5-Star HotelThis hotel stands out with its unique Asian-inspired design, spacious rooms, and excellent amenities including a spa and multiple dining options. Its location in Brussels offers a blend of tranquility and accessibility.
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Summary of reviews related to the '5 Star' categoryTangla Hotel Brussels has garnered varied reviews regarding its five-star status, facilities and services. While some guests praise the hotel's affordability and the exceptional value offered by its five-star classification, several others dispute its high rating, noting that it often falls short of five-star expectations.
The property has been described as a good investment for those seeking a peaceful environment to recharge and work on personal and professional projects. Some guests have had positive experiences, mentioning upgrades to beautiful suites and noting everything was perfect during their stay.
However, numerous guests have raised concerns about various aspects of the hotel that do not meet five-star standards. They cite issues such as burnt-out shower lights, occasional abrupt stops in the shower's function and overall room sizes that fall short of five-star expectations. The quality of the breakfast and restaurant offerings also received criticism for not living up to its five-star rating.
Service quality is another area of contention with some reviews calling it disappointing and unworthy of a five-star hotel. Specific issues include impersonal service, the cold and dirty condition of the swimming pool and complaints about the quality of customer service. Despite these significant downsides, some guests still found the hotel to be at a five-star level, albeit barely.
Overall, Tangla Hotel Brussels seems to offer a mix of experiences with a range of reviews from highly satisfied to distinctly disappointed, suggesting that the hotel may not consistently meet the expectations one would have of a five-star property.
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