Mercure Grenoble Centre Porte des Alpes
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Summary of reviewsHotel Mercure Grenoble Centre Président generally earns commendation from guests across several categories, with its staff and location often highlighted as standout features. The hotel is situated in a tranquil area just outside the bustling center of Grenoble, providing convenient access to city attractions and essential amenities. Despite concerns about safety in the surrounding neighborhood, guests appreciate the hotel's proximity to tram stops and the availability of secure parking options, which ease the challenges of urban travel.
The staff receive high praise for their friendliness, warmth, and professionalism, significantly enhancing the overall guest experience. Reception and restaurant staff are noted for their welcoming demeanor, contributing to a pleasant stay. This positive interaction, coupled with the well-maintained facilities, ensures a comforting environment for visitors.
The hotel’s breakfast offering is renowned for its variety and quality, featuring a generous continental buffet with local products that diversify the meal. Although occasional lapses in service consistency and perceptions regarding value for money are noted, the overall breakfast experience is appreciated.
Rooms at the hotel are spacious and comfortable with modern amenities, including good-quality bedding, large televisions, and efficient air conditioning. Cleanliness is typically well-regarded, despite minor maintenance issues, and guests find the rooms conducive to relaxation.
Guests also benefit from a variety of leisure features, including a gym and wellness facilities such as a pool, sauna, and jacuzzi. These amenities are well-received despite occasional shortcomings in maintenance.
However, challenges persist with the WiFi service, which many find unreliable and inadequate for work purposes. Connectivity issues and security concerns impact guests’ ability to remain connected throughout their stay.
When considering the hotel's claimed four-star status, some guests express dissatisfaction, noting that certain areas fall short of their expectations for a higher-tier property. Issues with room furnishings and maintenance, along with criticisms of the restaurant, suggest room for improvement in delivering the quality and service expected from a four-star establishment.
Overall, Hotel Mercure Grenoble Centre Président offers a comfortable and connected base for travelers exploring Grenoble, marked by impressive staff and a strategic location, with room for refinement in certain services and facilities.
Categories
The staff receive high praise for their friendliness, warmth, and professionalism, significantly enhancing the overall guest experience. Reception and restaurant staff are noted for their welcoming demeanor, contributing to a pleasant stay. This positive interaction, coupled with the well-maintained facilities, ensures a comforting environment for visitors.
The hotel’s breakfast offering is renowned for its variety and quality, featuring a generous continental buffet with local products that diversify the meal. Although occasional lapses in service consistency and perceptions regarding value for money are noted, the overall breakfast experience is appreciated.
Rooms at the hotel are spacious and comfortable with modern amenities, including good-quality bedding, large televisions, and efficient air conditioning. Cleanliness is typically well-regarded, despite minor maintenance issues, and guests find the rooms conducive to relaxation.
Guests also benefit from a variety of leisure features, including a gym and wellness facilities such as a pool, sauna, and jacuzzi. These amenities are well-received despite occasional shortcomings in maintenance.
However, challenges persist with the WiFi service, which many find unreliable and inadequate for work purposes. Connectivity issues and security concerns impact guests’ ability to remain connected throughout their stay.
When considering the hotel's claimed four-star status, some guests express dissatisfaction, noting that certain areas fall short of their expectations for a higher-tier property. Issues with room furnishings and maintenance, along with criticisms of the restaurant, suggest room for improvement in delivering the quality and service expected from a four-star establishment.
Overall, Hotel Mercure Grenoble Centre Président offers a comfortable and connected base for travelers exploring Grenoble, marked by impressive staff and a strategic location, with room for refinement in certain services and facilities.
Hotel near Ski Resorts
This hotel's central location in Grenoble makes it a suitable base for accessing multiple ski resorts. It provides convenient access to transportation hubs, facilitating trips to resorts like Chamrousse, Alpe d'Huez, and Les Deux Alpes.
Dog Friendly Hotel
This hotel is known to be pet-friendly and provides a comfortable environment for both guests and their pets. The hotel is well-equipped with amenities and services to ensure a pleasant stay.
