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Summary of reviewsHotel New Omi is highly praised for its exceptional location and proximity to Omihachiman Station, providing guests with convenient access to transportation and local attractions. The hotel's 9th-floor restaurant offers stunning views, enriching the overall guest experience. Visitors consistently commend the spacious and beautifully updated interiors, which contribute to an inviting and comfortable atmosphere. Nearby conveniences, such as a convenience store and dining options, further enhance the ease and comfort of the stay. Guests are warmly greeted by kind staff, who provide a satisfying breakfast, making Hotel New Omi a preferred choice for travelers visiting Ōmi city.
The breakfast at Hotel New Omi receives high marks for its delicious offerings and variety, with a focus on Japanese cuisine and local specialties. While some see room for improvement in terms of fresher options and beverage selection, most guests enjoy the buffet, particularly when dining with scenic views.
The hotel rooms stand out for their cleanliness and spaciousness, featuring comfortable beds and modern amenities in an environment designed with practicality and aesthetics in mind. Renovated interiors add sophistication, contributing to a lovely and relaxing experience. Families particularly appreciate the large rooms, though the occasional addition of sofa beds can alter the space. Overall, guests feel they are in a tranquil setting conducive to unwinding.
Hotel New Omi maintains a high standard of cleanliness, which extends beyond the guest rooms to the entire facility, instilling a sense of calm and luxury. Both the thorough housekeeping and polite service contribute to a pleasant experience, with smooth check-ins and attentive staff interactions.
The staff at Hotel New Omi is frequently celebrated for their outstanding service, marked by responsiveness and attentiveness that makes guests feel valued. The front desk staff are noted for their accommodating nature and courteous demeanor, highlighted by their effective handling of requests and interactions with children. The rare mention of unreliability does not detract from the overwhelmingly positive feedback concerning the staff’s professionalism and genuine warmth.
In terms of parking, Hotel New Omi provides ease of access with a connected parking lot that is often free of charge, though some guests note a small overnight fee. Service vouchers enhance the overall parking experience, despite occasional comments about the narrowness and flow to the lobby. The multi-story lot ensures sufficient space for guests, making it a valuable addition to the hotel's amenities.
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