Hotel Malibu
Guadalajara
20.67519000,
-103.40546300
,
Avenida Vallarta 3993 Colonia Don Bosco Vallarta
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Summary of reviewsHotel Malibu enjoys an enviable location near the Gran Plaza and various shopping centers, making it highly convenient for both exploration and travel to destinations like Tequila or Vallarta. Guests have praised the hotel's proximity to key attractions in Guadalajara, noting the safety and amenities of the surrounding area. Additionally, the hotel offers ample parking facilities, further enhancing its appeal.
The breakfast buffet at Hotel Malibu is generally well-received, frequently described as delicious and varied, especially the Mexican dishes. However, some guests have noted concerns about the cost and variety of the offerings. The friendly service of the cooks and waitstaff positively impacts the dining experience. Dinner at the hotel also garners praise for its excellent quality, homemade taste and reasonable prices, although the menu can be limited at times.
Rooms at Hotel Malibu are appreciated for their comfort, spaciousness and modern amenities. The cleanliness of the rooms, gardens and pool contributes to a pleasant stay. However, some guests report occasional issues with cleanliness, maintenance and noise.
Feedback on cleanliness varies with many guests commending the hotel's tidiness and well-maintained facilities. The cleaning staff is often praised for their attentiveness and friendliness, though inconsistencies in cleaning standards have also been noted.
The hotel staff is generally viewed positively with frequent mentions of excellent customer service. The front desk and housekeeping staff earn high marks for their friendliness and helpfulness. Nevertheless, there are some complaints about inconsistent service and occasional rude behavior from specific individuals.
Wifi service at Hotel Malibu is a common point of criticism with guests frequently experiencing slow speeds, weak signals and frequent interruptions. Parking facilities are mostly praised for their convenience and ample space, though improvements in sun protection, noise control and accommodation for larger vehicles are suggested.
Hotel Malibu is considered a family-friendly destination, offering spacious rooms and a pool area that delights children. The hotel's environment and amenities make it an attractive choice for family getaways, despite minor inconveniences like occasional missing towels.
The beds at Hotel Malibu receive mixed reviews with many guests finding them very comfortable and clean, while others report issues with hard mattresses and unsatisfactory pillows. Despite these concerns, the presence of king-sized beds in some rooms is appreciated.
For business travelers, the hotel's strategic location, comfortable beds and clean accommodations make it a solid choice. Adequate business facilities and an affordable airport taxi service further enhance its suitability. However, the poor internet service and less-than-ideal business center are drawbacks for those needing reliable connectivity.
In summary, Hotel Malibu stands out for its prime location, friendly staff and comfortable accommodations, making it a favored choice for many visitors to Guadalajara. While there are areas for improvement, particularly in internet service and consistent cleanliness, the hotel offers good value and a generally positive experience for business, family and leisure travelers alike.
Categories
The breakfast buffet at Hotel Malibu is generally well-received, frequently described as delicious and varied, especially the Mexican dishes. However, some guests have noted concerns about the cost and variety of the offerings. The friendly service of the cooks and waitstaff positively impacts the dining experience. Dinner at the hotel also garners praise for its excellent quality, homemade taste and reasonable prices, although the menu can be limited at times.
Rooms at Hotel Malibu are appreciated for their comfort, spaciousness and modern amenities. The cleanliness of the rooms, gardens and pool contributes to a pleasant stay. However, some guests report occasional issues with cleanliness, maintenance and noise.
Feedback on cleanliness varies with many guests commending the hotel's tidiness and well-maintained facilities. The cleaning staff is often praised for their attentiveness and friendliness, though inconsistencies in cleaning standards have also been noted.
The hotel staff is generally viewed positively with frequent mentions of excellent customer service. The front desk and housekeeping staff earn high marks for their friendliness and helpfulness. Nevertheless, there are some complaints about inconsistent service and occasional rude behavior from specific individuals.
Wifi service at Hotel Malibu is a common point of criticism with guests frequently experiencing slow speeds, weak signals and frequent interruptions. Parking facilities are mostly praised for their convenience and ample space, though improvements in sun protection, noise control and accommodation for larger vehicles are suggested.
Hotel Malibu is considered a family-friendly destination, offering spacious rooms and a pool area that delights children. The hotel's environment and amenities make it an attractive choice for family getaways, despite minor inconveniences like occasional missing towels.
