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Relais Ducale

Gubbio , Piazza Grande 5 (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsRelais Ducale, nestled in the heart of Gubbio and positioned directly on Piazza Grande, is lauded for its exceptional location, allowing guests to immerse themselves fully in the town's historical and architectural marvels. The hotel’s centrality and proximity to major attractions make it a perfect base for exploring the medieval charm of Gubbio. Visitors particularly enjoy the panoramic vistas, including breathtaking views of Piazza Grande, which enhance the overall experience of staying in a beautifully maintained historical building.

The breakfast experience at Relais Ducale receives high praise for its excellent, abundant and varied offerings. Guests appreciate the wide range of sweet and savory options, including pastries and local products, often enjoyed in the picturesque Piazza Grande. The friendly staff and the opportunity to dine outdoors add to the delight of the breakfast experience.

The rooms at Relais Ducale, characterized by their comfort, cleanliness and traditional Italian charm, contribute to a restful stay. Many rooms are spacious and elegant, offering spectacular views and a cozy, quiet atmosphere. However, while the majority of guests appreciate the well-maintained and welcoming rooms, some mention outdated decor and furniture, indicating areas that could benefit from renovation.

Cleanliness throughout the hotel is generally commendable with many guests noting the spotless conditions and high-quality cleaning standards. Daily thorough cleaning ensures a pleasant stay, although a few guests have mentioned minor issues like stained blankets and occasional unclean towels.

The exceptional quality of the staff at Relais Ducale stands out in reviews with many guests highlighting their friendliness, professionalism and attentiveness. The team’s kindness and readiness to meet every need contribute significantly to the welcoming atmosphere of the hotel.

Relais Ducale also gets positive feedback for its family-friendly environment with guests appreciating the cozy ambience and the welcoming staff. The family-run nature of the property and the charming setting make it an appealing choice for family stays.

Guest feedback on the beds at Relais Ducale is mixed. While many find the beds very comfortable, contributing to a restful night's sleep, others mention issues with mattress firmness and pillow comfort, suggesting some inconsistencies in bed quality.

Despite being a four-star hotel, some guests feel that Relais Ducale falls short of the expected standards. While the historic and charming setting is appreciated, areas like outdated rooms and facilities, lack of air conditioning in common areas and below-par breakfast offerings have been mentioned as aspects that need improvement to align with a four-star rating.

The romantic atmosphere of Relais Ducale makes it an ideal destination for couples. Guests frequently describe the hotel as romantic with cozy interiors, enchanting rooftop gardens and scenic views contributing to a storybook setting perfect for a romantic retreat.

Overall, Relais Ducale offers a memorable stay in the heart of Gubbio with its exceptional location, charming historical environment and friendly staff standing out as key highlights. While there are areas that could benefit from updates, the hotel’s unique ambiance and strategic positioning make it a highly recommended choice for experiencing the best of Gubbio.
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Hotel for Honeymoon

This charming city-center hotel is within walking distance of local sights. It features rustic-chic rooms with exposed stone walls and wooden floors. The sun terrace provides spectacular views, adding to the romantic ambiance.

Family Friendly Hotel

This family-friendly hotel offers babysitting services and is centrally located, near Palazzo dei Consoli and Gubbio Cathedral.

Dog Friendly Hotel

Relais Ducale is a dog-friendly hotel. It provides a welcoming environment for pets, ensuring a pleasant experience for guests traveling with their dogs.

Dogs Stay Free

Hotel near Nightlife Spots

Located in Gubbio, this hotel is in proximity to local nightlife venues. Gubbio features bars like Kandinsky Pub.

Business Hotel

This hotel provides a well-appointed meeting room and professional business services, including a business center, copier, personal computer, and fax. It offers free Wi-Fi and express check-in/out, catering to business travelers.

4-Star Hotel

Located in the historic center, this hotel is an annex of the Ducal Palace. It features rustic-chic rooms with exposed stone walls and opulent drapes. Guests appreciate the excellent location, cleanliness, and value for money.

Hotel where Dogs Stay Free

This hotel in Gubbio allows dogs to stay for free. Relais Ducale offers a pet-friendly option in the historic center.

Romantic Hotel

Accessible Hotel

Room Types

Double or Twin Room This room features air conditioning, a satellite TV, and an en suite bathroom. WiFi is free.

Deluxe Double or Twin Room Some of these rooms have stone arches and exposed wood-beam ceilings, others offer beautiful views of the garden. WiFi is free.

Junior Suite This suite features a seating area. Some of these suites have stone arches and exposed wood-beam ceilings, others offer beautiful views of the garden. WiFi is free.

Economy Double Room This room features air conditioning, a satellite TV, and an en suite bathroom. WiFi is free.

