InfoSummary of reviewsBai Hotel Cebu enjoys a favorable location close to key points of interest, including the airport, major shopping malls and business areas. Despite mixed feelings about its location, most guests find it practical and convenient for exploring Cebu and accessing essential amenities nearby.
The breakfast buffet at Bai Hotel Cebu is widely celebrated for its diverse and extensive offerings, catering to various tastes with high-quality, freshly prepared dishes. Many guests describe it as the highlight of their stay, although some minor critiques about temperature management and service times do exist.
Dining experiences at the hotel are impressive with several praised restaurants and bars offering a wide range of delicious options. Notably, the Japanese restaurant and the Marble & Grain steakhouse receive favorable comments and the Twilight Roofdeck bar stands out for its stunning views and live music. Although there are occasional service delays, the overall culinary experience is highly regarded.
Rooms at Bai Hotel Cebu are generally spacious, clean and well-maintained, featuring modern interiors and ample amenities. While a few guests note inconsistencies such as bad odors or cleanliness issues in some rooms, the overall sentiment is positive with many appreciating the comfort and beautiful views from the higher floors.
Cleanliness across the hotel is frequently praised with both rooms and shared spaces like the lobby and pool area being well-maintained. The cleaning staff is noted for their efficiency and friendliness, contributing to an overall tidy and organized environment.
The staff at Bai Hotel Cebu receive consistent accolades for their exceptional service, politeness and attentiveness. Guests frequently mention specific staff members for their helpfulness and professionalism, enhancing the overall guest experience with personal touches and efficient service.
The hotel's free Wi-Fi is generally reliable and fast, though some guests report occasional slow speeds and inconsistencies, especially when streaming videos or using webmail.
The gym facilities are highly rated, featuring modern and well-maintained equipment in a spacious setup. Guests appreciate the clean, air-conditioned environment, which makes for a pleasant workout experience.
The rooftop pools are a major attraction, offering breathtaking views and a relaxing atmosphere. The poolside bars and amenities, like the sauna and pool deck, further enhance the experience, making the pool areas a favorite spot for guests to unwind.
Parking facilities at the hotel are convenient and accessible with a spacious and easily reachable parking area. Valet services are noted for their helpfulness, although some minor issues with security checks and lighting were mentioned.
Lastly, Bai Hotel Cebu is noted for its family-friendly environment, offering spacious and comfortable rooms, helpful amenities like baby cribs and interconnected rooms and a small playground along with a family-friendly pool. These features create a welcoming atmosphere for families staying at the hotel.
Overall, Bai Hotel Cebu stands out for its practical location, exceptional dining experiences, comfortable and clean rooms and above all, its outstanding staff service, making it a top choice for visitors to Cebu. Show more
InfoSummary of reviewsBig Hotel stands out as a prime accommodation choice, thanks to its enviable location, excellent breakfast, spacious rooms, impeccable cleanliness, and exceptional staff. Nestled in a strategic spot, the hotel provides convenient access to the city's bustling attractions, including Park Mall and City Times Square, while being just a short walk from shopping, dining, and entertainment options. The hotel's proximity to the airport further enhances its accessibility, making it an ideal base for both business and leisure travelers.
The breakfast experience at Big Hotel receives praise, with a varied and plentiful buffet that includes delightful options like omelets, eggs, and corned beef. The coffee quality, especially in the lobby restaurant, is a particular highlight. Friendly and attentive staff contribute to the welcoming atmosphere, ensuring guests start their day on a positive note. Despite some mixed feedback, most guests commend the overall breakfast quality and service.
Rooms at Big Hotel are consistently described as spacious and clean, providing guests with a comfortable environment. While some amenities may be lacking, the cleanliness and roominess stand out, offering a pleasant stay. The penthouse loft option provides a unique design choice, although it may not suit everyone. Despite some comments on dated furnishings and noise levels, the air conditioning and fresh linens are appreciated.
Guests frequently note the hotel's exemplary cleanliness, extending from the rooms to the common areas, which contributes to a comfortable and relaxing stay. The soft beds and organized environment enhance the experience, making cleanliness a defining quality of Big Hotel.
The staff at Big Hotel receive high praise for their friendliness and professionalism. Their welcoming demeanor and dedication to ensuring a pleasant stay for guests are consistently highlighted. From accommodating requests to providing excellent dining service, their efforts contribute significantly to the hotel's hospitable reputation.
Overall, Big Hotel delivers a positive experience for guests, combining a prime location, commendable breakfast, spacious rooms, outstanding cleanliness, and a dedicated staff to create a pleasant and convenient stay in Cebu City. Show more
