4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Castel Vecchio receives mixed reviews regarding its claim to four-star status. Many guests feel the hotel does not live up to its rating, pointing out that the standard of rooms, staff and available facilities falls short of expectations for a four-star establishment. Complaints include the restaurant being closed, poor breakfast variety, unrefilled trays and an overall lack of amenities. Reviews highlight that room appearances are dated with issues such as tiny showers and inadequate heating. Some guests mention the venue's historic appeal but note that it doesn't compensate for the disappointing service and upkeep. Moreover, there are criticisms about the lack of welcoming touches and ineffective communication regarding available services, which detracts from the overall guest experience. Despite some character inherent in the historic building, many travelers would not choose to return, seeking better service and facilities in line with four-star standards.
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