Hotel Puerta Del Sol Guadalajara

Guadalajara 20.64383100, -103.40738900 , Lopez Mateos Sur 4205 (Show on Map)
8.3
Very Good


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Summary of reviewsHotel Puerta Del Sol Guadalajara enjoys a strategic central location frequently praised by guests for its proximity to key spots like the American Embassy and it is situated in a quiet, safe and economical area. The hotel grounds feature commendable facilities, including a highly-favored heated pool and even though navigating the location can be complex and the room Wi-Fi connectivity is occasionally unreliable, the overall value and comfort make it a popular choice among travelers.

The breakfast offerings at the hotel receive positive feedback with guests appreciating the tastiness and quality of the meals. The breakfast buffet garners particular praise for its reasonable pricing, especially on Saturdays, though there are suggestions for greater variety on the menu.

The hotel's rooms are largely appreciated for being spacious, clean and comfortable with useful amenities like work areas, mini lounges and air conditioning, often providing pleasant views of the gardens and pool. Nonetheless, some criticisms surface about the small, uncomfortable bathrooms, noisy beds and loud air conditioning units. Despite minor complaints about toiletries, guests generally find the accommodations suitable for a pleasant stay.

Cleanliness and comfort are significant strong points with guests often noting the thorough maintenance and cleanliness of the rooms and shared facilities. The hotel’s garden and pool add to the overall positive experience, although some isolated complaints about bathroom towel cleanliness and slow internet do exist.

Staff at Hotel Puerta Del Sol Guadalajara are frequently lauded for their friendliness and attentiveness, particularly noted for a welcoming reception and commendable service throughout the hotel. Occasional negative comments about specific staff interactions exist, but the majority of guests emphasize the excellent hospitality.

However, free WiFi service appears to be a widespread issue with many guests reporting unstable and weak connectivity that impacts their ability to work or use the internet effectively.

Lastly, the pool, when properly maintained and heated, serves as a delightful spot for guests, though some inconsistencies in temperature and cleanliness have been mentioned.

Overall, Hotel Puerta Del Sol Guadalajara offers an excellent location, friendly staff and comfortable rooms, making it a commendable option for travelers despite some noted areas for improvement.
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Categories
Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Heated Pool    Outdoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types
Large Double Room This room features a view of the garden.

Guest Reviews
8.3
Very Good
Location
Hotel Puerta Del Sol Guadalajara boasts an excellent central location that reviewers consistently praise. It's strategically positioned near notable spots like the American Embassy, making it ideal for various activities and interests. Guests appreciate the hotel's proximity to their destinations and highlight the convenience of being in a safe area. Additionally, the location is described as quiet and economical.

The hotel grounds feature nice facilities, including a well-liked heated pool. The staff's attentiveness and friendly demeanor also receive positive mentions. While there are some comments about the complexity of the hotel's location and occasional connectivity issues with the room's Wi-Fi, the value for money and overall comfort are noted strengths. Overall, the location's centrality and ease of access to key sites make Hotel Puerta Del Sol Guadalajara a favored choice among travelers.

Breakfast
Hotel Puerta Del Sol Guadalajara receives commendable feedback for its breakfast offerings. Guests highlight the tastiness and overall quality of the meals, often noting that the food and service excel. The breakfast buffet, in particular, garners positive mentions, described as very good and reasonably priced, especially on Saturdays. Guests also praise the staff for their efficient and attentive service.

However, there is a recurring suggestion for more variety on the menu with some guests describing the breakfast options as basic or limited. Despite some criticisms regarding the variety and cost, the general sentiment about the breakfast is favorable and reflects a satisfactory start to the day for many guests.

Rooms
Hotel Puerta Del Sol Guadalajara receives mixed reviews regarding its rooms. Guests appreciate the large, clean and comfortable rooms that are well-maintained and suited for relaxation. The accommodations often include useful amenities such as work areas, mini lounges, cable TV and air conditioning and many rooms offer excellent views of the gardens and pool.

