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Summary of reviewsQuinta Real Guadalajara stands as an impressive choice for both leisure and business travelers, offering an exceptional blend of tranquility and accessibility. Located in a prime spot, this hotel provides a peaceful escape within the heart of the city, surrounded by lush gardens and a quiet inner courtyard. Guests appreciate its proximity to various points of interest and excellent dining options, all while maintaining a serene atmosphere.
The hotel’s architecture and decor are another highlight with spacious, luxurious rooms that boast meticulously designed furniture and private garden spaces. Rooms are frequently described as roomy and comfortable, featuring superbly comfortable beds and exceptional marble bathrooms. Although some guests have noted minor issues like a musty smell or outdated carpets, the overall charm and practicality of the accommodations are well-regarded.
Service at Quinta Real Guadalajara is praised for its kindness, helpfulness and professionalism. The staff’s friendly demeanor creates a welcoming environment with particular commendations given to specific team members for their exceptional service. Dining experiences at the hotel receive mixed reviews; while breakfast is consistently lauded for its quality and variety, dinner receives more varied feedback concerning menu limitations and value.
Cleanliness is another positive aspect with many guests praising the hotel's well-maintained facilities and the diligent work of the cleaning staff. However, there are occasional mentions of cleanliness issues, such as dirty carpets and unpleasant odors, highlighting some inconsistencies.
The hotel’s pool, while adding to the aesthetic appeal, is noted as being more of a decorative feature rather than a functional swimming pool, often described as small and shaded with cold water. Despite this, it contributes to the overall serene environment.
In summary, Quinta Real Guadalajara excels in offering a tranquil yet accessible location, beautiful and spacious accommodations and friendly, professional service. While there are occasional areas for improvement, particularly with dinner consistency and certain aspects of room maintenance, the general consensus is that the hotel provides a comfortable, luxurious stay with memorable service and amenities. Show more
Read review summaries for all categories
Categories
Luxury Hotel
A luxurious hotel with a classic and elegant design, offering spacious suites and personalized service. Its beautiful courtyard, gourmet restaurant, and convenient location make it a top choice for discerning travelers.
Hotel for Honeymoon
This hotel offers luxurious and intimate accommodations in a quiet, leafy residential neighborhood. The elegantly furnished rooms, marble bathrooms, and especially large suites create a romantic ambiance. The memorable pool adds to the overall luxurious experience.
Family Friendly Hotel
This hotel offers a luxurious and tranquil environment with beautiful architecture and gardens, creating a relaxing atmosphere for families. It features spacious suites and personalized service. The hotel has family suites.
Romantic Hotel
Quinta Real Guadalajara is known for its luxurious and elegant atmosphere, offering a romantic escape for couples. The hotel's architecture and gardens create a serene and intimate environment. Its exceptional service and fine dining options enhance the romantic experience.
Hotel with Swimming Pool
Quinta Real Guadalajara provides a distinguished pool experience within its elegant and traditional setting. The hotel's architecture and serene atmosphere create a unique and relaxing environment.
Outdoor Pool
Accessible Hotel
The hotel is wheelchair accessible throughout its grounds and offers at least one room with access for handicapped guests. Wheelchair access is available in common and public areas, and an elevator facilitates movement between floors.
5-Star Hotel
Known for its exceptional service and elegant atmosphere, Quinta Real Guadalajara provides a serene retreat in the city. The hotel boasts beautifully landscaped gardens, a gourmet restaurant, and luxurious rooms designed for ultimate comfort and relaxation.
Hotel with Outdoor Pool
The outdoor swimming pool at this hotel is designed as a cascading pool, set within a garden area. This offers a picturesque and unique environment for guests to enjoy their swim.
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Hotel with Gym
Room Types
Master Suite KingThis air-conditioned suite is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Master Suite Two BedsThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a minibar, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Grand Class King SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit offers 1 bed.
Suite Gran Clase - 2 camasThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a minibar, a wardrobe, a safe deposit box, a flat-screen TV with satellite channels, as well as an inner courtyard view. The unit offers 2 beds.
SuiteThis suite's special feature is the hot tub. The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit offers 1 bed.
Guest Reviews
9.0
Excellent
Location
Nestled in a prime spot, Quinta Real Guadalajara offers both tranquility and accessibility, making it a true oasis in the heart of the city. Its location is praised for being within walking distance to great restaurants and conveniently close to various points of interest, including offices. Despite being centrally located, the hotel maintains a serene atmosphere with a quiet inner courtyard and lush gardens.
The hotel's architecture and decor are notable with an emphasis on private garden spaces and meticulously designed furniture. Guests consistently highlight the spacious, luxury rooms that provide a comfortable retreat.
Service at Quinta Real Guadalajara is frequently commended for its kindness and helpfulness. The staff's friendly demeanor contributes to a welcoming environment, enhancing the stay for travelers. The hotel’s amenities, including a great restaurant and excellent breakfast offerings, add to the overall appeal, despite a few mentions of the food quality being a minor downside.
In summary, Quinta Real Guadalajara's location is its strong suit, combining central accessibility with peaceful surroundings, supported by beautiful architecture and attentive service. This makes it a highly recommended choice for both leisure and business travelers seeking comfort and convenience.
Breakfast
Quinta Real Guadalajara offers an exceptional breakfast experience that is frequently praised by guests. The weekend breakfast buffet is often highlighted as outstanding, providing an impressive variety and excellent quality of food. Visitors enjoy the hearty Mexican breakfast options and appreciate both the quality and preparation of the dishes.