Hotel with Swimming Pool
This hotel offers an indoor swimming pool, sauna, and fitness room. Guests have noted the pool/jacuzzi as particularly enjoyable during hot periods.
Heated Pool Indoor Pool
Business Hotel
This Mercure hotel in Grenoble provides well-equipped meeting rooms and essential business services. Its central location ensures easy access to business districts and transport facilities. The hotel is also known for its comfortable and efficient service.
Hotel with Parking
This hotel provides parking facilities, which is beneficial for guests exploring Grenoble and the surrounding areas. The availability of parking enhances the overall experience.
Accessible Hotel
The entire unit of this hotel is wheelchair accessible, and upper floors are reachable by elevator. Facilities are adapted for guests with reduced mobility, and accessible parking is provided on site.
Hotel with Gym
This hotel has fitness amenities for its guests. The fitness facilities enables guests to engage in physical exercise and maintain their fitness regimes.
4-Star Hotel
Part of the Mercure chain, this hotel guarantees a certain standard of quality and service. Its location near the Porte des Alpes provides easy access to Grenoble and surrounding areas.
Hotel with Indoor Pool
This hotel offers a comprehensive wellness area featuring an indoor swimming pool, a whirlpool, two saunas, and a fitness center. These facilities provide a relaxing and well-equipped environment for guests.
Hotel for Honeymoon
Romantic Hotel
Hotel with Heated Pool
Guest Reviews
Hotel Mercure Grenoble Centre Président offers a mixed but generally positive impression when it comes to its location. Nestled in a quiet area just outside the bustling center of Grenoble, the hotel provides guests with easy access to city attractions. It's conveniently within walking distance of the city center, about 1.5 km from the central train station, and close to tram stops, making it a practical choice for travelers wanting to explore Grenoble without being in the heart of the hustle and bustle. The area offers lovely views of the surrounding mountains and a peaceful environment while still being close to essential amenities, and there's the added advantage of both free and paid parking options, including safe underground parking for those traveling by car.
However, while the location is appreciated for its tranquility and accessibility, some guests have expressed concerns about safety in the surrounding neighborhood. Reports of theft and incidents involving the hotel parking area have been noted, suggesting the area may not be as secure as some patrons would prefer. Despite this, the hotel's staff earns high marks for friendliness and warmth, contributing to a pleasant stay, alongside the comforts of the hotel, such as cleanliness, cozy rooms, and a good breakfast offering. Overall, Hotel Mercure Grenoble Centre Président provides a comfortable base with great connectivity to central Grenoble and the broader region, albeit in a neighborhood that has received varying feedback on safety.
Hotel Mercure Grenoble Centre Président offers a breakfast experience that frequently garners praise for its variety and quality. Guests appreciate the excellent continental buffet and the selection of both hot and cold items, making it a hearty start to the day. The breakfast includes delicious bread and pastries, with local products enhancing the meal's appeal. Many have described the buffet as generous and superb, providing a substantial choice that meets expectations for a big hotel.
However, there are notes of inconsistency in the breakfast service which some guests have pointed out. Instances of missing items or lack of replenishment, such as orange juice and pastries, have been reported, compromising the overall experience at times. While staff have generally been welcoming and attentive, lapses have occurred, leading to disappointment for some guests. Additionally, there are concerns about the breakfast's value for money, as it is often cited as relatively expensive compared to what is offered.
In essence, the breakfast at Hotel Mercure Grenoble Centre Président is generally very good, with an extensive array of options for a satisfying meal, although it could benefit from addressing inconsistencies and price perceptions.
While exploring the culinary offerings at Hotel Mercure Grenoble Centre Président, guests have shared varied experiences regarding dinner at the hotel's restaurant. On the positive side, the quality of the food has been praised, with some guests describing their dinner as unforgettable and appreciating dishes like the delicious swordfish. The professionalism and availability of the restaurant staff also receive commendations, enhancing the dining experience for those who had the opportunity to indulge.
