Hotel ParqueMar

Guardamar del Segura 38.08801900, -0.65018400 , Gabriel Miro, S/n (Show on Map)
6.6
Rated


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Summary of reviewsHotel ParqueMar offers a commendable experience, primarily praised for its remarkable location and exceptional staff service. Nestled next to Queen Sofia Park and a stone’s throw away from a beautiful beach, the hotel offers a tranquil and convenient setting. The proximity to various restaurants, bars and the town center enhances the appeal, complemented by a serene environment filled with local wildlife. The ample parking and accessibility to Alicante airport further add to the convenience. Guests particularly enjoy the spacious rooms and balconies, the comfortable beds and the overall pleasant ambiance.

The breakfast experience receives mixed reviews with many guests praising the variety and quality of the breakfast buffet, including fresh fruits, juices and excellent coffee. However, there's dissatisfaction with the basic continental breakfast and extra charges for more substantial options. Despite some confusion and occasional deficiencies in the breakfast service, the attentiveness of the staff remains a notable positive.

Dinner offerings also attract mixed feelings; while the quality and pricing of food are generally well-regarded, issues such as limited variety and late dinner service have been pointed out. The restaurant closures for refurbishment also impacted the dining experience negatively for some guests.

The room quality varies with many guests appreciating their spaciousness, good air conditioning and general comfort. However, there are frequent mentions of outdated decor, cleanliness inconsistencies and maintenance issues such as broken furniture and poor soundproofing.

Cleanliness reviews are mixed, although many guests found the rooms spotless and appreciated the daily provision of clean towels. Nevertheless, others reported issues with dusty rooms, inadequate cleaning and worn-out furnishings.

The hotel's staff often receive glowing remarks for their friendliness and helpfulness. The receptionists and cleaning staff, in particular, leave a lasting impression with their professionalism and attentiveness, significantly enhancing the guest experience.

Wi-Fi connectivity is another area with varied reviews; while some guests enjoyed reliable internet service, others experienced poor connections, especially on higher floors, necessitating improvements for a consistent experience.

The gym facilities receive criticism for poor maintenance and non-functional equipment, disappointing many guests who expected better amenities.

Parking options at the hotel are generally well-received with ample free parking available on nearby streets, despite some guests finding the on-site garage challenging due to its narrow entrance and less-than-clean conditions.

The beach proximity is a significant attraction with guests appreciating the short walk to the shoreline and the serene nearby environment that includes a variety of dining options.

While the hotel shows promise with its affordability and location, several reviews suggest a need for better maintenance and service to properly align with its four-star rating. Many guests feel the hotel currently leans more towards a three-star establishment, recommending careful consideration for those expecting high luxury standards.
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Hotel near The Beach
This hotel offers rooms with park or sea views, enhancing the beach experience. Its premium amenities and location make it a desirable choice.

Hotel for Honeymoon

Family Friendly Hotel
What percentage of your guests are families? Between 50% and 90%
Answers last updated by Hotel ParqueMar

Hotel near Nightlife Spots

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Hotel with Gym
Size of the gym: 50 m2 (538 ft2)
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Cost for using the gym: Free for guests
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3-Star Hotel

Room Types
Guest Reviews
6.6
Rated
Location
The location of Hotel ParqueMar consistently receives high praise from its guests. Nestled next to the serene Queen Sofia Park and just a few meters away from a beautiful beach, the hotel offers a tranquil and convenient setting. Guests appreciate the proximity to numerous restaurants, bars and the town center, making it easy to explore and enjoy local amenities. The peaceful environment, complemented by the nearby park filled with peacocks, squirrels and ducks, adds to the charm. Accessibility is another highlight with ample parking available and easy access to Alicante airport. The hotel’s spacious rooms, terraces and the kindness of the staff enhance the overall experience for visitors, ensuring a comfortable and enjoyable stay.

Breakfast
Hotel ParqueMar receives mixed reviews for its breakfast offerings. On the positive side, guests frequently commend the breakfast buffet, noting its variety and the availability of both warm and cold options such as fresh fruits, juices and highly praised coffee. Several visitors describe the breakfast as very good, complete and freshly made with something to suit every taste, whether sweet or savory. The hotel's staff service during breakfast is often highlighted as exceptional and attentive.

However, the continental breakfast, which includes just coffee, juice and a croissant or toast, falls short of expectations for many patrons. Charges for more substantial buffet options are seen as an additional and sometimes unwelcome surprise with several guests finding the quality and variety offered insufficient given the extra cost. Some reviews mention a lack of explanation regarding breakfast options at check-in, leading to confusion and dissatisfaction.

