The Imperial Crown Hotel

Halifax 53.72131700, -1.85534000 , 42-46 Horton Street (Show on Map)
6.5
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Imperial Crown Hotel in Halifax enjoys strong positive reviews for its prime location, excellent breakfast offerings and exceptional staff friendliness, balanced with some constructive feedback for improvement. Conveniently situated opposite the train station and close to various attractions like Piece Hall and Halifax Minster, the hotel is noted for its accessibility to shops, markets and a vibrant nightlife scene, making it a great base for both business and leisure travelers.

Guests frequently commend the breakfast when available, praising the variety, taste and value for money. Specific mentions of a well-cooked full English breakfast and generous portions add to the positive sentiment. Despite occasional inconveniences during refurbishment, the attentive staff significantly enhance the breakfast experience. Similarly, the dinner service, when operational, receives high marks for the quality of homemade meals, although the unavailability due to ongoing renovations has dampened some guest experiences. The nearby dining options, however, provide ample alternatives.

Rooms offer a mixed experience: on the positive side, they are generally clean, comfortable and spacious with adequate amenities. However, the decor is noted to be outdated with some maintenance issues. Guests have pointed out the need for refurbishment and improved cleanliness, as well as noise and size considerations. Beds are mostly comfortable, contributing to a good night's sleep, though some find them too small or firm.

The hotel's cleanliness receives mixed reviews. While many appreciate the clean bedding and bathrooms, others note issues like dusty surfaces and stained carpets. Similarly, the free WiFi and modern Smart TVs are appreciated by guests, providing reliable connectivity and entertainment, albeit with occasional connectivity issues.

The staff stands out as a major asset, consistently receiving high praise for their friendliness, helpfulness and professionalism, contributing positively to the overall guest experience. Families find the hotel accommodating with a family-friendly atmosphere and convenient amenities for children. The WiFi service is generally reliable and the entertainment options enhance the in-room experience.

The central location near offices and public transportation makes it a practical choice for business travelers, although some latent issues like the absence of a lift and occasional noise may affect the overall convenience for business stays.

In summary, The Imperial Crown Hotel's top attributes lie in its strategic location, friendly staff and good breakfast when offered. However, addressing the dated decor, maintenance and consistent cleanliness could significantly enhance the guest experience.
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Hotel near Nightlife Spots
Located on Horton Street in Halifax, The Imperial Crown Hotel is in a central area. Its location allows for easy access to local pubs and bars.

Family Friendly Hotel

Business Hotel

Cheap Hotel

Room Types
Single Room A flat-screen TV, complimentary WiFi, a range of hot drink making facilities, hairdryer and en-suite bathroom are featured in this room. Ironing facilities are available on request.

Double Room Rooms benefit from a TV, tea and coffee making facilities, and an en suite bathroom. Some Double bedrooms do not have space for a child. Please check with the hotel before completing your online booking.

Twin Room Rooms benefit from a TV, tea and coffee making facilities, and an en suite bathroom. Some Twin bedrooms do not have space for a child. Please check with the hotel before completing your online booking.

Superior Double Room Some Superior Double bedrooms do not have space for a child. Please check with the hotel before completing your online booking.

Guest Reviews
6.5
Rated
Location
Located in the heart of Halifax, The Imperial Crown Hotel offers unparalleled convenience for both train travelers and city explorers. Its prime position directly opposite the train station makes it easy to access from major cities like Leeds and Manchester. The hotel is also steps away from the iconic Piece Hall, Halifax Minster and a host of attractions including the Calderdale Industrial Museum and Eureka! The National Children's Museum. With a central location that places it in proximity to shops, local markets, theaters and restaurants, guests find everything they need within walking distance. Whether visiting for work or leisure, this hotel serves as an ideal base in the center of town, blending convenience with comfort in a city rich with history and charm.

Breakfast
The Imperial Crown Hotel offers a breakfast experience that frequently garners praise for its quality and variety. Guests who had the opportunity to indulge reported that both the continental and cooked options were good with some describing the hot food as excellent and nicely cooked and presented. Consistent compliments highlight the freshness and taste with some reviews mentioning an exceptional value for money. Specific mentions of a very good full English breakfast and generous portions add to the positive sentiment.

