Embassy Suites by Hilton Greenville Downtown Riverplace
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Summary of reviewsEmbassy Suites by Hilton Greenville Downtown Riverplace receives largely positive reviews, with guests praising its prime downtown location, excellent amenities, and welcoming atmosphere. The hotel's location is highlighted as a major draw, with visitors appreciating the convenience of being close to shops, restaurants, and the scenic Greenway, complemented by lovely views of the river and Falls Park. This ideal setting allows guests to explore the area easily, often without needing to drive.
Breakfast is another standout feature, offering a variety of delicious options, including a popular made-to-order omelet station. Guests consistently enjoy the breakfast experience, despite occasional notes on staffing. The hotel's suites are commended for their spaciousness and cleanliness, providing a comfortable retreat with beautiful views over the Reedy River. A few isolated issues are noted, such as noise from ventilation and suggestions for bedding improvements, but overall feedback is positive regarding room quality.
Cleanliness throughout the property is frequently applauded, with guests noting the immaculate condition and tasteful decorations that contribute to a pleasant stay. The staff is generally well-regarded for their professionalism and friendliness, particularly the front desk team, who are praised for their helpful and courteous service. While there are occasional mentions of less favorable interactions, the overarching sentiment reflects a team committed to excellent customer service.
Parking options at the hotel offer convenience with an on-site garage, though the cost and clarity of parking and housekeeping protocols receive mixed reviews. Some guests feel the parking fee should be included due to the hotel's location, and valet service is noted as being expensive.
Overall, Embassy Suites by Hilton Greenville Downtown Riverplace offers a fulfilling and enjoyable experience, marked by its advantageous location, high-quality accommodations, and attentive staff, though minor improvements in parking and housekeeping clarity could enhance guest satisfaction.
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Breakfast is another standout feature, offering a variety of delicious options, including a popular made-to-order omelet station. Guests consistently enjoy the breakfast experience, despite occasional notes on staffing. The hotel's suites are commended for their spaciousness and cleanliness, providing a comfortable retreat with beautiful views over the Reedy River. A few isolated issues are noted, such as noise from ventilation and suggestions for bedding improvements, but overall feedback is positive regarding room quality.
Cleanliness throughout the property is frequently applauded, with guests noting the immaculate condition and tasteful decorations that contribute to a pleasant stay. The staff is generally well-regarded for their professionalism and friendliness, particularly the front desk team, who are praised for their helpful and courteous service. While there are occasional mentions of less favorable interactions, the overarching sentiment reflects a team committed to excellent customer service.
Parking options at the hotel offer convenience with an on-site garage, though the cost and clarity of parking and housekeeping protocols receive mixed reviews. Some guests feel the parking fee should be included due to the hotel's location, and valet service is noted as being expensive.
Overall, Embassy Suites by Hilton Greenville Downtown Riverplace offers a fulfilling and enjoyable experience, marked by its advantageous location, high-quality accommodations, and attentive staff, though minor improvements in parking and housekeeping clarity could enhance guest satisfaction.
Hotel Taking Steps Towards Sustainability
This hotel holds three third-party sustainability certifications: ISO 14001:2015 Environmental management system, ISO 50001:2018 Energy management systems, and ISO 9001:2015 Quality management systems. It also implements water conservation measures, energy-efficient lighting, and a recycling program.
Hotel for Honeymoon
Located in the vibrant Riverplace district, this upscale hotel offers spacious suites and is home to 'Up on the Roof' bar with panoramic city views, providing a stylish and convenient base for a romantic getaway.
Family Friendly Hotel
This hotel is well-suited for families due to its spacious suites, providing ample room for everyone to relax. Its downtown location offers convenient access to family-friendly attractions like Falls Park on the Reedy and the Children's Museum of the Upstate.
Hotel with Swimming Pool
Located in downtown Riverplace, this hotel offers an indoor pool for year-round enjoyment. Its central location allows easy access to Greenville's attractions, combining relaxation with urban exploration.
Indoor Pool
Business Hotel
This hotel offers spacious suites ideal for extended business stays, along with well-equipped meeting rooms and business center facilities. Its location in downtown Greenville provides easy access to corporate offices and dining options.
Hotel with Parking
This hotel provides parking for guests visiting the Riverplace district. The parking is easily accessible and adds to the hotel's appeal for both business and leisure travelers.
EV charging stations
Accessible Hotel
The hotel provides 23 ADA-Accessible Rooms and accessible parking spaces. It offers assistive listening devices, Braille/raised signage, and an elevator with a 42-inch wide door. An on-site pool hoist is available for pool access, and the path to the entrance is stair-free and well-lit.