One of the key features that guests rave about is having breakfast on the terrace overlooking the garden, which adds to the overall experience. This setting, combined with very good service, makes it a memorable start to the day. While some reviews mention that the breakfast can be on the pricier side and does not always include the meal in the room rate, the general consensus is that the quality justifies the cost.
On weekdays, the breakfast still receives commendation for being very good, though there are mentions that the selection might not be as extensive as the weekend buffet. For those who prefer an a la carte option, daily offerings are also well-regarded.
Overall, the breakfast at Quinta Real Guadalajara is seen as a highlight by guests, contributing positively to their stay despite some minor criticisms about pricing and variety during weekdays.
Dinner
Dinner at Quinta Real Guadalajara has received mixed feedback from guests. Many have praised the food as very tasty, excellent and fantastic in terms of quality and taste. Guests have particularly enjoyed traditional dishes from Guadalajara and have been impressed with both the à la carte meals and the buffet breakfast.
However, there are notable criticisms, particularly concerning the value and consistency of the dining experience. Some guests found the dinner menu to be limited and were disappointed by the quality of certain meals, citing the Christmas dinner as particularly subpar and overpriced. Room service also had issues with accuracy with guests sometimes receiving incorrect or incomplete orders. High restaurant prices were a common point of contention and while some found the food to be incredible for the price paid, others felt it did not meet expectations.
Overall, while the dining at Quinta Real Guadalajara has its highlights, guests might find their experience to vary significantly.
Rooms
The rooms at Quinta Real Guadalajara are frequently praised for their spaciousness and comfort. Guests often describe the accommodations as roomy and comfortable with particularly beautiful suites featuring superbly comfortable beds. Many visitors appreciate the architecture and gardens, which contribute to the overall charm of the rooms. The luxury aspect is highlighted by features such as exceptional marble bathrooms.
However, there are several areas that some guests felt could use improvement. While many rooms are described as clean and luxurious, others appear to have issues such as a musty smell, outdated carpets and insufficient ventilation, giving some rooms a dark and damp atmosphere. Additionally, the quality of the pillows and the overall need for an update in some of the hotel’s facilities are noted. Despite these concerns, the general consensus is that the rooms are still lovely and practical, providing a comfortable stay for guests.
Beds
Quinta Real Guadalajara offers mostly positive experiences when it comes to the comfort of their beds. Guests frequently praise the cleanliness and overall comfort, noting that the beds are excellent for a restful night's sleep. Many guests specifically commend the mattresses, finding them very comfortable, which enhances the overall sleeping experience. However, some reviews suggest that the beds can be inconsistent with a few finding them too hard or commenting on the age and firmness of the mattresses.
In terms of bed size, while generally positive, there are occasional mentions of the beds being somewhat small. The pillows, on the other hand, receive mixed feedback. Some guests feel that the pillows need improvement, desiring more options in terms of height and firmness. Additionally, while not directly related to the beds, it's worth noting a few comments about noisy and complicated air conditioning systems which might affect overall comfort.
Overall, the beds at Quinta Real Guadalajara are generally well-regarded for their comfort and cleanliness, though there are occasional areas for improvement.
Cleanliness
Quinta Real Guadalajara receives mixed reviews regarding its cleanliness. Many guests rave about the hotel being very clean with exceptional cleaning and incredibly maintained facilities. The bathrooms, in particular, receive praise for their cleanliness. The cleaning staff are frequently commended for doing an amazing job, ensuring that rooms are very clean and even wearing masks for added safety.
However, not all feedback is positive. Some guests encountered significant issues, including dirty rooms, old and dirty carpets and unpleasant odors from the drains. Specific comments highlight cases where the cleaning staff was late in servicing rooms and forgot to replenish essentials like coffee. There were also reports of fleas in the rooms and overall dissatisfaction with the hygiene, especially given the hotel's price range and Grand Class category.
Overall, while many guests find the hotel beautiful, clean and the staff friendly, inconsistency in cleanliness and quality control is noted, leaving some visitors underwhelmed given the cost and expected standards.
Staff
At Quinta Real Guadalajara, the staff garners significant praise for their courteous, helpful and friendly demeanor. Guests repeatedly highlight the high level of professionalism and exceptional service provided throughout their stay. The staff are described as attentive, polite and accommodating with a notable ability to respond to queries with genuine interest and warmth.
The exceptional attention from the moment of arrival until departure leaves a lasting impression, making guests feel truly at home. Particular commendations are given to members like Jaime at the concierge desk and Miss Noemí, who has a knack for finding solutions to any questions posed by guests. The efforts of Misael during night shifts also do not go unnoticed.
Diners also appreciate the restaurant staff for their excellent service. Overall, guests feel warmly welcomed and well-cared for by the Quintal Real team, despite occasional lapses in expectation by some staff, especially during the afternoon shifts at reception.
Pool
Quinta Real Guadalajara boasts a pool that many guests have found visually appealing, contributing to a serene and pleasant environment perfect for relaxation and reading. However, guests have noted that the pool is quite small and more of a decorative fountain rather than a facility for swimming. The pool is often in the shade and the water can be uncomfortably cold as it is not heated. While the pool adds to the overall aesthetic of the hotel, those looking for a traditional swimming experience might find it somewhat disappointing.
Yes, Quinta Real Guadalajara has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Quinta Real Guadalajara.
No, Quinta Real Guadalajara doesn't allow dogs.
Yes, parking facilities are available at Quinta Real Guadalajara.