Barceló Hamburg

Hamburg 53.55440300, 10.00059200 , Ferdinandstrasse 15 (Show on Map)
8.1
Very Good


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Summary of reviewsThe Barceló Hamburg boasts a prime location in the heart of Hamburg, making it an ideal base for exploring the city's attractions, shopping areas and restaurants. Guests appreciate its proximity to key landmarks such as the main train station, Inner and Outer Alster lakes and numerous cultural sites, which provide a conveniently central yet peaceful retreat. The modern facilities, including spacious and clean rooms, enhance the overall experience and the friendly, helpful staff contribute to a pleasant atmosphere.

The breakfast buffet receives largely positive feedback for its extensive variety and quality, catering to diverse palates and including vegan options. While the breakfast room can occasionally become crowded, the attentive staff and delightful offerings often elevate the morning experience. However, the cost of breakfast is mentioned as being somewhat steep by some guests.

Dining at the hotel's restaurant can be hit or miss. While the food and presentation are generally praised, the restaurant's inconsistent operating hours and limited menu options leave some guests relying on room service or nearby eateries. The rooms themselves are praised for their spaciousness, modern design and comfort, although improvements are needed in certain areas, such as maintaining fixtures and cleanliness oversight.

Cleanliness across the hotel is mostly commendable with efficient cleaning staff keeping rooms and common areas tidy. However, some guests noted specific issues with room maintenance and attention to detail. The staff at Barceló Hamburg are frequently lauded for their friendliness and professionalism, significantly contributing to the hotel's positive reputation.

The hotel provides free Wi-Fi, though its quality varies with frequent complaints about connectivity issues and poor reception. While the gym is appreciated for its availability, it lacks sufficient equipment and space, marking it as an area needing improvement. Parking options are convenient and secure, including eco-friendly amenities like an electric car charging station. However, the spaces are narrow and costly, which may be a drawback for some guests.

Barceló Hamburg is also family-friendly with policies favorable for children and comfortable accommodations for family visits. Its central location offers easy access to nightlife, though the immediate hotel's bar may close earlier than some guests expect. Overall, Barceló Hamburg stands out for its advantageous location, excellent amenities and courteous staff, making it a recommended choice for both leisure and business travelers.
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Hotel with Free Wi-Fi
This hotel provides free Wi-Fi, ensuring guests stay connected. It provides a modern and comfortable stay, suitable for travelers looking for both leisure and business amenities.

Accessible Hotel
This hotel is included in the provided list of accessible hotels in Hamburg, indicating it offers facilities for guests with accessibility needs.

Hotel with EV Charging Stations
The Barceló Hamburg includes an EV charging station among its amenities and services. This hotel is centrally located and provides guests with an on-site option for charging their electric vehicles. Private parking is available on site.

4-Star Hotel
This hotel has modern amenities and a central location. It is suitable for travelers who want to explore the city's attractions and enjoy a comfortable stay with easy access to various points of interest.

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

EV charging stations  


Hotel with Gym

Room Types
Superior Room Featuring a minibar, iPhone docking station and tea/coffee facilities. Every bathroom includes underfloor heating, towel racks, a hairdryer and a vanity mirror.

Deluxe Room Modern room with stylish furniture, flat-screen TV and complimentary toiletries in the private bathroom. This spacious room has a fully equipped work area.

Deluxe Junior Suite This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

Junior Suite This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 2 beds.

Deluxe Room City View Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views.

Deluxe Double Room with Extra Bed Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 2 beds.

Guest Reviews
8.1
Very Good
Location
The reviews for 'Barceló Hamburg' emphasize its prime location as a central highlight, making it an ideal base for exploring the city. Positioned in Hamburg's bustling city center, the hotel is within walking distance to the main train station, Inner and Outer Alster lakes, Jungfernstieg and numerous cultural landmarks such as the Kunsthalle and the town hall. Guests appreciate its proximity to shopping areas, public transport links and a multitude of restaurants and cafes, which enhance the convenience of their stay.

Travelers repeatedly highlight the ease with which they could access various tourist attractions with many noting that significant points of interest are only a short stroll away. The quiet yet central setting provides a peaceful retreat amid the city's vibrant environment, contributing to an all-around satisfactory experience. The modern facilities, including spacious and clean rooms, complement the strategic location, making it an alluring choice for both leisure and business trips to Hamburg.

Moreover, the level of customer service consistently garners praise with friendly and helpful staff contributing to a pleasant atmosphere. The hotel also caters to culinary preferences with a well-regarded breakfast buffet. Overall, 'Barceló Hamburg' is presented as a neatly maintained, centrally located hotel garnering positive commendation for its advantageous location, excellent amenities and courteous staff.

