Best Western Plus Hotel Stadtquartier Haan
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Summary of reviewsThe Best Western Plus Hotel Stadtquartier Haan is highly regarded for its prime central location in Haan, providing guests with easy access to shops, restaurants, cafes and bars. Despite its central position, the hotel maintains a quiet ambiance, especially for rooms facing a nearby park. The proximity to major cities like Cologne, Düsseldorf and Oberhausen adds further appeal for those wishing to explore the broader region. Free parking options, including an underground garage, enhance convenience for travelers with cars.
The hotel’s breakfast receives consistent praise for its quality, variety and pleasant atmosphere. Guests appreciate the extensive buffet, featuring fresh produce and a range of options catering to different preferences. Although some find it a bit pricey, the overall consensus is positive with commendable service contributing to a relaxing start to the day.
While the hotel does not serve dinner, the surrounding area offers various dining options, including notable Italian and German restaurants. Despite occasional difficulties finding a venue on Sunday evenings, the overall dining experience in the neighborhood is positive.
The rooms, praised for their cleanliness, modern design and comfort, cater to both short and family stays. Although some guests find the rooms a bit small and occasionally critique temperature control and certain amenities, they generally note good value for money. The cleanliness and modern furnishings of both rooms and common areas are consistently highlighted, despite occasional minor issues.
One of the standout features of the hotel is its staff, who are frequently commended for their friendliness, efficiency and helpfulness. This positive interaction substantially enhances the guest experience, making the hotel feel welcoming.
Regarding internet access, the free Wi-Fi service is generally appreciated, though it can be inconsistent depending on room location. Gym facilities, though limited, are available without extra charges and the wellness area, featuring a well-maintained pool and sauna, is frequently praised.
Parking receives mixed reviews due to the cost and the challenging layout of the underground garage, yet the availability of street parking offers a convenient alternative.
The hotel is particularly suitable for families, offering spacious rooms and child-friendly amenities such as a swimming pool. Lastly, the beds are generally noted for their excellent comfort, despite differing opinions on the pillows.
In summary, the Best Western Plus Hotel Stadtquartier Haan delivers a comfortable and convenient stay, marked by excellent staff, modern amenities and a central but serene location, making it a highly recommended choice for both leisure and business travelers.
Categories
The hotel’s breakfast receives consistent praise for its quality, variety and pleasant atmosphere. Guests appreciate the extensive buffet, featuring fresh produce and a range of options catering to different preferences. Although some find it a bit pricey, the overall consensus is positive with commendable service contributing to a relaxing start to the day.
While the hotel does not serve dinner, the surrounding area offers various dining options, including notable Italian and German restaurants. Despite occasional difficulties finding a venue on Sunday evenings, the overall dining experience in the neighborhood is positive.
The rooms, praised for their cleanliness, modern design and comfort, cater to both short and family stays. Although some guests find the rooms a bit small and occasionally critique temperature control and certain amenities, they generally note good value for money. The cleanliness and modern furnishings of both rooms and common areas are consistently highlighted, despite occasional minor issues.
One of the standout features of the hotel is its staff, who are frequently commended for their friendliness, efficiency and helpfulness. This positive interaction substantially enhances the guest experience, making the hotel feel welcoming.
Regarding internet access, the free Wi-Fi service is generally appreciated, though it can be inconsistent depending on room location. Gym facilities, though limited, are available without extra charges and the wellness area, featuring a well-maintained pool and sauna, is frequently praised.
Parking receives mixed reviews due to the cost and the challenging layout of the underground garage, yet the availability of street parking offers a convenient alternative.
The hotel is particularly suitable for families, offering spacious rooms and child-friendly amenities such as a swimming pool. Lastly, the beds are generally noted for their excellent comfort, despite differing opinions on the pillows.
In summary, the Best Western Plus Hotel Stadtquartier Haan delivers a comfortable and convenient stay, marked by excellent staff, modern amenities and a central but serene location, making it a highly recommended choice for both leisure and business travelers.
