The Ornate

Guwahati 26.17855300, 91.75685500 , Dr.b.baruah Road, Ulubari Opp. Nehru Stadium (Show on Map)


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Summary of reviewsThe Ornate, located centrally in Guwahati, consistently receives high praise for its prime location in Paltan Bazar. Guests appreciate the ease of access to key areas, business spots, restaurants and shopping venues, making it an ideal choice for both business travelers and tourists. Cleanliness at the hotel is commendable with many guests highlighting well-kept and functional rooms, contributing to an overall pleasant stay.

The breakfast offerings at The Ornate receive varied opinions. Many guests laud the spread for its variety and delicious options, particularly enjoying the buffet. However, there are calls for improvement regarding the variety and quality with some guests finding the menu limited and certain items not refilled promptly. The dining experience during dinner is more uniformly praised with a wide array of Continental, Chinese and Indian dishes that satisfy diverse palates. Guests appreciate the flavor and reasonable pricing of the meals, despite occasional concerns about ingredient quality.

Rooms at The Ornate are generally well-received for their cleanliness, comfort and modern design. Many guests praise the spaciousness and well-maintained nature of the rooms, particularly enjoying the deluxe rooms. Nonetheless, some guests feel the rooms are smaller than expected and mention sporadic issues like non-functional TVs and seepage. Despite these concerns, the overall ambiance and courteous staff contribute to a favorable stay.

Cleanliness is a strong point at The Ornate with many guests finding the property well-maintained and spotless. The clean and modern rooms, along with well-kept bathrooms, enhance the comfort of the stay. While there are occasional mentions of issues like mosquitoes, cigarette smoke and noise, the overall sentiment toward cleanliness remains positive.

The staff at The Ornate receive mixed reviews. Many guests praise the polite, courteous and accommodating nature of the staff, which significantly enhances their stay. However, there are notable grievances regarding certain staff members at the front desk and management, pointing out uncooperative behavior and issues with problem resolution. Despite these complaints, positive interactions with helpful staff are frequently highlighted.

The beds receive a mix of feedback with several guests finding them comfortable and noting the clean rooms. Conversely, some guests mentioned discomfort due to dirty bedsheets or small bed sizes. Overall, The Ornate offers a comfortable sleeping arrangement for many visitors.

In conclusion, The Ornate stands out for its central location, cleanliness, dining options and generally positive room and staff experiences, though there is room for enhancing breakfast variety and addressing occasional service inconsistencies.
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Categories
Hotel for Honeymoon
Offers comfortable accommodations and essential amenities, making it a suitable choice for a relaxed honeymoon. Its central location provides easy access to nearby attractions.

Family Friendly Hotel
Located in Ulubari, this hotel provides a central and accessible stay for families.

Business Hotel
This hotel may provide essential amenities for business travelers.

Hotel with Parking
The Ornate provides a spacious car park free of charge for all guest visitors. The facility ensures a secure and convenient place for guests to park their vehicles during their stay.

Accessible Hotel
The Ornate is a wheelchair accessible hotel. It provides visual aids including tactile signs and has an emergency cord in the bathroom, a lower bathroom sink, and a higher level toilet.

3-Star Hotel
The Ornate is well-regarded, providing a balanced offering of comfort and value. It features a restaurant, 24-hour room service, and a lounge, ensuring a pleasant experience for guests.

Room Types
Deluxe Double Room Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Deluxe King Room Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

Deluxe King Suite This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite has tiled floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 3 beds.

Deluxe Suite This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite features tiled floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

Guest Reviews
Location
Nestled in the heart of Guwahati, The Ornate enjoys a prime location that consistently garners praise from its guests. Described as centrally located, it offers easy access to various parts of the city, making commuting a breeze with options like autos and cabs readily available. The hotel’s strategic placement in Paltan Bazar puts it near key areas such as the train station and local stadium, adding to its convenience.

Guests appreciate the vicinity to business places and the proximity to nice restaurants and shopping spots, enhancing the overall experience of staying there. The location proves particularly advantageous for those on business trips and tourists alike, offering both comfort and accessibility.

In addition to a favorable location, the cleanliness and hygiene standards at The Ornate are commendable. Guests frequently highlight the clean and functional rooms as well as the polite and cooperative nature of the staff, which contribute to a pleasant stay.

However, while the majority of feedback about the location is positive, there are occasional mentions of it not being optimal. Nonetheless, for most visitors, the advantageous central position and the welcoming staff make The Ornate a convenient choice in Guwahati.

