Expo Hotel Guadalajara - Zona Expo frente al Centro de Convenciones
Guadalajara
20.65618300,
-103.38991600
,
Avenida Mariano Otero 1210 Colonia Jardines Del Bosque
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Summary of reviewsExpo Hotel Guadalajara - Zona Expo frente al Centro de Convenciones is widely praised for its prime location. Situated close to Expo Guadalajara, it serves as a convenient base for event attendees and business travelers. The hotel's central position makes it easy to navigate the city with shopping centers, dining options and public transport nearby. Many guests appreciate the hotel's affordability and find its strategic location to be its strongest asset.
Guests have expressed mixed feelings about the breakfast service. The food is described as delicious and affordable and the service attentive. However, some guests are disappointed that breakfast is not included in the reservation cost and feel the menu could use improvement. The lack of a restaurant and limited breakfast options are also noted drawbacks.
Dinner options within the hotel are lacking and many guests had to resort to nearby eateries like Samy. The absence of a 24-hour restaurant or room service is a significant inconvenience, although vending machines are available for basic snacks and drinks.
The rooms are consistently noted as clean and comfortable, meeting basic needs. However, maintenance issues such as faulty bathroom fixtures, poor ventilation and inadequate soundproofing are common complaints. Some guests find the furniture outdated and beds uncomfortable. Despite these issues, the general cleanliness and practical location remain highlights.
Cleanliness reviews are mixed. While many guests commend the clean rooms and surfaces, there are notable complaints about dirty linens, inconsistent housekeeping and unpleasant odors in some areas. Specific hygiene concerns, such as stained sheets and towels and musty smells, suggest a need for better cleaning protocols.
Staff experiences vary with many guests praising the friendliness and attentiveness of certain employees. However, issues with rudeness and poor customer service from some staff members detract from the overall positive impression. The inconsistency in service quality is a notable concern.
The free WiFi service is a significant pain point for many guests with frequent complaints about poor connection quality, slow speeds and intermittent availability. This area clearly requires improvement to meet guest expectations.
Parking is generally viewed as a valuable amenity, though the narrow and limited spaces pose challenges, particularly for larger vehicles. Despite these limitations, the proximity to Expo Guadalajara and the security features of gated parking are seen as positive aspects.
The hotel manages to cater to families with a welcoming atmosphere and family-friendly services. While cleanliness issues pose some concerns, the convenient location and overall family-friendly vibe are appreciated. The hotel is also pet-friendly, adding to its appeal for families traveling with pets.
Beds receive the most criticism with common issues being uncomfortable mattresses, poor-quality pillows and occasional cleanliness problems. The need for significant improvements in bedding comfort and hygiene is evident.
As a three-star hotel, Expo Hotel Guadalajara offers a fair price-quality ratio. Though facilities are somewhat outdated and there are minor drawbacks like noisy air conditioners and low lighting, the overall affordability and decent comfort make it a reasonable choice for those needing to stay near the convention center.
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Guests have expressed mixed feelings about the breakfast service. The food is described as delicious and affordable and the service attentive. However, some guests are disappointed that breakfast is not included in the reservation cost and feel the menu could use improvement. The lack of a restaurant and limited breakfast options are also noted drawbacks.
Dinner options within the hotel are lacking and many guests had to resort to nearby eateries like Samy. The absence of a 24-hour restaurant or room service is a significant inconvenience, although vending machines are available for basic snacks and drinks.
The rooms are consistently noted as clean and comfortable, meeting basic needs. However, maintenance issues such as faulty bathroom fixtures, poor ventilation and inadequate soundproofing are common complaints. Some guests find the furniture outdated and beds uncomfortable. Despite these issues, the general cleanliness and practical location remain highlights.
Cleanliness reviews are mixed. While many guests commend the clean rooms and surfaces, there are notable complaints about dirty linens, inconsistent housekeeping and unpleasant odors in some areas. Specific hygiene concerns, such as stained sheets and towels and musty smells, suggest a need for better cleaning protocols.
Staff experiences vary with many guests praising the friendliness and attentiveness of certain employees. However, issues with rudeness and poor customer service from some staff members detract from the overall positive impression. The inconsistency in service quality is a notable concern.
The free WiFi service is a significant pain point for many guests with frequent complaints about poor connection quality, slow speeds and intermittent availability. This area clearly requires improvement to meet guest expectations.