The beds at Hotel Malibu receive mixed reviews with many guests finding them very comfortable and clean, while others report issues with hard mattresses and unsatisfactory pillows. Despite these concerns, the presence of king-sized beds in some rooms is appreciated.
For business travelers, the hotel's strategic location, comfortable beds and clean accommodations make it a solid choice. Adequate business facilities and an affordable airport taxi service further enhance its suitability. However, the poor internet service and less-than-ideal business center are drawbacks for those needing reliable connectivity.
In summary, Hotel Malibu stands out for its prime location, friendly staff and comfortable accommodations, making it a favored choice for many visitors to Guadalajara. While there are areas for improvement, particularly in internet service and consistent cleanliness, the hotel offers good value and a generally positive experience for business, family and leisure travelers alike.
Hotel with Spa
Hotel Malibu has spa facilities and is a popular choice among travelers. Hotel Malibu has wellness experiences, a bar and a sauna.
Family Friendly Hotel
This hotel provides comfortable accommodations and a convenient location near shopping and dining areas. It offers family-friendly amenities and services. The hotel is family-friendly.
Hotel with Parking
This hotel provides parking, making it easier for guests to explore the area. The parking facilities are a plus.
4-Star Hotel
Featuring a spa center, terrace, and garden, this hotel enjoys a central location. It provides sauna facilities and an outdoor swimming pool for relaxation.
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
Hotel Malibu boasts an enviable location, acclaimed by many guests for its proximity to key attractions and facilities. Situated right next to the Gran Plaza and near several shopping centers like Galerias, the hotel offers convenient access to a variety of dining, shopping and entertainment options. Guests appreciate its central position, which makes it easy to explore public places and also facilitates swift access to major roads and highways, ideal for those traveling towards destinations like Tequila or Vallarta.
The hotel's strategic location near the main square and central areas of Guadalajara adds to its appeal, ensuring guests can easily reach important sites, events and workplaces. The surrounding area is described as safe, quiet and brimming with amenities, enhancing the overall experience for both business and leisure travelers.
A notable highlight is the hotel's easy accessibility and ample parking facilities. The clean and comfortable accommodations further complement the excellent location, making Hotel Malibu a preferred choice for many visitors to Guadalajara.
Hotel Malibu's breakfast offerings receive mixed reviews, but lean heavily on the positive side. It seems that many guests find the breakfast to be a highlight of their stay, often describing the buffet as delicious, very good and excellent. Words like "delicious," "very good," and "excellent" appear repeatedly, underscoring a general satisfaction with the quality of the food presented. The buffet is often praised for being varied and enjoyable with several mentions of particular delight in the Mexican dishes offered.
On the downside, a few guests point out the lack of variety and express that the breakfast service begins late, which could be inconvenient for early risers. Additionally, some reviews mention the high cost of the buffet with a few guests feeling that it falls short of expectations considering the price. There are occasional remarks about inconsistency in what is advertised versus what is offered, leading to some confusion about whether breakfast is included in the room rate.
Nevertheless, many travelers appreciate the friendly service of the cooks and waitstaff, contributing to a positive dining experience. The clean and tidy presentation of the buffet also enhances its appeal. While some suggest improvements in variety and value for money, it's clear the breakfast at Hotel Malibu is a well-regarded feature overall.
Hotel Malibu's dinner offerings have garnered substantial praise from past guests. The general consensus highlights excellent and good quality food served at the hotel's restaurant with many noting the delicious and homemade taste of the dishes provided. Guests appreciated the plentiful dinner options available, even though the menu was reported to be somewhat limited on occasion. Service at the restaurant was commended with timely deliveries enhancing the dining experience. Despite a few mentions of the food not meeting expectations for some, the overall feedback points to a really good dining venue where guests can enjoy well-prepared meals at a reasonable price.
Hotel Malibu's guest reviews paint a varied picture with a strong focus on comfort and spaciousness. The majority highlight the rooms as being comfortable, spacious and often clean. Many guests appreciated the modern amenities provided, such as coffee makers, irons and ironing boards, which add a touch of convenience during their stay.
Location is also deemed excellent, making the hotel an attractive choice for those wanting to explore the area. The gardens and pool receive positive mentions for their cleanliness, enhancing the overall experience for visitors.