Breakfast
Guests at The Ornate have varied opinions regarding the hotel's breakfast offerings, though a recurring theme is noted. Many visitors appreciated the breakfast, specifically mentioning that it was good, nice and even delicious with a wide variety of options available at the buffet. The breakfast buffet spread received positive feedback for its quality and ample choices.

However, there were contrasting opinions highlighting areas for improvement. Some guests felt the breakfast menu was limited and below expectations. Issues such as fewer choices, non-refilled counters and specific calls for non-vegetarian options like eggs were noted. Several guests marked the breakfast as average or not up to the mark, mentioning that it needs considerable improvement. There were also critiques about the quality of food being below average and the buffet not meeting their standards. Overall, while there were praises for the breakfast experience, there is a clear sentiment that enhancements in variety and quality could significantly elevate the guest experience.

Dinner
The Ornate's dining experience offers a wide array of cuisine, spanning from Continental to Chinese and Indian. Guests appreciate the variety, ensuring there's something for everyone. Continental dishes receive praise for their taste and North Indian cuisine stands out with flavors that delight the palate. Diners commend the restaurant for its tasty dishes and reasonable pricing.

While the overall quality of the food garners positive feedback, some concerns about the quality of ingredients, notably food colors, are noted. Special requests, such as confirming allergen details, are handled attentively by the staff, demonstrating their commitment to guest satisfaction. Whether ordering in the evening or enjoying soups and a la carte options for lunch, visitors seem to leave the dining table satisfied with their meals at The Ornate.

Rooms
The rooms at The Ornate have garnered generally positive feedback from guests, highlighting a blend of cleanliness, comfort and modern design. Many reviews appreciated the rooms for being clean, spacious and well-maintained. Guests found the rooms to be very comfortable with some noting sleek and sophisticated decor and a decent size. Deluxe rooms were particularly praised for their ample space and appealing layout.

However, not all feedback was entirely positive; some guests felt the rooms were smaller than expected with mentions of room size being a recurring minor drawback. Issues such as non-functional TVs and occasional seepage were also noted.

Despite these drawbacks, the overall sentiment remains favorable with many guests lauding the hotel’s cozy and well-designed ambiance. The staff's courteous demeanor also contributed to a pleasant stay with satisfactory service across the board.

Beds
The beds at The Ornate receive mixed feedback from guests. While several reviewers praised the beds for being comfortable and highlighted the clean rooms, there were some negative remarks as well. A few guests found the beds to be uncomfortable, mentioned the bedsheets being dirty and noted that some beds felt too small. Despite these issues, the general sentiment leans towards a positive experience with comfortable sleeping arrangements for many visitors.

Cleanliness
The reviews of The Ornate indicate that the overall cleanliness of the hotel is commendable. Many guests have praised the property for being well-maintained and spotless with particular emphasis on the clean and well-kept bathrooms. The rooms generally receive positive comments for their cleanliness, modernity and comfort, although some mention that room cleanliness can be inconsistent. The hotel's facilities are highlighted as being good and several guests find the rooms to be decently spacious and bright, further contributing to a positive experience.

However, there are a few issues raised, such as mosquitoes in the hotel corridor and restaurant, cigarette smoke, noise and occasional unclean rooms. Despite these challenges, the staff behavior has been noted as good and the front desk's helpfulness is an area that could use improvement. Overall, The Ornate is recognized for its clean environment and pleasant ambiance, making it a comfortable stay for most guests.

Staff
The staff at 'The Ornate' have garnered a mixture of feedback from recent guests. Many have praised the team for being polite, courteous and accommodating, noting that the staff’s professionalism and helpful attitude significantly enhanced their stay. Guests also appreciated the friendliness and prompt service provided by the personnel.

However, there were notable grievances regarding the front desk and management with several guests mentioning uncooperative and rude behavior. Some reviews pointed out that certain staff members were not very welcoming and issues such as incorrect billing and poor problem resolution were highlighted. Additionally, the late-night noises and overall staff attitude were points of contention for some visitors.

Despite these concerns, instances of positive interactions with polite and helpful staff were frequently mentioned, suggesting that experiences at 'The Ornate' are varied with room for improvement in certain areas of service and management.


No, The Ornate doesn't have any pool.

No, a spa isn't available at The Ornate.

No, The Ornate doesn't allow dogs.

Yes, parking facilities are available at The Ornate.

No, The Ornate doesn't have a gym.

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