Parking is generally viewed as a valuable amenity, though the narrow and limited spaces pose challenges, particularly for larger vehicles. Despite these limitations, the proximity to Expo Guadalajara and the security features of gated parking are seen as positive aspects.
The hotel manages to cater to families with a welcoming atmosphere and family-friendly services. While cleanliness issues pose some concerns, the convenient location and overall family-friendly vibe are appreciated. The hotel is also pet-friendly, adding to its appeal for families traveling with pets.
Beds receive the most criticism with common issues being uncomfortable mattresses, poor-quality pillows and occasional cleanliness problems. The need for significant improvements in bedding comfort and hygiene is evident.
As a three-star hotel, Expo Hotel Guadalajara offers a fair price-quality ratio. Though facilities are somewhat outdated and there are minor drawbacks like noisy air conditioners and low lighting, the overall affordability and decent comfort make it a reasonable choice for those needing to stay near the convention center.
Family Friendly Hotel
Hotel with Parking
Cheap Hotel
Small Hotel
3-Star Hotel
Guest Reviews
Situated in a prime area, Expo Hotel Guadalajara is widely praised for its excellent location. It's conveniently close to Expo Guadalajara, making it a top choice for event attendees and business travelers. The proximity to shopping centers and various local attractions also add to its appeal. Reviewers often highlight how easy it is to get around the city from this central spot with accessible roads and nearby public transport options.
Additionally, the location near dining options and essential services ensures that guests have everything they need within reach. The hotel's value for money is frequently noted, as guests find the pricing fair given the advantage of its positioning. The staff's attentiveness and friendly service further enhance the overall experience.
Although the hotel is basic in its offerings, the combination of its strategic location, affordability and satisfactory facilities makes it a practical choice for visitors with specific business or event-related needs. The area is also described as safe, adding a layer of peace of mind for those traveling alone or late at night. It’s clear that for those needing to be near Expo Guadalajara or the city center, this hotel’s location is its strongest asset.
Guests of Expo Hotel Guadalajara - Zona Expo frente al Centro de Convenciones have expressed mixed feelings about the breakfast services. Many guests have appreciated the fact that breakfast is now available and highlighted the quality of the food, describing it as very delicious, affordable and better than other hotels. They also appreciated the attentive service during breakfast time and found the coffee particularly delightful.
However, some reviewers have mentioned that breakfast is not included in the reservation cost and suggested that it could be included to add more value. There were remarks about the breakfast menu needing improvement and additional seasoning. A few guests noted that the breakfast service seemed a bit expensive relative to their expectations, though they were satisfied with the overall quality.
On the downside, a number of reviews indicated that there is no restaurant available at the hotel and some guests found the lack of breakfast options disappointing. Issues such as the absence of basic appliances for breakfast preparation and occasional problems with the complimentary coffee service were also pointed out.
Overall, while the breakfast service at Expo Hotel Guadalajara is praised for its taste, affordability and service, there remains room for improvement in availability, variety and inclusion as part of the stay.
While staying at the Expo Hotel Guadalajara, guests consistently noted the lack of dining options available, especially for dinner. The absence of a 24-hour restaurant or room service meant that finding something to eat late at night required leaving the hotel. Although vending machines offering drinks and basic snacks were accessible, options were limited and there were no provisions for more substantial meals.
However, there are positive mentions of external dining options. For example, across from the jewelry center on the 6th floor, there is a place called Samy, described as a very nice place to eat. Despite the convenience of nearby eateries, guests expressed a desire for the hotel to provide its own dining services or at least a small market for essentials and water.
Although the hotel’s food and beverage services were lacking, the breakfast service, where available, was noted to be attentive. Overall, while the convenience of in-hotel dining is minimal, nearby alternatives help mitigate the issue.
At Expo Hotel Guadalajara - Zona Expo frente al Centro de Convenciones, the rooms are consistently described as clean and comfortable, fulfilling the basic needs of visitors. The location is a prominent highlight, offering convenience for those attending events at the nearby Expo Guadalajara and the availability of parking is an added benefit. Despite their small size, some rooms are noted to have been recently remodeled, maintaining a decent level of upkeep.
However, the hotel appears to struggle with various maintenance issues. Several reviews mention faulty bathroom fixtures, poor ventilation and occasional unpleasant odors. The soundproofing is inadequate, allowing noise from the busy avenue and neighboring rooms to intrude, potentially disrupting sleep.
