Morning Dew Boutique Hotel Ella is celebrated for its exceptional location that combines accessibility with panoramic vistas. Perched atop a steep hill, the hotel offers breathtaking views of Ella and the surrounding landscape, such as the iconic Ella Gap and mountain ranges. Despite the challenging climb, which may necessitate a tuk-tuk or vehicle, the proximity to the city center, main street, railway station and various eateries makes it a blend of tranquility and convenience. Guests often highlight the stunning views from the rooftop pool, terraces and balconies, which are deemed worth the effort.
The breakfast experience is generally positive with many guests appreciating the delicious and varied selection, including Sri Lankan and international cuisine. Buffet-style options with vegan alternatives are also a hit. However, there are some criticisms regarding the limited variety and occasional issues with food quality. Despite this, the stunning views of Ella Gap significantly enhance the breakfast experience.
Dinner at the hotel receives mixed reviews. While many guests find the food and cocktails delicious and highlight the varied options, including a rave review for the Christmas menu, others mention the higher prices and slow service as drawbacks. Nonetheless, the overall dining experience is often described as tasty and enjoyable, especially when dining on the rooftop terrace.
Rooms at Morning Dew Boutique Hotel are spacious, clean and well-equipped with large balconies offering stunning views of the mountains. The modern interiors and comfortable beds contribute to a welcoming atmosphere. While there are some concerns about room soundproofing and occasional noise, the high level of cleanliness and well-maintained facilities make it a favored choice for comfort and luxury.
Overall cleanliness is highly praised with rooms and common areas being frequently noted for their fresh and well-maintained conditions. Although there are minor complaints, such as musty smells or the occasional dirty towel, the hotel's effort in maintaining a clean environment is well-received.
The staff at Morning Dew Boutique Hotel are often described as friendly, professional and attentive. Their willingness to assist with various needs, from organizing transport to accommodating special requests, leaves a positive impression on guests. Occasional notes of untrained staff or unattended reception do exist but are overshadowed by the overwhelmingly positive reviews.
Wi-Fi experiences vary with some guests reporting good connectivity while the majority note issues like slow speeds, weak signals and frequent disconnections. The hotel could benefit from upgrading its Wi-Fi service to ensure a more consistent experience.
The on-site spa garners mixed reviews with positive remarks on the professional and friendly staff but some dissatisfaction regarding cleanliness and massage quality. Despite this, the convenience of an on-site spa is appreciated.
The rooftop infinity pool is a standout feature, highly praised for its beautiful views and well-maintained condition. The cold water and limited space around the pool are minor drawbacks, but the exceptional ambiance makes it a popular spot.
Parking and transportation are facilitated by a free shuttle service, which guests find useful due to the difficult access road. The shuttle service operates until early evening and while the parking situation receives mixed reviews, the attentive staff helps ease these challenges.
Families find the hotel accommodating with spacious rooms, friendly staff and family-friendly amenities. The property's tranquility and value, along with the quality of breakfast, make it appealing to families despite some challenges in navigating the location with young children.
Beds receive high praise for their comfort and cleanliness, contributing to an exceptionally comfortable sleeping experience.
In summary,
Morning Dew Boutique Hotel Ella offers a splendid combination of breathtaking views, comfortable accommodations and friendly service, making it a favored choice for travelers seeking both adventure and relaxation in Ella.