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Summary of reviewsIzimbali Lodge and Restaurant is favorably positioned in a picturesque environment, making it a prime spot for travelers due to its central and accessible location on a main road. The lodge offers secured parking, adding to the peace of mind for those on the move. Guests appreciate the quiet and serene ambiance, granting a restful escape from the hustle and bustle. The location's proximity to shops and the border gate further enhances its convenience, paired with impressive facilities and courteous staff who are always eager to assist.
While breakfast offerings at the lodge are lauded for their deliciousness and well-presented dishes, some guests wish breakfast were included in the overall price or served later. Despite this, many find the experience fulfilling, considering the secure parking and the pleasant morning meal as valuable.
Guest reviews regarding the rooms at Izimbali Lodge indicate a mixed experience. Positive features include the spaciousness of the rooms, the comfort of the beds, and amenities like bar fridges and heated blankets. However, there are inconsistencies in cleanliness, with some rooms being immaculate and others falling short. Additionally, the proximity of certain rooms to the main road results in noise disturbances. However, the staff is commendable for ensuring late arrivals receive their keys promptly.
Cleanliness at the lodge receives a mixed reception. While many guests commend the overall clean environment and secure feeling, issues such as dirty bedding and poorly maintained bathrooms have been noted by several visitors. Despite these concerns, the lodge provides good value for money, although certain areas need more consistent upkeep.
The staff at Izimbali Lodge and Restaurant consistently impresses guests with their friendliness and supportive service. They stand out for their warm, welcoming demeanor and their readiness to resolve issues. The reception staff is particularly highlighted for going above and beyond to ensure a pleasant stay for guests, a testament to the team's commitment to providing an exceptional guest experience.
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