However, guests have encountered some disappointments, particularly concerning availability. The restaurant's closure on weekends and certain holidays, including Christmas Eve, has left guests without dining options during those times. The advertised dinner did not always meet expectations, with some meals seemingly reheated rather than homemade. Issues with particular dishes like raw fries further highlight areas needing improvement. Despite these hiccups, guests acknowledge the high quality of food when available, making it a destination worth considering outside of restricted dining times.
Hotel Mercure Grenoble Centre Président is well-regarded for its comfortable and quiet rooms, making it an ideal choice for travelers seeking relaxation. The rooms are notably spacious, which is a pleasant surprise for French standards, and equipped with good-quality bedding, large televisions, and efficient air conditioning. Guests particularly appreciate the cleanliness and thoughtful arrangement of the rooms, with some featuring additional amenities like a Nespresso coffee machine and a mini-bar.
While many rooms are praised for their modern appearance and recent renovations, some guests have encountered rooms that seem a bit dated, with older furniture and wear around the edges. Despite this, the positive aspects—such as the peaceful ambiance, soundproofing, and attentive staff—often leave a lasting impression.
The hotel’s practicality extends to well-appointed bathrooms and essential in-room facilities, contributing to a comfortable stay. However, minor issues like difficult-to-open doors, sporadic issues with the TV, and limited minibar offerings were noted occasionally.
Overall, the hotel's strategic location and easy accessibility are complemented by secure parking and great views from higher floors, making it a convenient and pleasant stop for travelers visiting Grenoble.
Travelers looking for a restful night’s sleep in Grenoble will find that Hotel Mercure Grenoble Centre Président consistently receives praise for its comfortable accommodations. Guests frequently note the excellent quality of the bedding, describing it as perfect, impeccable, and incredibly comfortable. The rooms are spacious and paired with attentive, pleasant staff, enhancing the overall guest experience. Visitors appreciate the cleanliness and quality of the bedding, often highlighting the comfort of the duvets and pillows. With features such as air-conditioning and large televisions, the rooms provide a welcoming retreat. While a few find the beds a bit soft, the overwhelming consensus is one of satisfaction with the cozy, king-size options available. The combination of great bedding and additional amenities makes this hotel an appealing choice for those prioritizing a good night's rest.
Hotel Mercure Grenoble Centre Président presents a mixed picture when it comes to cleanliness, drawing both praise and criticism from guests. On the positive side, many reviewers appreciate the overall cleanliness of the hotel and describe the rooms as clean, spacious, and well-furnished, with comfortable and clean bedding. The bathrooms often receive commendations for being clean and well-maintained. This suggests that the hotel makes an effort in ensuring that the core guest areas meet cleanliness standards.
However, several areas fall short of expectations. Some guests report issues with maintenance, such as peeling paint, mold stains, and broken fixtures. There are instances of unclean spots, including dusty floors and marks on furniture, as well as specific complaints about elevators and ground floor restrooms. The hotel's dining and breakfast area also receive mention for their small size and limited options.
In summary, while the Mercure Hotel offers clean and comfortable accommodations in a convenient location, attention to detail in cleaning and maintenance could enhance the overall guest experience.
Hotel Mercure Grenoble Centre Président is consistently praised for its outstanding staff, who are described as charming, kind, and incredibly helpful. Guests have remarked on the pleasantness and professionalism of the team, highlighting their attentive and caring nature. The reception staff, in particular, are noted for their warm welcomes and responsiveness to any inconveniences that arise during the stay. Language barriers are minimized as the staff speak enough English to assist guests with any queries they may have.
The management and general staff display a dedication to providing high-quality service, ensuring visitors feel welcomed and valued. Several names have been singled out for exceptional service, with mentions of Mr. Nicolas and Victor at the reception, adding a personal touch to the overall guest experience. The hotel’s restaurant staff also receive special commendation for their friendly and welcoming demeanor, contributing to an enjoyable dining experience.
Moreover, guests appreciate the team's readiness to provide assistance for both typical inquiries and more unexpected requests, noting their friendliness towards both human guests and pets alike. The staff’s welcoming attitude, coupled with clean facilities, makes for a comforting environment. Their warmth extends to making the check-in and check-out processes smooth and efficient, reinforcing the sentiment that the staff are indeed the gem of the hotel.
