4-Star HotelLocated in Erfurt's old town, this hotel provides comfortable rooms and easy access to the city's historical sites. Its central location makes it a great choice for tourists.
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Summary of reviews related to the '4 Star' categoryThe Mercure Hotel Erfurt Altstadt with its four-star rating, seems to have left guests with mixed impressions. While some guests described their stay as a great four-star experience and found the hotel to be an ideal place for visiting the Christmas market in December, others felt it did not meet the expected four-star standards.
Several guests highlighted that the hotel needs renovation and pointed out that the room amenities and service were not up to par for a four-star hotel. Common concerns included the absence of air conditioning, the noise levels and the perceived high price of breakfast. Additionally, the parking garage was described as expensive and suboptimal with a rate of 19 per day and concerns about cleanliness.
Despite these issues, the hotel is noted as being part of a surprisingly good chain with attention to customer service, although some guests found the overall service modest for a hotel of its rating. The feedback indicates that, while the location is advantageous, particularly during the festive season, improvements in facilities and services are needed to truly match the expectations of a four-star establishment.
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