The furniture and overall room conditions are generally basic with some guests pointing out the need for more modern amenities and better maintenance. Beds and mattresses have been particularly noted for being uncomfortable with some reporting issues like sunken mattresses and stained bedding.
While the hotel staff is occasionally highlighted for their friendliness, there are significant mentions of lapses in service quality and responsiveness. The restrictive size of the rooms and limited facilities, such as the lack of a working desk or adequate lighting, are common areas of concern among guests.
Overall, while the hotel offers a practical and clean stay for short visits, particularly for events at the convention center, it seems to fall short in providing a comfortable and well-maintained environment for a longer or more luxurious stay.
Most guest reviews of the beds at Expo Hotel Guadalajara - Zona Expo frente al Centro de Convenciones highlight significant dissatisfaction. A recurring issue is the poor condition of the mattresses, which are frequently described as hard, uncomfortable and sometimes even saggy or noisy due to plastic covers. Pillows also receive numerous complaints for being hard, lumpy and often noisy. There are mentions of blankets and sheets being old, worn and occasionally stained, sometimes even with leftovers from previous users.
However, there are occasional notes of the beds being comfortable, clean and of good quality, but these are overwhelmed by the negative feedback. Guests also mention a discrepancy between the advertised bed sizes and what is actually provided, often receiving smaller beds than expected. Cleanliness is another concern with reports of dirty bedding and unclean mattresses. Overall, the feedback suggests that while there might be sporadic instances of adequate bed quality, the general consensus points toward a need for significant improvements in bedding comfort and hygiene.
Expo Hotel Guadalajara - Zona Expo frente al Centro de Convenciones presents a mixed picture when it comes to cleanliness. While many guests have praised the hotel for its general cleanliness, clean rooms and comfortable, clean beds, there are consistent complaints about specific aspects of hygiene.
A considerable number of guests have highlighted instances of stained sheets and towels, dirty bathrooms and unpleasant odors in some rooms. Issues with housekeeping are also frequently mentioned, such as inconsistent cleaning schedules, late cleaning services and occasionally uncleaned rooms on arrival. Specific problems like dirty or old towels, moldy and musty smells and even cockroach sightings have also been reported.
On the plus side, the hotel's facilities and rooms generally receive good marks for cleanliness from several guests, particularly noting the clean spaces and surfaces. However, these positive notes are sometimes offset by reports of essential areas needing better attention to detail, such as stained pillowcases and unclean bathroom fixtures.
Overall, while the hotel's cleanliness is often praised, significant concerns suggest that improvements in consistent housekeeping and more thorough cleaning protocols could enhance the stay experience for future visitors. The positive aspects of cleanliness are sometimes hindered by specific, recurring issues that need to be addressed.
When evaluating the staff at Expo Hotel Guadalajara - Zona Expo, guest reviews present a mixed bag of experiences. On the positive side, many guests commend the hotel staff for being friendly, attentive and accommodating. Several names such as Maricela, Miguel, Mary, Lulu, Sandra and Kevin were highlighted for their exceptional service and helpfulness. Guests appreciated the polite suggestions, good attention and overall kindness from much of the staff, particularly those at the reception and restaurant. The clean rooms and general cleanliness of the hotel also received praise.
However, there were notable concerns about the attitude and behavior of some staff members. Numerous reviews pointed out rudeness, arrogance and poor customer service, especially from certain receptionists and the manager. Issues were raised about unresponsive staff, lack of tact and a feeling that some employees disliked their job. Problems such as minimal service support, housekeeping issues and discrepancies in room pricing also contributed to negative guest experiences.
Overall, while many guests experienced excellent service and left satisfied, a significant number encountered challenges that detracted from their stay.
At Expo Hotel Guadalajara - Zona Expo frente al Centro de Convenciones, the WiFi experience has been a mixed bag for guests. Some reviews mention good or normal WiFi, but many others describe significant issues. Common complaints include poor connection quality, frequent suspensions and extremely slow speeds. In several instances, guests could not connect to the WiFi at all with some reporting that the signal did not reach their rooms or worked only in certain areas like corridors. Additionally, some guests mentioned intermittent internet failures and problems with the cable system. Overall, the WiFi service is a critical area that needs improvement to meet the expectations of its guests.
