Crowne Plaza Haifa by IHG
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Summary of reviewsCrowne Plaza Haifa by IHG, is well-regarded for its excellent location atop Mount Carmel, offering stunning views of Haifa Bay and easy access to the city's attractions, restaurants and shops. The hotel's advantageous position in the Carmel Center ensures guests can explore nearby attractions like Bahai Gardens and the Haifa Zoo easily. Transport logistics are convenient and guests appreciate the picturesque dining room views.
The breakfast at Crowne Plaza Haifa is generally praised for its variety, taste and fresh ingredients. Guests describe it as rich, delicious and of excellent quality with a clean organized dining area and exceptional staff enhancing the experience. While there are occasional complaints about limited options and logistical issues, the prevailing sentiment is positive with many guests deeming breakfast a highlight of their stay.
Dinner reviews are mixed. While buffet-style meals are often described as tasty and plentiful, some guests believe the dinner offerings need improvement, particularly in variety and quality with specific rooms for improvement in children's meals and consistency.
Rooms at Crowne Plaza Haifa are typically clean, spacious and comfortable with many guests appreciating the beautiful views. Issues such as outdated decor, maintenance problems and occasional cleanliness lapses were noted but did not overshadow the generally positive room experiences. Guests value the modern conveniences and pleasant atmosphere.
Cleanliness throughout the hotel receives mixed reviews. While many guests find the hotel and rooms to be spotless and well-maintained, others report issues such as dirty sheets, dusty surfaces and unclean common areas, highlighting inconsistencies in maintaining cleanliness standards.
Staff at the hotel are largely praised for their friendliness and helpfulness, particularly at reception. Guests commend the attentive and professional service with numerous mentions of staff going above and beyond to enhance the guest experience. Isolated instances of unsatisfactory service do not significantly impact the overall positive perception of the staff.
The hotel's free wifi is generally reliable and fast, although some guests experience variability in connection quality. The absence of universally available complimentary wifi is noted, but overall, the internet service is satisfactory.
The spa at Crowne Plaza Haifa offers a relaxed ambiance with amenities such as a pool, gym and saunas. Spa treatments receive praise for quality, though the small size and inconsistent cleanliness detract from the experience for some. Operational hours and staff responsiveness are areas needing improvement.
The gym is well-equipped but described as tiny and occasionally messy. Guests appreciate the facility's convenience, although better maintenance and modernization of equipment could enhance the experience.
Feedback on the indoor pool is mixed with guests noting its small size and often uncomfortable temperature. Maintenance issues and a strong chlorine smell are common complaints. Despite these drawbacks, some guests find it to be a pleasant feature with a lifeguard present, though interactions with children could improve.
Parking receives mixed reactions with guests appreciating the availability of spaces and reasonable costs but expressing concerns over high daily fees and the lack of complimentary options for hotel guests.
Overall, Crowne Plaza Haifa by IHG, offers a generally positive experience with incredible views, a prime location and excellent staff, despite some areas where improvements could be made.
Categories
The breakfast at Crowne Plaza Haifa is generally praised for its variety, taste and fresh ingredients. Guests describe it as rich, delicious and of excellent quality with a clean organized dining area and exceptional staff enhancing the experience. While there are occasional complaints about limited options and logistical issues, the prevailing sentiment is positive with many guests deeming breakfast a highlight of their stay.
Dinner reviews are mixed. While buffet-style meals are often described as tasty and plentiful, some guests believe the dinner offerings need improvement, particularly in variety and quality with specific rooms for improvement in children's meals and consistency.
Rooms at Crowne Plaza Haifa are typically clean, spacious and comfortable with many guests appreciating the beautiful views. Issues such as outdated decor, maintenance problems and occasional cleanliness lapses were noted but did not overshadow the generally positive room experiences. Guests value the modern conveniences and pleasant atmosphere.
Cleanliness throughout the hotel receives mixed reviews. While many guests find the hotel and rooms to be spotless and well-maintained, others report issues such as dirty sheets, dusty surfaces and unclean common areas, highlighting inconsistencies in maintaining cleanliness standards.
