Wyndham Garden Guadalajara Acueducto
Guadalajara
20.71231100,
-103.40931200
,
Avenida Real Acueducto 360, Colonia Puerta De Hierro
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Summary of reviewsWyndham Garden Guadalajara Acueducto is widely appreciated for its prime location in the heart of Guadalajara, offering easy access to numerous dining, shopping and entertainment options, particularly around the Andares shopping center. This makes it an ideal choice for both business and leisure travelers, as it provides a convenient base for exploring the vibrant local nightlife and other city attractions.
The breakfast experience receives both praise and critique. Guests enjoyed the inclusion of breakfast in the room rate and appreciated the variety of Mexican and American dishes with pancakes being a standout favorite. However, there are consistent concerns regarding the lack of variety, slow refilling of food trays and occasional issues with food quality and cleanliness.
Room conditions elicit mixed reviews. Many guests found the rooms comfortable, clean and spacious with quality beds and pillows, particularly highlighting the practicality of recently remodeled rooms. However, significant problems with cleanliness and maintenance were cited, including dirty floors, mold and malfunctioning amenities. Some rooms were noted to be small and lacked essential amenities such as microwaves and mini-fridges. Housekeeping standards also received notable complaints.
The dining service, especially for dinner, was considered to provide excellent value, though the hotel's lack of a dedicated dinner restaurant and parking were points of criticism. Guests often opted to dine at nearby establishments due to these factors.
Cleanliness is a recurring issue with multiple mentions of dirty bathrooms, stained linens and unkempt common areas. Despite its excellent location and friendly staff, the property’s overall cleanliness needs significant improvement to meet guest expectations.
Staff interactions are mainly positive with many guests praising their friendliness, professionalism and attentiveness, particularly the cleaning and kitchen teams. However, the reception team received criticism for slow and sometimes unprofessional service, which impacted the overall customer experience.
The free wifi at the hotel is generally reliable and adequate, though some guests experienced occasional connectivity issues. The gym facilities receive mixed feedback with some guests finding the equipment useful and others suggesting updates and maintenance are needed.
For those interested in nightlife, the hotel's location is perfect as it is surrounded by numerous bars, clubs and restaurants, which contribute to a lively atmosphere. However, this comes with the downside of persistent noise from nearby establishments which can disrupt those seeking a quieter stay.
The comfort of the beds also varies with many finding them soft and conducive to restful sleep, while others faced issues with old, saggy mattresses and unclean bedding. Some guests noted the discrepancy in providing a uniformly comfortable sleeping experience.
As a four-star hotel, Wyndham Garden Guadalajara Acueducto does not consistently meet the high standards expected with maintenance issues and inconsistent customer service detracting from its rating. Nonetheless, many guests still find the hotel a good value, particularly when taking advantage of special offers.
For business travelers, the hotel's location next to business hubs and shopping areas is convenient, although the business center itself received mixed reviews. The hotel is generally accessible and caters to guests with disabilities, although some areas of improvement were noted regarding the congestion of ramps and availability of accessible rooms.
Overall, while Wyndham Garden Guadalajara Acueducto excels in location and has a friendly staff, it needs to address issues related to cleanliness, room maintenance and reception service to fully satisfy its guests and offer a consistently high-quality experience.
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The breakfast experience receives both praise and critique. Guests enjoyed the inclusion of breakfast in the room rate and appreciated the variety of Mexican and American dishes with pancakes being a standout favorite. However, there are consistent concerns regarding the lack of variety, slow refilling of food trays and occasional issues with food quality and cleanliness.
Room conditions elicit mixed reviews. Many guests found the rooms comfortable, clean and spacious with quality beds and pillows, particularly highlighting the practicality of recently remodeled rooms. However, significant problems with cleanliness and maintenance were cited, including dirty floors, mold and malfunctioning amenities. Some rooms were noted to be small and lacked essential amenities such as microwaves and mini-fridges. Housekeeping standards also received notable complaints.
The dining service, especially for dinner, was considered to provide excellent value, though the hotel's lack of a dedicated dinner restaurant and parking were points of criticism. Guests often opted to dine at nearby establishments due to these factors.
Cleanliness is a recurring issue with multiple mentions of dirty bathrooms, stained linens and unkempt common areas. Despite its excellent location and friendly staff, the property’s overall cleanliness needs significant improvement to meet guest expectations.