Business Hotel
As part of the Best Western Plus brand, this hotel offers a comfortable and reliable stay for business travelers. The hotel likely includes standard business amenities. Business services are likely available.
Accessible Hotel
Appears in a list of accessible hotels near Mettmann, indicating it has features designed to accommodate guests with accessibility needs.
4-Star Hotel
This hotel provides well-rounded amenities, including a fitness center. It's a practical choice for travelers seeking a comfortable and convenient stay.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Parking
Hotel with Gym
Hotel with Indoor Pool
Guest Reviews
The Best Western Plus Hotel Stadtquartier Haan boasts a prime location in the heart of Haan, offering guests the convenience of being centrally situated with a wealth of amenities and attractions within walking distance. Guests have praised the hotel's central position, making it easy to access shops, restaurants, cafes and bars. Notably, the hotel is situated close to a park, providing a tranquil setting despite being in the midst of the city center.
The proximity to major cities such as Cologne, Düsseldorf and Oberhausen, all reachable within half an hour, adds to its appeal, especially for travelers looking to explore the wider region. The hotel's quiet ambiance, despite its central location, ensures a restful stay with many reviews highlighting the serenity of rooms facing the park. The ease of access to highways and free parking options, including an underground garage, further enhance its convenience for guests traveling by car.
Guests have also appreciated the comfortable, modern rooms equipped with necessary amenities, alongside the friendly and efficient staff who are quick to resolve any issues, such as WLAN problems. The hotel’s pet-friendly policy has also been well received, making it an ideal choice for those traveling with dogs.
Overall, the Best Western Plus Hotel Stadtquartier Haan offers a perfect blend of centrality, tranquility and accessibility, making it an excellent choice for both leisure and business travelers.
At the Best Western Plus Hotel Stadtquartier Haan, guests consistently highlight the quality and variety of the breakfast. Many reviews praise it as very good, delicious and even exceptional with a wide selection and high quality that includes an extensive buffet offering numerous choices. The ambiance and the service during breakfast are described as nice and pleasant, contributing to a relaxing start to the day.
An ample assortment of dishes is noted and the breakfast is described as rich and balanced with options catering to different preferences, including fresh fruits and vegetables. The breakfast personnel receive commendations for their politeness and helpfulness, enhancing the overall dining experience.
However, some guests feel the breakfast is overpriced, citing it as too expensive for what is offered. While many find it sufficient and satisfying, a few reviews suggest that it could offer more variety or be more abundant for the price. Despite these cost concerns, the positive remarks on the breakfast's quality, taste and variety seem to dominate the overall guest experience. Guests particularly appreciate the breakfast for its richness and the pleasant atmosphere it helps create at the hotel dining area.
Guests visiting the Best Western Plus Hotel Stadtquartier Haan have found that the hotel's surrounding area offers a variety of dining options, since the hotel's restaurant does not serve dinner. While it might be challenging to find a nice restaurant within walking distance on Sunday evenings, the neighborhood boasts several appealing choices, including both Italian and German cuisine. One stand-out recommendation is the delicious Italian restaurant, Da Marco. Additionally, guests can enjoy the nearby beer hall, Becherhus Haan, known for its great food and friendly atmosphere, which is particularly welcoming for families with children. Although dining out is necessary, the experience is generally positive with many delicious restaurants to choose from, making family dinners and outings enjoyable and satisfying.
The rooms at Best Western Plus Hotel Stadtquartier Haan are frequently praised for being clean, modern and well-equipped. Guests appreciate the stylish and comfortable furnishings, including cozy beds and spacious family rooms. Many highlight the modern design and pretty decor, often noting the rooms' cleanliness and quiet ambiance. The amenities are generally well-received with some rooms offering extra features like balconies and minibars.
However, the size of the rooms often comes up as a point of critique with multiple visitors mentioning that the rooms are small and sometimes cramped, especially for two people. Despite this, the rooms are described as functional and suitable for short stays, providing everything needed for a restful night. Issues like defective desk lamps, poor shower heads and occasional noise are also noted, though these seem to be less common.