Staff at the hotel are largely praised for their friendliness and helpfulness, particularly at reception. Guests commend the attentive and professional service with numerous mentions of staff going above and beyond to enhance the guest experience. Isolated instances of unsatisfactory service do not significantly impact the overall positive perception of the staff.
The hotel's free wifi is generally reliable and fast, although some guests experience variability in connection quality. The absence of universally available complimentary wifi is noted, but overall, the internet service is satisfactory.
The spa at Crowne Plaza Haifa offers a relaxed ambiance with amenities such as a pool, gym and saunas. Spa treatments receive praise for quality, though the small size and inconsistent cleanliness detract from the experience for some. Operational hours and staff responsiveness are areas needing improvement.
The gym is well-equipped but described as tiny and occasionally messy. Guests appreciate the facility's convenience, although better maintenance and modernization of equipment could enhance the experience.
Feedback on the indoor pool is mixed with guests noting its small size and often uncomfortable temperature. Maintenance issues and a strong chlorine smell are common complaints. Despite these drawbacks, some guests find it to be a pleasant feature with a lifeguard present, though interactions with children could improve.
Parking receives mixed reactions with guests appreciating the availability of spaces and reasonable costs but expressing concerns over high daily fees and the lack of complimentary options for hotel guests.
Overall, Crowne Plaza Haifa by IHG, offers a generally positive experience with incredible views, a prime location and excellent staff, despite some areas where improvements could be made.
Hotel with Spa
This hotel features a health and spa complex with an indoor pool, jacuzzi, sauna, and treatment rooms. The spa offers massage treatments and customized programs. The hotel is close to Carmel Center, Haem Garden, Louis Promenade, and the Baha'i Garden.
Family Friendly Hotel
While specific family amenities are not detailed in the provided data, Crowne Plaza hotels generally offer amenities suitable for families, and this hotel is listed as a family hotel in Haifa.
Hotel with Swimming Pool
This hotel includes a swimming pool as one of its amenities. The location and indoor swimming pool are highly appreciated.
Indoor Pool
Business Hotel
This hotel is known for balancing work and play with amenities like a pool. It is a suitable option for business travelers looking for relaxation after work.
Hotel with Parking
Provides parking for its guests. The hotel offers a range of amenities suitable for both leisure and business travelers.
Accessible Hotel
Offers wheelchair-accessible rooms with extra-large showers, grab bars, and panic button phones with large numbers. Provides pool lift and parking access. Welcomes service animals and offers a portable ramp for wheelchair access to the lobby.
Hotel with Gym
Located on Mount Carmel's slopes, this hotel offers panoramic views of Haifa and the bay. It includes a well-equipped gym for guests to maintain their fitness routine.
Hotel with Indoor Pool
This 4-star hotel offers an indoor heated pool complemented by a full-service spa, a sauna, and a whirlpool bath, providing a relaxing and comprehensive aquatic experience for guests.
Romantic Hotel
Hotel near Nightlife Spots
Guest Reviews
Crowne Plaza Haifa by IHG, boasts an enviable location atop Mount Carmel with stunning views of Haifa Bay and the city. Centrally situated in the Carmel Center, the hotel offers guests convenient access to a wide array of restaurants, pubs, cafes and shops, making it an ideal base for exploring the city. The proximity to bus stops and the underground funicular ensures excellent transport logistics for navigating Haifa. The hotel is also near notable attractions such as Bahai Gardens and the Haifa Zoo, making it a prime choice for tourists. Visitors appreciate the quiet surroundings, combined with the vibrancy of nearby entertainment venues. The dining room location within the hotel is favorably mentioned with many guests expressing their admiration for the views and the convenience of being close to various amenities. Overall, the hotel's location receives high praise for its central position, beautiful vistas and accessibility, leaving many guests eager to return.
The breakfast experience at Crowne Plaza Haifa by IHG, is generally well-received for its variety and taste. Many guests praise the breakfast as tasty, varied and featuring fresh ingredients. Words like awesome, delicious and excellent quality frequently appear in the feedback. Several guests highlight the abundance of choices, describing the breakfast as rich, indulgent and very complete.
