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Summary of reviewsHotel Denbu, strategically located near Hamburg Airport, offers exceptional convenience for travelers with easy access to public transportation and proximity to local businesses and attractions. Many guests appreciate the peaceful ambiance of the surrounding industrial area, which is surprisingly quiet and stress-free.
Breakfast is well-received, generally described as ample and varied, featuring a good selection of fruits, vegetables, bread and coffee specialties. The cozy and bright breakfast room adds to the positive experience, although some guests suggest improvements with additional hot dishes and faster restocking during busy times.
Dinner experiences vary with the in-house sushi restaurant being a highlight, praised for its delicious cuisine and extended service hours. However, the lack of a full-fledged restaurant and limited evening dining options nearby pose challenges for some travelers.
The rooms are often favored for their spaciousness, comfort and modern amenities, ensuring a sound night's sleep thanks to cozy beds and soundproof windows. While many find the cleanliness satisfactory, there are occasional reports of outdated decor and maintenance issues that need addressing.
Staff at Hotel Denbu receive largely positive feedback for their friendliness and professionalism, enhancing the guest experience with attentive and courteous service. However, there are occasional language barriers and instances when the reception is unmanned, causing minor inconveniences.
WiFi connectivity is praised for being free and reliable in open areas, though some guests report weak signals in certain rooms. Parking options are varied with both paid on-site and free street parking available, although guests should be aware of potential limited availability during peak times.
Families find the hotel accommodating with spacious rooms and thoughtful amenities like cribs and high chairs. The environment is well-suited for families and the staff's assistance adds to a pleasant stay, despite occasional service gaps.
Overall, Hotel Denbu provides good value for money, particularly for airport travelers and those on short business trips, thanks to its convenient location, comfortable accommodations and hospitable staff. Minor improvements in dining options, room updates and cleaning consistency could further enhance the guest experience. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Free Wi-Fi
Hotel with Parking
3-Star Hotel
Room Types
Double RoomThe double room features a private bathroom, a private entrance, soundproof walls, as well as a seating area with a flat-screen TV. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a TV. The unit offers 1 bed.
Single RoomThe single room has a private bathroom, a private entrance, soundproof walls, as well as a seating area with a flat-screen TV. The single room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a TV. The unit has 1 bed.
Deluxe SuiteThe suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV, a private entrance, soundproof walls, as well as a tea and coffee maker. The unit has 2 beds.
Deluxe Double Room with BathThe double room provides a private entrance and a tea and coffee maker, as well as a private bathroom featuring a shower. The double room offers a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit offers 2 beds.
Triple Room with ShowerFeaturing free toiletries, this triple room includes a private bathroom with a shower. The triple room features soundproof walls, a tea and coffee maker, a wardrobe, a carpeted floor, as well as a flat-screen TV. The unit has 2 beds.
Guest Reviews
6.6
Rated
Location
Hotel Denbu boasts an enviable location, making it an excellent choice for travelers looking to stay near Hamburg Airport. Numerous reviews highlighted the hotel's proximity to the airport as a significant advantage with many guests appreciating the ease of access, often mentioning that it was just a short walk or quick taxi ride away. Public transportation is another strong point with a bus stop conveniently located right in front of the hotel, allowing guests to reach the city center and other key areas in about 30 minutes.
The neighborhood, although described by some as being in an industrial area, is notably quiet and stress-free, making it an ideal spot for a peaceful overnight stay. For those attending meetings or events in the vicinity, the hotel’s location often proved to be perfect, given its proximity to local businesses and sports halls. Additionally, guests found the hotel's position advantageous for reaching nearby points of interest, such as Alster Lake and appreciated the surrounding restaurants and shops.
The hotel’s value for money was repeatedly praised, particularly in relation to its convenient location. While it is not situated in the bustling city center, the accessibility of public transport mitigates this for many. Overall, Hotel Denbu stands out as a practical option for airport travelers or those with business in the area, offering a quiet, strategically-located stay with excellent transportation links.
Breakfast
The guests' reviews about breakfast at Hotel Denbu generally paint a picture of a satisfying experience, albeit with areas that could be improved. Many visitors praised the breakfast, noting it was ample, varied and delicious. Positive remarks highlight the diverse options available, including fruits, vegetables, bread and rolls, which cater to various tastes. Many reviewers were pleased with its inclusion in the room rate, calling it a good deal for the price. The breakfast room was often described as cozy and bright, enhancing the overall morning experience.
Feedback about the breakfast staff was mostly positive with comments about their friendliness and accommodating nature. However, some guests pointed out the need for more staff during busy periods to avoid delays in restocking and clearing tables.
Despite the positive comments, there were suggestions for improvement. Some guests felt the breakfast lacked variety and could benefit from more options, particularly hot dishes like scrambled or fried eggs. A few reviews mentioned the absence of fresh bread rolls and green tea, while others noted the limited selection and repetitive nature of the offerings.
