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Summary of reviewsHansehus is recognized for its practical and conveniently accessible location, making it a favorable choice for travelers visiting Hamburg. The hotel is strategically positioned near the A7 motorway and offers excellent public transport links, including a bus stop at the doorstep and the S-Bahn within walking distance. Guests appreciate the tranquil surroundings, despite its proximity to busy roads and railways, with added convenience from nearby shopping options and dining establishments.
The rooms at Hansehus are often commended for meeting guests’ expectations of an economical stay. Visitors note the accommodations as clean, spacious, and well-furnished, providing amenities like large refrigerators, private bathrooms, and small kitchens. The beds are frequently described as comfortable, ensuring a restful night's sleep. While some decor elements are simple, the rooms generally maintain a clean and tidy appearance, surpassing expectations compared to promotional images.
Moreover, Hansehus excels in offering sufficient and accessible parking facilities, ensuring a hassle-free experience for guests traveling by car with ample free parking spaces directly on-site.
Guest reviews consistently highlight the hotel's friendly and approachable staff, who contribute to a warm and welcoming atmosphere. The staff's helpfulness and willingness to assist enhance the overall guest experience significantly.
While the hotel provides complimentary Wi-Fi, experiences with connectivity vary. Some guests enjoy reliable internet access, while others suggest improvements due to instances of weak signals and occasional interruptions.
However, areas such as cleanliness and the absence of breakfast services were noted for improvement. A communal kitchen is available but has room for enhancement in cleanliness. A few guests also mentioned old smoke smells in certain rooms and hallways.
Despite minor drawbacks, Hansehus appears to be an excellent choice for budget-conscious travelers seeking comfort, convenience, and approachable service in Hamburg. Its advantageous location, comfortable accommodations, ample parking, and attentive staff largely contribute to a positive stay experience. Show more
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Categories
Hotel with Parking
Cheap Hotel
Accessible Hotel
Room Types
Twin Room with BathroomThis soundproofed room has a TV. There is a private bathroom with a shower.
Triple Room with BathroomThis soundproofed room has a TV. There is a private bathroom with a shower.
Guest Reviews
6.2
Rated
Location
Hansehus boasts a highly practical and convenient location, praised by guests for its excellent transport connectivity. Situated centrally, the hotel is ideal for both short stays and those looking to explore Hamburg. With the A7 motorway nearby, the hotel is easily accessible by car, offering ample and free parking spaces for guests. Public transportation is a highlight, with a bus stop right at the doorstep and the S-Bahn within walking distance. The surroundings are peaceful and green, providing a tranquil atmosphere despite being near a busy road and railway. Shopping is a breeze with a Lidl right next door, and various dining options are close by. Overall, Hansehus is situated perfectly for those who appreciate a blend of accessibility, practical amenities, and a quiet environment.
Breakfast
Guests of Hansehus have expressed mixed feedback regarding the absence of breakfast services at the hotel. Many mentioned the lack of offered breakfast and noted that while a small breakfast is available, for some, it is limited in scope. Visitors frequently choose to enjoy breakfast within the city, assisted by good shopping options and convenient train connections from the hotel to the city center. For those who plan to self-organize meals, there is a communal kitchen available, although reviews highlighted concerns about cleanliness and appeal, suggesting improvements are needed for a more pleasant experience. Overall, Hansehus seems best suited for budget-conscious travelers who prefer to arrange their own breakfasts and take advantage of nearby city amenities.
Rooms
Hansehus offers rooms that generally align with guests' expectations for an economical stay, with many praising the hotel for its value for money. Guests frequently highlight clean, spacious, and well-furnished accommodations equipped with conveniences like large refrigerators, private bathrooms, and small kitchens, which make short stays quite comfortable. The beds and mattresses receive favorable mentions for their comfort, ensuring a good night's rest.
The decor of the rooms is described as simple and functional, with some areas showing wear but overall maintaining a clean and tidy appearance. Positive remarks are also made about the size and cleanliness of the bathrooms, although some guests noted the absence of towel holders and hooks as a minor drawback.
Though the hotel's aesthetics may not always match its promotional images, guests are pleasantly surprised, finding the actual appearance often better. However, a recurring issue is the lingering smell of old smoke in some rooms and hallways, which detracts from the overall experience for a few visitors.
On the whole, Hansehus is deemed a suitable option for travelers seeking an affordable and convenient short-term stay, with its attentive staff and practical room features adding to its appeal. Despite some noted cleaning inconsistencies, many guests suggest they would consider returning when visiting Hamburg.