However, reviews reveal significant inconsistencies in breakfast availability due to ongoing refurbishments. Numerous guests were disappointed upon arrival to find no breakfast being served, despite booking inclusive packages. This lack of communication regarding the unavailable facilities led to disappointment and frustration for many. When service was available, feedback indicates it was generally well-executed, although a few noted slower service due to staffing issues and occasional hiccups with specific items like weak coffee.

On a brighter note, during times when breakfast is on offer, the attentive and friendly staff enhance the dining experience. The selection includes more than just the basics, catering to varied tastes and preferences and has received high ratings from many patrons. Overall, the breakfast at The Imperial Crown Hotel is highly regarded when operational, but prospective guests should confirm its availability during their stay to avoid any inconvenience.

Dinner
The Imperial Crown Hotel has received a mix of praise and criticism regarding its dining options. On the bright side, some guests have highlighted the excellent, homemade quality of the meals and have found the bar and restaurant to offer good value for drinks. When operational, the dining experience is positively noted with meals being served hot and satisfying. However, numerous reviews emphasize the current unavailability of food services due to the bar and restaurant undergoing refurbishment. This has left many guests disappointed, as they were expecting these amenities to be open during their stay. Despite the closure, the hotel’s close proximity to various dining and bar options within easy walking distance provides some consolation, allowing guests to explore nearby venues for their meals. Nonetheless, the lack of in-house food and bar facilities is a significant drawback for those who preferred on-site dining convenience. The hotel acknowledges these issues and is working to improve its offerings. In the meantime, potential visitors should be prepared to seek dining options outside the hotel.

Rooms
The guest reviews for The Imperial Crown Hotel reveal a mixed experience with a predominant focus on the condition and quality of the rooms. On the positive side, many guests noted that their rooms were clean, comfortable and spacious with sufficient amenities like hot water and decent-sized bathrooms. The location of the hotel was also praised as being very convenient for nearby attractions and transportation.

However, there are significant drawbacks highlighted by guests. A recurring theme is that the rooms, alongside the overall property, are very dated and in dire need of updates and refurbishments. Numerous complaints were made about worn-out furniture, outdated decor and various maintenance issues such as broken bathroom fittings, exposed wires and stained carpets. Some rooms were reported as being very small, cold or prone to noise with specific mentions of unclean environments and unpleasant odors.

Overall, while the hotel does offer some decent amenities and a convenient location, its outdated facilities and need for renovation significantly impact the guest experience.

Beds
The beds at The Imperial Crown Hotel have generally received positive remarks from guests. Many described the beds as comfortable, clean and conducive to a good night’s sleep. There were frequent mentions of the beds being very comfortable with some guests even labeling them as extremely comfortable. The bedding quality also garnered appreciation with some guests noting the perfect condition of the beds and linen. However, the reviews were not without criticism. A notable portion of guests found the beds to be too small or uncomfortable with some pointing out issues like hard mattresses, small bed sizes and problematic springs. Complaints about rock-hard pillows and beds that moved during the night were also prevalent. Despite these criticisms, the overall impression suggests that most guests had a satisfactory experience with the comfort level of the beds at The Imperial Crown Hotel.

Cleanliness
The Imperial Crown Hotel presents a mixed bag when it comes to cleanliness. On the positive side, numerous reviews mention clean bedding, tidy and clean rooms and consistently clean bathrooms. Guests often found the rooms to be comfortable, cozy and warm with fresh towels provided daily. The hotel itself was considered simple but clean, offering good value for money.

However, numerous reviews also highlight significant areas for improvement. Many guests noted issues such as dusty surfaces, stained and dirty carpets, grimy bathrooms and fusty odors. Public areas like corridors and stairs were frequently described as unclean and in need of renovation. Housekeeping was reported to be inconsistent with some guests experiencing no cleaning services during their stay.