However, some reviews note issues with cleanliness with reports of stained sheets, dusty rooms and occasionally dirty bathrooms. The lighting in the rooms is frequently regarded as insufficient and there are comments about rooms appearing outdated and needing maintenance. Noise is another concern with several guests mentioning disturbances from adjacent rooms or common areas, impacting their stay.
Problems such as non-functional mini-fridges, coffee makers without coffee and occasional musty smells were also noted. Despite these drawbacks, the general consensus is that the rooms’ spaciousness and comfort are standout features, offering good value for the price, especially if some minor issues can be overlooked.
Hotel Malibu's bedding has received significant attention from guests with feedback highlighting both positive and negative experiences. A considerable number of guests found the beds to be extremely comfortable, often describing them as very comfortable or good. Soft linens and clean, well-maintained beds further contributed to the positive aspects mentioned in the reviews. Many guests appreciated the super clean rooms and the overall cleanliness of the beds, which added to their pleasant stay.
However, not all reviews were favorable. A substantial number of guests reported issues with hard and uncomfortable mattresses and pillows that were either flat, dirty or lacked support. Some guests also noted that the bed sheets had patterns, which may not have been to everyone's taste. Despite these criticisms, the presence of king-sized beds in some rooms and the comfort they provided were appreciated by many guests.
In summary, while Hotel Malibu receives praise for its clean, comfortable and well-prepared beds, there are consistent concerns about the firmness of mattresses and the quality of the pillows. For those valuing a soft and clean sleeping environment, the hotel often meets expectations, but those sensitive to firmer bedding might find it less accommodating.
Hotel Malibu presents a mixed bag when it comes to cleanliness with some guests praising the hotel's efforts while others point out significant issues. On the positive side, many guests find the rooms and facilities to be very clean, tidy and comfortable. Frequent compliments highlight the cleanliness of the rooms, bathrooms and common areas with several reviewers noting that everything is impeccable, clean and well-maintained. The cleaning staff is also frequently mentioned as kind and attentive, contributing to a positive experience for many visitors.
However, the hotel also faces quite a few criticisms regarding cleanliness. A recurring theme in the reviews is the inconsistent cleaning standards. Some guests report dirty rooms, bathrooms with bad odors and general lack of maintenance, including issues like mold in shower corners, stained sheets and neglected hallways and elevators. Additionally, some rooms and facilities are described as old and in need of better upkeep, causing discomfort for guests. Issues such as room cleaning schedules not being adhered to and cleaning services being slow or incomplete, exacerbate these problems.
In summary, while Hotel Malibu succeeds in maintaining clean and comfortable accommodations for some guests, there is a notable portion of reviews indicating that cleanliness is an area requiring improvement and more consistent attention.
The staff at Hotel Malibu has received mixed reviews from guests, highlighting a range of experiences. On the positive side, many guests praise the hotel staff for their excellent customer service, noting that they are friendly, attentive and always willing to help. The front desk often receives commendations for great service with particular mentions of their attentiveness and welcoming attitude. Housekeeping staff also earn high marks for their friendliness and thoroughness, despite some isolated reports of unclean rooms. The team at the hotel restaurant similarly stands out for providing good service.
However, there are notable inconsistencies in staff performance. Several reviews mention staff members who were not friendly, appeared to be in a bad mood or provided poor customer service. Some guests experienced rude behavior from specific individuals, including a reportedly grumpy front desk attendant and an indifferent receptionist. Instances of service issues, such as delayed assistance with technical problems and the deactivation of key cards, further highlight these service gaps.
The overall impression of the staff at Hotel Malibu is largely positive with recurrent themes of friendliness and attentiveness. Nevertheless, these positive experiences are occasionally overshadowed by reports of negative interactions and inconsistent service quality.
Hotel Malibu has received considerable feedback regarding its WiFi service. Guests frequently mention issues with the internet connection, citing poor quality, slow speeds and frequent interruptions. The WiFi signal appears to be weak across the hotel with many reporting that it often fails to reach their rooms. Additionally, the stability of the internet is a common concern, as it tends to cut off frequently and provides only intermittent access.
Despite some positive mentions about the connection not being entirely bad, many reviews point to a consistently subpar experience with both the WiFi and overall internet services. Improvements in speed and signal strength are necessary to meet the expectations of guests seeking a seamless online experience during their stay.
