Hotel Hacienda Morales.
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Summary of reviewsHotel Hacienda Morales receives substantial praise for its strategic location, deemed highly convenient and peaceful by guests. Located close to the bus terminal and outside the bustling city center of Guanajuato, it provides easy access while avoiding traffic and parking hassles. The hotel’s tranquil and safe surroundings, combined with the scenic views from some rooms, add to the charm. The friendly and attentive staff significantly enhance the overall experience.
Breakfast at the hotel is largely well-received with guests enjoying the delicious and generously portioned morning meals. The convenience of room service for breakfast adds to the positive experience, though a few guests noted the need for preordering and limited options.
The rooms offer varied experiences. Positive highlights include spacious layouts, comfortable beds and practical amenities like mini-fridges and microwaves. However, there are concerns about the small and basic nature of some rooms, lack of amenities such as air conditioning and fans and occasional cleanliness issues. Noise disturbances and inconsistent hot water are also noted, requiring potential guests to consider these aspects.
Cleanliness throughout the hotel is generally praised with diligent housekeeping contributing to a pleasant environment. However, the pool area, a central feature, has received criticism for needing more frequent cleaning, along with some maintenance issues in the bathrooms.
The staff at Hotel Hacienda Morales stand out for their exceptional service, described as friendly, helpful and consistently attentive. This positive interaction enhances guest experiences significantly.
The pool receives mixed feedback; while its clean appearance, family-friendly atmosphere and beautiful ambiance are appreciated, issues such as cold water, occasional neglect and maintenance problems are reported.
Parking presents challenges due to limited, narrow spaces and additional fees, although some guests find the indoor parking option satisfactory.
Beds also receive mixed reviews with some guests finding them comfortable, while others describe them as old and uncomfortable, varying experiences likely reflecting the diversity in room conditions.
In summary, Hotel Hacienda Morales offers a serene and convenient location with commendable staff service and clean facilities, though potential guests should be prepared for variability in room size and amenities.
Categories
Breakfast at the hotel is largely well-received with guests enjoying the delicious and generously portioned morning meals. The convenience of room service for breakfast adds to the positive experience, though a few guests noted the need for preordering and limited options.
The rooms offer varied experiences. Positive highlights include spacious layouts, comfortable beds and practical amenities like mini-fridges and microwaves. However, there are concerns about the small and basic nature of some rooms, lack of amenities such as air conditioning and fans and occasional cleanliness issues. Noise disturbances and inconsistent hot water are also noted, requiring potential guests to consider these aspects.
Cleanliness throughout the hotel is generally praised with diligent housekeeping contributing to a pleasant environment. However, the pool area, a central feature, has received criticism for needing more frequent cleaning, along with some maintenance issues in the bathrooms.
The staff at Hotel Hacienda Morales stand out for their exceptional service, described as friendly, helpful and consistently attentive. This positive interaction enhances guest experiences significantly.
The pool receives mixed feedback; while its clean appearance, family-friendly atmosphere and beautiful ambiance are appreciated, issues such as cold water, occasional neglect and maintenance problems are reported.
Parking presents challenges due to limited, narrow spaces and additional fees, although some guests find the indoor parking option satisfactory.
Beds also receive mixed reviews with some guests finding them comfortable, while others describe them as old and uncomfortable, varying experiences likely reflecting the diversity in room conditions.
In summary, Hotel Hacienda Morales offers a serene and convenient location with commendable staff service and clean facilities, though potential guests should be prepared for variability in room size and amenities.
Hotel with Parking
This hotel provides private parking on site. Having parking directly at the hotel is a key benefit for guests traveling with their own transportation.
Cheap Hotel
This hotel offers budget-conscious lodging. It provides basic amenities for budget travelers.
Hotel with Outdoor Pool
This property features an outdoor pool with beach umbrellas and sun loungers, as well as a fitness center. The pool is noted as being a comfortable temperature on weekends.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Guest Reviews
Hotel Hacienda Morales boasts an excellent location that is repeatedly praised by guests, noted for its convenience and ease of access. Situated close to the bus terminal, it provides a practical base for travelers aiming to avoid downtown traffic. Guests appreciate the area’s safety and tranquility, along with clean surroundings contributing to the overall pleasant experience.