The dining room is often noted as clean and organized and the friendly and exceptional staff contribute positively to the breakfast experience. The hotel staff's service during breakfast is particularly appreciated, enhancing the meal's overall enjoyment.
However, there are isolated mentions of disappointment. Some guests felt the breakfast lacked options, particularly fresh fruit and meat choices. Occasional remarks point to breakfasts being simple or even poor with some guests describing them as not high-quality or not worth the price. There were also comments about logistical issues like long queues for coffee, insufficient cutlery and plates running out, causing a chaotic breakfast environment on busy days.
Despite a few mixed reviews, the prevailing sentiment is positive with numerous guests lauding the breakfast as a highlight of their stay, complemented by the stunning view from the breakfast area. For those staying, it seems the morning meal at Crowne Plaza Haifa can range from decent to indulgent with a significant number of guests leaving satisfied and well-fed.
Crowne Plaza Haifa by IHG, delivers mixed dining experiences according to guest reviews. On the positive side, many guests appreciated the buffet-style meals, describing both breakfast and dinner as tasty, plentiful and good value for money. The breakfast, in particular, had several mentions highlighting its freshness and flavor.
However, some guests felt that the dinner options could be improved. The price for dinner did not always match the quality of the food provided. There were comments about the need for a more varied selection and better investment in children's meals. Additionally, some Friday evening meals were praised as excellent, while others described them as disappointing with specific criticism of dry fish in sauce.
Despite these mixed reviews, the general sentiment points to room for improvement in the dinner offerings to consistently meet the expectations set by the hotel's otherwise high standards.
The guest reviews for the Crowne Plaza Haifa by IHG, highlight several positive aspects of the rooms, particularly their cleanliness, spaciousness and comfort. Many guests reported their rooms being very clean, fresh and well-maintained with comfortable beds and a pleasant atmosphere. Several reviews noted the beautiful views from the rooms, which added to their overall satisfaction. Guests appreciated the spaciousness of the rooms and the modern conveniences like large TV screens and electrical outlets.
However, there were some issues reported that detracted from the experience. Some rooms were described as outdated with old equipment and furniture that had not been renovated in a long time. Occasional problems with cleanliness were mentioned, including dusty surfaces and unclean sheets. A few guests also encountered maintenance issues such as faulty windows, loud air conditioners and an insufficient air conditioning system in some rooms.
Moreover, some guests expressed disappointment with their room assignments, such as not receiving a balcony as booked, rooms with unpleasant views or being given smoking rooms when non-smoking was preferred.
In summary, while the room experience at Crowne Plaza Haifa is generally positive with many guests enjoying clean, spacious and comfortable accommodations, there are areas where improvements could be made, particularly in updating the room decor and addressing some of the maintenance and cleanliness issues.
The beds at Crowne Plaza Haifa by IHG, generally receive positive feedback for their comfort. Many guests have found the rooms comfortable, highlighting the relaxation provided by the double beds and the softness of the mattresses. In addition, the hotel's luxurious linens contribute to a cozy sleeping experience and several guests have mentioned large and firm beds adding to their comfort. While there are isolated mentions of discomfort, such as mattresses feeling old or pillows being too thin, the overall sentiment skews towards a comfortable stay supported by the helpful and friendly hotel staff. The occasional comments about below-average linens and small room sizes are noted, but the prevailing opinion emphasizes the comfort and indulgence of the beds.
Crowne Plaza Haifa by IHG, garners mixed reviews regarding its cleanliness. Many guests praised the hotel for being clean and well-maintained, describing the rooms as very clean, comfortable and aesthetically pleasing. Several reviews mention that the rooms were immaculately clean organized and the hotel itself had a pleasant, fresh smell, contributing to the feeling of luxury and comfort. The pleasant ambiance and friendly staff were also highlighted positively by guests.
However, there were notable concerns about specific cleanliness issues. Some guests reported dirty or stained sheets and residue of dirt under the bed. Particular complaints highlighted the unclean state of the bathroom, mirrors, windows and the spa area. A few reviews also mentioned that the cleanliness was not maintained beyond the initial clean with dust, body hairs and other signs of inadequate cleaning appearing. Stained carpets in hallways and insufficient cleaning in common areas like the reception and staircases further detracted from the overall experience for some guests.