While the buffet is generally well-regarded, issues such as the limited selection, monotonous offerings and physical discomfort from warm temperatures in the dining area have been pointed out. Guests also report that the basic breakfast included in the room rate is far from satisfying and recommend exploring nearby eateries as more cost-effective alternatives.

Dinner
The dining experience at Hotel ParqueMar generally offers mixed reviews. Guests often highlight the high quality and reasonable pricing of the food, describing it as luxurious and offering very satisfying meals. Both breakfast and dinner provide a variety of options, contributing positively to the overall experience.

However, there are some concerns about the dinner service. Some guests feel that the dinner options are sparse and lack variety and the restaurant's menu often receives only average ratings. Additionally, logistical issues such as the restaurant and bar being closed for refurbishment and dinner service starting late at 8pm have been mentioned. Despite these downsides, cleanliness in the rooms and general food quality seem to uphold the hotel's reputation.

Rooms
The rooms at Hotel ParqueMar are praised for their spaciousness and comfort with many guests appreciating the large beds and generous room sizes. The presence of balconies and terraces, often with pleasant views, adds to the charm. Guests frequently mentioned the good air conditioning, comfortable beds and well-sized bathrooms.

However, the age of the furniture and the need for maintenance are recurring concerns. Much of the decor is described as outdated and some rooms, particularly those labeled as suites or duplexes, did not meet expectations in terms of their furnishings. Cleanliness is inconsistent; while some rooms are found very clean, others fall short with issues like dirty sheets, a lack of thorough cleaning and worn-out elements such as broken blinds and loose outlets.

Noise can be a problem due to poor soundproofing and some functional amenities like minibars and fridge are occasionally dirty or non-functional. Despite these drawbacks, the location of the hotel and the overall large and comfortable nature of the rooms generally make for a positive stay.

Beds
Hotel ParqueMar offers a mixed bag when it comes to its beds, but there are definite highlights worth mentioning. Many guests found the beds to be extremely comfortable with phrases like very comfortable, super comfortable and wonderful bed popping up frequently. The size of the beds also gets notable praise, described as large and wide, which adds to guest satisfaction. Some reviewers noted clean and comfortable rooms which include these comfy beds, adding an extra layer of appeal.

However, not all feedback was glowing. There are reports of beds creaking and being small in size. Problems such as poor mattress quality with springs poking out or being too soft, were brought up by several guests. There were instances of beds being dirty with hairs found on the pillows and sandy sheets, leading to discomfort. For some, the noisy plastic mattress protectors and moved beds due to partner movements detracted from the overall experience.

While some guests appreciated the large, comfortable beds, others clearly felt improvements were needed in mattress quality and cleanliness.

Cleanliness
Hotel ParqueMar has garnered mixed reviews regarding its cleanliness, which appears to be inconsistent across different experiences. Several guests praised the hotel for its clean and well-maintained rooms, often mentioning that everything was spotless and the staff was friendly and accommodating. The hotel’s convenient location and overall service also received positive remarks with clean towels provided daily and certain guests highlighting the rooms' size and comfort.

However, many reviews highlighted significant issues with cleanliness. Numerous guests cited dirty and dusty rooms, used toiletries left from previous stays and inadequate cleaning routines with some rooms not being cleaned daily or at all during the stay. The flooring, furniture and terraces were often noted as needing more thorough cleaning and maintenance with reports of sticky floors, dusty surfaces and dated, occasionally broken, furnishings. These issues extended to the lack of amenities, such as a mini fridge and proper toiletries replenishment.

Despite some guests finding everything clean and satisfactory, the overall consensus suggests a need for improved cleaning protocols and better attention to detail to meet the expectations of a four-star establishment.

Staff
The staff at Hotel ParqueMar consistently receive glowing remarks for their exceptional service and friendliness. Guests frequently highlight the attentiveness and accommodating nature of the staff, from the reception desk to the cleaning crews. The receptionists are often praised for their welcoming demeanor and helpfulness, providing comprehensive explanations of hotel services and addressing every request with a smile.

The cleaning staff also garner commendations for their excellent service, maintaining cleanliness with a friendly attitude. In the restaurant, though some confusion about breakfast service was noted, the staff's politeness and attention to guests still stood out. Instances of the staff going above and beyond to ensure guest satisfaction are consistently mentioned with many reviewers appreciating the professionalism and care they experienced.

