Gretna Green55.00814800,
-3.08532100,
Gretna Green Service Area, Junction 21/22, A74m Northbound(Show on Map)
7.7
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsDays Inn Hotel Gretna Green is highly praised for its prime and practical location just off the M74 motorway, making it a convenient stopover for travelers heading north or south. Its proximity to motorway services, combined with a quiet and peaceful environment, ensures a restful night's sleep. The hotel’s strategic location also provides easy access to essential amenities, secure private parking and is pet-friendly, all at a reasonable price point. The friendly and helpful staff further enhance the overall experience, making it ideal for a comfortable and convenient break on long journeys.
Guest reviews highlight a mixed experience regarding breakfast with both positive and negative opinions. Although breakfast is currently served at a nearby service station due to kitchen refurbishments, many guests find it good value for money with tasty hot dishes. However, there were complaints about limited choices, quality issues and the inconvenience of having to leave the hotel for breakfast.
Dining options nearby include various fast food outlets and recommended eateries like The Station pub, though they sometimes close early and may be overpriced. The lack of a dedicated onsite restaurant means guests often have to leave the immediate vicinity for better meal options, which can be challenging for those with pets.
Rooms at the hotel are spacious, clean and comfortable with modern amenities. All rooms are on the ground floor, providing a pleasant setting and ample parking. While some rooms are newly refurbished and well-maintained, others show signs of wear and might need updates. Despite minor maintenance issues, many guests appreciated the good value for money and the friendly, efficient staff ensuring a welcoming atmosphere.
Cleanliness is frequently highlighted with many rooms described as spotless and fresh. However, inconsistencies such as dusty surfaces and outdated fixtures were noted by some guests. Nonetheless, the overall standard of cleanliness, combined with friendly staff and ample parking, contributes to a pleasant stay.
The hotel staff receive significant praise for their friendliness, helpfulness and efficiency. The reception and housekeeping teams are particularly commended for maintaining cleanliness and providing excellent customer service. Specific mentions of staff members underscore the personalized care experienced by guests.
Free WiFi is available and generally works well, although some guests experienced inconsistent connectivity. Still, the majority found the internet service satisfactory and appreciated the additional convenience.
Family-friendly policies and amenities, such as spacious family rooms and a pool, enhance the hotel's appeal for those traveling with children. Though there were minor complaints about decor and room setup, the overall impression remains positive. The hotel’s location is also convenient for breaking up long drives and visiting nearby attractions.
Beds received mixed feedback; while many guests found them comfortable and clean, a minority reported issues with firmness and support. Overall, most guests enjoyed a restful night’s sleep thanks to the comfortable bedding.
Days Inn Hotel Gretna Green provides a solid three-star experience, often exceeding expectations in its category. While the decor may be dated, the clean, comfortable rooms and excellent value for money make it a reliable choice for travelers seeking budget-friendly accommodations. The hotel’s convenient location, ample parking and attentive staff further contribute to its appeal as a pleasant and economical stopover. Show more
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Categories
Dog Friendly Hotel
This hotel is pet-friendly.
Cheap Hotel
This hotel provides affordable accommodation near Gretna Green. It's a convenient stop for travelers on the A74M, offering essential amenities at a reasonable price.
Accessible Hotel
This hotel is listed as an accessible hotel with accessible rooms available. It provides free parking and is located conveniently close to the motorway services.
Hotel for Honeymoon
Family Friendly Hotel
3-Star Hotel
Room Types
Standard Double RoomAll rooms are on the ground floor.
Family RoomFree Wi-Fi, a flat-screen TV and an en suite bathroom with shower over bath are featured in this room. A complimentary hot drinks tray and hairdryer are also provided.
Double Room - Disability AccessThe double room offers a private entrance, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Guest Reviews
7.7
Good
Location
The Days Inn Hotel in Gretna Green boasts a prime location that makes it an optimal stopover for travelers on long journeys. Situated just off the M74 motorway, the hotel is easily accessible and perfect for those heading north or south, providing a convenient break for both short and extended trips. Despite its proximity to motorway services, the hotel offers a surprisingly quiet and peaceful environment, ensuring a restful night's sleep.
