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Summary of reviewsHotel Real GDL stands out for its prime location in the heart of Guadalajara, making it an ideal choice for travelers eager to explore the city's vibrant historical and cultural sites. Guests appreciate the hotel's proximity to major attractions like the Degollado Theater and San Juan de Dios Market, as well as a variety of nearby dining and shopping options. This central placement, coupled with the area's safe atmosphere, enhances the appeal of walking tours around the city.
The rooms at Hotel Real GDL offer modern conveniences such as a fridge and smart TV, which provide comfort and entertainment for guests. While some praise the clean and comfortable accommodations, there are recurring concerns about room size and design. Guests have noted issues like limited space, lack of ventilation due to absent windows, and occasional noise disturbances from nearby nightlife. Though basic amenities are present, challenges like non-functional showers and air conditioning units detract from the experience for some, as do mixed reviews on bed comfort.
Cleanliness at the hotel receives a balanced mix of feedback. Many guests commend the high standards of cleanliness, enjoying consistently clean facilities and rooms. However, there are mentions of areas requiring improvement, particularly regarding thorough cleaning and timely room service. Concerns over pests and inconsistent availability of toiletries have been noted, indicating potential areas for enhancement in housekeeping practices.
The staff at Hotel Real GDL are frequently praised for their friendliness and attentiveness, significantly contributing to guests' positive experiences. The reception team is especially noted for their welcoming and helpful demeanor, although there are occasional reports of inconsistent service quality and attitudes from some personnel. Overall, the prevailing sentiment suggests a generally hospitable environment created by the staff.
The beds at Hotel Real GDL elicit mixed reviews, with some guests finding them comfortable, while others highlight discomfort due to hard mattresses and stiff pillows. Noise-making bed protectors and dampness in rooms have added to complaints from several visitors. Despite these bedding challenges, the hotel's welcoming atmosphere and central location make it a favorable choice for many travelers seeking to explore Guadalajara. Show more
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Categories
Cheap Hotel
Hotel Real GDL provides budget-friendly lodging without sacrificing comfort, located in a central area, it's a practical option for visitors interested in exploring Guadalajara's attractions on a budget.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Accessible Hotel
Room Types
Standard Double RoomThis air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.
Standard Quadruple RoomThis air-conditioned quadruple room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.
Standard SuiteThe suite has 1 bedroom and 1 bathroom with a shower and free toiletries. This suite features air conditioning, a flat-screen TV with streaming services and city views. The unit has 1 bed.
Guest Reviews
Location
Hotel Real GDL boasts an exceptional location right in the heart of Guadalajara, making it a prime choice for travelers looking to explore the city's rich historical and cultural attractions. Guests consistently praise its proximity to major landmarks such as the Degollado Theater, Metropolitan Cathedral, and the San Juan de Dios Market, all just a short stroll away. The convenience of being surrounded by a variety of restaurants and shops further enhances the appeal of this centrally located hotel. Despite its bustling setting, the area is described as safe, allowing guests to comfortably enjoy walking tours of the city. Moreover, the hotel's cleanliness, coupled with attentive and friendly staff, adds to the positive guest experience, making it an attractive option for those keen on exploring Guadalajara while enjoying the comforts of well-kept accommodations.
Rooms
Hotel Real GDL offers a mix of amenities and challenges when it comes to its rooms. On the positive side, guests appreciate the comfortable and clean rooms equipped with a fridge and smart TV, providing modern conveniences for relaxation and entertainment. The room service is well-received, adding a touch of comfort to the stay.
However, visitors frequently mention the size and design of the rooms as a concern. Many rooms are described as very small, with limited space to move around, and some lack windows, reducing ventilation. Noise can be an issue, whether from the street or nearby nightlife, and rooms near the elevator may experience additional disturbances. The proximity to a bar can also contribute to disruptions.
While the essential amenities are present, some guests encounter problems with non-functional showers and air conditioning units. Beds receive mixed reviews, with some finding them uncomfortable due to poor condition or sagging mattresses. The bathroom space is compact, and occasional odors detract from the experience. Despite these issues, guests can manage without parking facilities, as most other aspects of the stay are acceptable.
Beds
Hotel Real GDL offers an experience that seems to divide opinions when it comes to the quality of sleep. While some guests have praised the beds as being very comfortable, even expressing a willingness to return multiple times, a significant number of reviews reveal a contrasting narrative. A common thread among the critiques is the discomfort associated with the mattresses and pillows, with many describing them as too hard or stiff, sometimes even leading to a restless night. The presence of noise-making bed protectors and discomfort caused by high, firm pillows further exacerbate the issue for several visitors. Dampness in the rooms and occasional lapses in cleanliness, such as finding hair on bedding, were also noted concerns. Despite these challenges, some guests have highlighted positive aspects of their stay, appreciating elements of comfort on occasion. Overall, while the hotel manages to impress a fraction of its patrons with its bedding, potential guests with specific comfort preferences may wish to be cautious.
Cleanliness
Hotel Real GDL has garnered mixed reviews regarding its cleanliness, with some guests praising the establishment for maintaining a high standard of cleanliness throughout the property. Positive feedback highlights rooms that are described as clean and comfortable, with several reviews noting consistently clean facilities. The hotel is also commended for its central location, making it a convenient choice for travelers seeking accessibility to local attractions. Guests appreciated the friendly service, particularly noting the helpful demeanor of the receptionist.
However, some reviews underscore areas needing improvement, with mentions of occasional lapses in thorough cleaning, particularly in some bathrooms and under beds. Several guests expressed concerns over the presence of pests and the need for more timely room cleaning services. Specific issues such as lack of toiletries and inconsistent availability of hot water have also been mentioned, suggesting that while the hotel maintains a largely acceptable level of cleanliness, there are areas that could benefit from closer attention to detail. The feedback emphasizes the potential for Hotel Real GDL to enhance its housekeeping services to ensure a consistently positive experience for its guests.
Staff
Hotel Real GDL consistently receives high praise for its friendly and attentive staff. Many guests acknowledge the team's dedication to providing excellent service, which contributes significantly to their overall satisfaction. Particularly, the reception staff is frequently complimented for their welcoming demeanor and helpfulness in resolving any issues or questions guests might have. The kindness of specific team members, such as Oscar, has left a lasting impression on visitors, enhancing their stay with hospitable interactions.
Despite these positive notes, there are occasional mentions of lapses in service from the front desk and night staff, suggesting inconsistencies in guest experiences. Some reviews point to untrained personnel or occasional unpleasant attitudes, highlighting areas for potential improvement. Nonetheless, the prevailing sentiment aligns with a staff that is generally super friendly, polite, and attentive, ensuring that guests feel valued and comfortable during their stay.
Overall, the hotel's location coupled with its impressive staff service presents a welcoming environment to many guests, making Hotel Real GDL a favorable choice for visitors exploring the area.
No, Hotel Real GDL doesn't have any pool.
No, a spa isn't available at Hotel Real GDL.
No, Hotel Real GDL doesn't allow dogs.
No, parking facilities aren't available at Hotel Real GDL.