Some rooms have issues with temperature control, either being too hot or lacking air conditioning, which can be uncomfortable in warmer weather. Overall, the rooms are considered a good value for money with guests appreciating their modern touches and cleanliness despite the occasional drawback in size and comfort.
The beds at Best Western Plus Hotel Stadtquartier Haan have generally received positive feedback for their comfort and quality. Many guests have described the beds as very comfortable, delightful and high-quality with particular praise for their firmness and supportive box springs. Descriptions such as super comfortable, dreamily comfortable and top-notch signify the satisfaction of a majority of visitors. The overall ambiance and bedding, including duvets and mattresses, have also been highlighted positively.
However, the opinions on the pillows are mixed with several reviews noting discomfort, citing issues like flatness or being too soft. Some guests found the mattresses either too firm or too soft for their preferences. Additionally, comments about sofa beds suggest they might not offer the same level of comfort as the regular beds.
Despite these few critiques, the predominant view is that the hotel provides a very comfortable sleeping experience with modern and new comfortable mattresses contributing to good relaxation.
Visitors to Best Western Plus Hotel Stadtquartier Haan consistently praise the hotel's high standards of cleanliness and modern facilities. Guests regularly highlight that both rooms and common areas are exceptionally clean, tidy and well-maintained. The rooms are described as clean, functional and adequately equipped, creating a pleasant and comfortable stay.
The atmosphere of the hotel is enhanced by its modern furnishings, which are often noted as stylish and cozy. Several reviews mention the hotel’s central location and the friendly, responsive staff, who quickly address any issues, such as the rare problem with the WLAN.
Despite the general positivity, a few guests pointed out minor cleanliness issues, including some dust or hair in the pool and a slight smell in one of the rooms. However, these concerns are isolated with the overall consensus being that the hotel upholds a very high standard of cleanliness.
The bathrooms, while clean, might benefit from a renovation to match the overall modern aesthetic of the hotel. Nevertheless, the hotel ensures a clean, comfortable stay with many guests noting everything is kept spic and span.
At the Best Western Plus Hotel Stadtquartier Haan, guests consistently praise the exceptionally friendly and helpful staff. The reception team stands out for their warm welcomes and courteous demeanor, making guests feel at home from the very beginning of their stay. Both the housekeeping and front desk teams were noted for their promptness and efficiency in addressing requests, enhancing the overall experience of guests with their attentive and accommodating service.
Although there were minor mentions of staff shortage and occasional lapses in reception training, the overwhelming feedback highlights the competence, friendliness and helpful nature of the staff. Individuals like Mrs. Nadine Schuhmacher were singled out for their exceptional service. Cleanliness was another aspect that received positive remarks with the hotel maintaining high standards throughout, contributing positively to the guest experience.
In summary, the friendliness, competence and accommodating nature of the staff at Best Western Plus Hotel Stadtquartier Haan are repeatedly acknowledged by guests, making it a welcoming and pleasant place to stay.
Guests at the Best Western Plus Hotel Stadtquartier Haan have shared varied but generally positive experiences regarding the hotel's Wi-Fi service. On the upside, patrons appreciated the availability of free Wi-Fi with some mentioning a very fast connection speed of 400,000 mb. Praises were also given for the hotel's responsive staff who promptly resolved issues with WLAN by providing a new room if necessary. However, not all experiences were seamless, as some guests reported poor or non-existent Wi-Fi reception in their rooms, leading to occasional internet disturbances. The hotel has adapted to new health guidelines by removing information folders, so guests need to request the WLAN password from the reception. Overall, while the free Wi-Fi service is functional and sometimes excellent, it can be inconsistent depending on the room location.