The hotel is particularly praised for its practicality with easy access to essential amenities, comfortable beds and secure private parking. Its strategic location near major roads and close to Gretna Green makes it an excellent base for exploring the surrounding area or breaking up a long journey. The nearby service station provides ample dining options and conveniences, making it a hassle-free choice for those in transit.
Dog-friendly policies and a reasonable price point add to its appeal, while the friendly and helpful staff enhance the overall experience. In summary, the Days Inn at Gretna Green is ideal for travelers looking for a comfortable, convenient and quiet stopover on their way to various destinations.
Breakfast
Guest opinions on breakfast at the Days Inn Hotel Gretna Green are notably mixed, largely influenced by the current unavailability of onsite breakfast due to kitchen refurbishments. Instead, breakfast is served at a nearby service station, requiring a short walk and resulting in varied experiences.
On the positive side, many guests found the breakfast to be good value for money, well-presented and tasty with specific praise for the sausages and hot dishes. Some appreciated the reasonable cost and mentioned that it met expectations when included in the room rate as a voucher. The breakfast at the service station was generally described as adequate with some guests noting the quality and quantity of the food provided.
Conversely, several reviews highlight significant dissatisfaction. Common complaints include limited choice with the breakfast offering primarily focused on fried options and lacking alternatives like cereal or fruit. There were also mentions of poor food quality and rude service at the service station. Some guests found the breakfast overpriced with essential items such as toast and drinks incurring additional charges. The lack of an onsite breakfast facility was a recurring issue, leading to disappointment for visitors expecting a more convenient dining option.
Overall, while some guests appreciated the value and taste of the breakfast provided offsite, others felt that the limitations, quality issues and the inconvenience of having to leave the hotel detracted from their stay.
Dinner
Days Inn Hotel Gretna Green receives mixed feedback regarding its dining options. Guests appreciate the convenience of having nearby service stations, just a short walk away, where they can find a variety of fast food outlets like Burger King, KFC and Waitrose. For those willing to take a short drive, quality pizza and other nearby eateries such as The Station pub, just five minutes up the road, come highly recommended.
However, there are notable limitations and some frustrations with the hotel and service area dining facilities. The onsite service station eateries often close early and offer limited, overpriced and, at times, poor-quality options that many guests find unsatisfactory. The absence of a dedicated restaurant within the hotel means that guests must rely on these service stations or drive into Gretna for more substantial meal options. This reliance can be particularly challenging for those with pets, as service stations do not permit dogs inside.
In summary, while the location offers convenient access to quick bites, a more varied and higher-quality dining experience might require a short drive outside the immediate vicinity of the hotel.
Rooms
Days Inn Hotel Gretna Green offers an array of spacious, clean and comfortable rooms, making it a convenient option for overnight stopovers near main road networks. With all rooms located on the ground floor, the setting is pleasant for a stroll and boasts ample parking. Bedrooms are well-sized, some newly refurbished and come equipped with modern amenities including good-sized bathrooms, walk-in showers and basic tea-making facilities. The beds are generally comfortable and rooms are described as quiet and warm, maintaining a suitable temperature.
Despite the positive aspects, the hotel’s decor is considered somewhat dated by numerous guests with several rooms showing signs of wear and in need of refurbishment. Some rooms had specific issues such as dirty carpets, lingering smells from previous occupants and occasional maintenance problems with bathroom locks and fixtures. Taller travelers or those with specific preferences for room setup may find their accommodations lacking.
However, value for money is a recurring theme in the reviews with many guests appreciating the clean, simple and spacious rooms for the price. Staff are repeatedly praised for their friendliness and efficiency, helping to ensure a smooth check-in process and a welcoming atmosphere.
For a functional and restful stopover, Days Inn Hotel Gretna Green meets essential requirements with commendable service, though it benefits from ongoing upgrades to match modern expectations.
Beds
The beds at Days Inn Hotel Gretna Green have received mixed feedback from guests. On the positive side, many have praised the beds for being comfy, comfortable and clean with several mentions of large, spacious and exceptionally clean rooms. Guests appreciated the clean, soft bed sheets and the added comfort of extra pillows and cotton bedding. Some noted that the beds were so comfortable that they didn't want to get out of bed and a few described their beds as the most comfortable they'd ever experienced in a hotel.