Beds
When it comes to the sleeping arrangements at Hansehus, guest reviews frequently highlight the comfort of the beds with phrases such as "very comfortable" and "good beds" appearing often. Many found their nights restful, attributing it to the quality of the mattresses. However, some described the mattresses as being too hard or worn out, and the pillows as lumpy. A recurring suggestion is that the bedding, including mattresses and pillows, could benefit from replacement to enhance the guest experience.
The condition of the additional beds—rollaway and fold-out types—drew criticism for being uncomfortable with overly soft or insufficient support. Some reviews mentioned concerns over cleanliness, with comments about stained bed linen and a general need for improved housekeeping, indicating that guests were sometimes unsure if the beds were freshly made. Occasional issues with room temperature being too cold suggest the need for some updates in the overall room environment. While the core experience of the main beds tends to satisfy, a few operational improvements could significantly enhance the stay at Hansehus.
Cleanliness
Hansehus presents a mixed bag when it comes to cleanliness, according to guest reviews. On the positive side, some guests found the atmosphere clean and inviting, with pleasant design elements and a friendly vibe. Many remarked that the beds were comfortable and clean, and certain rooms and bathrooms received commendations for their cleanliness. The kitchen areas also received occasional praise for being well-kept, and the cleaning staff were noted for their friendliness and thoroughness in some instances.
However, several reviews highlighted areas with room for improvement. There were frequent complaints about the overall cleanliness of the hotel, including issues in individual rooms, bathrooms, and shared spaces like the kitchens and hallways. Guests reported unpleasant odors, dust accumulation, and sticky floors that detracted from their experience. The presence of cigarette smells in non-smoking areas and dirt under furniture were also mentioned. A shared kitchen was described as lacking in cleanliness, with unwashed cutlery and food residues, and some guests felt the bathrooms needed urgent attention due to limescale, stains, and unsanitary fixtures.
Overall, while Hansehus receives acknowledgments for certain aspects of its cleanliness, recurring criticisms suggest that there is significant room for enhancement to meet the expectations of discerning travelers.
Staff
Hansehus receives consistent praise for its friendly and approachable staff, who are often described as super friendly, accommodating, and helpful. Guests appreciate the warm welcomes they receive, with several noting the ease of the check-in process and polite service from reception. The staff's willingness to assist and check in on guest needs adds to the positive guest experience at the hotel. Telephone contact for late arrivals is highlighted as particularly beneficial, with prompt and courteous service.
However, there are a few instances where guests noted the absence of staff on-site, which at times led to communication delays. Despite these few shortcomings, the overall impression is that the staff at Hansehus are attentive and create a warm and welcoming atmosphere, adding significant value to the experience of staying at the hotel.
Wi-Fi
The Hansehus hotel offers complimentary Wi-Fi, yet guests have reported mixed experiences with its performance. Some visitors have enjoyed fast and reliable internet access, benefiting from a strong connection during their stay. However, many reviews point to challenges, such as weak signals and frequent interruptions. The Wi-Fi can sometimes be overloaded, largely due to high occupancy, leading to slow loading times and difficulties connecting. Although there are routers available in rooms, setting up the connection may require a bit of effort. Overall, while Wi-Fi is available for guests, there are significant opportunities for improvement in consistency and strength.
Parking
Hansehus offers impressive parking facilities that cater well to its guests, providing a hassle-free experience. The hotel features ample and convenient parking options, including free parking spaces directly behind or in front of the house. Many guests appreciate the availability of sufficient parking spots, making it easy to find a space upon arrival. The parking arrangement is particularly practical, with parking facilities located right at the doorstep, adding to the overall convenience. For those wondering about capacity, the establishment boasts plenty of parking spaces in the courtyard and a large free car park at the back, ensuring guests seldom find it full. Overall, Hansehus successfully addresses parking needs, allowing travelers to enjoy a stress-free stay regarding vehicle accommodation.
Accessible
Hansehus receives praise for its accessibility by public transport, being easily reachable by bus, train, and S-Bahn, and also offering convenient access from the highway. Guests appreciate the proximity to a Lidl store, making it easy to pick up any essentials during their stay. The hotel features efficient communication and a user-friendly key system, complemented by the option of contactless check-in, which adds convenience for those who prefer minimal interaction.
However, it's worth noting that the hotel does not have an elevator, which may pose challenges for guests with mobility issues or those traveling with small children, as rooms on the third floor can only be accessed by stairs. While the rooms fulfill basic needs, some guests mention having to rearrange beds for double occupancy, and it can be crowded when sharing a bed with a child. Despite these points, Hansehus proves to be a practical choice for adults seeking straightforward and well-connected accommodation.
No, Hansehus doesn't have any pool.
No, a spa isn't available at Hansehus.
No, Hansehus doesn't allow dogs.
Yes, parking facilities are available at Hansehus.