Breakfast
At Barceló Hamburg, the breakfast experience garners mixed but largely positive feedback from guests. The praises often highlight the extensive variety and the delicious offerings that cater to diverse palates with many guests describing it as excellent, fantastic and very good. The breakfast buffet impresses with a wide and rich selection, constantly replenished items and customized egg dishes. The addition of vegan options is a noted plus for plant-based eaters.

Guests appreciate the friendly and attentive breakfast staff, which enhance the overall experience. The ambiance of the breakfast room, while comfortable for some, does have its detractors due to occasional crowding and noise.

On the flip side, several reviews touch on the perceived high cost of breakfast with some guests finding the 22-25€/person pricing steep despite the quality and variety on offer. Issues such as insufficient seating, long wait times for tables and occasional delays in replenishing items are mentioned as areas needing improvement. The overall sentiment, however, leans towards a satisfying, well-organized breakfast that often meets or exceeds expectations, making it a noteworthy mention for those considering a stay at Barceló Hamburg.

Dinner
Barceló Hamburg's dining experience offers a blend of positive aspects and areas for improvement. Guests generally appreciate the delicious food and exquisite presentation with dishes like the Wiener Schnitzel being particularly memorable. The ambiance of the restaurant in the evening is described as pleasant and relaxing, further enhanced by friendly and efficient staff.

However, the dining experience is marred by inconsistency. The restaurant and bar often face closures, particularly on Sundays and Mondays and occasionally due to staff shortages, leaving guests reliant on room service, which also doesn't operate effectively at night. When the restaurant is open, the variety of dinner options could be expanded and the evening menu often feels limited to some visitors.

Regardless, when operational, the restaurant consistently serves excellent food and the bar offers good drinks, although the atmosphere can sometimes feel impersonal. While the hotel’s dining options vary in quality and availability, there are many excellent restaurants nearby for those seeking alternatives.

Rooms
The rooms at Barceló Hamburg are generally praised for their spaciousness, modern design and comfort. Many guests appreciated the large size of the rooms and beds, often describing them as clean and well-equipped with amenities like coffee machines, ample storage and walk-in showers. The beds are particularly highlighted for their comfort and guests frequently mention the pleasant and stylish furnishings. Rooms facing the courtyard are noted for their quietness, contributing to a peaceful stay.

On the less positive side, some rooms show signs of wear and tear, such as worn floors and walls and occasional maintenance issues with fixtures. There are also mentions of rooms being too warm or too cold despite adjustments to the thermostat. A few guests encountered cleanliness oversights or inconveniences like limited toiletries and a somewhat unusual room layout with open-plan bathrooms.

Despite these minor drawbacks, the overall consensus indicates that the accommodations provide a comfortable and enjoyable experience, enhanced by modern decor and a high standard of cleanliness. The hotel's central location is an added bonus, making it a convenient choice for travelers looking to explore Hamburg.

Beds
The beds at Barceló Hamburg generally receive high praise from guests for their comfort and quality. Most reviews highlight the beds as very comfortable with several descriptions such as "super comfy," "comfortable," and even "supremely satisfactory." Many guests appreciated the spaciousness of the beds with mentions of very wide double beds, king-size beds and even enormous beds, ensuring a restful night's sleep. The majority of reviewers noted that the bedding was excellent with clean and cozy options that included a variety of pillows in different firmness levels, contributing further to the overall comfort.

However, feedback wasn't entirely unanimous. A few guests found the beds too soft or unstable and some pointed out issues like sagging mattresses or beds that rolled apart. A couple of reviews mentioned uncomfortable pillows and thin blankets as minor drawbacks. Nonetheless, the hotel's ability to provide a generally comfortable sleeping experience with large beds and good mattress quality, stands out. Overall, while there were a few critiques, the positive feedback regarding the beds at Barceló Hamburg far outweighs the negative, making it a strong choice for travelers prioritizing a good night's sleep.

Cleanliness
The cleanliness of Barceló Hamburg appears mostly commendable based on guest reviews with numerous praises for clean, comfortable and modern rooms. Many visitors found the rooms and common areas very clean and tidy. The cleaning staff generally receive positive remarks for their efficiency with rooms being cleaned daily and retaining a fresh appearance. The well-maintained facilities and spotless environment add to the hotel's positive image.

However, reviews also highlight some areas for improvement. Issues such as poor room cleaning, mold in bathrooms, broken fixtures and superficial cleaning have been noted. Some guests experienced a lack of attention to detail, pointing out dust, dirty curtains and unclean toilets. Maintenance-related problems, including peeling wallpaper and broken lamps, detracted from the overall experience for some.

In summary, while Barceló Hamburg is mostly clean and well-maintained, there are sporadic issues with housekeeping and maintenance that need addressing to fully meet the expectations of all guests.