Staff interactions are mainly positive with many guests praising their friendliness, professionalism and attentiveness, particularly the cleaning and kitchen teams. However, the reception team received criticism for slow and sometimes unprofessional service, which impacted the overall customer experience.
The free wifi at the hotel is generally reliable and adequate, though some guests experienced occasional connectivity issues. The gym facilities receive mixed feedback with some guests finding the equipment useful and others suggesting updates and maintenance are needed.
For those interested in nightlife, the hotel's location is perfect as it is surrounded by numerous bars, clubs and restaurants, which contribute to a lively atmosphere. However, this comes with the downside of persistent noise from nearby establishments which can disrupt those seeking a quieter stay.
The comfort of the beds also varies with many finding them soft and conducive to restful sleep, while others faced issues with old, saggy mattresses and unclean bedding. Some guests noted the discrepancy in providing a uniformly comfortable sleeping experience.
As a four-star hotel, Wyndham Garden Guadalajara Acueducto does not consistently meet the high standards expected with maintenance issues and inconsistent customer service detracting from its rating. Nonetheless, many guests still find the hotel a good value, particularly when taking advantage of special offers.
For business travelers, the hotel's location next to business hubs and shopping areas is convenient, although the business center itself received mixed reviews. The hotel is generally accessible and caters to guests with disabilities, although some areas of improvement were noted regarding the congestion of ramps and availability of accessible rooms.
Overall, while Wyndham Garden Guadalajara Acueducto excels in location and has a friendly staff, it needs to address issues related to cleanliness, room maintenance and reception service to fully satisfy its guests and offer a consistently high-quality experience.
Accessible Hotel
This hotel offers comprehensive accessibility with entire units wheelchair accessible, disabled access, and roll-in showers. It provides shower chairs, adapted baths, lowered sinks, toilets with grab rails, and accessible bathrooms.
4-Star Hotel
Offers comfortable accommodations and modern amenities. The hotel provides a convenient and enjoyable stay with its well-equipped facilities.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Gym
Guest Reviews
Located in the heart of Guadalajara, the Wyndham Garden Guadalajara Acueducto is praised for its exceptional location. Nestled near the bustling Andares shopping center, guests find it convenient for both dining and entertainment options with numerous bars, restaurants and shops just a short walk away. The hotel's central position makes it an ideal choice for both business and leisure travelers, providing easy access to various points of interest in the city. Visitors appreciate the clean and comfortable facilities, which complement the strategic location, enhancing the overall stay experience. With such proximity to vibrant nightlife and some of the best shopping and dining in Guadalajara, it's clear why the location is regarded as the standout feature of the Wyndham Garden Guadalajara Acueducto.
The breakfast experience at Wyndham Garden Guadalajara Acueducto evokes mixed reviews. On the positive side, the complimentary breakfast is frequently praised for being delicious, complete and satisfying. Several guests appreciated the attentive and friendly staff in the breakfast area. The buffet includes a good variety of Mexican and American options such as eggs, chilaquiles and beans, while the pancakes were highlighted as a particularly amazing choice. The hotel’s location and the inclusion of breakfast in the room rate also earned positive remarks.
However, there are notable areas needing improvement. Recurrent criticisms point to a lack of variety and repetitive menu items, leaving many guests feeling that the selection is monotonous. Issues such as empty hot food trays, slow refilling of dishes and limited options further detract from the experience. Some guests found the quality and cleanliness of the food to be subpar, describing it as bland, tasteless and sometimes cold. There were also complaints about the strict observance of closing time and insufficient food quantities.
Overall, while the breakfast at Wyndham Garden Guadalajara Acueducto has certain commendable aspects, it also faces significant critique, indicating room for enhancement in both diversity and quality of offerings.
The dinner scene at Wyndham Garden Guadalajara Acueducto garners mixed reviews. Guests find the dining service commendable with specific praise for Miss Fabiola. The food and facilities are generally perceived as providing excellent value for money. Breakfast receives positive remarks, though some note a lack of variety.
However, several reviews highlight areas needing improvement, such as an absence of parking and a lack of dinner restaurant service within the hotel. The variety of food offered could also be enhanced, as some describe the food as horrible with specific concerns about the freshness of the frozen fruit. Despite these critiques, the temptation to dine at the hotel exists, suggesting that the overall experience can be enjoyable.