While the hotel generally offers a clean and comfortable stay for many, inconsistencies in maintaining high cleanliness standards remain a concern for others.
The staff at Crowne Plaza Haifa by IHG, generally leaves a strong impression on guests, characterized by their friendliness and helpfulness. Many guests have lauded the excellent service and professional demeanor of the team, particularly praising the reception team for their courteous and accommodating approach. The welcoming attitude extends across the board with specific mentions of friendly and efficient service from individuals such as Or Tzuk-Ram and a cheerful waitress named Ronnie.
The positive aspects of the staff’s hospitality include attentive and polite interactions, professional handling of requests and a consistent demonstration of patience and kindness. Guests noted that the team is always ready to assist with any issues, making special mention of the delightful bartender and pleasant waitstaff who contribute significantly to the overall pleasant experience.
Additionally, personal attention and prompt check-in processes have been highlighted as exemplary, showcasing a testament to great teamwork. Several guests appreciated the service that went above and beyond their expectations, fostering an environment of respect and professional competence.
However, there were isolated instances of unsatisfactory service, such as an older male receptionist who appeared unfriendly, slow service at the bar and a few individual complaints about attitudes and assistance levels. Despite these few lapses, the majority consensus remains overwhelmingly positive regarding the staff at Crowne Plaza Haifa, contributing greatly to the enjoyable experiences of those who stay there.
At Crowne Plaza Haifa by IHG, guests can generally expect a reliable internet experience within the property's rooms and public areas. The wifi is often described as fast and excellent, providing a hassle-free connection. However, it is important to note that free wifi is not universally available throughout the hotel. While some guests may experience weak or non-existent wifi signals, others have reported pleasant speeds, which suggests that the quality of the connectivity can vary. Overall, the hotel offers a satisfactory internet service, but potential visitors should be aware of possible inconsistencies and the absence of complimentary wifi.
Travelers seeking relaxation in Haifa may find some mixed experiences at the spa offered by the Crowne Plaza Haifa by IHG. The spa features appealing amenities such as a pool, gym and both dry and wet saunas. Although some guests found the dry sauna to be on the smaller side, many remarked it was still a pleasant experience. The overall ambiance of the spa is considered excellent and very relaxing with complimentary bathrobes provided for sauna visits adding to the comfort.
Several patrons praised the quality of the spa facilities, highlighting the amazing spa treatments and excellent service, including particularly commendable massage therapy. However, the spa's small size was a common point of feedback with space for only about 4-5 people at a time, which might limit the experience for some guests. Moreover, some visitors felt that the spa needed improvements and mentioned that the spa staff appeared lazy and uninterested.
Operational hours seemed to be another area in need of attention, as the spa reportedly closes early, leading to some inconvenience. Cleanliness also came up as a concern with a few guests noting that the spa was not clean and found it unpleasant at times.
Despite these shortcomings, the overall sentiment pointed to a good experience with decent facilities, though enhancements to space, hygiene and staff responsiveness would elevate it further. For a holistic relaxation experience, additional spa attractions could be beneficial.
Crowne Plaza Haifa by IHG, offers a gym facility with mixed feedback from guests. On the positive side, the fitness room is noted to be well-equipped and fully operational, providing a decent workout option for those staying at the hotel. Some guests have described the gym as excellent and good, appreciating its presence and the equipment available. However, there are remarks about the gym being tiny, occasionally messy and somewhat neglected, indicating that it might benefit from better maintenance. Additionally, some guests found the equipment to be limited and suggested that the weights could use modernization. Despite a few critiques, the gym's location within the hotel is a convenient feature for fitness-minded travelers.
Visitors to the Crowne Plaza Haifa by IHG, have provided diverse feedback regarding the hotel's pool. Guests frequently mention that the hotel features an indoor pool and jacuzzi, highlighting the presence of these amenities. However, many reviews draw attention to the pool's small size, noting it can barely accommodate around 30 people, which limits the experience, especially for families or groups. Several visitors enjoyed the pool area, describing it as nice, even though the overall space is not particularly spacious.