Expo Hotel Guadalajara - Zona Expo offers parking facilities that are generally perceived as a valuable amenity by many guests. Parking is available and the convenience of having spaces close to the rooms adds to the overall guest satisfaction. Notably, the hotel features both gated and individual parking lots, adding a layer of security and exclusivity.
However, there are some recurring concerns about the parking area. Many reviews highlight that the parking spaces are narrow and limited, making it a challenge, especially for larger vehicles. The entrance to the parking lot also tends to be tight and cramped, which can make maneuvering difficult. Additionally, some guests mentioned issues with parking availability, citing occasions when their designated spots were occupied.
Despite these limitations, the presence of ample parking spots, combined with the location's proximity to the Expo Guadalajara center, seems to outweigh the negative aspects for most visitors. The added convenience of check-in and complimentary parking are frequently acknowledged as beneficial features.
Expo Hotel Guadalajara - Zona Expo frente al Centro de Convenciones garners a variety of reviews from guests regarding its suitability for families. The hotel is often described as family-oriented and family-friendly with a welcoming atmosphere that caters to those traveling with children. While some reviews highlight services for families, others praise the hotel's family-style rooms and excellent staff, which contribute to a pleasant family atmosphere.
However, there are mixed sentiments with a few reviews indicating that the hotel may not always be cleaned properly, making it less recommended for families. Despite this, the majority view appears favorable. Additionally, the hotel’s practical location is noted as convenient for both business and family commitments. It’s also pet-friendly, which can be a plus for families traveling with pets. Overall, while there are a few detracting points, Expo Hotel Guadalajara seems to provide a generally positive experience for family stays.
Expo Hotel Guadalajara - Zona Expo frente al Centro de Convenciones is a three-star accommodation that generally offers a solid price-quality ratio. Guests frequently note the affordability and decent comfort provided with some highlighting a good balance between price and service. The hotel is praised for its clean rooms and great service from the staff, which meets day-to-day expectations for a mid-range hotel.
However, the facilities are somewhat outdated with multiple reviews mentioning old rooms, pillows and towels. Noise from the air conditioning and low lighting in the rooms were also noted as minor drawbacks. Despite these points, the pricing is considered fair for the offered services.
Overall, for those seeking an affordable stay near the convention center, Expo Hotel Guadalajara offers reasonable comfort and service without any significant complaints.
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Location
Additionally, the location near dining options and essential services ensures that guests have everything they need within reach. The hotel's value for money is frequently noted, as guests find the pricing fair given the advantage of its positioning. The staff's attentiveness and friendly service further enhance the overall experience.
Although the hotel is basic in its offerings, the combination of its strategic location, affordability and satisfactory facilities makes it a practical choice for visitors with specific business or event-related needs. The area is also described as safe, adding a layer of peace of mind for those traveling alone or late at night. It’s clear that for those needing to be near Expo Guadalajara or the city center, this hotel’s location is its strongest asset.
Breakfast
However, some reviewers have mentioned that breakfast is not included in the reservation cost and suggested that it could be included to add more value. There were remarks about the breakfast menu needing improvement and additional seasoning. A few guests noted that the breakfast service seemed a bit expensive relative to their expectations, though they were satisfied with the overall quality.
On the downside, a number of reviews indicated that there is no restaurant available at the hotel and some guests found the lack of breakfast options disappointing. Issues such as the absence of basic appliances for breakfast preparation and occasional problems with the complimentary coffee service were also pointed out.
Overall, while the breakfast service at Expo Hotel Guadalajara is praised for its taste, affordability and service, there remains room for improvement in availability, variety and inclusion as part of the stay.
Dinner
However, there are positive mentions of external dining options. For example, across from the jewelry center on the 6th floor, there is a place called Samy, described as a very nice place to eat. Despite the convenience of nearby eateries, guests expressed a desire for the hotel to provide its own dining services or at least a small market for essentials and water.
Although the hotel’s food and beverage services were lacking, the breakfast service, where available, was noted to be attentive. Overall, while the convenience of in-hotel dining is minimal, nearby alternatives help mitigate the issue.
Rooms
However, the hotel appears to struggle with various maintenance issues. Several reviews mention faulty bathroom fixtures, poor ventilation and occasional unpleasant odors. The soundproofing is inadequate, allowing noise from the busy avenue and neighboring rooms to intrude, potentially disrupting sleep.
