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Summary of reviewsMirador de La Portilla is celebrated for its immaculate location, nestled in a tranquil natural setting next to the scenic Jaranda Gorge and river. It offers guests stunning views and easy access to natural pools and hiking trails, making it a haven for nature enthusiasts. Visitors find the hotel's blend of peaceful seclusion and proximity to the charming town of Jarandilla de la Vera exceptionally appealing.
Guests frequently praise the roomy and comfortable accommodations, noting the breathtaking vistas from terraces that overlook the surrounding landscapes. Cleanliness stands out as a strong point with exceptionally maintained rooms and bathrooms contributing to a superb stay. Additionally, the friendly and professional staff receive high marks for their dedication and service with names like Paola, Cristina and Sergio often mentioned for their standout hospitality.
The breakfast experience offers a mixed bag, though many enjoy the good quality and tasty variety, including homemade pastries and fresh orange juice against a backdrop of stunning natural vistas. However, there is room for improvement in terms of variety, replenishment and more accommodating service hours. Dinner at the hotel also draws mixed reviews—while the cuisine is praised for its quality, the restaurant's inconsistent operation and high prices have led some guests to explore other dining options nearby.
The pool area is another highlight, frequently praised for its cleanliness, well-maintained grassy perimeter with lounge chairs and overall relaxing ambiance. Guests also appreciate the natural river pool located conveniently across the road. Parking facilities receive commendations for their ample space and pleasant setting, adding to the overall positive guest experience.
Family travelers find the hotel accommodating with spacious rooms and attentive staff who efficiently cater to family needs, providing cribs and ensuring a comfortable stay for all ages. The hotel's inclusivity and adaptability further contribute to its family-friendly reputation.
Lastly, the comfort of the beds is often highlighted with guests describing them as exceptionally comfortable, ensuring a restful night's sleep.
However, despite high marks in many areas, Mirador de La Portilla falls short of its four-star promise in certain respects. Issues such as weak Wi-Fi and outdated amenities like televisions, along with breakfast and dining inconsistencies, have led some guests to question the four-star rating, suggesting a rating closer to three stars.
Overall, Mirador de La Portilla provides a serene and scenic retreat with several standout features, particularly in terms of location, comfort, cleanliness and staff service, though there are areas where improvements could enhance the guest experience.
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