Staff
The staff at Barceló Hamburg consistently receive high praise in guest reviews for their friendliness, professionalism and helpfulness. Many guests highlight that the staff are approachable and eager to assist with any needs, ensuring a pleasant stay. Particularly, the reception team is often mentioned for their prompt and accommodating service, quickly addressing requests such as room changes. The multilingual capabilities of the staff, including Spanish and English, further contribute to a welcoming atmosphere.

Guests appreciate the personal touch and attentiveness provided by the staff, which enhances the overall experience. There are frequent mentions of the staff being extremely nice, courteous and competent. Additionally, the bar and dining staff receive commendations for maintaining a pleasant and responsive service, adding to a holistic positive guest experience.

However, it is noted that there are occasional instances where the service was perceived as less welcoming or where staff seemed uninterested. Despite these few negative remarks, the overwhelming consensus is that the staff at Barceló Hamburg are a significant asset, contributing positively to the hotel's reputation.

Wi-Fi
The Wi-Fi at Barceló Hamburg receives mixed reviews from guests. While some mention that the Wi-Fi is free and offers good coverage, others highlight significant connectivity issues. Complaints about an unstable connection, frequent drops and poor reception are prevalent with several guests noting that the internet is inadequate for business calls or video conferences. On a positive note, some guests found the Wi-Fi to be fast and good during specific times, such as in the morning. However, many still suggest that improvements are necessary, especially for those needing reliable internet for work-related tasks. The overall consensus indicates that while free Wi-Fi is available, its quality is inconsistent and may not meet the needs of all guests.

Gym
The gym at Barceló Hamburg has received mixed feedback from guests. On the positive side, the gym is described as being of really good quality, well-equipped and accessible. Guests appreciate that a gym is available and commend its cleanliness. However, many reviews point out that the gym is notably small and lacks sufficient equipment with only a few cardio machines, such as treadmills, a spinning bike and a stepper. The space is perceived as inadequate for a proper workout with no weight machines or dumbbells and some of the machines are reportedly old or broken. There are suggestions for modernizing the facility and adding more exercise equipment to meet guests' needs. While a fine sauna is mentioned, some guests find it disappointing and the fitness area overall leaves room for improvement.

Parking
Barceló Hamburg offers multiple parking options, prominently featuring an underground parking garage with secure facilities. Guests appreciated the convenience of having hotel-owned parking right on-site, finding it ideal for those wishing to explore the central location of the hotel. Many reviewers noted the availability of parking, underscoring the benefits of being able to park their cars directly at the hotel or in nearby garages.

The hotel also provides eco-friendly amenities, such as an electric car charging station, which aligns well with environmentally conscious travelers. Accessibility is another plus with parking options available for the disabled.

However, the parking options did come with some drawbacks. Several guests commented that the parking spaces were quite narrow, which could pose problems for larger vehicles. The cost of parking was frequently mentioned as being relatively high with daily rates commonly cited around €25-€27 per day. This was seen as especially burdensome given the already premium cost of staying at the hotel.

Despite the convenience and some advantages, parking can be tricky due to limited spaces and a small garage that often fills up quickly. Hence, securing a spot sometimes depends on sheer luck. For guests staying over the weekend, parking was easier with options available nearby at more reasonable rates.

Travelers planning to stay at Barceló Hamburg should be aware of the high fees and possibly tight parking conditions but can still enjoy the convenience of having their car close by if they manage to secure a spot.

EV charging stations
Barceló Hamburg provides an electric vehicle charging station in its car park, available for a fee of 5.00 euros. Guests have noted the convenience of having this facility; however, there are areas requiring improvement. There have been instances where the sole charging station was occupied by hotel staff, including the director, causing inconvenience for guests who had reserved the spot. Additionally, some feedback indicated a lack of control over the usage of the charging station, leading to difficulties in accessing it when needed. Efforts to enhance the reservation and management of these charging points could be beneficial. Despite these issues, the existence of an electric car charger on-site is a positive feature for EV owners. However, clearer management and compliance are recommended for better service.

Family
The Barceló Hamburg is a family-friendly hotel that offers an enjoyable experience for those traveling with children. Its convenient location makes it ideal for city trips, enhancing its appeal to families. The junior suite is particularly suitable for kids, catering well to those around the ages of 10 and 12. Families can appreciate the generous policy allowing children up to the age of 14 to stay without extra charges. Despite some challenges in booking adjacent rooms, the hotel remains a recommended choice for short family stays, including festive occasions like Christmas. Guests can look forward to a comfortable and welcoming environment for family visits.

Nightlife
Situated in a prime, central location, Barceló Hamburg offers guests convenient access to the city's nightlife. Directly across from the hotel is a highly popular dance club, frequented by locals and a must-visit for guests seeking to experience Hamburg’s energetic scene. Although some have noted occasional loud street noise from traffic and night-time revelers, the surrounding area remains relatively quiet and peaceful at night.