The furniture and overall room conditions are generally basic with some guests pointing out the need for more modern amenities and better maintenance. Beds and mattresses have been particularly noted for being uncomfortable with some reporting issues like sunken mattresses and stained bedding.
While the hotel staff is occasionally highlighted for their friendliness, there are significant mentions of lapses in service quality and responsiveness. The restrictive size of the rooms and limited facilities, such as the lack of a working desk or adequate lighting, are common areas of concern among guests.
Overall, while the hotel offers a practical and clean stay for short visits, particularly for events at the convention center, it seems to fall short in providing a comfortable and well-maintained environment for a longer or more luxurious stay.
Beds
However, there are occasional notes of the beds being comfortable, clean and of good quality, but these are overwhelmed by the negative feedback. Guests also mention a discrepancy between the advertised bed sizes and what is actually provided, often receiving smaller beds than expected. Cleanliness is another concern with reports of dirty bedding and unclean mattresses. Overall, the feedback suggests that while there might be sporadic instances of adequate bed quality, the general consensus points toward a need for significant improvements in bedding comfort and hygiene.
Cleanliness
A considerable number of guests have highlighted instances of stained sheets and towels, dirty bathrooms and unpleasant odors in some rooms. Issues with housekeeping are also frequently mentioned, such as inconsistent cleaning schedules, late cleaning services and occasionally uncleaned rooms on arrival. Specific problems like dirty or old towels, moldy and musty smells and even cockroach sightings have also been reported.
On the plus side, the hotel's facilities and rooms generally receive good marks for cleanliness from several guests, particularly noting the clean spaces and surfaces. However, these positive notes are sometimes offset by reports of essential areas needing better attention to detail, such as stained pillowcases and unclean bathroom fixtures.
Overall, while the hotel's cleanliness is often praised, significant concerns suggest that improvements in consistent housekeeping and more thorough cleaning protocols could enhance the stay experience for future visitors. The positive aspects of cleanliness are sometimes hindered by specific, recurring issues that need to be addressed.
Staff
However, there were notable concerns about the attitude and behavior of some staff members. Numerous reviews pointed out rudeness, arrogance and poor customer service, especially from certain receptionists and the manager. Issues were raised about unresponsive staff, lack of tact and a feeling that some employees disliked their job. Problems such as minimal service support, housekeeping issues and discrepancies in room pricing also contributed to negative guest experiences.
Overall, while many guests experienced excellent service and left satisfied, a significant number encountered challenges that detracted from their stay.
Wi-Fi
Parking
However, there are some recurring concerns about the parking area. Many reviews highlight that the parking spaces are narrow and limited, making it a challenge, especially for larger vehicles. The entrance to the parking lot also tends to be tight and cramped, which can make maneuvering difficult. Additionally, some guests mentioned issues with parking availability, citing occasions when their designated spots were occupied.
Despite these limitations, the presence of ample parking spots, combined with the location's proximity to the Expo Guadalajara center, seems to outweigh the negative aspects for most visitors. The added convenience of check-in and complimentary parking are frequently acknowledged as beneficial features.
Family
However, there are mixed sentiments with a few reviews indicating that the hotel may not always be cleaned properly, making it less recommended for families. Despite this, the majority view appears favorable. Additionally, the hotel’s practical location is noted as convenient for both business and family commitments. It’s also pet-friendly, which can be a plus for families traveling with pets. Overall, while there are a few detracting points, Expo Hotel Guadalajara seems to provide a generally positive experience for family stays.
3 Star
However, the facilities are somewhat outdated with multiple reviews mentioning old rooms, pillows and towels. Noise from the air conditioning and low lighting in the rooms were also noted as minor drawbacks. Despite these points, the pricing is considered fair for the offered services.
Overall, for those seeking an affordable stay near the convention center, Expo Hotel Guadalajara offers reasonable comfort and service without any significant complaints.
No, Expo Hotel Guadalajara - Zona Expo frente al Centro de Convenciones doesn't have any pool.
No, a spa isn't available at Expo Hotel Guadalajara - Zona Expo frente al Centro de Convenciones.
No, Expo Hotel Guadalajara - Zona Expo frente al Centro de Convenciones doesn't allow dogs.
Yes, parking facilities are available at Expo Hotel Guadalajara - Zona Expo frente al Centro de Convenciones.
No, Expo Hotel Guadalajara - Zona Expo frente al Centro de Convenciones doesn't have a gym.
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