Hotel Mercure Grenoble Centre Président provides an overall unsatisfactory experience for guests relying on WiFi during their stay. While some reviewers describe the WiFi as very nice, a significant number encounter issues such as non-existent connectivity and poor speed, which render it almost impossible to stay connected or perform work-related tasks. The WiFi struggles to reach certain rooms and is reportedly plagued by security concerns, preventing some devices from gaining access. Although there is mention of better performance in outdoor areas, guests looking for reliable WiFi access throughout the hotel might find these limitations frustrating.
The Hotel Mercure Grenoble Centre Président offers a gym that has garnered mixed feedback from its guests. Several reviews highlight the gym as a pleasant and enjoyable amenity, describing it as excellent and very well-equipped, with features such as stationary bikes, rowing machines, and weight machines. Many guests appreciate the accessibility of the gym, noting that it's open from early in the morning until late at night, providing ample opportunity to work out. The gym, along with the small pool that doubles as a large jacuzzi, adds considerable value to a stay at the hotel. However, despite the positive comments, some guests have pointed out issues with equipment maintenance, with reports of certain weight machines being non-functional and concerns about cleanliness. Overall, the gym is considered a notable advantage of the hotel, especially for those who prioritize fitness facilities during their travels.
Hotel Mercure Grenoble Centre Président offers guests a spa area that generally receives positive remarks, highlighting the hotel’s pool and jacuzzi as enjoyable amenities, especially appreciated during warm weather. The sauna is noted as a pleasant addition, and both the jacuzzi and sauna provide a relaxing retreat after a long day. However, some reviews mention that the pool can be small and occasionally chilly, with instances of it being closed due to maintenance issues. Despite occasional technical difficulties, including the jacuzzi jets not working effectively, the overall sentiment towards the indoor pool and sauna is favorable, marking them as significant bonuses to the hotel's offerings.
Hotel Mercure Grenoble Centre Président offers a variety of parking options catering to different needs. The hotel is equipped with secure underground parking, providing peace of mind for guests looking to keep their vehicles safe in a busy city environment. This underground parking option is particularly appreciated by motorcycle owners for its security. However, it's worth noting that the entrance to this parking can be quite narrow, posing challenges for larger cars.
For those seeking convenience, there is large on-ground parking available right at the hotel. Additionally, free outdoor parking is accessible in front of the hotel, making it easy to find a spot without reservation. The location of the hotel allows guests to enjoy a quiet and accessible stay, with parking facilities that offer good value for money despite some areas needing renovation.
While the paid garage costs 14 euros per night, it offers the advantage of taking vehicles off the street, an appealing option given potential security concerns with the free parking. Overall, the hotel provides good parking conditions with monitored options, ensuring guests have suitable choices depending on their vehicle size and security preferences.
The reviews for Hotel Mercure Grenoble Centre Président reflect a general sense of disappointment regarding its classification as a four-star hotel. Guests often note that the establishment does not meet the expectations typically associated with this rating level. Many reviewers find the rooms to be small and not adequately furnished, suggesting a lack of attention to detail expected at a higher-tier hotel. Maintenance and cleanliness issues are a common theme, with several comments highlighting an overall atmosphere of decay and neglect. The hotel's restaurant is criticized for its poor quality, further contributing to the dissatisfaction. This perceived decline in standards has led guests to question the current standing of the Mercure brand itself. Overall, the reviews suggest that the hotel falls short in delivering the quality and service anticipated from a four-star property.
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Location
However, while the location is appreciated for its tranquility and accessibility, some guests have expressed concerns about safety in the surrounding neighborhood. Reports of theft and incidents involving the hotel parking area have been noted, suggesting the area may not be as secure as some patrons would prefer. Despite this, the hotel's staff earns high marks for friendliness and warmth, contributing to a pleasant stay, alongside the comforts of the hotel, such as cleanliness, cozy rooms, and a good breakfast offering. Overall, Hotel Mercure Grenoble Centre Président provides a comfortable base with great connectivity to central Grenoble and the broader region, albeit in a neighborhood that has received varying feedback on safety.
