Third Eye Ella offers an exceptional retreat in Ella, distinguished by its prime location, inviting accommodations, and outstanding hospitality. Guests appreciate the hotel's strategic yet serene position, providing easy access to Ella's vibrant town life while remaining a peaceful and picturesque escape. The breathtaking views from the hotel—overlooking waterfalls, lush jungles, and the famed Ella train line—add a distinctive touch to the stay.
A highlight of the experience at Third Eye Ella is the breakfast, which receives commendation for its variety, quality, and presentation. Guests enjoy a range of Sri Lankan and Western options, with generous portions served on private balconies, making for a delightful and indulgent start to the day. The rooms are consistently praised for their modern decor, cleanliness, and spaciousness, equipped with comfortable beds and useful amenities such as air conditioning and refrigerators.
The warm and attentive staff, led by the remarkable manager Pubudu, is frequently recognized for their exceptional service. Guests feel welcomed and well-cared for, with the team's willingness to assist with transportation and luggage, further enhancing the overall guest experience. Although guests note that accessibility could be challenging due to the property's elevated setting, the stunning views and tranquil atmosphere make the climb worthwhile.
Despite minor issues like intermittent Wi-Fi, guests appreciate the reliable internet service with prompt attention to any concerns. Overall, Third Eye Ella presents a harmonious blend of comfort, natural beauty, and excellent hospitality, making it a standout accommodation choice for travelers exploring Sri Lanka.
Ella Inn Hotel in Ella, Sri Lanka receives commendations for its prime location, which provides easy access to the vibrant main street, local attractions like Little Adam's Peak, Ella Rock, and the Nine Arch Bridge, and the nearby railway station. Despite being centrally located, the hotel offers a serene escape from the town's bustle, making it an ideal spot for those seeking accessibility and comfort.
Guests frequently praise the breakfast offerings, noting their delicious taste, variety, and the incorporation of fresh, local ingredients. The experience is enhanced by the pleasant atmosphere of dining on the terrace, with thoughtful service from the staff contributing to the overall satisfaction. Ella Inn Hotel provides a breakfast that is both hearty and reasonably priced, setting a positive tone for the day ahead.
The hotel rooms are regularly highlighted for their spaciousness and cleanliness. With modern and stylish decor, guests appreciate the comfortable beds and well-equipped bathrooms. While air conditioning might be absent, the natural ventilation and cooler climate at this altitude render it unnecessary. Amenities like lounge areas, fridges, and kettles further amplify the guest experience, despite occasional humidity issues and minor needs for improvements.
The dedication and friendliness of the staff, particularly Michael and Hari, significantly enhance the guest experience. Their attentiveness and effectiveness in accommodating guests’ needs, along with proficient English communication skills, are key to the hotel's charm. Visitors frequently feel valued and well-cared for during their stay, underscoring the importance of the welcoming atmosphere provided by the staff.
The wifi service receives mixed reviews, with connectivity varying throughout the premises. Guests often find stronger, reliable connections in common areas such as the living room or terrace. Despite inconsistencies, many have identified spots within the hotel where the internet performs well, accommodating the needs of travelers requiring dependable connectivity.
Beds at the hotel frequently receive positive feedback for their comfort, aiding guests in achieving restful sleep. With large, comfortable beds and quality linens, the Ella Inn Hotel ensures a pleasant accommodation experience.
Overall, Ella Inn Hotel stands out for its exceptional location, hearty breakfasts, dedicated staff, and comfortable rooms, offering good value for money, albeit with a few areas for improvement.