Overall, while some guests appreciated the tidy and clean aspects of their rooms, the general consensus suggests the hotel is overdue for a deep clean and refurbishment to address the dated decor and persistent cleanliness issues.

Staff
The reviews for The Imperial Crown Hotel highlight a standout feature: the outstanding friendliness and helpfulness of the staff. Numerous guests consistently describe the front desk, reception and general hotel staff as friendly, accommodating and professional. Many mention how welcoming and pleasant the staff are with specific praise for their politeness, cheerfulness and willingness to assist. Though there were occasional comments about insufficient staffing or less cooperative individuals, these were overwhelmingly outnumbered by positive remarks. The staff's ability to resolve issues quickly, provide great service and make guests feel welcomed and cared for seems to be a common theme, contributing greatly to the overall positive guest experience at the hotel.

Wi-Fi
The Imperial Crown Hotel offers an overall favorable WiFi experience, though with some mixed reviews. Guests appreciated the reliable and fast WiFi, which made connecting to the internet hassle-free. Many noted that the free WiFi was quite good with an easy connection process. The quick resolution of any WiFi downtime was also highlighted positively. However, a few guests reported issues with the WiFi being unreliable, not functioning well with certain apps or not performing satisfactorily.

Complementing the internet experience, the hotel features modern Smart TVs, which include all the usual free channels and have been recently updated with better, more recent movie options. These amenities provide a well-rounded in-room entertainment experience for guests.

Family
The Imperial Crown Hotel emerges as a solid choice for families traveling with kids. Described as especially welcoming to children, the hotel ensures a family-friendly atmosphere throughout the stay. Several guests highlight the convenience of a dedicated family room, making it an ideal base for family trips, including visits to nearby attractions like Eureka.

Although some noted outdated facilities, efforts are being made to rejuvenate the space, ensuring a more pleasant experience in the future. Facilities specifically for kids to stay overnight, including child care options, add a layer of comfort for parents. While the room rate is primarily for the accommodation itself, there is a fee for children, which families should consider when booking.

Overall, despite a few minor drawbacks, the hotel’s welcoming staff and provisions for children make it a commendable choice for a family getaway.

Nightlife
The Imperial Crown Hotel is situated in a prime location on the outskirts of the nightlife scene, making it an accessible choice for those wanting to explore the vibrant nearby offerings. With a variety of cafes, bars and eateries just minutes away, guests will find themselves close to numerous nightclubs and nightlife hotspots. This central position allows visitors to experience top nightlife in the area with standard options of bars and restaurants conveniently reached.

However, the bustling nightlife does come with its caveats. Guests have mentioned noise from the streets, such as traffic, chatting and the sounds of nearby clubs and bars, which can make for a less peaceful night's sleep. There have also been reports of artificial light and some disturbances from partygoers outside. Despite these drawbacks, the hotel's location in the city center makes it a very accessible choice for experiencing the local nightlife, though it might be best suited for those who are night owls themselves.

Business
The Imperial Crown Hotel offers a mixed experience for business travelers. Its central location, close to offices and public transport hubs, makes it ideal for those needing convenient access to downtown or the outskirts for co-working spaces. Business rooms and meeting rooms are available and meeting arrangements can be facilitated, adding a level of practicality for professional engagements.

However, the hotel falls short in several key areas. The absence of a lift and numerous stairs might pose difficulties for some travelers. There are complaints about the dated and unclean rooms and the lack of dedicated business facilities leaves much to be desired. Similarly, exterior noise from a nearby pub garden can be a significant disturbance, impacting sleep and productivity.

Despite these drawbacks, the hotel offers a good price for short stays and a very good selection of drinks at the bar. While it could serve adequately for short-term business purposes, there are notable concerns that might make it less than ideal for more demanding business travel needs.


No, The Imperial Crown Hotel doesn't have any pool.

No, a spa isn't available at The Imperial Crown Hotel.

No, The Imperial Crown Hotel doesn't allow dogs.

No, parking facilities aren't available at The Imperial Crown Hotel.

No, The Imperial Crown Hotel doesn't have a gym.

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