Silver Mist Resort, Haenertsburg
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Summary of reviewsSilver Mist Resort in Haenertsburg is celebrated for its stunning, picturesque setting that provides a tranquil retreat from city life. Nestled amidst scenic views and surrounded by natural beauty, the resort offers a serene ambiance perfect for relaxation. Guests frequently commend the well-maintained grounds, proximity to town and the peaceful environment which invites relaxing activities such as morning garden walks and cozy evenings by the indoor fireplace.
The accommodations at Silver Mist Resort are praised for their spacious and modern chalets, furnished with all essential amenities. Many guests highlight the comfort and cleanliness of the units, the availability of efficient self-catering amenities and the warmth of the cozy fireplaces, especially on cold nights. While some rooms boast breathtaking views and thoughtful details such as smart TVs with Netflix, there are occasional mentions of dusty rooms and a need for mattress upgrades, suggesting improvement areas in housekeeping and maintenance.
Cleanliness generally receives positive remarks with well-kept chalets featuring clean bedding and neat surroundings. Nonetheless, some guests noted inconsistencies in cleanliness levels, including dirty sheets, mold in showers and unwashed crockery and cutlery, indicating areas for potential enhancement in upkeep and attention to detail.
The staff at Silver Mist Resort earn high praise for their friendliness and accommodating nature, ensuring guests feel welcomed and well cared for. Personal mentions of staff members like Naeem highlight the team’s effort to provide exceptional service. Despite a few mentions of inconsistency in responsiveness, the overall sentiment reflects a positive experience with the hospitable and professional staff.
However, the WiFi service at the resort is notably lacking with frequent reports of slow, intermittent connectivity and sometimes being completely unavailable. This issue detracts from the otherwise high-quality experience and suggests a need for improvement in the internet service provided.
Regarding the beds, guest feedback is mixed. While many find the beds comfortable and appreciate the high quality of blankets, there are consistent calls for mattress replacements due to experiences with worn, noisy or rickety beds, indicating an area needing urgent attention.
Overall, Silver Mist Resort in Haenertsburg offers a comfortable and serene getaway with stunning vistas, well-furnished accommodations and a friendly staff, creating memorable stays despite some areas needing improvement, particularly in housekeeping, WiFi service and bed quality.
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The accommodations at Silver Mist Resort are praised for their spacious and modern chalets, furnished with all essential amenities. Many guests highlight the comfort and cleanliness of the units, the availability of efficient self-catering amenities and the warmth of the cozy fireplaces, especially on cold nights. While some rooms boast breathtaking views and thoughtful details such as smart TVs with Netflix, there are occasional mentions of dusty rooms and a need for mattress upgrades, suggesting improvement areas in housekeeping and maintenance.
Cleanliness generally receives positive remarks with well-kept chalets featuring clean bedding and neat surroundings. Nonetheless, some guests noted inconsistencies in cleanliness levels, including dirty sheets, mold in showers and unwashed crockery and cutlery, indicating areas for potential enhancement in upkeep and attention to detail.
The staff at Silver Mist Resort earn high praise for their friendliness and accommodating nature, ensuring guests feel welcomed and well cared for. Personal mentions of staff members like Naeem highlight the team’s effort to provide exceptional service. Despite a few mentions of inconsistency in responsiveness, the overall sentiment reflects a positive experience with the hospitable and professional staff.
However, the WiFi service at the resort is notably lacking with frequent reports of slow, intermittent connectivity and sometimes being completely unavailable. This issue detracts from the otherwise high-quality experience and suggests a need for improvement in the internet service provided.
Regarding the beds, guest feedback is mixed. While many find the beds comfortable and appreciate the high quality of blankets, there are consistent calls for mattress replacements due to experiences with worn, noisy or rickety beds, indicating an area needing urgent attention.
Overall, Silver Mist Resort in Haenertsburg offers a comfortable and serene getaway with stunning vistas, well-furnished accommodations and a friendly staff, creating memorable stays despite some areas needing improvement, particularly in housekeeping, WiFi service and bed quality.
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Guest Reviews
Silver Mist Resort in Haenertsburg is nestled in a stunning and picturesque setting that captivates visitors with its breathtaking views and serene ambiance. The natural beauty surrounding the property serves as a soothing retreat, providing an exceptional escape from the hustle and bustle of the city. Guests consistently highlight the spectacular scenery, describing the locale as beautiful, tranquil and calming.
The resort's location is highly appreciated for its value, scenic views and well-maintained grounds that enhance the overall experience. Many guests enjoy the peaceful environment, taking delight in morning garden walks, encounters with horses and cozy nights by the indoor fireplace. The proximity to town is convenient, yet it retains a secluded and serene atmosphere.
Silver Mist provides comfortable accommodations with some rooms offering food for the soul views. The setting is described as fantastically breathtaking, offering great value and providing guests with a peaceful escape amidst fresh mountain air. The combination of friendly staff and well-maintained facilities further accentuates the resort’s appeal.
Overall, Silver Mist Resort stands out as a gem for those seeking a perfect retreat in a beautiful and peaceful location with stunning vistas that are sure to leave a lasting impression.
Silver Mist Resort in Haenertsburg has been largely praised for its spacious, modern chalets that are well-decorated and furnished with all the necessary amenities. Many guests found the units very clean and comfortable, contributing to a relaxed and tranquil ambiance. The serene atmosphere of the resort, complemented by beautiful views of the surrounding landscape and a peaceful, calm environment, stood out as a highlight.
