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Summary of reviewsGolden Palms Motel is highly regarded for its superb location, which offers easy access to GMHBA Stadium, shopping centers, dining options like Grovedale Pub and nearby facilities such as the Epworth hospital. Guests find the location ideal for both leisure and business, appreciating its tranquility and proximity to key spots. The motel also benefits from good parking facilities, making it convenient for a pleasant stay.
The rooms at Golden Palms Motel impress with their cleanliness and spaciousness. Guests frequently commend the large, comfortable accommodations and note the excellent value for money, especially for family rooms. The modern, well-maintained bathrooms and the range of amenities, including kitchenettes, add to the appeal. Many guests highlight the exceptional comfort of the beds and pillows, contributing to a restful stay. The villas receive high praise for their quiet environment and modern features, underscoring the motel's reputation for providing clean, comfortable and well-equipped lodging.
Cleanliness is consistently highlighted with guests describing the rooms as exceptionally clean and tidy. Despite a few minor issues, such as occasional sightings of cockroaches or slight odors, the overall consensus is that the motel maintains a spotless and welcoming environment, ensuring a hassle-free check-in and comfortable stay.
The exceptional staff at Golden Palms Motel greatly enhance the guest experience. Reviews frequently mention the friendliness and helpfulness of the team with special commendations for the owner/manager and on-site personnel. Their accommodating and supportive approach, particularly for late arrivals, is highly appreciated, even if some phone communications lacked a personal touch.
Although bed comfort received mixed reviews with many guests praising the beds as comfortable and perfect for those with tricky backs, there were occasional mentions of mattresses being hard or lacking support, especially in single beds. Despite these variances, many guests enjoyed a restful night's sleep.
Overall, Golden Palms Motel stands out as a convenient, clean and comfortable accommodation option with a strategic location and exceptional staff, making it a popular choice for travelers visiting Geelong.
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