Hotel Malibu has garnered mixed feedback regarding its parking facilities. On a positive note, reviewers frequently mentioned that the parking area is spacious with plenty of parking spaces available and described it as very comfortable and clean. Several guests found the parking to be highly convenient and appreciated the smooth experience it provided.
However, there were also comments about some aspects needing improvement. Some guests pointed out a shortage of awnings to protect cars from the sun, while others mentioned noise issues related to the parking lot. There were concerns about insufficient parking spaces at times, particularly for larger trucks, as the parking lot can be small. Additionally, managing control over parking spaces was noted as an area requiring attention.
Overall, while the parking facilities at Hotel Malibu are generally viewed positively for their convenience and ample space, certain areas such as sun protection, noise control and accommodation for larger vehicles could benefit from enhancements.
Hotel Malibu is ideal for family trips, offering a family-friendly atmosphere with a range of amenities catering to both children and adults. The spacious family rooms provide ample space for everyone and the hotel’s swimming pool is a particular highlight that kids absolutely love. While some guests noted that the pool might not be deep enough for older children, the dedicated children's pool receives high praise.
Family-oriented services are well thought out, including requests for baby cribs, which showcase the hotel's attention to detail for younger guests. The overall family-friendly environment makes it a great choice for a weekend getaway with family with numerous reviews emphasizing a happy and memorable experience for children. Despite minor inconveniences such as occasional missing towels or the need to fetch personal items, the general consensus remains overwhelmingly positive about the family-centered accommodations and atmosphere at Hotel Malibu.
Hotel Malibu is an appropriate choice for business travelers, offering a range of features that cater specifically to their needs. The hotel is strategically located with quick access to workplaces, making it convenient for business professionals. The beds are comfortable and the overall cleanliness is commendable, ensuring a pleasant stay.
Guests appreciate the comprehensive amenities that are ideal for business trips, highlighting the suitability of the hotel for business stays. The accommodation includes a good business setup with appropriate facilities that cater to business needs, making it favored by business guests.
Additionally, the hotel provides an affordable taxi service to the airport, which can be a significant convenience for travelers. The staff is noted for their kindness, adding a layer of hospitality to the professional environment.
However, it's worth noting that the internet access has received criticism for being very poor, which could pose an issue for those who need reliable connectivity for work. Similarly, the business center did not meet the expectations of some guests.
In summary, Hotel Malibu stands out as a solid choice for business travelers, thanks to its excellent location, comfortable accommodations and accessible business amenities, albeit with some room for improvement in internet connectivity and business center facilities.
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Location
The hotel's strategic location near the main square and central areas of Guadalajara adds to its appeal, ensuring guests can easily reach important sites, events and workplaces. The surrounding area is described as safe, quiet and brimming with amenities, enhancing the overall experience for both business and leisure travelers.
A notable highlight is the hotel's easy accessibility and ample parking facilities. The clean and comfortable accommodations further complement the excellent location, making Hotel Malibu a preferred choice for many visitors to Guadalajara.
Breakfast
On the downside, a few guests point out the lack of variety and express that the breakfast service begins late, which could be inconvenient for early risers. Additionally, some reviews mention the high cost of the buffet with a few guests feeling that it falls short of expectations considering the price. There are occasional remarks about inconsistency in what is advertised versus what is offered, leading to some confusion about whether breakfast is included in the room rate.
Nevertheless, many travelers appreciate the friendly service of the cooks and waitstaff, contributing to a positive dining experience. The clean and tidy presentation of the buffet also enhances its appeal. While some suggest improvements in variety and value for money, it's clear the breakfast at Hotel Malibu is a well-regarded feature overall.
Dinner
Rooms
Location is also deemed excellent, making the hotel an attractive choice for those wanting to explore the area. The gardens and pool receive positive mentions for their cleanliness, enhancing the overall experience for visitors.
However, some reviews note issues with cleanliness with reports of stained sheets, dusty rooms and occasionally dirty bathrooms. The lighting in the rooms is frequently regarded as insufficient and there are comments about rooms appearing outdated and needing maintenance. Noise is another concern with several guests mentioning disturbances from adjacent rooms or common areas, impacting their stay.