For those seeking alternatives, many excellent dining options are available on the same street, providing guests with a range of choices just a short walk away.
The guest reviews for Wyndham Garden Guadalajara Acueducto paint a varied picture of the hotel rooms. On the positive side, many guests found the rooms to be comfortable, clean and spacious with several praising the quality of the beds and pillows. Some rooms have been remodeled and feature basic but practical furnishings.
However, there are significant criticisms concerning cleanliness and maintenance. Numerous guests reported issues such as dirty floors, mold, stained towels and old bedding. Some rooms were noted to have unpleasant smells and there were frequent complaints about the age and condition of hotel amenities, including malfunctioning AC units, worn-out carpets and furniture showing excessive use. Additionally, the functionality of room features like shower doors and remote controls for the AC was often called into question.
Several reviewers pointed out that the rooms can feel very small and lack important amenities like microwaves and mini-fridges. Moreover, the housekeeping standards received negative remarks with reports of rooms not being ready upon arrival, inadequate cleaning and bathrooms getting wet due to poor design.
In summary, while some guests appreciate the comfort and spaciousness of the rooms at Wyndham Garden Guadalajara Acueducto, significant improvements in cleaning and maintenance are necessary to address the numerous issues reported.
Wyndham Garden Guadalajara Acueducto offers a mixed experience when it comes to the comfort of their beds. Many guests praised the beds as very comfortable, soft and conducive to a good night's sleep. The comfort of the beds is specifically highlighted as a positive aspect that some travelers found delightful, adding to the overall appeal of the accommodation.
However, there are notable inconsistencies in the experiences reported. Some guests found the beds to be uncomfortable, citing issues such as saggy, old mattresses, overly soft beds and dampness. Additionally, instances of stained and dirty bed sheets, as well as poorly made beds, were mentioned, which detract from the overall comfort and cleanliness standard expected by guests.
The pillows received mixed feedback with some guests appreciating their comfort, while others found them inadequate. The staff and hotel location received positive mentions, although concerns about basic bed maintenance and sanitation suggest that improvements could be made to ensure a uniformly comfortable stay for all guests.
The reviews for Wyndham Garden Guadalajara Acueducto present a mixed picture with an emphasis on concerns regarding cleanliness. While some guests noted that rooms were clean and comfortable, a significant number of reviews cited issues such as dirty bathrooms, black mold, stained sheets and towels and smelly carpets. Many highlighted that hallways and common areas often appeared unclean and unkempt, contributing to a neglected atmosphere. Some praised the hotel for its central location and friendly staff, but the recurring problems with cleanliness cast a shadow over these positive aspects. The hotel shows potential with its service and location, but it’s clear that a concerted effort to improve cleaning standards and modernize facilities is needed.
Visitors to Wyndham Garden Guadalajara Acueducto have mixed but mostly positive experiences regarding the hotel's staff. Many guests commend the staff for their kindness, helpfulness and professionalism with specific praise for the cleaning and kitchen teams. The valet and restaurant services are frequently mentioned as highlights, showcasing the overall positive attitude of the staff. Guests often mention the staff’s attentiveness and the excellent service provided by housekeeping and kitchen personnel.
However, there are also notable criticisms, particularly directed at the reception team. Some guests report slow service, unprofessional attitudes and specific instances of rudeness from receptionists. Delays during check-in and unhelpful responses to inquiries are recurrent complaints. Additionally, issues like staff eating in the lobby during working hours and inconsistent communication contribute to a less favorable perception of the service at the front desk.
Overall, while there are some areas for improvement, particularly at the reception, many guests appreciate the general attentiveness and friendliness of the staff at Wyndham Garden Guadalajara Acueducto.
Many guests found the wifi at Wyndham Garden Guadalajara Acueducto to be reliable and efficient with numerous mentions of free and good-quality internet. Several reviews highlighted that the wifi connection was decent and worked fine, contributing positively to their stay. Despite some guests encountering occasional instability and the need to reconnect, the staff were helpful in assisting with these issues. Overall, the internet service at the hotel was adequate, complimenting its convenient location and facilities.