A significant number of reviews indicated that the pool's temperature was not consistently comfortable; it was often found to be too cold despite being labeled as heated. Some even described the pool water as freezing, making it less enjoyable for swimming. The presence of a noticeable chlorine smell in the pool area was also a common remark, which might be off-putting for some guests.
Cleanliness and maintenance of the pool left something to be desired with comments about the pool being dirty at times and fixtures near the pool ladder needing repair. Despite these drawbacks, some guests mentioned improvements and overall found the pool area to be good and warm enough on occasions. The presence of a lifeguard was noted, but their interaction with children was not always positive.
In summary, while the indoor pool at Crowne Plaza Haifa offers a place to swim and relax with the added feature of a jacuzzi, the small size, inconsistent heating and occasional maintenance issues have left some guests feeling underwhelmed. The absence of an outdoor pool was also a noted downside for those looking for a more expansive swimming experience.
Guests at Crowne Plaza Haifa by IHG, have mixed feelings about the parking situation. On the positive side, there is plenty of parking available, including free options and a convenient underground lot. Some guests appreciate the availability and the reasonable cost of the discounted parking, which helps avoid the need for a valet service. However, several guests express concerns about the high daily parking fees and the lack of a fee-free option for hotel guests. Locating parking can be challenging and the absence of an elevator from the parking area to the lobby is noted as inconvenient. Despite these drawbacks, the parking options generally meet the needs of many guests, though improvements in accessibility and cost could enhance the overall experience.
Crowne Plaza Haifa by IHG, is praised as a good option for family vacations and stays. It offers family rooms to accommodate larger groups and discounted rates for such bookings. The hotel features a child-friendly pool with shallow water suitable for kids, a playground for children and a family-friendly games area. It is a great place to spend time with family and enjoy various activities for kids. Though the pool is small and sometimes closed, overall, the hotel is perfect for families with its welcoming environment and amenities tailored for both children and adults.
Crowne Plaza Haifa by IHG, proves to be an ideal choice for business travelers, offering a suite of services tailored for longer business stays. The hotel is more suited for business people with a good location and various meetings and business facilities readily available. The friendly and helpful staff contribute significantly to a pleasant stay with excellent service noted from both the reception and maintenance team. Room service is prompt in assisting with customer requests and the check-in and check-out process is remarkably quick and efficient. The on-site business center provides a conducive environment for work. For those seeking a quiet and effective place for their business activities, this hotel fits the bill perfectly.
The indoor pool at Crowne Plaza Haifa by IHG, offers a calming and relaxing experience, providing a warm and clean environment for guests. Despite some indicating that the pool is small, the heated water enhances comfort and enjoyment. The pool area complements a good spa, creating an inviting space for relaxation. However, guests should be aware there are occasional periods when the pool may not be operational or heated.
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Location
Breakfast
The dining room is often noted as clean and organized and the friendly and exceptional staff contribute positively to the breakfast experience. The hotel staff's service during breakfast is particularly appreciated, enhancing the meal's overall enjoyment.
However, there are isolated mentions of disappointment. Some guests felt the breakfast lacked options, particularly fresh fruit and meat choices. Occasional remarks point to breakfasts being simple or even poor with some guests describing them as not high-quality or not worth the price. There were also comments about logistical issues like long queues for coffee, insufficient cutlery and plates running out, causing a chaotic breakfast environment on busy days.
Despite a few mixed reviews, the prevailing sentiment is positive with numerous guests lauding the breakfast as a highlight of their stay, complemented by the stunning view from the breakfast area. For those staying, it seems the morning meal at Crowne Plaza Haifa can range from decent to indulgent with a significant number of guests leaving satisfied and well-fed.
Dinner
However, some guests felt that the dinner options could be improved. The price for dinner did not always match the quality of the food provided. There were comments about the need for a more varied selection and better investment in children's meals. Additionally, some Friday evening meals were praised as excellent, while others described them as disappointing with specific criticism of dry fish in sauce.
Despite these mixed reviews, the general sentiment points to room for improvement in the dinner offerings to consistently meet the expectations set by the hotel's otherwise high standards.
