5-Star HotelThis hotel is centrally located and offers a wide range of amenities, including a spa, swimming pool, and business center. It is known for its high-quality service and luxurious accommodations, making it a top choice for discerning travelers.
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Summary of reviews related to the '5 Star' categoryThe Hilton Podgorica Crna Gora seems to deliver mixed experiences with both positive and negative feedback regarding its five-star status. On the positive side, many guests acknowledge the hotel as a "top luxury hotel" and "worthy of 5 stars," with some even describing their stay as a "five-star experience." The staff, in particular, receives high praise, earning "five stars" for their politeness and service. The hotel's reputation as "the best in Montenegro" further highlights its esteemed position.
However, these positive aspects are contrasted by significant criticism. Several guests point out that the property does not live up to typical five-star expectations. Complaints include inadequate room materials, incomplete toiletries and housekeeping issues such as a lack of towel replenishment and unchanged bed sheets. The breakfast is also mentioned as not meeting the hotel's five-star standard. Quality issues extend to the furniture, which some guests feel falls short of Hilton's usual standards.
In summary, while the Hilton Podgorica Crna Gora has several strengths, particularly regarding staff service and overall luxury, certain lapses in room maintenance and amenities detract from its five-star claim.
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