Okura Act City Hotel Hamamatsu

Hamamatsu 34.70537400, 137.73726400 , Chuo-ku Itaya 111-2 (Show on Map)
8.7
Very Good


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Summary of reviewsOkura Act City Hotel Hamamatsu consistently earns high accolades from guests for its prime location, exceptional service and luxurious atmosphere. Positioned conveniently close to Hamamatsu's main train and bus stations, the hotel offers easy accessibility to transportation hubs, shopping centers, eateries and key city areas, including the convention center. This central location, combined with breathtaking views from the high-rise rooms, enhances its appeal for both leisure and business travelers.

The hotel's breakfast buffet receives high praise for its delicious and diverse selection of American, Chinese and Japanese dishes, often highlighting locally produced ingredients. Despite some minor suggestions for a broader variety of vegan and vegetarian options, the breakfast is frequently noted as a highlight of the stay. Dinner experiences, particularly at the Chinese restaurant, are well-regarded for quality, though some guests noted limited dining options during weekdays and early closing times.

The spacious and well-maintained rooms are a standout feature with guests appreciating the comfort and cleanliness of the accommodations. Large windows offering stunning vistas, alongside comfortable beds and innovative room designs, create a restful and pleasant environment. Any minor cleanliness issues mentioned are vastly outnumbered by positive remarks about the overall pristine condition of the hotel.

Staff at Okura Act City Hotel Hamamatsu are commended for their exceptional service, friendliness and willingness to assist, elevating the guest experience. Specific staff members received individual thanks for their kindness, contributing to the hotel's welcoming and professional atmosphere.

The hotel exudes a sense of luxury with guests frequently highlighting the opulent atmosphere and high standards of quality in both the facilities and services provided. Culinary offerings by top chefs further enhance the luxurious experience. The impressive views from the top floors, combined with the overall elegant surroundings, contribute to an exceptional and memorable stay.

In summary, Okura Act City Hotel Hamamatsu provides a well-rounded and highly satisfying experience characterized by its strategic location, luxurious ambiance, exceptional service and comfortable accommodations, making it a highly recommended destination for travelers.
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Hotel near Nightlife Spots
The hotel features the Main Bar Don Giovanni and is located in Act City, providing access to Hamamatsu's dining and entertainment options.

Hotel with Swimming Pool
This hotel combines city convenience with recreational facilities. It features a swimming pool for relaxation and fitness.

  Panoramic View Pool    Pool Lap Lanes  


Hotel with Free Wi-Fi
Likely offers reliable Wi-Fi as a standard amenity, catering to both business and leisure travelers. Its status as a well-known hotel suggests a commitment to providing essential services like internet connectivity.

Business Hotel
Connected to Hamamatsu Station, this hotel provides convenient access and boasts extensive facilities, including multiple restaurants, a fitness center, and a pool. It features large banquet halls and smaller meeting rooms, accommodating a variety of business events. The hotel's location within Act City offers additional amenities and services.

Accessible Hotel
This hotel offers wheelchair access and is equipped with a lift for easy movement throughout the premises. It provides marked disabled parking spaces for convenience and ensures easy access for guests with mobility needs. The hotel also features a bathroom for disabled guests, enhancing comfort and usability.

5-Star Hotel
Located in Hamamatsu, this hotel provides a luxurious experience with stunning city views. The high-quality service, excellent dining, and comfortable accommodations ensure a pleasant stay.

Luxury Hotel

Family Friendly Hotel

Skyscraper Hotel

Hotel with Pool Lap Lanes

Hotel with Panoramic View Pool

Room Types
Standard Single Room - Smoking A modern air-conditioned room with beautiful views of Hamamatsu City. Includes a flat-screen TV and a private bathroom with bathtub.

Standard Twin Room - Smoking A modern air-conditioned room with beautiful views of Hamamatsu City and a seating area. Includes a flat-screen TV and a private bathroom with bathtub.

Standard Single Room - Non-Smoking A modern air-conditioned room with beautiful views of Hamamatsu City. Includes a flat-screen TV and a private bathroom with bathtub.

Standard Twin Room - Non-Smoking A modern air-conditioned room with beautiful views of Hamamatsu City. Includes a flat-screen TV and a private bathroom with bathtub.

Deluxe Single Room - Non-Smoking This single room has air conditioning and view.

Corner Double Room - Smoking This double room features air conditioning and electric kettle.

Corner Double Room - Non-Smoking This double room has air conditioning and electric kettle.

Deluxe Single Room - Smoking This single room features air conditioning and view.