Deluxe Double or Twin Room with Panoramic View This twin/double room has a minibar, air conditioning and electric kettle. WiFi is free.

Superior Junior Suite This suite features a electric kettle, air conditioning and satellite TV. WiFi is free.

Standard Family Room Offering free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. This family room is air-conditioned and features a flat-screen TV with satellite channels, a safe deposit box, parquet floors and a carpeted floor. The unit offers 4 beds.

About Relais Ducale

License: 054024A101005769, IT054024A101005769

Guest Reviews

8.4

Very Good

Location

Nestled in the heart of Gubbio, Relais Ducale boasts an exceptional location that garners widespread acclaim from its visitors. Positioned directly on Piazza Grande, the hotel offers an unbeatable spot for exploring the city's historical and architectural wonders, including the nearby Palazzo dei Consoli and Palazzo Ducale. Guests consistently highlight its centrality, describing the location as perfect, ideal and excellent for soaking up the rich atmosphere and charm of this medieval town.

The hotel's strategic placement makes it highly convenient for travelers looking to immerse themselves in Gubbio's history and culture. Its proximity to the main square and old town ensures guests can easily roam the picturesque streets and visit local attractions, all within a short walking distance. While the historic setting may pose a minor challenge for those arriving by car, the unparalleled views and the authentic experience of staying in a noble historical building more than compensate for it.

The panoramic vistas, especially those overlooking the charming Piazza Grande, add to the allure, making breakfasts or leisurely moments even more memorable. With a beautifully maintained historical environment, the hotel exudes an evocative and romantic ambiance, making it a highly recommended choice for an immersive stay in Gubbio.

Furthermore, the hotel's location is lauded not just for its convenience but also for its enchanting and picturesque setting, ensuring that guests can enjoy the best of what Gubbio has to offer right at their doorstep.

Breakfast

At Relais Ducale, the breakfast experience receives high praise from guests, who characterize it with terms such as excellent, abundant and varied. Guests appreciate the wide range of sweet and savory options, including delicious pastries, croissants and local products, which cater to different tastes and preferences. The quality of the food is frequently highlighted, offering fresh and well-prepared options that contribute to an overall satisfying meal.

A standout feature is the option to enjoy breakfast in the picturesque Piazza Grande, which enhances the dining experience with charming views and a pleasant atmosphere. Despite a few mentions of limited choices due to Covid-19 restrictions and occasional organizational hiccups, the majority of reviews emphasize the abundance and richness of the buffet breakfast.

The breakfast room, while noted to be a bit small by some guests, still provides a delightful setting for the meal. Friendly staff add to the positive experience and the opportunity to dine outdoors in the central square is particularly well-received, making the breakfast at Relais Ducale a memorable part of the stay. Overall, guests leave with a sense of having enjoyed a high-quality, varied and plentiful breakfast in a beautiful location.

Rooms

Relais Ducale offers a mixed bag when it comes to its rooms, but there are numerous commendable aspects. Guests frequently mentioned the comfort and cleanliness of the rooms, praising their well-furnished and welcoming nature. Many rooms are described as spacious, elegant and offering spectacular views, contributing to a cozy and quiet atmosphere that allows for a restful stay. The traditional Italian style and unique interiors add charm, while the heating system was appreciated, especially during colder times.

However, some areas could benefit from attention. Several reviews noted that the furniture and decor appear outdated and in need of renovation with specific mentions of old-fashioned or worn-out elements. Issues such as small room sizes, non-functioning amenities and noisy heating systems detracted from the overall experience for some guests. The bathrooms, though generally clean, were sometimes described as uncomfortable due to outdated fixtures or awkward setups.

Notwithstanding these few criticisms, guests highlighted the environment's cleanliness, friendly staff and the hotel's impressive architecture. The blend of traditional decor and the quiet, comfortable atmosphere overall provided a pleasant stay for many.

Beds

Guest reviews on the beds at Relais Ducale present a mixed picture. Positive feedback highlights a significant number of guests finding the beds very comfortable, contributing to a restful night's sleep. Descriptions of great beds and nice mattresses appear frequently, bolstering the hotel's reputation in this regard. However, a number of reviews also pointed to concerns with some guests finding the mattresses too hard and the pillows uncomfortably low, almost non-existent. Complaints about bed quality not meeting 4-star standards and issues with cleanliness were noted. There were mentions of uncomfortable and old-fashioned mattresses as well as the general firmness being a downside for some. Despite the positive reviews, there were enough negative comments to suggest inconsistency in bed comfort and quality.

