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Summary of reviewsSheraton Guayaquil is a highly recommended 5-star hotel that offers superb facilities and services. Its excellent location, near the airport and across from a large mall, makes it a convenient and safe choice for travelers. Guests appreciate the hotel's direct connection to the mall and proximity to restaurants and shopping. The hotel offers a fantastic breakfast buffet with a large variety of options and guests praise the food quality and selection.
The hotel provides comfortable rooms with large and comfortable beds, although some guests note that some beds and rooms require updating. Exceptional cleanliness is noted by guests, who describe the hotel as pristine with rooms properly maintained and adequately cleaned. The staff receives overwhelmingly positive reviews with guests praising their helpful, friendly and attentive demeanor.
The hotel features a nice-sized pool and two hot tubs with some guests commenting on its magnificence but also noting that the area could benefit from additional maintenance. Overall, the hotel's excellent location, fantastic breakfast, comfortable beds, exceptional cleanliness and friendly staff make it an enjoyable experience for guests.
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