However, there were occasional criticisms about bed comfort. A portion of guests found the mattresses to be too firm, hard or even lumpy and springy. Some reported issues like mattresses dipping in the middle or being too soft and not supportive enough. A few guests mentioned that the double beds were small and uncomfortable and that there were insufficient power points near the bed.
Overall, while many guests enjoyed a restful night on the hotel's comfortable beds, there were notable exceptions where the bed quality did not meet expectations.
Cleanliness
When considering an overnight stop at Days Inn Hotel Gretna Green, guests frequently highlight its cleanliness and convenience. Many reviews emphasize that rooms are comfortable, airy and notably clean, often described as spotless, tidy and fresh. The staff also receives positive feedback for their friendliness and helpfulness, contributing to an overall pleasant stay.
Refurbished rooms give off a cleaner feel with large, well-appointed spaces that accommodate travelers' needs for comfort and relaxation. Modern amenities, like large walk-in showers, are appreciated and the hotel offers ample parking and minimal traffic noise despite its proximity to main road networks and service areas.
However, cleanliness isn't uniformly perfect. While many rooms are immaculate, some guests point out issues like dusty surfaces, dirty bathrooms and smelly carpets. A need for deeper cleaning and attention to detail in certain areas, such as behind doors and under beds, is occasionally noted. Instances of stains on sheets and towels, outdated bathroom fixtures and a general rundown appearance in some public areas were also mentioned.
Despite these inconsistencies, the hotel generally meets the expectations for a clean, comfortable stay, providing good value for money in a convenient location.
Staff
The reviews for Days Inn Hotel Gretna Green highlight the commendable service provided by the hotel staff. Guests consistently describe the staff as friendly, welcoming and helpful. The check-in process is noted to be efficient with a warm and accommodating reception. Housekeeping is praised for maintaining cleanliness and tidiness in the rooms and the overall service is considered professional and attentive.
Reception staff receive significant appreciation for their informative and helpful demeanor and particular mentions of individuals like Alex and Tracy further emphasize the personalized care guests experience. The front desk personnel are noted to be exceptional, often going out of their way to meet guest requests and make their stay comfortable.
The welcoming atmosphere extends to accommodating specific needs such as pet-friendly facilities with some reviewers highlighting the pet-friendly nature of the hotel. Guests also find the staff to be consistently cheerful, pleasant and committed to providing excellent customer service.
Despite a few isolated comments regarding less favorable interactions, the overwhelming consensus is that the staff at Days Inn Hotel Gretna Green play a pivotal role in ensuring a pleasant and satisfying stay, making the hotel a recommended choice for travelers.
Wi-Fi
Days Inn Hotel Gretna Green offers free WiFi for its guests, which generally provides good and easy access to the internet throughout the hotel. Many visitors reported the WiFi working well and being excellent, contributing to a convenient stay. However, some guests experienced inconsistent service with the connection dropping out occasionally or running very slowly. Issues such as the WiFi being on and off or not working inside the room were noted. Despite these occasional lapses, the hotel's internet service still received positive feedback from several visitors who found the connection to be fine or even very good. Despite some complaints, the clean and spotless rooms paired with free parking did enhance the overall stay for many guests.
Family
Days Inn Hotel Gretna Green offers a family-friendly experience boasting great value and convenience. The spacious family rooms are clean and comfortable, making them ideal for families with children. There are common areas, including a pool, which enhances the family-oriented atmosphere. The hotel is strategically located near fast food restaurants and shopping areas, a bonus for kids who loved the proximity to these amenities.
Although some reviews mentioned minor drawbacks, such as tired decor and basic family room setups, the overall impression remains positive. Families appreciated the ample space in rooms, which provided plenty of room for kids to play. The hotel staff's helpfulness in rearranging rooms and adapting to specific needs, such as providing a pull-out bed in place of a bed guard, garnered praise.