Breakfast
However, there are notes of inconsistency in the breakfast service which some guests have pointed out. Instances of missing items or lack of replenishment, such as orange juice and pastries, have been reported, compromising the overall experience at times. While staff have generally been welcoming and attentive, lapses have occurred, leading to disappointment for some guests. Additionally, there are concerns about the breakfast's value for money, as it is often cited as relatively expensive compared to what is offered.
In essence, the breakfast at Hotel Mercure Grenoble Centre Président is generally very good, with an extensive array of options for a satisfying meal, although it could benefit from addressing inconsistencies and price perceptions.
Dinner
However, guests have encountered some disappointments, particularly concerning availability. The restaurant's closure on weekends and certain holidays, including Christmas Eve, has left guests without dining options during those times. The advertised dinner did not always meet expectations, with some meals seemingly reheated rather than homemade. Issues with particular dishes like raw fries further highlight areas needing improvement. Despite these hiccups, guests acknowledge the high quality of food when available, making it a destination worth considering outside of restricted dining times.
Rooms
While many rooms are praised for their modern appearance and recent renovations, some guests have encountered rooms that seem a bit dated, with older furniture and wear around the edges. Despite this, the positive aspects—such as the peaceful ambiance, soundproofing, and attentive staff—often leave a lasting impression.
The hotel’s practicality extends to well-appointed bathrooms and essential in-room facilities, contributing to a comfortable stay. However, minor issues like difficult-to-open doors, sporadic issues with the TV, and limited minibar offerings were noted occasionally.
Overall, the hotel's strategic location and easy accessibility are complemented by secure parking and great views from higher floors, making it a convenient and pleasant stop for travelers visiting Grenoble.
Beds
Cleanliness
However, several areas fall short of expectations. Some guests report issues with maintenance, such as peeling paint, mold stains, and broken fixtures. There are instances of unclean spots, including dusty floors and marks on furniture, as well as specific complaints about elevators and ground floor restrooms. The hotel's dining and breakfast area also receive mention for their small size and limited options.
In summary, while the Mercure Hotel offers clean and comfortable accommodations in a convenient location, attention to detail in cleaning and maintenance could enhance the overall guest experience.
Staff
The management and general staff display a dedication to providing high-quality service, ensuring visitors feel welcomed and valued. Several names have been singled out for exceptional service, with mentions of Mr. Nicolas and Victor at the reception, adding a personal touch to the overall guest experience. The hotel’s restaurant staff also receive special commendation for their friendly and welcoming demeanor, contributing to an enjoyable dining experience.
Moreover, guests appreciate the team's readiness to provide assistance for both typical inquiries and more unexpected requests, noting their friendliness towards both human guests and pets alike. The staff’s welcoming attitude, coupled with clean facilities, makes for a comforting environment. Their warmth extends to making the check-in and check-out processes smooth and efficient, reinforcing the sentiment that the staff are indeed the gem of the hotel.
Wi-Fi
Gym
Pool
Parking
For those seeking convenience, there is large on-ground parking available right at the hotel. Additionally, free outdoor parking is accessible in front of the hotel, making it easy to find a spot without reservation. The location of the hotel allows guests to enjoy a quiet and accessible stay, with parking facilities that offer good value for money despite some areas needing renovation.
While the paid garage costs 14 euros per night, it offers the advantage of taking vehicles off the street, an appealing option given potential security concerns with the free parking. Overall, the hotel provides good parking conditions with monitored options, ensuring guests have suitable choices depending on their vehicle size and security preferences.
4 Star
Yes, Mercure Grenoble Centre Porte des Alpes has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Mercure Grenoble Centre Porte des Alpes.
Yes, Mercure Grenoble Centre Porte des Alpes welcomes dogs.
Yes, parking facilities are available at Mercure Grenoble Centre Porte des Alpes.
Yes, Mercure Grenoble Centre Porte des Alpes has a gym.
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