The gym at Wyndham Garden Guadalajara Acueducto receives mixed feedback from guests. While some highlight the good quality gym equipment and find the gym facilities to be incredible and very helpful for their workouts, others point out that the gym is outdated and in need of improvements. Additionally, there are mentions of limited gym amenities and issues such as a non-functional running machine. Despite these drawbacks, the facility offers a useful space for maintaining fitness during a stay.
Wyndham Garden Guadalajara Acueducto boasts a prime location that appeals to night owls and party-goers, as it is encircled by an abundance of bars, clubs and restaurants. The vibrant nightlife scene offers guests easy access to countless dining and entertainment options, making it an ideal spot for those looking to explore local nightlife without the hassle of long commutes.
Guests have noted that the central location is advantageous for shopping and enjoying an array of nearby establishments, adding to the hotel's convenience. The atmosphere around the hotel exudes a lively party vibe, ensuring that there is always something to do for enthusiasts of nocturnal activities.
However, the lively surroundings come with a significant drawback: noise. Many have reported that the sounds from street-level bars and clubs persist well into the early hours, penetrating even the indoor spaces of the hotel and disturbing peace and quiet. The noise can be particularly intrusive, stemming from multiple busy establishments nearby, which could be problematic for light sleepers and those seeking a restful night.
In addition to external noise, some guests have also mentioned that noises from within the hallways are audible, further disrupting sleep. Despite the comfort of the beds and the allure of the nightlife, guests should be prepared for a bustling environment that may not be conducive to uninterrupted rest.
While the hotel's location is superb for those who thrive on the energy of an active nightlife, it might not be the best choice for individuals looking for a tranquil retreat. Overall, Wyndham Garden Guadalajara Acueducto is ideal for social butterflies eager to be in the heart of the action, but not necessarily for those in pursuit of serenity.
Wyndham Garden Guadalajara Acueducto presents a mix of experiences according to guest reviews. While the hotel offers good facilities and a generally positive atmosphere, it tends to fall short of the expectations set by four-star establishments, especially when compared to similar-rated hotels in Spain. The shower and paint residue issues suggest that some amenities may need updating. Some guests appreciate the affordability and express willingness to return for another stay due to special offers and great experiences. However, there are critical remarks regarding the value for money with some describing the hotel as more aligned with two-star standards. Additionally, there are concerns about the quality of customer service with instances of unhelpful staff being highlighted. Overall, while the hotel has its positives, it may not fully meet the standards typically associated with its rating.
Wyndham Garden Guadalajara Acueducto is strategically positioned for business travelers, offering a location that is ideal for those with professional engagements in the Andares area. Nestled next to business hubs and shopping centers like Andares and Landmark, this hotel is excellent for those needing to stay close to meeting points and businesses.
Although the business center has received mixed feedback, the overall comfort of the hotel compensates for it. The hotel is built to provide a comfortable night's stay, fitting the needs of business travelers. It's also suitable for people in wheelchairs, ensuring accessibility for all guests.
Keep in mind, this is not a recreational hotel but one designed with business travelers in mind. It provides the essentials for a corporate stay, making it a convenient choice for professionals visiting the area.
Wyndham Garden Guadalajara Acueducto has been noted for its accessibility features, particularly the convenience of its location, which is considered very accessible and well-suited for guests with disabilities. The hotel is suitable for people in wheelchairs and those with limited mobility with specific access points designed to accommodate these needs. However, there were some remarks regarding the congestion of a singular ramp and an issue with receiving an accessible room past midnight. Despite these points, the overall accessibility of the hotel is generally viewed positively.
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Location
Breakfast
However, there are notable areas needing improvement. Recurrent criticisms point to a lack of variety and repetitive menu items, leaving many guests feeling that the selection is monotonous. Issues such as empty hot food trays, slow refilling of dishes and limited options further detract from the experience. Some guests found the quality and cleanliness of the food to be subpar, describing it as bland, tasteless and sometimes cold. There were also complaints about the strict observance of closing time and insufficient food quantities.
Overall, while the breakfast at Wyndham Garden Guadalajara Acueducto has certain commendable aspects, it also faces significant critique, indicating room for enhancement in both diversity and quality of offerings.