Standard Double Room - Smoking This double room features an electric kettle and air conditioning. The private bathroom features a shower, a bath and free toiletries.

Standard Double Room - Non-Smoking This double room features an electric kettle and view. The private bathroom features a shower, a bath and free toiletries.

Deluxe Twin Room - Non-Smoking This twin room features a view and electric kettle. The private bathroom features a shower, a bath and free toiletries.

Deluxe Twin Room - Smoking This twin room features air conditioning and electric kettle. The private bathroom features a shower, a bath and free toiletries.

Corner Twin - Non-Smoking This spacious corner twin room features city views and is equipped with an electric kettle, flat-screen TV and air conditioning. The private bathroom features both shower and bath.

Corner Twin - Smoking This spacious corner twin room features city views and is equipped with an electric kettle, flat-screen TV and air conditioning. The private bathroom features both shower and bath.

Premium Comfort Floor Standard Single Room - Non Smoking The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.

Premium Comfort Floor Casual Twin Room - Non Smoking This twin room has an electric kettle and air conditioning.

Premium Comfort Floor Standard Twin Room - Non Smoking This twin room features flat-screen TV and air conditioning.

Premium Comfort Floor Deluxe Twin Room- Non Smoking This twin room features air conditioning and electric kettle.

Upper Premium Comfort Floor Standard Single Room - Non Smoking This single room located the upper floor 43F to 44F features city views and is equipped with an electric kettle, flat-screen TV and air conditioning. The private bathroom features both shower and bath as well as carefully selected amenities.

Upper Premium Comfort Floor Standard Twin Room - Non Smoking This twin room located the upper floor 43F to 44F, features city views and is equipped with an electric kettle, a flat-screen TV and air purifier/humidifier. The private bathroom features both shower and bath as well as carefully selected amenities.

Upper Premium Comfort Floor Standard Double Room - Non Smoking This double room located the upper floor 43F to 44F features city views and is equipped with an electric kettle, a flat-screen TV and air purifier/humidifier. The private bathroom features both shower and bath as well as carefully selected amenities.

Upper Premium Comfort Floor Superior Twin Room - Non-Smoking This triple room has air conditioning and flat-screen TV.

Guest Reviews
8.7
Very Good
Location
Okura Act City Hotel Hamamatsu boasts a prime location that draws considerable praise from its guests. The hotel is consistently described as super convenient and is notably close to Hamamatsu's main train and bus stations. This excellent accessibility makes it an ideal choice for travelers with direct access to transportation hubs and proximity to numerous eateries and shops. The convenience is further elevated by nearby shopping centers and the adjacent Shinkansen guard.

Guests appreciate the hotel's placement in the heart of the city, providing quick and easy access to key areas, including the convention center, making it perfect for both leisure and business travelers. The location's appeal is heightened by stunning views from its high-rise rooms, especially the breathtaking night scenery from the upper floors of the fifty-story tower.

The hotel's facilities also receive favorable mentions, offering a comfortable and spacious stay. Overall, the combination of its strategic location, excellent amenities and beautiful views make Okura Act City Hotel Hamamatsu a highly recommended destination for visitors looking to explore the vibrant city of Hamamatsu.

Breakfast
Among the reviews of Okura Act City Hotel Hamamatsu, the breakfast experience generally receives high praise. Guests frequently describe the breakfast buffet as delicious, fulfilling and feature an extensive selection of both American, Chinese and Japanese dishes. The use of locally produced ingredients, including the fresh melon juice, significantly enhances the dining experience. Many reviewers were particularly pleased with the breakfast's focus on ingredients characteristic of Hamamatsu and the attentive service from the polite staff.

However, some guests noted areas for improvement, particularly around the variety of vegan and vegetarian options. A few mentioned that the breakfast menu could be more extensive and while the venue is generally good, it can become crowded, leading to waits for entry. Despite these minor drawbacks, the breakfast is often highlighted as a memorable part of the stay with its high quality and satisfying options standing out in many reviews.

Dinner
Okura Act City Hotel Hamamatsu has received mixed feedback regarding its dining options. The food at the Chinese restaurant, in particular, received high praise for its excellent quality. Some guests found their dinner experiences to be very delicious and appreciated the pleasant food served at the Japanese restaurant. However, a few diners were left feeling unsatisfied with their meals. A significant concern was the limited dining options within the hotel, especially during weekdays. Additionally, the early last order time of 8 PM at the Chinese restaurant caused inconvenience for some guests. Late-night options for eating or drinking were notably absent.

