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Summary of reviewsRadisson Hotel Tapatio Guadalajara Aeropuerto is highly regarded for its picturesque location, perched on a hilltop offering stunning panoramic views of Guadalajara, especially at night. Its proximity to the main airport and Tlaquepaque enhances its convenience for travelers. Despite being slightly remote and ideal for those with a vehicle, the serene and secure environment, together with the vast greenery and well-maintained facilities, creates a peaceful retreat away from the city's bustle. The hotel stands out for its tranquil setting and excellent vistas, providing a unique escape while maintaining accessibility to key city points.
The breakfast service at the hotel receives mixed reviews but has been positively noted for its delicious and varied buffet. Guests appreciate the superb quality and reasonable price with the selection often praised, particularly by those traveling with children. Though occasional issues such as unexpected charges and food temperature were mentioned, the breakfast experience largely remains a highlight for many guests.
Dinner at the hotel showcases a mixed dining experience. Positive feedback highlights delicious food, good value and varied dining options. There are, however, some criticisms about tasteless food, limited snack options and inconsistencies in service quality. Despite these, many guests still enjoy the meals provided at the hotel.
The rooms are appreciated for their large, spacious and comfortable nature. Many guests lauded the spectacular city views and modern bathrooms. However, there are recurring issues related to cleanliness and maintenance, including moldy smells, outdated decor and malfunctioning air conditioning. Despite these drawbacks, the overall spaciousness and stunning views add significant appeal.
Cleanliness at the hotel is a concern for many with reports of dirty rooms, moldy smells and even cockroaches in certain areas. The pool cleanliness also appears inconsistent with frequent remarks about green and uninviting water. While some areas of the hotel are well-maintained, the general consensus indicates a need for improvement in housekeeping and maintenance.
Feedback about the staff is mixed with many guests appreciating the friendliness and attentiveness of certain individuals, particularly at reception and in the restaurant. However, there are significant reports of unprofessional and rude behavior, especially from front desk staff, highlighting an inconsistency in service quality across the hotel.
The WiFi at the Radisson Hotel Tapatio Guadalajara Aeropuerto consistently falls short of guest expectations. Weak, spotty signals and intermittent connectivity issues are frequently mentioned, causing inconvenience, especially for guests needing reliable internet access.
The pool area is noted for being spacious and aesthetically pleasing, surrounded by beautiful gardens. However, maintenance issues like cold water and inconsistent cleanliness have been pointed out. Nonetheless, families find the pool fun and suitable for children, contributing to an overall pleasant family-friendly environment.
The hotel's beds receive praise for their comfort, contributing to restful stays for many guests. Some concerns regarding insects and occasional inconsistencies in bedding quality have been noted but are relatively rare.
Business travelers appreciate the spacious rooms and functional facilities, although some issues like lack of drinkable water, towel shortages and a non-functional business center have been highlighted. Addressing these issues could improve the experience for business visitors.
Overall, Radisson Hotel Tapatio Guadalajara Aeropuerto provides a tranquil and scenic environment ideal for romantic getaways, family vacations and travelers seeking a peaceful retreat. With some improvements in maintenance and service quality, it can significantly enhance its appeal to a broader range of guests. Show more
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Categories
Family Friendly Hotel
Located near the airport, this hotel features an outdoor pool, a playground, and spacious rooms, making it suitable for families with children. It provides convenient access to the airport and nearby attractions. The hotel has family-friendly amenities.
Hotel with Swimming Pool
Radisson Hotel Tapatio Guadalajara provides a relaxing pool area with a resort-like atmosphere. Its proximity to the airport and comfortable accommodations make it a convenient option for travelers.
Pool Swim Up Bar Outdoor Pool
Hotel with Outdoor Pool
Home to what is described as Guadalajara's biggest hotel swimming pool, this hotel boasts panoramic city views from its fully outdoor and heated pool. Amenities include a swim-up bar and a dedicated children's pool.
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Hotel with Gym
4-Star Hotel
Hotel with Swim Up Bar
Room Types
Queen Room with Two Queen Beds - Non-SmokingThe quadruple room provides air conditioning, a tea and coffee maker, a safe deposit box and a TV with cable channels. The unit offers 3 beds.