The hotel is praised for being close to various events and activities, making it a convenient choice for those attending local happenings. While located slightly outside the bustling city center of Guanajuato, the position offers a peaceful environment without traffic or parking issues. Additionally, some rooms offer beautiful views, especially those featuring a balcony.
Although a few guests mentioned the road leading to the hotel could be better maintained, the overall sentiment about the hotel's location is positive, highlighting its strategic and calm setting. The friendly staff further enhances the experience, making it a favored choice for travelers looking for a balance between accessibility and tranquility.
Hotel Hacienda Morales presents a generally favorable breakfast experience for its guests. Many reviews highlight a rich and delicious morning meal, often with commendations on flavor and portion. Several guests appreciated the convenience of having breakfast delivered to their rooms. The breakfast offerings are noted to be good and fairly priced with some guests mentioning it exceeded their expectations in both size and taste.
However, there are a few areas of dissatisfaction. Some guests noted the need to order breakfast in advance and the limited options available. Additionally, despite the overall positive remarks, there were a few criticisms about portion sizes and expectations not being met for some guests. Nonetheless, the prevailing sentiment is that breakfast at Hotel Hacienda Morales is an enjoyable start to the day for most visitors.
Hotel Hacienda Morales offers a range of room experiences with mixed reviews highlighting both strengths and areas for improvement. Many guests appreciate the spaciousness of some rooms, which come equipped with mini-fridges and microwaves, contributing to a comfortable stay. The beds are also noted for their comfort and the overall layout of the hotel is considered pleasant and quiet, providing a suitable environment for rest.
However, multiple reviews point out that a significant number of the rooms are small and basic, lacking amenities such as television and air conditioning. Ventilation appears to be an issue with no fans provided, leading to discomfort during hot weather. Cleanliness varies with some rooms being very clean while others suffer from significant neglect including dirty furniture and linens. Maintenance issues such as rusty pipes, clogged drains and poor lighting have also been reported.
Noise can be a concern, as the sound insulation seems inadequate, contributing to disturbances from neighboring rooms. The rooms often have weak signals and poor noise cancellation. Hot water availability is another recurring complaint with several guests mentioning the need to waste a lot of water before it gets hot or not having hot water at all.
In summary, while Hotel Hacienda Morales provides a comfortable bed and convenient layout in some rooms, potential guests should be prepared for variability in room size, facilities and cleanliness.
Hotel Hacienda Morales offers a mixed experience when it comes to their beds. While some guests found the beds to be very comfortable and appreciated the fluffy pillows, others noted that the mattresses were old and uncomfortable with some describing them as the hardest beds they've ever slept on. There were also observations about the bed sizes with a few guests mentioning that they were smaller for two adults. Additionally, some reviews pointed out that the pillows were either too thin or not very comfortable. Despite the comfort issues, there were positive remarks on the beds, indicating that experiences may vary.
Hotel Hacienda Morales receives generally positive marks for cleanliness from its guests. Comments frequently highlight the hotel as a very clean and pleasant establishment. Specific mentions of room cleaning suggest that the housekeeping staff is diligent with guests appreciating clean rooms and well-maintained facilities. Although initial cleanliness issues were reported by some guests upon arrival, these were usually resolved after being addressed at reception.
However, not all aspects of cleanliness receive unanimous praise. The pool, a central feature of the hotel, has been noted as needing more frequent cleaning. Occasional issues with the bathroom cleanliness and maintenance also surfaced with some guests pointing out that the bathroom needed more attention.
Overall, the hotel generally maintains high standards of cleanliness, based on guest feedback, although there are areas where improvement is suggested.
Hotel Hacienda Morales prides itself on the exceptional attentiveness and friendliness of its staff with numerous reviews highlighting their excellent service. Guests consistently note the staff's attentiveness and the overall high quality of their interactions from arrival to departure. The team is lauded for being not only attentive but also consistently friendly and helpful in their approach. This level of attentiveness seems to be a hallmark of the hotel, contributing significantly to guests' positive experiences. Even specific individuals have been commended for their kindness and attentiveness. Despite a singular mention of non-hospitable behavior, the overwhelming consensus praises the friendly and helpful nature of the hotel staff, making it clear that excellent service is a strong suit of Hotel Hacienda Morales.