Problems such as non-functional mini-fridges, coffee makers without coffee and occasional musty smells were also noted. Despite these drawbacks, the general consensus is that the rooms’ spaciousness and comfort are standout features, offering good value for the price, especially if some minor issues can be overlooked.
Beds
However, not all reviews were favorable. A substantial number of guests reported issues with hard and uncomfortable mattresses and pillows that were either flat, dirty or lacked support. Some guests also noted that the bed sheets had patterns, which may not have been to everyone's taste. Despite these criticisms, the presence of king-sized beds in some rooms and the comfort they provided were appreciated by many guests.
In summary, while Hotel Malibu receives praise for its clean, comfortable and well-prepared beds, there are consistent concerns about the firmness of mattresses and the quality of the pillows. For those valuing a soft and clean sleeping environment, the hotel often meets expectations, but those sensitive to firmer bedding might find it less accommodating.
Cleanliness
However, the hotel also faces quite a few criticisms regarding cleanliness. A recurring theme in the reviews is the inconsistent cleaning standards. Some guests report dirty rooms, bathrooms with bad odors and general lack of maintenance, including issues like mold in shower corners, stained sheets and neglected hallways and elevators. Additionally, some rooms and facilities are described as old and in need of better upkeep, causing discomfort for guests. Issues such as room cleaning schedules not being adhered to and cleaning services being slow or incomplete, exacerbate these problems.
In summary, while Hotel Malibu succeeds in maintaining clean and comfortable accommodations for some guests, there is a notable portion of reviews indicating that cleanliness is an area requiring improvement and more consistent attention.
Staff
However, there are notable inconsistencies in staff performance. Several reviews mention staff members who were not friendly, appeared to be in a bad mood or provided poor customer service. Some guests experienced rude behavior from specific individuals, including a reportedly grumpy front desk attendant and an indifferent receptionist. Instances of service issues, such as delayed assistance with technical problems and the deactivation of key cards, further highlight these service gaps.
The overall impression of the staff at Hotel Malibu is largely positive with recurrent themes of friendliness and attentiveness. Nevertheless, these positive experiences are occasionally overshadowed by reports of negative interactions and inconsistent service quality.
Wi-Fi
Despite some positive mentions about the connection not being entirely bad, many reviews point to a consistently subpar experience with both the WiFi and overall internet services. Improvements in speed and signal strength are necessary to meet the expectations of guests seeking a seamless online experience during their stay.
Parking
However, there were also comments about some aspects needing improvement. Some guests pointed out a shortage of awnings to protect cars from the sun, while others mentioned noise issues related to the parking lot. There were concerns about insufficient parking spaces at times, particularly for larger trucks, as the parking lot can be small. Additionally, managing control over parking spaces was noted as an area requiring attention.
Overall, while the parking facilities at Hotel Malibu are generally viewed positively for their convenience and ample space, certain areas such as sun protection, noise control and accommodation for larger vehicles could benefit from enhancements.
Family
Family-oriented services are well thought out, including requests for baby cribs, which showcase the hotel's attention to detail for younger guests. The overall family-friendly environment makes it a great choice for a weekend getaway with family with numerous reviews emphasizing a happy and memorable experience for children. Despite minor inconveniences such as occasional missing towels or the need to fetch personal items, the general consensus remains overwhelmingly positive about the family-centered accommodations and atmosphere at Hotel Malibu.
Business
Guests appreciate the comprehensive amenities that are ideal for business trips, highlighting the suitability of the hotel for business stays. The accommodation includes a good business setup with appropriate facilities that cater to business needs, making it favored by business guests.
Additionally, the hotel provides an affordable taxi service to the airport, which can be a significant convenience for travelers. The staff is noted for their kindness, adding a layer of hospitality to the professional environment.
However, it's worth noting that the internet access has received criticism for being very poor, which could pose an issue for those who need reliable connectivity for work. Similarly, the business center did not meet the expectations of some guests.
In summary, Hotel Malibu stands out as a solid choice for business travelers, thanks to its excellent location, comfortable accommodations and accessible business amenities, albeit with some room for improvement in internet connectivity and business center facilities.
No, Hotel Malibu doesn't have any pool.
Yes, a spa is available at Hotel Malibu.
No, Hotel Malibu doesn't allow dogs.
Yes, parking facilities are available at Hotel Malibu.
Yes, Hotel Malibu has a gym.
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