However, some drawbacks are noted. The bathrooms are frequently criticized for being too small and uncomfortable with issues such as limited space and doors that don't open properly. Additionally, the beds can be noisy and the air conditioning units loud, which may not provide the best sleeping experience. The quality of the complimentary toiletries is also lacking and guests may want to bring their own shampoo.

Despite these issues, the hotel enjoys praise for its excellent staff, great location and tasty food, making it a reasonably priced option for travelers seeking a pleasant stay.

Beds
At Hotel Puerta Del Sol Guadalajara, guest opinions about the beds are mixed. Many guests found the beds to be very comfortable, which contributes to a restful stay. However, a significant number of reviews also highlight issues with the beds being noisy and the mattresses hard or uncomfortable. Some guests noted that the mattresses were too firm and the pillows were very soft, while others mentioned a preference for larger bed sizes like king-sized beds rather than doubles. Despite these concerns, the overall sentiment indicates that for the price of the hotel, the bed quality is acceptable for many.

Cleanliness
Hotel Puerta Del Sol Guadalajara generally receives positive remarks for its cleanliness and comfort. Guests often highlight the impeccable cleaning of the rooms with many noting that everything in the hotel, from the rooms to the facilities, is well-maintained and clean. Comfort is another point of praise, as many find their stay very comfortable and the rooms pleasant. The clean and beautiful garden adds to the overall positive experience. The pool, although mostly noted as clean, received mixed reviews regarding its water quality. Some negative aspects include complaints about dirty bathroom towels, unclean sheets and handprints on headboards. In addition, guests have mentioned that a specific staff member was rude and there were restrictions on staying in the facilities after 8 PM. The lack of a coffee maker in the room and slow internet were also noted as drawbacks. Despite these concerns, the overall sentiment portrays a clean, comfortable hotel with attentive staff and generally well-kept facilities.

Staff
Visitors to 'Hotel Puerta Del Sol Guadalajara' frequently commend the staff for their friendliness and attentiveness. The reception team is particularly noted for being highly attentive, providing excellent service and maintaining a welcoming atmosphere. Guests have praised the overall quality of the staff, describing them as extremely professional and dedicated to keeping the hotel rooms in pristine condition. The combination of excellent food and service further highlights the staff's commitment to hospitality. However, there have been occasional mentions of specific staff members not meeting expectations, particularly a restaurant manager and instances where problems were not addressed. Nevertheless, most guests highly recommend the hotel due to the outstanding attention and service provided by the friendly and attentive staff.

Wi-Fi
Despite the quality accommodations and convenience of Hotel Puerta Del Sol Guadalajara, the WiFi service is a point of concern. Guests have noted issues with connectivity, describing the internet as unstable and sometimes non-functional. Many reported that the WiFi signal often did not reach their rooms and when it did, the connection was weak and prone to frequent drops. These challenges made it difficult for some to work or use the internet effectively during their stay. While the hotel offers various amenities, those relying on a dependable internet connection might find the service leaves much to be desired.

Pool
Hotel Puerta Del Sol Guadalajara features a pool that is generally well-regarded by guests for its beauty and size. Many guests commented on its pleasant temperature and cleanliness with some appreciating the heated water which made for a comfortable swimming experience. The surrounding gardens also add to the pool's appeal, creating an enjoyable atmosphere for relaxation.

However, there are mentions of inconsistency in the pool's temperature and cleanliness. While several guests enjoyed a clean and warm pool, others found the water cold and a few noted periods when the pool was not in use or appeared dirty. Overall, when the heating system functions properly, the pool offers a delightful spot for a swim or a leisurely afternoon, bolstered further by the hotel's well-maintained condition and amenities.


Yes, Hotel Puerta Del Sol Guadalajara has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Hotel Puerta Del Sol Guadalajara.

No, Hotel Puerta Del Sol Guadalajara doesn't allow dogs.

No, parking facilities aren't available at Hotel Puerta Del Sol Guadalajara.

Yes, Hotel Puerta Del Sol Guadalajara has a gym.

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