Rooms
However, there were some issues reported that detracted from the experience. Some rooms were described as outdated with old equipment and furniture that had not been renovated in a long time. Occasional problems with cleanliness were mentioned, including dusty surfaces and unclean sheets. A few guests also encountered maintenance issues such as faulty windows, loud air conditioners and an insufficient air conditioning system in some rooms.
Moreover, some guests expressed disappointment with their room assignments, such as not receiving a balcony as booked, rooms with unpleasant views or being given smoking rooms when non-smoking was preferred.
In summary, while the room experience at Crowne Plaza Haifa is generally positive with many guests enjoying clean, spacious and comfortable accommodations, there are areas where improvements could be made, particularly in updating the room decor and addressing some of the maintenance and cleanliness issues.
Beds
Cleanliness
However, there were notable concerns about specific cleanliness issues. Some guests reported dirty or stained sheets and residue of dirt under the bed. Particular complaints highlighted the unclean state of the bathroom, mirrors, windows and the spa area. A few reviews also mentioned that the cleanliness was not maintained beyond the initial clean with dust, body hairs and other signs of inadequate cleaning appearing. Stained carpets in hallways and insufficient cleaning in common areas like the reception and staircases further detracted from the overall experience for some guests.
While the hotel generally offers a clean and comfortable stay for many, inconsistencies in maintaining high cleanliness standards remain a concern for others.
Staff
The positive aspects of the staff’s hospitality include attentive and polite interactions, professional handling of requests and a consistent demonstration of patience and kindness. Guests noted that the team is always ready to assist with any issues, making special mention of the delightful bartender and pleasant waitstaff who contribute significantly to the overall pleasant experience.
Additionally, personal attention and prompt check-in processes have been highlighted as exemplary, showcasing a testament to great teamwork. Several guests appreciated the service that went above and beyond their expectations, fostering an environment of respect and professional competence.
However, there were isolated instances of unsatisfactory service, such as an older male receptionist who appeared unfriendly, slow service at the bar and a few individual complaints about attitudes and assistance levels. Despite these few lapses, the majority consensus remains overwhelmingly positive regarding the staff at Crowne Plaza Haifa, contributing greatly to the enjoyable experiences of those who stay there.
Wi-Fi
Spa
Several patrons praised the quality of the spa facilities, highlighting the amazing spa treatments and excellent service, including particularly commendable massage therapy. However, the spa's small size was a common point of feedback with space for only about 4-5 people at a time, which might limit the experience for some guests. Moreover, some visitors felt that the spa needed improvements and mentioned that the spa staff appeared lazy and uninterested.
Operational hours seemed to be another area in need of attention, as the spa reportedly closes early, leading to some inconvenience. Cleanliness also came up as a concern with a few guests noting that the spa was not clean and found it unpleasant at times.
Despite these shortcomings, the overall sentiment pointed to a good experience with decent facilities, though enhancements to space, hygiene and staff responsiveness would elevate it further. For a holistic relaxation experience, additional spa attractions could be beneficial.
Gym
Pool
A significant number of reviews indicated that the pool's temperature was not consistently comfortable; it was often found to be too cold despite being labeled as heated. Some even described the pool water as freezing, making it less enjoyable for swimming. The presence of a noticeable chlorine smell in the pool area was also a common remark, which might be off-putting for some guests.
Cleanliness and maintenance of the pool left something to be desired with comments about the pool being dirty at times and fixtures near the pool ladder needing repair. Despite these drawbacks, some guests mentioned improvements and overall found the pool area to be good and warm enough on occasions. The presence of a lifeguard was noted, but their interaction with children was not always positive.
In summary, while the indoor pool at Crowne Plaza Haifa offers a place to swim and relax with the added feature of a jacuzzi, the small size, inconsistent heating and occasional maintenance issues have left some guests feeling underwhelmed. The absence of an outdoor pool was also a noted downside for those looking for a more expansive swimming experience.
Parking
Family
Business
Indoor Pool
Yes, Crowne Plaza Haifa by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Crowne Plaza Haifa by IHG.
No, Crowne Plaza Haifa by IHG doesn't allow dogs.
Yes, parking facilities are available at Crowne Plaza Haifa by IHG.
Yes, Crowne Plaza Haifa by IHG has a gym.
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