Rooms
Guests of Okura Act City Hotel Hamamatsu laud the hotel's rooms for their remarkable spaciousness and cleanliness. Many highlight the breathtaking views from high floors, facilitated by large windows that enable stunning vistas. Visitors consistently mention the rooms as large, comfortable and well-maintained, accentuated by excellent furniture and thoughtful amenities. The separation of the bath, toilet and the addition of shower rooms have been particularly noted as innovative and convenient.

Guests find the beds super comfortable, contributing to a restful stay and the facilities, despite being slightly dated according to some, are generally perceived as good. The hotel’s location receives high praise for its direct connection to the train station, making it ideal for sightseeing. The staff's friendly and helpful nature also ensures a wonderful experience.

Overall, the blend of spacious, clean and well-furnished rooms with unparalleled views and exceptional service creates an atmosphere of comfort and satisfaction at Okura Act City Hotel Hamamatsu.

Beds
Guests of Okura Act City Hotel Hamamatsu have consistently praised the comfort of the beds and pillows, describing them as very comfortable and super comfy. Though there were a couple of mentions about the beds being a bit hard initially, these guests still managed to enjoy a good night's sleep. The spacious and well-equipped rooms add to the overall comfort, making for a relaxing stay. A few minor inconveniences were noted, such as issues with hot water temperature and elevator wait times, but overall, the reviews highlight the hotel's comfortable bedding and recommend it for its pleasant accommodations.

Cleanliness
Okura Act City Hotel Hamamatsu consistently receives praise for its high standards of cleanliness and well-maintained facilities. Guests frequently remark on the very clean, spacious and comfortable rooms with most reviews emphasizing the overall cleanliness. The hotel environment is described as nice and always clean, contributing to a sense of comfort and relaxation for visitors. Additionally, the staff at Okura Act City Hotel Hamamatsu are noted for their helpfulness and kindness, further enhancing the overall positive experience.

Despite the high marks for cleanliness, a few guests observed minor issues such as dust on desks, corners and some areas under the bed. Some reviews mentioned occasional slight odors upon room entry and stains on carpets, indicating some areas for improvement. However, these remarks were in the minority and did not overshadow the generally positive feedback.

Overall, the hotel provides a clean and hospitable environment with staff readily available to assist guests, making it a solid choice for travelers seeking comfort and good-quality facilities.

Staff
Guests at Okura Act City Hotel Hamamatsu consistently praised the exceptional service and friendliness of the staff. Reviews highlight the courteous and helpful nature of the team with particular mentions of the positive, polite and attentive interactions at the front desk and reception. Guests appreciated the staff's efforts to provide solutions, making their vacations enjoyable and stress-free. The consistent warm smiles and willingness to assist left a lasting impression and the customer service was frequently described as excellent and sophisticated. Specific staff members, such as Yuka Uchida and Yuki Ideta, received individual thanks for their kindness. Overall, the thoughtful and heartwarming hospitality contributed significantly to guests' positive experiences.

5 Star
Okura Act City Hotel Hamamatsu consistently receives high praise for its exceptional standards, matching those expected of a high-end hotel. Guests highlight the amazing experience of staying on the top floor, noting the impressive quality of both the facilities and services provided. The overall consensus is that the hotel delivers a truly exceptional stay.

Luxury
Okura Act City Hotel Hamamatsu offers an exceptional experience marked by luxury and comfort. Guests frequently highlight the hotel's luxurious atmosphere, noting that the entire property exudes a sense of opulence. Many were pleasantly surprised by how the hotel and rooms far exceeded their expectations with the facilities meeting high standards of quality.

The culinary offerings also stand out with top chefs preparing dishes that provide a rare and rich dining experience, further adding to the luxurious feel of the stay. The hotel also delivers impeccable service, consistent with its five-star status, enhancing the overall comfort and satisfaction.

Individual rooms contribute significantly to the experience, offering beautiful views that evoke a feeling of ultimate luxury. Even guests staying alone reported a rich and calm experience in their rooms. Overall, the hotel succeeds in providing a relaxed and luxurious atmosphere that leaves a lasting impression.


Yes, Okura Act City Hotel Hamamatsu has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Panoramic View Pool.

No, a spa isn't available at Okura Act City Hotel Hamamatsu.

No, Okura Act City Hotel Hamamatsu doesn't allow dogs.

No, parking facilities aren't available at Okura Act City Hotel Hamamatsu.

No, Okura Act City Hotel Hamamatsu doesn't have a gym.

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