In summary, while the breakfast at Hotel Denbu meets many guests' expectations with its quality and variety, there is room for enhancement, especially in offering more diverse and hot food options to ensure all guests start their day on a positive note.
Dinner
Hotel Denbu offers a mixed dining experience with the in-house sushi restaurant emerging as a highlight. Guests frequently praised the surprisingly good and delicious sushi, noting the restaurant's excellent cuisine and extended hours until 11 pm. The availability of various wines is noted, although details about the wines are sparse. Breakfast receives generally positive comments, featuring a huge selection with plenty of fruits and vegetables and various coffee specialties, although a few items like bacon and scrambled eggs are sometimes missing.
Despite the positives, there are significant gaps in the dining experience. Many reviewers noted the absence of a proper restaurant or food service upon evening arrivals. There is also criticism regarding the breakfast bar service, limited evening dining options nearby and the impractical proximity of alternative eating venues. Some guests mentioned the inconvenience caused by the lack of beverages and snacks and the nearest restaurants are often a few kilometers away, making it difficult without additional transportation.
In conclusion, while the on-site dining options excel in certain areas, especially the sushi restaurant and breakfast selections, the overall experience is hindered by the limited evening dining options and nearby alternatives.
Rooms
Review analysis of rooms at Hotel Denbu reveals a mix of experiences. On the positive side, many reviews highlight the spaciousness and cleanliness of rooms, contributing to a comfortable stay. Numerous guests found the room sizes generous and functional, making for a comfortable ambience. Quietness is another frequently mentioned attribute with soundproof windows ensuring peaceful nights. Some rooms have been described as modern and well-equipped with cozy beds and attractive amenities.
The primary criticisms focus on the aged condition of many rooms. Reviews frequently mention outdated decor, worn-out furniture and a general need for renovation. Specific issues include musty odors, faulty air conditioning and defective fixtures such as loose faucets and clogged drains. Cleanliness also varies with some rooms not meeting expectations of tidiness and maintenance. Problems such as dirty carpets, moldy showers and dusty environments were noted by several guests.
Overall, while room size and basic functionality are generally satisfactory, the hotel would benefit from addressing its maintenance and updating its facilities to improve guest experience.
Beds
Travelers to Hotel Denbu frequently commend the comfort of the beds, highlighting their spaciousness, firm mattresses and clean, well-maintained appearance. Most guests reported sleeping soundly with many praising the beds as comfortable and cozy. The bedding, especially the white cotton sheets, was often described as comfortable and soft, contributing to a restful night's sleep.
The hotel's double beds and large single beds are particularly noted for their convenience, offering ample space and good support. Many guests noted the beds' excellent firmness, which balanced comfort and proper support, aiding in a good sleep experience.
However, some reviews mentioned minor drawbacks, such as beds creaking and moving, thin bed covers and insufficient size or firmness issues for specific preferences. Some beds were said to be too hard or narrow and a few guests found the pillows uncomfortable.
Despite these occasional criticisms, the general consensus is that Hotel Denbu provides a pleasant and comfortable sleeping environment with most visitors appreciating the quality and care put into the beds.
Cleanliness
Hotel Denbu offers a mixed experience regarding cleanliness based on guests' reviews. Positively, many guests appreciated that some rooms were very clean, tidy and well-presented with clean bathrooms and cozy beds. These reviews acknowledged spotless rooms and common areas, emphasizing the general cleanliness maintained in several parts of the hotel. There were also mentions of clean carpets, fresh and modern bathrooms and daily thorough housekeeping.
However, other reviews pointed out significant areas needing improvement. Some rooms and carpets had noticeable stains and a musty smell and instances of mold were reported in bathrooms and on walls. Several guests noted that certain areas, such as floors and furniture, were dirty or dusty and the cleaning in the hotel was sometimes superficial. Issues with bathroom cleanliness, including dirty toilets and moldy shower grout, were frequently mentioned. Moreover, some guests experienced an unpleasant odor in their rooms and found the hotel's overall cleanliness lacking with reports of spider webs, dusty areas and poorly cleaned equipment.
To sum up, while many guests found their rooms and bathrooms to be clean and comfortable, there is a notable inconsistency in maintaining cleanliness throughout the entire hotel, suggesting that improvements in cleaning standards and regular maintenance are needed to enhance the overall guest experience.
Staff
Hotel Denbu has received a mixed but largely positive reception regarding its staff. The majority of guests highlight the friendliness and accommodating nature of the personnel. The reception staff, in particular, are often noted for their attentiveness and professionalism. Guests appreciate the prompt and courteous service with many mentioning that the staff are willing to go out of their way to assist, such as organizing taxis and efficiently managing check-ins and check-outs.
However, the reviews include occasional criticism for instances of unfriendly or unhelpful staff. Some guests experienced language barriers, as not all staff members are fluent in German or English, which sometimes led to communication difficulties. There were also mentions of periods when the reception was unmanned, which caused inconvenience.