Adjacent to the hotel is a bar that some found to have a sterile and impersonal atmosphere, whereas others enjoyed it for its cool ambiance. For those wanting a bit more excitement, a lively bar across the street remains open until 3 AM on weekends. However, it is important to note that the hotel bar itself closes just before midnight, even on Fridays.

While the hotel's location is excellent for accessing the nightlife, it is a bit farther from the main nightlife area, meaning a short journey may be required for those looking to explore more. Additionally, the nearby streets can be quite empty at night, so exercising caution while walking is advised.

4 Star
Barceló Hamburg has garnered mixed feedback regarding its four-star rating and facilities. While the hotel is noted for its modern design and attentive, friendly staff, there are aspects that some guests feel do not meet the expected standards of a four-star hotel. Many praise the excellent breakfast and convenient location, which add positively to the overall experience. However, areas such as the variety of the breakfast, the quality of the coffee provided in the rooms and the size of the fitness room have been highlighted as needing improvement.

Some guests mention that certain aspects and amenities are comparable to those usually found in four-star hotels, but issues like the occasional closure of the bar and the management of the restaurant have raised concerns. Additionally, while a few guests feel the pricing aligns with a four-star establishment, others believe the price-performance ratio could be better.

Overall, despite some shortcomings, Barceló Hamburg maintains a generally positive impression as a modern hotel with good service and a valued reputation. However, there is a consensus that some upgrades and enhancements are necessary to fully meet the expectations of a four-star designation.

Business
Barceló Hamburg is well-regarded as a business-focused hotel, frequently chosen by business travelers and groups for its functionality and efficiency. Guests have highlighted the efficiently designed rooms and a smooth, business-like atmosphere, making it ideal for business trips. The hotel provides very good facilities with business center and well-equipped conference room amenities that support professional needs.

The friendly and responsive staff contribute to a positive experience, addressing any issues promptly and even offering complementary upgrades when available. Breakfast receives high praise for being good and well-replenished and the overall value for money is considered favorable for business stays.

The location is deemed beneficial for business purposes, offering good proximity to the airport and convenient access around the city. While the Wi-Fi stability has received some criticism, the hotel remains a go-to option for business travelers due to its overall blend of efficiency, facilities and strategic location.

Honeymoon
Barceló Hamburg presents itself as a suitable yet unconventional choice for couples seeking a romantic getaway. While it may fall short in offering specialized honeymoon services, it compensates with its fundamental amenities and attentive reception. Guests appreciate the secure and engaging deluxe options available, although some opine that it comes with a higher price tag. The hotel excels in its breakfast offerings and has a well-regarded bar and restaurant. For those not strictly focused on honeymoon-specific packages, the hotel provides a comfortable and tasteful setting for a memorable stay in Hamburg.

Luxury
Barceló Hamburg offers a luxurious experience with high standards throughout the stay. The hotel is conveniently located in the center of Hamburg, providing guests with top-notch luxury in this bustling city. Rooms and suites are luxuriously adorned, featuring well-designed furnishings and details that elevate the overall feel. Guests can enjoy luxuriously made beds with fresh linens daily and the suites set the scene for an opulent stay.

The rooms are praised for being nice and large with very clean luxury bathrobes adding to the comfort. Attention to detail in room design is evident, contributing to an elegant and luxurious ambiance. The facilities are also top-tier, ensuring a high level of elegance and comfort throughout the property.

Romantic
Barceló Hamburg offers a distinctly romantic experience, ideal for couples seeking a memorable getaway. Guests consistently highlight the romantic ambiance and the suitability of the hotel for a romantic trip. The rooms are particularly noted for their romantic charm, contributing to an overall pleasant atmosphere. While the overall sentiment is favorable, a few guests felt it fell short of expectations for a romantic retreat. Despite this, the exceptional views and luxurious seating areas add to the hotel's allure, enhancing its appeal for couples.

Dog Friendly
Barceló Hamburg stands out as a dog-friendly hotel, making it a popular choice for travelers with canine companions. Guests appreciate the warm welcome extended to their dogs and the thoughtful amenities provided, such as dog beds and food and water bowls. The hotel offers good dog-friendly options and allows dogs in various areas, making it convenient for pet owners. Additionally, the surrounding area is fantastic for wandering with a dog, adding to the overall positive experience. However, some guests noted that the cost for accommodating dogs was high. Despite this, the hotel remains a great option for those traveling with their pets.


No, Barceló Hamburg doesn't have any pool.

No, a spa isn't available at Barceló Hamburg.

Yes, Barceló Hamburg welcomes dogs.

Yes, parking facilities are available at Barceló Hamburg.

Yes, Barceló Hamburg has a gym.

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