While the pool at Hotel Hacienda Morales has garnered mixed reviews, there are significant highlights worth mentioning. Guests appreciated the clean appearance of the pool and the ambiance created by its color-changing light. They also noted that the pool area is family-friendly and offers a tranquil atmosphere. Some found the pool to be super comfortable and even called it phenomenal.
On the flip side, several guests criticized the pool for being very cold and not heated, which made swimming less enjoyable. Issues such as a neglected appearance, dirty water and remnants of excrement have also been reported. The pool's schedule received negative remarks, along with complaints about noise and tiles coming loose. Despite these problems, some still loved the pool, describing it as nice, beautiful and simple yet appealing.
Hotel Hacienda Morales offers parking options that have garnered mixed feedback from guests. The hotel provides an indoor parking area, which some have found to be satisfactory. However, it is important for guests to note that this parking option comes with an additional fee. Several reviews mention that the parking space is limited, small and narrow, which can pose a challenge for those bringing larger vehicles. At times, guests may need to park outside the hotel due to the limited availability of parking spots. It is advisable for potential visitors to inquire about parking reservations and costs in advance to ensure a smooth experience.
Location Show Map
Location
The hotel is praised for being close to various events and activities, making it a convenient choice for those attending local happenings. While located slightly outside the bustling city center of Guanajuato, the position offers a peaceful environment without traffic or parking issues. Additionally, some rooms offer beautiful views, especially those featuring a balcony.
Although a few guests mentioned the road leading to the hotel could be better maintained, the overall sentiment about the hotel's location is positive, highlighting its strategic and calm setting. The friendly staff further enhances the experience, making it a favored choice for travelers looking for a balance between accessibility and tranquility.
Breakfast
However, there are a few areas of dissatisfaction. Some guests noted the need to order breakfast in advance and the limited options available. Additionally, despite the overall positive remarks, there were a few criticisms about portion sizes and expectations not being met for some guests. Nonetheless, the prevailing sentiment is that breakfast at Hotel Hacienda Morales is an enjoyable start to the day for most visitors.
Rooms
However, multiple reviews point out that a significant number of the rooms are small and basic, lacking amenities such as television and air conditioning. Ventilation appears to be an issue with no fans provided, leading to discomfort during hot weather. Cleanliness varies with some rooms being very clean while others suffer from significant neglect including dirty furniture and linens. Maintenance issues such as rusty pipes, clogged drains and poor lighting have also been reported.
Noise can be a concern, as the sound insulation seems inadequate, contributing to disturbances from neighboring rooms. The rooms often have weak signals and poor noise cancellation. Hot water availability is another recurring complaint with several guests mentioning the need to waste a lot of water before it gets hot or not having hot water at all.
In summary, while Hotel Hacienda Morales provides a comfortable bed and convenient layout in some rooms, potential guests should be prepared for variability in room size, facilities and cleanliness.
Beds
Cleanliness
However, not all aspects of cleanliness receive unanimous praise. The pool, a central feature of the hotel, has been noted as needing more frequent cleaning. Occasional issues with the bathroom cleanliness and maintenance also surfaced with some guests pointing out that the bathroom needed more attention.
Overall, the hotel generally maintains high standards of cleanliness, based on guest feedback, although there are areas where improvement is suggested.
Staff
Pool
On the flip side, several guests criticized the pool for being very cold and not heated, which made swimming less enjoyable. Issues such as a neglected appearance, dirty water and remnants of excrement have also been reported. The pool's schedule received negative remarks, along with complaints about noise and tiles coming loose. Despite these problems, some still loved the pool, describing it as nice, beautiful and simple yet appealing.
Parking
Yes, Hotel Hacienda Morales. has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Hacienda Morales..
No, Hotel Hacienda Morales. doesn't allow dogs.
Yes, parking facilities are available at Hotel Hacienda Morales..
No, Hotel Hacienda Morales. doesn't have a gym.
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