Premium Queen Room with Two Queen Beds - Non-SmokingThe quadruple room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a TV with cable channels. The unit offers 2 beds.
King Room with City View - Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, as well as a TV with cable channels. The unit has 2 beds.
King Room - Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, a safe deposit box and a TV with cable channels. The unit has 2 beds.
Premium King Room - Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a TV with cable channels. The unit offers 1 bed.
Studio King Suite - Non-SmokingThe spa bath is the standout feature of this suite. This suite is air-conditioned and has a TV with cable channels, a tea and coffee maker and a safe deposit box. The unit has 2 beds.
Queen Room with Two Queen Beds and City View - Non-SmokingThis quadruple room is air-conditioned and features a TV with cable channels, a tea and coffee maker and a safe deposit box. The unit offers 2 beds.
King Suite with City View - Non smokingThe suite offers air conditioning, a tea and coffee maker, a safe deposit box and a TV with cable channels. The unit has 1 bed.
Standard Room JThe suite provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a TV with cable channels. The unit offers 1 bed.
Guest Reviews
6.4
Rated
Location
Radisson Hotel Tapatio Guadalajara Aeropuerto boasts an excellent and somewhat secluded location, perched on a hilltop offering stunning panoramic views of Guadalajara, especially at night. The hotel’s proximity to the main airport and Tlaquepaque makes it a convenient choice for travelers. Despite its slightly hard-to-reach location, the tranquil, secure and private environment compensates well for the journey. The greenery and spacious, well-maintained facilities create a peaceful retreat away from the city's bustle.
Ideal for those seeking serenity and beautiful vistas, the hotel's positioning above the city and within a gated community adds to its allure. Many guests appreciated the scenery and noted the calming effect of the green areas and the substantial open spaces. A stay at this property provides a unique escape while remaining relatively accessible, being about a 20-25 minute drive from the city center.
Though the location might be considered remote and not very convenient for those without a car, the excellent city views and restful atmosphere make it a worthwhile visit. The hotel’s setup includes ample parking, adding to its convenience for those driving. Overall, the Radisson Hotel Tapatio Guadalajara Aeropuerto offers a beautiful and comfortable sanctuary with excellent views, making it a favored choice for travelers looking for a peaceful and scenic stay close to key city points.
Breakfast
The breakfast at Radisson Hotel Tapatio Guadalajara Aeropuerto has received mixed reviews with many guests praising the offering while others highlighted some areas for improvement. The buffet breakfast is frequently described as delicious and varied with several reviewers noting its superb quality and reasonable price. Guests have remarked on the extensive selection and the tastiness of the food with some specifically pointing out that their children enjoyed it.
However, there are some concerns. A few guests mentioned being charged for breakfast despite expecting it to be free based on the hotel's website and reservation information. Additionally, a couple of reviews cited a lack of variety and flavor in the buffet, as well as instances where the food was cold. Despite these occasional issues, many guests found the breakfast to be a highlight of their stay, particularly enjoying the varied options and the overall good quality.
Dinner
Radisson Hotel Tapatio Guadalajara Aeropuerto offers a mixed dining experience that has garnered varied feedback from guests. The restaurant provides a buffet breakfast and à la carte options for lunch and dinner. Many have praised the delicious and tasty food, considering it good value for the price. Positive remarks highlight exceptional service during some meals and commend the variety of dining options available. Additionally, some guests were pleased with the overall quality and selection, describing the food as quite good and with good service from the restaurant staff.
However, there are notable criticisms as well. Several guests reported issues such as tasteless food, tough and inedible meat and a limited selection of snacks. Some also experienced poor service, particularly during dinner with instances of staff neglect and unfavorable restaurant policies. Specific mentions of a disappointing Christmas dinner and poor organization were noted. Moreover, concerns were raised about the overall service quality and conditions related to dining at the hotel.
In summary, while the hotel restaurant has its merits with delicious and affordable offerings, inconsistency in food quality and service detracts from the overall dining experience.
Rooms
The guest reviews for the 'Radisson Hotel Tapatio Guadalajara Aeropuerto' paint a mixed picture of the rooms. Positively, many reviewers appreciated the large, spacious nature of the rooms and found them very comfortable. Guests frequently mentioned the spectacular city views and enjoyed the clean, modern bathrooms with some noting recent renovations that have enhanced the hotel experience. The bedding was also highlighted as being exceptionally comfortable.