The gym at the Best Western Plus Hotel Stadtquartier Haan is available at no extra cost to guests and is located across the street in an annex building. While the equipment may be limited in scope, the fitness room offers a free and accessible option for those looking to maintain their exercise routines. The hotel's wellness area, located in the basement, features beautiful decor and is often highlighted for its pleasant ambiance. Guests frequently commend the wellness facilities, including the pool, for enhancing their overall experience.
The Best Western Plus Hotel Stadtquartier Haan has received notable praise for its pool and wellness facilities. Guests consistently highlight the pool as a standout feature, often describing it as great, beautiful and even fantastic. The indoor pool, open from early morning until late at night, offers a pleasant swim with clean, warm water, although a few found it a bit chilly. The spa area is well-maintained, tidy and adds to the overall attractiveness of the hotel. Families particularly appreciate the pool's extended hours, allowing kids to swim until 22:30.
For those looking for relaxation, the pool and sauna are usually mentioned together with several reviews emphasizing the excellent condition and warmth of both. The infinity-style pool in the basement is another notable feature, along with the option to heat the sauna upon request. Despite minor issues with chlorine smell and cleanliness, the wellness area is generally well-received. Overall, the combination of a cozy spa area, clean modern rooms and the included wellness facilities make the pool area a major asset to the hotel.
While the Best Western Plus Hotel Stadtquartier Haan offers various parking options, the experience appears mixed among guests. The hotel provides an underground parking garage, which although spacious and available, comes with a fee of 13€ per night. Many find the garage difficult to navigate due to its narrow access and tight spaces, which may not be suitable for larger vehicles. Public parking near the hotel is limited and often full with options outside typically being paid except on Sundays when it's free.
On the positive side, convenient street parking is available and can be managed easily through the Easypark app. Guests appreciate the ample parking directly in front of the hotel, often preferring it over the underground garage for its accessibility and convenience. Notably, there's a proximity advantage as it is close to amenities like the pool and sauna.
In summary, despite the high cost and some navigating challenges, the hotel does well by offering good parking facilities, including a private underground garage and various spaces in front of the hotel, making it a decent choice for travelers with cars.
The Best Western Plus Hotel Stadtquartier Haan is tailored to family needs, offering spacious family rooms with cozy sofa beds and ample space, making it comfortable for a stay with children. Guests appreciated the pleasant atmosphere, especially suited for families and the rich breakfast that added to the overall value. Kids can enjoy the hotel’s swimming pool, enhancing the family-friendly experience. The hotel’s warm, attentive staff contributes to a welcoming environment. Although the cost may be higher for families, the quality and convenience of the spacious rooms and kid-friendly amenities make it a noteworthy option for a weekend getaway.
Best Western Plus Hotel Stadtquartier Haan offers a stay that aligns with its four-star rating, featuring high-quality facilities and budget-friendly options. Many guests find the hotel absolutely recommendable and appropriate for a one-night stay with a room rate that is considered reasonable.
While some reviewers expected a better breakfast experience for a four-star hotel and felt the breakfast was overpriced, the general sentiment is that the hotel meets the standards of its category. It is noted that certain aspects should not fall short given the hotel's rating, but these concerns seem to be isolated instances. Overall, the hotel is praised for being lovely and providing an experience that is generally like a four-star accommodation.
Situated conveniently close to Dusseldorf, the Best Western Plus Hotel Stadtquartier Haan offers an ideal choice for business travelers. Its 24-hour reception and quick arrival process ensure smooth transitions for guests on tight schedules. The hotel is praised for being good for business trips, complete with wellness and conference facilities suitable for both business and family gatherings.
Business travelers frequently highlight the small but functional business area, which is complemented by accessible meeting rooms. While the meeting rooms are sometimes noted for their inconsistency, they have been provided for essential needs, such as Zoom conferences during the pandemic. Regular guests appreciate the hotel’s good accessibility and central location, making it a favored spot for those working in and around Haan.
Situated on the outskirts of Haan's pedestrian zone, the hotel offers a good balance between tranquility and proximity to essential amenities. It may be particularly appealing for short stays or one-night visits, given its business-friendly atmosphere and consistent service.