Despite a few isolated criticisms, such as issues with communication and an occasional misunderstanding about payments, the overwhelmingly positive feedback suggests that the staff's dedication significantly enhances the guest experience. The combination of their warm, accommodating nature and efficient service has left a lasting impression on visitors, making the hotel's atmosphere welcoming and enjoyable.

Wi-Fi
Hotel ParqueMar offers a mixed experience when it comes to Wi-Fi connectivity. Guests have found varying levels of satisfaction with the internet service at this hotel. While some have praised the internet as fast and well-functioning, others have reported multiple issues regarding Wi-Fi availability and quality.

In particular, the Wi-Fi signal has been described as strong and reliable by some patrons, especially in certain areas of the hotel. Unfortunately, these positive experiences are counterbalanced by numerous complaints of poor and inconsistent connections, especially in the rooms. Several guests specifically pointed out that Wi-Fi is either weak or completely unavailable on the second and third floors, compelling them to resort to using mobile data or sitting in common areas like the breakfast space to log on.

Overall, while there are instances where the internet connection at Hotel ParqueMar has met expectations, significant and widespread issues suggest that improvements are needed to ensure a consistent and reliable Wi-Fi experience for all guests.

Gym
Hotel ParqueMar, located conveniently close to the beach, offers some amenities to its guests, including a gym area. However, reviews consistently pointed out several issues regarding the gym's quality. Guests highlighted the gym's poor maintenance and the inadequacy of the equipment, noting that many of the machines were broken or in a state of disrepair. Despite claims of having all kinds of equipment, it appears that much of it was non-functional, which disappointed the visitors. Additionally, the sauna and whirlpool, which might have enhanced the gym experience, were reported as unusable, leading to further dissatisfaction. Some guests were able to store their suitcases and use the gym area for showering and changing, which provided minimal convenience. Overall, the gym at Hotel ParqueMar needs significant improvements to meet the expectations set by its promotional images and to enhance the overall guest experience.

Beach
Hotel ParqueMar boasts an exceptional location, just minutes away from the pristine shoreline. Guests consistently highlight the convenience of the beach being only a short walk away, making it an ideal spot for beach enthusiasts. The surrounding area is quiet, yet conveniently dotted with a variety of quality restaurants and cafes, as well as being close to Reina Sofía Park. This combination offers a serene escape with easy access to dining options. Additionally, the hotel's large rooms and bathrooms, along with the attentive staff, contribute to a comfortable and pleasant stay, enhanced by the picturesque beachfront location.

Parking
Hotel ParqueMar offers a variety of parking options that generally cater well to guests' needs. There is private parking available, along with the added benefit of free parking on the surrounding streets, which many found easy and convenient. Nearby streets provide ample, free and unrestricted parking, making it a comfortable choice for many visitors.

The hotel does have its own parking garage, which is accessible through an elevator. However, this parking option is better suited for small cars due to its narrow entrance and limited space. Some guests found the garage unclean and described it as having a damp smell with a daily fee of €15, which some considered expensive.

Despite these limitations, the convenient availability of free parking around the hotel and by the beach has been appreciated by many. While on-site parking might pose challenges, the ample street parking makes it manageable for guests, especially for those staying longer or preferring not to use the garage.

4 Star
Hotel ParqueMar, heralded as a four-star establishment, has garnered quite a debate regarding its legitimacy as a four-star hotel. Many reviews suggest that its classification is generous with some guests arguing it is more akin to a two or three-star hotel, if not a hostel.

Guests have highlighted the need for a significant renovation and better maintenance, citing issues such as worn and rusty amenities, particularly the jacuzzi and a lack of proper ventilation and air conditioning. Cleanliness also falls short of expectations with several guests reporting dirty rooms and sheets upon arrival. Wi-Fi accessibility in the rooms has also been a letdown for some visitors.

Despite the critical points, the hotel is noted for its affordability, which balances out some of the perceived shortcomings. The breakfast price fluctuation from 5 to 10 euros upon arrival caused some consternation, but the overall value for money was praised by those seeking budget-friendly accommodation.

It is clear that Hotel ParqueMar might not meet the high standards typically associated with a four-star rating and several guests feel it is more accurately described as a three-star or even a two-star establishment. While it offers basic amenities and a convenient stay for those mindful of cost, prospective visitors might want to temper their expectations regarding luxury and comprehensive services.


No, Hotel ParqueMar doesn't have any pool.

No, a spa isn't available at Hotel ParqueMar.

No, Hotel ParqueMar doesn't allow dogs.

Yes, parking facilities are available at Hotel ParqueMar.

Yes, Hotel ParqueMar has a gym. For more information, read the answers to the Gym questionnaire

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