However, issues of cleanliness and maintenance were common in the feedback. Several guests reported that their rooms were dirty upon arrival with some mentioning moldy smells, worn-out furniture and outdated decor. The air conditioning system frequently failed to work correctly, causing discomfort. Other minor issues included old and smelly linens, broken equipment and a general sense of neglect in the rooms. Despite these drawbacks, the hotel's spacious rooms and beautiful views seem to offer a considerable appeal to its visitors.
Beds
One aspect frequently highlighted by guests at the Radisson Hotel Tapatio Guadalajara Aeropuerto is the comfort of the beds. Numerous reviews commend the beds for being very comfortable with some guests even describing the mattress and pillows as offering exceptional comfort. The spacious king-size beds add to the positive experience, making for a restful stay.
However, there are some areas of concern that guests have pointed out. Some reviewers mentioned issues with insects and bedbugs, which detracted from their overall experience. Reports of old or uncomfortable mattresses and less than satisfactory bedding conditions also surfaced in a few reviews, suggesting inconsistencies in quality.
Overall, while the majority of guests appear to enjoy a comfortable sleep on the hotel’s beds, it seems there are occasional lapses in cleanliness and maintenance that need to be addressed.
Cleanliness
The cleanliness ratings for the Radisson Hotel Tapatio Guadalajara Aeropuerto depict a mixed picture that leans towards dissatisfaction, which raises concerns for potential guests. While some reviews praised the hotel for its excellent cleanliness, noting that everything was clean and the facilities were comfortable, many guests highlighted a range of issues. Complaints included dirty rooms, moldy smells and the presence of cockroaches in the hallways and rooms. Multiple reviews specifically called attention to the cleanliness of the pool, frequently described as dirty with green water, making it uninviting for use.
In addition to the state of the rooms and pool, guests pointed out that some areas of the hotel felt worn out and in need of maintenance. Dirty dishes left in common areas and a lack of attention to cleaning details, such as dust and hair in the bathrooms, detracted from the overall experience. There were also several reports of unpleasant odors, mold on coffee machines and stained or old bedding, which could be off-putting for guests seeking a pristine environment.
Despite the excellent location and spacious rooms, the general consensus indicates that improvements are necessary in housekeeping and maintenance to meet expected standards. For those who prioritize hygiene and cleanliness in their hotel accommodations, these issues might outweigh the positive aspects, such as the hotel’s calm and beautiful setting.
Staff
The staff at Radisson Hotel Tapatio Guadalajara Aeropuerto receive mixed reviews from guests. On the positive side, many guests note that the staff is friendly, accommodating and attentive, particularly highlighting individuals like Gloria, the waitress and the staff at the reception and tobacco shop. Guests appreciate the helpfulness and pleasant demeanor of the personnel in various areas including the reception, restaurant and pool bar. The hotel's service and attention are often praised and some guests mention that the staff's friendliness significantly improved their stay.
However, the reviews also reveal several concerns. Many guests encountered issues with unprofessional and rude staff, particularly at the front desk and reception, where poor service and bad attitudes were frequently mentioned. There were multiple reports of staff being unresponsive to complaints, slow in providing service and in some cases, completely disinterested. Guests also highlighted instances of staff failing to answer phone calls, restaurant staff being slow and bellhops not offering assistance.
Despite some positive encounters, the overall impression suggests that the hotel has significant room for improvement in training its staff to ensure consistent, high-quality service across all areas.
Wi-Fi
Guests staying at the Radisson Hotel Tapatio Guadalajara Aeropuerto consistently express dissatisfaction with the hotel's WiFi services. The connectivity issues range from weak and spotty signals to complete lack of internet in certain rooms. Many reviews highlight that the WiFi is intermittent, slow and often non-existent, causing inconvenience, especially for those who rely on internet access during their stay. Despite the fact that WiFi is available for free, it does not meet the expectations set by other hotels and can hinder an otherwise pleasant experience. Overall, the quality and reliability of the hotel's internet connection require significant improvement.