The Best Western Plus Hotel Stadtquartier Haan received praise for its functional rooms, good cleanliness and commendable service. Guests appreciated the inclusion of a spa area, which came as part of the stay. However, the hotel's accessibility features for people with disabilities appeared to be lacking. Many reviews indicated that the facility is not wheelchair accessible and the bathroom setups, often with bathtubs instead of showers, were not ideal for those with mobility issues. Consequently, it may pose challenges for guests with disabilities due to its limited access and non-inclusive bathroom designs.
The Best Western Plus Hotel Stadtquartier Haan offers a well-maintained indoor pool located in the basement, characterized by its pleasant decor. The pool is heated, ensuring a comfortable experience for guests and accompanied by a sauna, providing additional relaxation opportunities. Both facilities remain accessible until 10:30 pm, allowing for extended use after a day of activities. Overall, the hotel’s wellness area, featuring this inviting pool and sauna, receives positive mentions for its quality and convenience.
Best Western Plus Hotel Stadtquartier Haan stands out as a highly pet-friendly destination, particularly accommodating for dog owners. Guests have appreciated that their dogs were allowed in various areas of the hotel, including during meals. In-room amenities specifically for pets, such as food bowls and treats, enhance the stay for four-legged companions, making it welcoming and comfortable.
The hotel provides thoughtful touches like a small water station for dogs and access to pet-friendly areas, such as a dog park, adding convenience for pet owners. The warm greeting and the availability of welcome cookies for dogs further contribute to a memorable experience. Its central location coupled with dog-friendly services makes it an ideal choice for those traveling with pets.
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Location
The proximity to major cities such as Cologne, Düsseldorf and Oberhausen, all reachable within half an hour, adds to its appeal, especially for travelers looking to explore the wider region. The hotel's quiet ambiance, despite its central location, ensures a restful stay with many reviews highlighting the serenity of rooms facing the park. The ease of access to highways and free parking options, including an underground garage, further enhance its convenience for guests traveling by car.
Guests have also appreciated the comfortable, modern rooms equipped with necessary amenities, alongside the friendly and efficient staff who are quick to resolve any issues, such as WLAN problems. The hotel’s pet-friendly policy has also been well received, making it an ideal choice for those traveling with dogs.
Overall, the Best Western Plus Hotel Stadtquartier Haan offers a perfect blend of centrality, tranquility and accessibility, making it an excellent choice for both leisure and business travelers.
Breakfast
An ample assortment of dishes is noted and the breakfast is described as rich and balanced with options catering to different preferences, including fresh fruits and vegetables. The breakfast personnel receive commendations for their politeness and helpfulness, enhancing the overall dining experience.
However, some guests feel the breakfast is overpriced, citing it as too expensive for what is offered. While many find it sufficient and satisfying, a few reviews suggest that it could offer more variety or be more abundant for the price. Despite these cost concerns, the positive remarks on the breakfast's quality, taste and variety seem to dominate the overall guest experience. Guests particularly appreciate the breakfast for its richness and the pleasant atmosphere it helps create at the hotel dining area.
Dinner
Rooms
However, the size of the rooms often comes up as a point of critique with multiple visitors mentioning that the rooms are small and sometimes cramped, especially for two people. Despite this, the rooms are described as functional and suitable for short stays, providing everything needed for a restful night. Issues like defective desk lamps, poor shower heads and occasional noise are also noted, though these seem to be less common.
Some rooms have issues with temperature control, either being too hot or lacking air conditioning, which can be uncomfortable in warmer weather. Overall, the rooms are considered a good value for money with guests appreciating their modern touches and cleanliness despite the occasional drawback in size and comfort.
Beds
However, the opinions on the pillows are mixed with several reviews noting discomfort, citing issues like flatness or being too soft. Some guests found the mattresses either too firm or too soft for their preferences. Additionally, comments about sofa beds suggest they might not offer the same level of comfort as the regular beds.