Cleanliness

Relais Ducale offers a generally positive experience in terms of cleanliness. Guest reviews frequently highlight the clean rooms with numerous mentions of very clean rooms, spotless conditions and high-quality cleaning standards. The hotel's structure is well-maintained and comfortable, contributing to a welcoming environment. Guests appreciate the excellent cleanliness throughout the facility with daily thorough cleaning ensuring a pleasant stay.

However, there are areas where improvements could be made. Some reviews point out the need for more thorough cleaning, specifically highlighting issues like stained blankets, dirty air conditioning units and occasional torn towels. Additionally, a few guests mentioned that the cleanliness of the bathrooms and the overall upkeep of the hotel could benefit from closer attention. Despite these concerns, the clean and well-maintained rooms, combined with a very central location, make Relais Ducale a commendable option for travelers seeking comfort and hygiene.

Staff

The reviews for Relais Ducale consistently highlight the exceptional quality of the hotel's staff. Guests frequently describe the staff as friendly, helpful and professional. The team receives repeated praise for their kindness, attentiveness and availability, contributing significantly to a welcoming atmosphere. Specific mentions include staff who are charming, accommodating and well-prepared, showcasing a high level of professionalism and dedication to service. Several guests appreciated individual staff members for their exceptional assistance and hospitality. Overall, the staff's courtesy and readiness to meet every need were noted as standout qualities, making the staff a key asset to the hotel's reputation.

Wi-Fi

The wifi at Relais Ducale receives mixed reviews from guests. On the positive side, some guests appreciated the free wifi and noted that it was decent with a few mentioning a fast and stable connection. However, many reviews highlight issues such as weak and unstable signals, poor coverage and non-existent wifi inside some rooms. Some guests found the internet completely non-functional, while others described it as okay but not strong. Overall, while there are some positive remarks, the general sentiment points towards a need for improvement in the hotel's wifi services.

Family

Relais Ducale appears to be a delightful, family-run property that offers a charming and cozy environment for guests. Visitors have appreciated the welcoming staff, which contributes to the overall warm and inviting atmosphere of the hotel. A memorable aspect highlighted by guests includes the splendid suites, such as suite 402, which features a balcony perfect for enjoying breakfast. Families have cherished their time at Relais Ducale, often returning to savor the familial ambiance and the special moments spent together. The hotel stands out for creating a comfortable and pleasant setting, making it an appealing choice for family stays.

4 Star

Relais Ducale, a four-star hotel situated in a historic city center, offers a classic and classy ambiance, but several guest reviews highlight that it falls short of the expectations for a hotel of its caliber. While the location itself evokes a sense of charm and history, the state of the rooms and facilities do not align with the four-star rating it purports to have. Common areas lacking air conditioning and rooms showing signs of wear indicate the need for a significant renovation.

Guests consistently noted that the breakfast provided is meager and not what one would anticipate from a four-star establishment. The overall upkeep of the hotel is also below the quintessential four-star level, as many services and amenities require updates to meet higher standards.

In summary, while Relais Ducale has the potential to offer a delightful stay with its picturesque setting and classic décor, a revamp in both facilities and services is necessary to truly meet four-star expectations.

Accessible

Relais Ducale receives mixed feedback when it comes to accessibility and ease of navigation, particularly for guests with disabilities. Many guests find the hotel to be very accessible with a commendable level of staff attentiveness and a streamlined process for handling bureaucratic matters, which adds to a stress-free stay. The hotel is highly recommended for its breathtaking views and location that can be accessed via an elevator from the bar.

However, there are notable drawbacks in terms of physical accessibility. Issues such as no nearby parking, the absence of an elevator to the reception and difficulty in accessing the hotel by car, especially with the ZTL (Limited Traffic Zone) regulations, pose significant challenges. The elevator, which does not serve all floors and the complex entrance through several buildings, further highlight areas needing improvement. While the staff's assistance and ease in handling processes are commendable, the hotel could benefit from enhancing its accessibility measures to better accommodate all guests.

Romantic

Relais Ducale offers an undeniably romantic atmosphere, making it an ideal destination for couples seeking a memorable getaway. Guests frequently describe the hotel as a place where one feels transported into a storybook setting. The romantic ambiance is palpable, from the cozy, warm interiors to the enchanting rooftop gardens. The town surrounding the hotel further enhances its appeal with its charm and scenic views deserving of a visit. Stays at Relais Ducale are often noted as pleasant and romantically warm with romantic views and settings contributing to an overwhelmingly positive experience. This prestigious hotel is perfect for a three-day romantic retreat.

No, Relais Ducale doesn't have any pool.

No, a spa isn't available at Relais Ducale.

Yes, Relais Ducale welcomes dogs.

No, parking facilities aren't available at Relais Ducale.

No, Relais Ducale doesn't have a gym.

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