Dinner
However, several reviews highlight areas needing improvement, such as an absence of parking and a lack of dinner restaurant service within the hotel. The variety of food offered could also be enhanced, as some describe the food as horrible with specific concerns about the freshness of the frozen fruit. Despite these critiques, the temptation to dine at the hotel exists, suggesting that the overall experience can be enjoyable.
For those seeking alternatives, many excellent dining options are available on the same street, providing guests with a range of choices just a short walk away.
Rooms
However, there are significant criticisms concerning cleanliness and maintenance. Numerous guests reported issues such as dirty floors, mold, stained towels and old bedding. Some rooms were noted to have unpleasant smells and there were frequent complaints about the age and condition of hotel amenities, including malfunctioning AC units, worn-out carpets and furniture showing excessive use. Additionally, the functionality of room features like shower doors and remote controls for the AC was often called into question.
Several reviewers pointed out that the rooms can feel very small and lack important amenities like microwaves and mini-fridges. Moreover, the housekeeping standards received negative remarks with reports of rooms not being ready upon arrival, inadequate cleaning and bathrooms getting wet due to poor design.
In summary, while some guests appreciate the comfort and spaciousness of the rooms at Wyndham Garden Guadalajara Acueducto, significant improvements in cleaning and maintenance are necessary to address the numerous issues reported.
Beds
However, there are notable inconsistencies in the experiences reported. Some guests found the beds to be uncomfortable, citing issues such as saggy, old mattresses, overly soft beds and dampness. Additionally, instances of stained and dirty bed sheets, as well as poorly made beds, were mentioned, which detract from the overall comfort and cleanliness standard expected by guests.
The pillows received mixed feedback with some guests appreciating their comfort, while others found them inadequate. The staff and hotel location received positive mentions, although concerns about basic bed maintenance and sanitation suggest that improvements could be made to ensure a uniformly comfortable stay for all guests.
Cleanliness
Staff
However, there are also notable criticisms, particularly directed at the reception team. Some guests report slow service, unprofessional attitudes and specific instances of rudeness from receptionists. Delays during check-in and unhelpful responses to inquiries are recurrent complaints. Additionally, issues like staff eating in the lobby during working hours and inconsistent communication contribute to a less favorable perception of the service at the front desk.
Overall, while there are some areas for improvement, particularly at the reception, many guests appreciate the general attentiveness and friendliness of the staff at Wyndham Garden Guadalajara Acueducto.
Wi-Fi
Gym
Nightlife
Guests have noted that the central location is advantageous for shopping and enjoying an array of nearby establishments, adding to the hotel's convenience. The atmosphere around the hotel exudes a lively party vibe, ensuring that there is always something to do for enthusiasts of nocturnal activities.
However, the lively surroundings come with a significant drawback: noise. Many have reported that the sounds from street-level bars and clubs persist well into the early hours, penetrating even the indoor spaces of the hotel and disturbing peace and quiet. The noise can be particularly intrusive, stemming from multiple busy establishments nearby, which could be problematic for light sleepers and those seeking a restful night.
In addition to external noise, some guests have also mentioned that noises from within the hallways are audible, further disrupting sleep. Despite the comfort of the beds and the allure of the nightlife, guests should be prepared for a bustling environment that may not be conducive to uninterrupted rest.
While the hotel's location is superb for those who thrive on the energy of an active nightlife, it might not be the best choice for individuals looking for a tranquil retreat. Overall, Wyndham Garden Guadalajara Acueducto is ideal for social butterflies eager to be in the heart of the action, but not necessarily for those in pursuit of serenity.
4 Star
Business
Although the business center has received mixed feedback, the overall comfort of the hotel compensates for it. The hotel is built to provide a comfortable night's stay, fitting the needs of business travelers. It's also suitable for people in wheelchairs, ensuring accessibility for all guests.
Keep in mind, this is not a recreational hotel but one designed with business travelers in mind. It provides the essentials for a corporate stay, making it a convenient choice for professionals visiting the area.
Accessible
No, Wyndham Garden Guadalajara Acueducto doesn't have any pool.
No, a spa isn't available at Wyndham Garden Guadalajara Acueducto.
No, Wyndham Garden Guadalajara Acueducto doesn't allow dogs.
No, parking facilities aren't available at Wyndham Garden Guadalajara Acueducto.
Yes, Wyndham Garden Guadalajara Acueducto has a gym.
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