Despite these few critiques, the predominant view is that the hotel provides a very comfortable sleeping experience with modern and new comfortable mattresses contributing to good relaxation.
Cleanliness
The atmosphere of the hotel is enhanced by its modern furnishings, which are often noted as stylish and cozy. Several reviews mention the hotel’s central location and the friendly, responsive staff, who quickly address any issues, such as the rare problem with the WLAN.
Despite the general positivity, a few guests pointed out minor cleanliness issues, including some dust or hair in the pool and a slight smell in one of the rooms. However, these concerns are isolated with the overall consensus being that the hotel upholds a very high standard of cleanliness.
The bathrooms, while clean, might benefit from a renovation to match the overall modern aesthetic of the hotel. Nevertheless, the hotel ensures a clean, comfortable stay with many guests noting everything is kept spic and span.
Staff
Although there were minor mentions of staff shortage and occasional lapses in reception training, the overwhelming feedback highlights the competence, friendliness and helpful nature of the staff. Individuals like Mrs. Nadine Schuhmacher were singled out for their exceptional service. Cleanliness was another aspect that received positive remarks with the hotel maintaining high standards throughout, contributing positively to the guest experience.
In summary, the friendliness, competence and accommodating nature of the staff at Best Western Plus Hotel Stadtquartier Haan are repeatedly acknowledged by guests, making it a welcoming and pleasant place to stay.
Wi-Fi
Gym
Pool
For those looking for relaxation, the pool and sauna are usually mentioned together with several reviews emphasizing the excellent condition and warmth of both. The infinity-style pool in the basement is another notable feature, along with the option to heat the sauna upon request. Despite minor issues with chlorine smell and cleanliness, the wellness area is generally well-received. Overall, the combination of a cozy spa area, clean modern rooms and the included wellness facilities make the pool area a major asset to the hotel.
Parking
On the positive side, convenient street parking is available and can be managed easily through the Easypark app. Guests appreciate the ample parking directly in front of the hotel, often preferring it over the underground garage for its accessibility and convenience. Notably, there's a proximity advantage as it is close to amenities like the pool and sauna.
In summary, despite the high cost and some navigating challenges, the hotel does well by offering good parking facilities, including a private underground garage and various spaces in front of the hotel, making it a decent choice for travelers with cars.
Family
4 Star
While some reviewers expected a better breakfast experience for a four-star hotel and felt the breakfast was overpriced, the general sentiment is that the hotel meets the standards of its category. It is noted that certain aspects should not fall short given the hotel's rating, but these concerns seem to be isolated instances. Overall, the hotel is praised for being lovely and providing an experience that is generally like a four-star accommodation.
Business
Business travelers frequently highlight the small but functional business area, which is complemented by accessible meeting rooms. While the meeting rooms are sometimes noted for their inconsistency, they have been provided for essential needs, such as Zoom conferences during the pandemic. Regular guests appreciate the hotel’s good accessibility and central location, making it a favored spot for those working in and around Haan.
Situated on the outskirts of Haan's pedestrian zone, the hotel offers a good balance between tranquility and proximity to essential amenities. It may be particularly appealing for short stays or one-night visits, given its business-friendly atmosphere and consistent service.
Accessible
Indoor Pool
Dog Friendly
The hotel provides thoughtful touches like a small water station for dogs and access to pet-friendly areas, such as a dog park, adding convenience for pet owners. The warm greeting and the availability of welcome cookies for dogs further contribute to a memorable experience. Its central location coupled with dog-friendly services makes it an ideal choice for those traveling with pets.
Yes, Best Western Plus Hotel Stadtquartier Haan has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Best Western Plus Hotel Stadtquartier Haan.
Yes, Best Western Plus Hotel Stadtquartier Haan welcomes dogs.
Yes, parking facilities are available at Best Western Plus Hotel Stadtquartier Haan.
Yes, Best Western Plus Hotel Stadtquartier Haan has a gym.
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