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Summary of reviewsCasa de Mármol in Riobamba has consistently received positive reviews from guests who commend its central location, exceptional hospitality, and remarkable amenities. The hotel is ideally situated for exploring the city, with easy access to the historic center, local parks, and markets. Although slightly removed from certain prime areas, the peaceful and tranquil neighborhood offers guests a restful stay, enhanced by breathtaking views of the Chimborazo volcano from the rooftop terrace.
Breakfast at Casa de Mármol is a standout experience, often described as delightful and hearty, with a variety of options including eggs, fresh fruit, and coffee. The host, Irma, is especially praised for her personalized and warm service, making breakfast a social hub for guests. Her attention to detail and thoughtful provision of takeaway breakfasts have been noted as a highlight of many guests' stays.
The rooms are another strong point, lauded for their cleanliness, spaciousness, and comfort. Guests appreciate the cozy decor, luxurious bedding, and the peaceful atmosphere. The hotel's facilities, such as the rooftop terrace and lounge, strike a balance between luxury and a homely charm, with hosts Irma and Diego offering friendly and accommodating service that makes guests feel at home.
The remarkable cleanliness of Casa de Mármol adds to its appeal, with guest comments highlighting the spotless condition of the rooms and bathrooms. While a few reviews suggest minor improvements in the kitchen and shared bathroom areas, these do not detract significantly from the overall positive experience. The hotel offers excellent value for money, combining clean accommodations with numerous convenient amenities.
Staff at Casa de Mármol, particularly Irma, have gained considerable praise for their exceptional hospitality. Irma's kindness, attentiveness, and command of English make communication easy and enhance the guest experience. The family-like atmosphere, fostered by Irma, Diego, and their children, contributes to a welcoming and memorable stay, with personal tips and insights further enriching visitors’ experiences.
Lastly, the hotel provides reliable Wi-Fi, which is generally fast and stable, ensuring smooth online connectivity. Combined with the exceptionally comfortable beds and high-quality bedding, Casa de Mármol offers a restful and connected environment that leaves guests with fond memories. Travelers seeking a clean, comfortable, and welcoming retreat will find Casa de Mármol to be a hidden gem in Riobamba, providing an exquisite sleeping experience and outstanding hospitality.
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