The location is excellent for those breaking up long drives, offering a good base for visiting nearby attractions such as wedding venues and outlet villages. Despite occasional comments about room requirements or minor maintenance issues, the hotel remains a convenient and practical option for family stays, supported by its friendly staff and effective accommodation arrangements.
3 Star
Days Inn Hotel Gretna Green provides guests with a solid three-star experience, often exceeding expectations for its category. The hotel prides itself on offering accommodations that are nearly on par with a premium hotel with some guests noting the quality and standards comparable to a 4-star rating. The rooms are noted for being clean, comfortable and quiet, providing an excellent value for money, which many guests found refreshing.
Though the hotel features basic facilities and decor that some might find dated, this is often balanced by the good size and neatness of the rooms. In addition, the hotel offers thoughtful touches like extra towels and afternoon tea for guests. It is ideal for those seeking budget-friendly and functional accommodations without luxury frills.
Guests found the hotel to be a perfect stop for a cheap and comfortable stay, despite the budget-friendly nature of the property being reflected in a standard motel-like setting with some tired decor. There are no real problems to report, as it effectively meets the essential needs of its guests, providing "exactly what you pay for."
Adding to the convenience, the hotel offers plenty of parking, although guests are reminded to register their cars for stays longer than three hours. While some felt the pricing could be steep compared to competitors, overall, Days Inn Hotel Gretna Green is praised for its excellent value for money, making it a reliable choice for a pleasant and economical stopover.
Accessible
Days Inn Hotel Gretna Green offers a convenient and accessible option for travelers, particularly those with disabilities. Located just off the M74 motorway, the hotel provides easy access from the motorway and is situated near various restaurants. The single-level layout with ground floor rooms and wide, flat corridors, ensures that guests encounter no stairs and benefit from a ramp to the entrance and designated disabled parking.
The hotel's accessible rooms are designed with several features to aid those with mobility issues. Rooms come with a large bathroom equipped with grab rails around the toilet and a low-sided bath, making it suitable for individuals with some level of independence. However, these facilities may not be entirely suitable for wheelchair users, as some guests noted the absence of walk-in showers and better supportive setups.
Despite a few limitations, such as heavy doors and the absence of air conditioning, the hotel rooms are generally spacious, lovely and clean. The property is wheelchair-friendly with plenty of room for maneuvering and the accessible rooms typically include both a double and a single bed, though mattress quality has received mixed feedback.
Overall, Days Inn Hotel Gretna Green is praised for its ease of access, good location and budget-friendly pricing, providing a practical option for travelers, including those accompanied by pets like dogs and cats. The hotel provides a hassle-free stay with the significant advantage of being conveniently accessible for disabled guests, despite some areas needing improvement to enhance the overall accessibility experience.
Dog Friendly
Days Inn Hotel Gretna Green is a popular choice for travelers with dogs, offering a variety of pet-friendly amenities that enhance both convenience and comfort. Guests appreciate being able to include their dogs in their travels, highlighting the pet-friendly stay and accommodations provided. The convenient location is ideal for breaking up long journeys with plenty of grassed areas and nice places to walk dogs, which contributes to a stress-free experience for both pets and their owners.
The rooms are generally clean, quiet and comfortable, although a few guests noted the presence of dog hairs. The hotel maintains a reasonable balance between maintaining a clean environment and being welcoming to pets. Staff members are mentioned as being very helpful and kind to guests' dogs, further enhancing the positive experience.
While there is a fee of £15 per dog per night, many guests find the hotel a great value for money, appreciating no extra costs for dogs and the warm reception their pets receive. The surrounding areas offer ample opportunities for dog walking, ensuring pets get enough exercise and fresh air.
Despite minor issues such as occasional noise from other dogs and some cleanliness concerns, the overall impression from guests is that the hotel is a very accommodating and dog-friendly place, making it a suitable choice for dog owners looking for a comfortable and supportive environment.
No, Days Inn Hotel Gretna Green doesn't have any pool.
No, a spa isn't available at Days Inn Hotel Gretna Green.
Yes, Days Inn Hotel Gretna Green welcomes dogs.
No, parking facilities aren't available at Days Inn Hotel Gretna Green.
No, Days Inn Hotel Gretna Green doesn't have a gym.