Pool
Radisson Hotel Tapatio Guadalajara Aeropuerto offers a mixed experience when it comes to its pool facilities. Guests have mentioned that the pool is spacious, nicely designed and has beautiful surroundings that combine well with the garden to create a relaxing atmosphere. The pool area is also noted for being generally clean and pleasant, making it an inviting spot to unwind and feel removed from the city’s hustle and bustle.
However, several reviews indicate that maintenance could be improved. There are consistent remarks about the water being notably cold with some guests finding it too chilly to enjoy a swim. In addition, cleanliness appears to be an issue at times with reports of cloudy water and instances where the pool was visibly dirty or even green in color.
Despite its commendable size and aesthetics, the cold temperature and occasional maintenance lapses seem to detract from the overall pool experience. For those seeking a serene and visually appealing spot to relax, the pool might still be a draw, provided the colder water and potential cleanliness issues are considered.
Family
At Radisson Hotel Tapatio Guadalajara Aeropuerto, families will find an ideal destination for weekend getaways and relaxing vacations. The hotel is noted for its family-friendly atmosphere, offering a safe and fun pool that children particularly enjoy. Beautiful gardens and a serene environment are perfect for clearing the mind while the comfortable facilities and friendly staff contribute to an overall pleasant experience. The hotel features everything necessary for a delightful stay, including good food and ample amenities. Guests consistently highlight its suitability for families, ensuring a welcoming environment that is both familiar and comfortable. While some reviews mention occasional rudeness towards children, the majority of the feedback is positive, making this a recommended choice for those traveling with little ones.
Business
Travelers visiting Radisson Hotel Tapatio Guadalajara Aeropuerto for business purposes have shared a range of experiences. The hotel offers spacious rooms and a satisfying restaurant buffet, which are both appreciated by guests. There are multiple positive remarks about the facilities and services that cater well to business delegates. Additionally, the hotel boasts a functional gym and overall attention to price and quality, contributing to a good stay for business travelers.
However, there are some areas that need improvement. Guests have reported a lack of drinkable water and towels in their rooms and some have experienced issues with the business center being non-functional. It’s also noted that obtaining invoices can be challenging. Lastly, getting to the hotel can be problematic due to traffic congestion and merging issues.
Overall, while the hotel offers several amenities that cater to business needs, addressing these concerns could significantly enhance the experience for future business travelers.
Outdoor Pool
The Radisson Hotel Tapatio Guadalajara Aeropuerto offers an outdoor pool area that is often highlighted for its spaciousness and beautiful surroundings. Guests appreciate the fun and safe environment it provides, especially for children, thanks to its different depth levels. The pool is part of a larger landscape featuring lush green areas that add to the overall charm and beauty of the grounds.
However, feedback on the cleanliness of the pool is mixed. While some guests found the pool clean, others reported issues with dirty and cloudy water, sometimes describing the water as green and in need of better maintenance. The temperature of the pool water has been noted as cold by several visitors.
Despite some concerns regarding pool cleanliness and water temperature, the general consensus points to the pool being a nice feature of the hotel, particularly due to its size and the scenic environment surrounding it.
Romantic
Radisson Hotel Tapatio Guadalajara Aeropuerto is an ideal choice for couples seeking a romantic getaway or a serene retreat. The hotel offers a perfect environment for weekend escapes, providing both privacy and inspiring views, including a stunning 360-degree panorama of Guadalajara. Honeymooners will find the setting particularly appealing, making it an excellent option for those special celebrations. While the venue includes a notable nightclub, which some guests have mixed feelings about, it also allows for meditative experiences and the chance to immerse in nature, creating a balanced blend of relaxation and entertainment. Whether for couples or friends, the hotel promises a memorable and romantic stay with various options for spending quality time together.
Yes, Radisson Hotel Tapatio Guadalajara Aeropuerto has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Outdoor Pool.
No, a spa isn't available at Radisson Hotel Tapatio Guadalajara Aeropuerto.
No, Radisson Hotel Tapatio Guadalajara Aeropuerto doesn't allow dogs.
No, parking facilities aren't available at Radisson Hotel Tapatio Guadalajara Aeropuerto.
Yes, Radisson Hotel Tapatio Guadalajara Aeropuerto has a gym.