Despite these hiccups, the overall impression of the hotel's staff remains largely positive with many visitors praising their kind and helpful demeanor. The cleanliness of the rooms and the welcoming atmosphere created by the front desk personnel contribute to a comfortable stay. The dedication of the management to improve service is evident, though some areas still need attention to ensure a consistently high standard of guest experience.
Wi-Fi
Hotel Denbu offers varying experiences when it comes to WiFi connectivity. Many guests have reported positive experiences with WiFi, describing it as fast, good and stable, especially in open areas. Additionally, the hotel provides free WiFi, which is a notable benefit for travelers.
However, some guests mentioned issues such as slow and unreliable connections, particularly in certain rooms where WiFi may not be available at all. The lack of phone cable ports and limited TV channels were also noted as downsides.
In summary, while many guests have had a satisfactory experience with the hotel's WiFi, potential guests should be aware that the quality of the connection might fluctuate depending on the location within the hotel.
Parking
Hotel Denbu offers a variety of parking options, catering to different preferences and needs. While there is an additional fee for on-site parking, ranging from 5 to 29 euros per day, guests can also find free street parking nearby. The hotel provides ample parking spaces in front of the building and in the immediate vicinity, though some guests have mentioned limited availability at certain times, which could lead to frustration when paid spots are full.
Free motorbike parking is available, although some reviews suggest it's not ideal. Despite the extra costs, many reviews noted the convenience of having parking options directly at the hotel and several guests appreciated the large parking lot and good parking availability overall. The parking facilities were generally deemed adequate and free parking on surrounding streets is a viable alternative. However, it's important to be aware of the additional charges and plan accordingly.
Family
Hotel Denbu receives commendable praise for its family-friendly environment, making it a suitable destination for travelers with children. Guests have highlighted the spacious family rooms, which are ideal for groups and provide enough space for families to be comfortable. Some reviews mentioned specific features like separate bedrooms for kids and the availability of cribs and high chairs, showing thoughtful consideration for families with younger children.
Although the breakfast options are limited, they are enjoyed by both adults and children, contributing to positive family mornings. The hotel also has a cultural family vibe and offers amenities that add to a pleasant family stay. Despite a few challenges experienced, such as having to carry a crib to the room themselves or waiting in hallways for breakfast, the overall sentiment is positive with many guests expressing a desire to return and noting the excellent value for money.
While the activities for kids within the hotel are not explicitly mentioned, the family outings and planned activities around the area add to the overall family-friendly appeal of the hotel. The staff's assistance with luggage and the spacious rooms help create a welcoming environment for families, making it an ideal stopover spot for those traveling with children. Despite some occasional dissatisfaction with conditions or staff helpfulness, the prevailing consensus is that Hotel Denbu is a good choice for a family stay.
3 Star
Hotel Denbu is a 3-star accommodation that presents a mixed bag of experiences. It maintains a basic but adequate standard, catering particularly to short stays of one or two nights. The facilities and services provided are clean and decent, matching the expectations for its rating. Guests appreciate the good location and reasonable cleanliness. With a fair price per night, the hotel offers a good price-performance ratio despite its modest offerings.
Breakfast is considered reasonably good, offering everything one might hope for in a three-star hotel. However, some guests find the amenities to be on the lower side of the three-star spectrum, noting the absence of coffee and soda in the rooms and highlighting an urgent need for renovations in the sanitation area. While the hotel is adequately equipped and the noise from outside is minimal, it gives off a trucker hotel impression rather than a refined ambiance.
In terms of value, the hotel's pricing is deemed acceptable for what it offers, though some believe it falls short of truly meeting three-star standards. Despite these criticisms, the cleanliness, friendliness and basic facilities make it a suitable option for short-term stays.
Business
Hotel Denbu serves as an ideal choice for those on business trips, particularly for those needing proximity to Hamburg Airport or nearby industrial locations. The hotel's strategic location makes it highly convenient for travelers with early morning flights or business appointments. Guests appreciate the good WiFi connection, which supports professional work needs efficiently.
The environment is noted to be quiet, ensuring undisturbed sleep, which can be especially beneficial after long flights. Accessibility is a plus with guests being able to reach the hotel by taxi in a matter of minutes.
While the breakfast options are somewhat limited, the overall experience is positive, particularly for short stays. The staff, though having mixed reviews, generally provide quick and helpful service. The hotel is well-suited to meet the needs of business travelers for its proximity to key business locations and efficient public transport connections. In summary, Hotel Denbu offers a practical base for work-related stays, providing essential facilities that cater well to the business traveler's requirements.
No, Hotel Denbu doesn't have any pool.
No, a spa isn't available at Hotel Denbu.
No, Hotel Denbu doesn't allow dogs.
Yes, parking facilities are available at Hotel Denbu.