Guests enjoyed the well-kept facilities, including efficient self-catering amenities and a cozy fireplace that added warmth during cold nights. Positive mentions were given to the accommodations' neatness and the availability of complimentary firewood. Spacious rooms, decks with BBQ facilities overlooking the lake and forest and the presence of smart TVs with Netflix offered additional comfort and entertainment.
However, some reviews pointed out issues with cleanliness and maintenance, noting dusty rooms and mattresses in need of replacement. There were a few mentions of dirty windows, fingerprints on TVs and an overall tired appearance in some units that required a more thorough cleaning and better upkeep.
Overall, Silver Mist Resort offers a comfortable and serene getaway with ample modern amenities and breathtaking views, though there are areas where housekeeping and maintenance could see improvement.
Silver Mist Resort in Haenertsburg receives mixed feedback regarding the comfort of its beds. Many guests mention that the beds are very comfortable and appreciate the excellent bathroom facilities. Several reviewers highlight the incredible quality of the blankets with some describing them as the best they've ever experienced. However, there are consistent remarks about the need for mattress upgrades. Some guests specifically point out that the beds in certain rooms are worn down, noisy or rickety, suggesting they are in need of urgent replacement. While the comfort level may vary, the overall sentiment indicates an appreciation for the general comfort, despite the areas that need improvement.
Silver Mist Resort in Haenertsburg offers an aesthetically pleasing and tranquil setting that many guests have admired. The facility is often noted for its well-kept chalets and commendable cleanliness in specific areas with clean bedding and neat surroundings. Some guests appreciated the daily efforts of the cleaning staff and enjoyed the pretty garden views from their rooms. However, the resort seems to struggle with consistency in maintaining high standards of cleanliness. Some visitors reported issues such as dirty sheets, unwashed crockery and cutlery, mold in showers and fingerprints on surfaces. Additionally, the management's response to previous complaints appears inadequate and the cleanliness of units on arrival was disappointing for some guests. While the overall experience at the resort is positive for many due to its natural beauty and atmosphere, attention to detail in maintenance and thoroughness in cleaning could enhance the guest experience significantly.
Silver Mist Resort in Haenertsburg boasts an exceptional team that emphasizes privacy, ensuring guests enjoy uninterrupted tranquility during their stay. The staff's friendliness is a common highlight with many noting how approachable and accommodating they were throughout their visit. They go out of their way to assist guests, be it through a warm welcome on arrival or through their attentive service. Names like Naeem and Precious stand out with Naeem being particularly noted for his efforts to fulfill requests and ensure guest satisfaction. Guests have commented on the professionalism and helpfulness of the staff, making the stay comfortable and secure. There are isolated mentions of less responsiveness at times, but overall, the hospitality at Silver Mist Resort is highly praised for its exceptional and caring service, making guests feel welcomed and well taken care of.
The reviews of Silver Mist Resort in Haenertsburg highlight significant issues with the WiFi service. Several guests reported that the internet was slow, often poor and at times completely unavailable. Problems ranged from difficulty with connecting to streaming services on the TV due to a lack of internet connection, to the WiFi being down most of the time. Additionally, some guests noted that they were not provided with a wifi password upon arrival, even after requesting one. Intermittent service and weak signals were common complaints. These experiences suggest that the WiFi at Silver Mist Resort may not meet the needs of guests who require reliable internet access.
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Location
The resort's location is highly appreciated for its value, scenic views and well-maintained grounds that enhance the overall experience. Many guests enjoy the peaceful environment, taking delight in morning garden walks, encounters with horses and cozy nights by the indoor fireplace. The proximity to town is convenient, yet it retains a secluded and serene atmosphere.
Silver Mist provides comfortable accommodations with some rooms offering food for the soul views. The setting is described as fantastically breathtaking, offering great value and providing guests with a peaceful escape amidst fresh mountain air. The combination of friendly staff and well-maintained facilities further accentuates the resort’s appeal.
Overall, Silver Mist Resort stands out as a gem for those seeking a perfect retreat in a beautiful and peaceful location with stunning vistas that are sure to leave a lasting impression.
Rooms
Guests enjoyed the well-kept facilities, including efficient self-catering amenities and a cozy fireplace that added warmth during cold nights. Positive mentions were given to the accommodations' neatness and the availability of complimentary firewood. Spacious rooms, decks with BBQ facilities overlooking the lake and forest and the presence of smart TVs with Netflix offered additional comfort and entertainment.
However, some reviews pointed out issues with cleanliness and maintenance, noting dusty rooms and mattresses in need of replacement. There were a few mentions of dirty windows, fingerprints on TVs and an overall tired appearance in some units that required a more thorough cleaning and better upkeep.
Overall, Silver Mist Resort offers a comfortable and serene getaway with ample modern amenities and breathtaking views, though there are areas where housekeeping and maintenance could see improvement.
Beds
Cleanliness
Staff
Wi-Fi
No, Silver Mist Resort, Haenertsburg doesn't have any pool.
No, a spa isn't available at Silver Mist Resort, Haenertsburg.
No, Silver Mist Resort, Haenertsburg doesn't allow dogs.
Yes, parking facilities are available at Silver Mist Resort, Haenertsburg.
No, Silver Mist Resort, Haenertsburg doesn't have a gym.
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