To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach? No
Show more...Hotel with EV Charging Stations
This hotel offers EV charging stations, making it a convenient choice for electric vehicle owners. It is also a 4-star hotel that is both luxurious and accessible.
4-Star Hotel
Embassy Suites by Hilton Greenville Downtown Riverplace offers spacious suites and complimentary amenities. Its location and range of services make it a strong option for a comfortable and convenient stay.
Luxury Hotel
Romantic Hotel
Hotel with Gym
Hotel with Indoor Pool
Guest Reviews
Embassy Suites by Hilton Greenville Downtown Riverplace boasts a prime location that attracts guests who appreciate both convenience and scenic beauty. Nestled in the heart of downtown Greenville, this hotel offers easy access to a myriad of shops, restaurants, and the Greenway, making it an ideal spot for those keen on exploration without the hassle of driving. Many visitors note the advantage of a nearby parking garage, ensuring smooth transitions between travel and leisure. The hotel's surrounding scenery, characterized by views of the river and Falls Park, adds to the charm and allure of staying here. Guests tend to love the ability to walk to everything they need, perfectly encapsulating the spirit of a leisurely city break. Additionally, the cleanliness and spaciousness of the rooms complement this fantastic location, enhancing the overall experience for travelers seeking both comfort and convenience.
Embassy Suites by Hilton Greenville Downtown Riverplace provides a breakfast experience that consistently garners praise from its guests. Many describe the breakfast as delicious and outstanding, highlighting a variety of choices that cater to diverse tastes. The made-to-order omelet station stands out as a fantastic feature, contributing to guests' enjoyment. While some visitors mention occasional staffing shortfalls, these do not seem to overshadow the overall positive experience. The abundance of delightful options adds considerable value to the stay, making breakfast a memorable part of the hotel's offering.
At Embassy Suites by Hilton Greenville Downtown Riverplace, the rooms consistently receive high praise for their delightful size and cleanliness. Guests frequently describe the suites as spacious, cozy, and very comfortable, making them a perfect retreat for visitors. Many rooms boast impressive views, with balconies offering a picturesque look over the Reedy River, enhancing the overall experience. The suite design is often highlighted, with particular mention of their amazing layout and excellent amenities. Despite the overwhelmingly positive feedback, a few guests have noted isolated issues, such as noise from nearby ventilation systems and occasional cleaning oversights. Some guests also suggest improvements to the bedding, favoring a switch to pillow-top mattresses for enhanced comfort. Overall, the guest rooms at this hotel receive positive reviews for their generous space and cleanliness, coupled with stunning views and a comfortable atmosphere.
Embassy Suites by Hilton Greenville Downtown Riverplace receives high praise for its cleanliness and overall maintenance. Guests consistently mention the immaculate condition of the property, highlighting that both the rooms and the facility as a whole are exceptionally clean. Visitors appreciate the hotel's beautiful holiday decorations and the spacious, comfortable rooms, which contribute to a pleasant stay. While there is a note that some rooms may not be serviced until later in the day, this does not overshadow the positive remarks about the hotel's cleanliness and aesthetic appeal.
The staff at Embassy Suites by Hilton Greenville Downtown Riverplace generally receives commendation for their professionalism and inviting demeanor. Guests frequently describe the staff as extremely helpful, friendly, and courteous, with particular praise for the front desk, where the service is noted to be excellent. The receptionists are highlighted as being patient and kind, contributing to an overall perception of amazing customer service. Despite these positives, there are occasional mentions of less friendly interactions, and an issue with housekeeping entering a room unannounced. However, the prevailing sentiment emphasizes a team that is dedicated to providing a welcoming experience.
Embassy Suites by Hilton Greenville Downtown Riverplace offers convenient and straightforward parking options with an on-site parking deck that guests have found easy to use. While the availability of parking is appreciated, some guests think the parking should be free due to its proximity to the hotel. There are mixed reviews regarding the cost, with some feeling the charge is reasonable, while others consider it excessive or unexpected. Valet parking is available but noted as being on the expensive side. Some guests have experienced difficulties in accessing parking and the surrounding area, which could detract from the overall convenience. Despite these mixed opinions, the presence of an on-site parking garage provides a straightforward parking solution for those staying at the hotel, though clarity on housekeeping and parking protocols would improve the overall experience.
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Location
Breakfast
Rooms
Cleanliness
Staff
Parking
Yes, Embassy Suites by Hilton Greenville Downtown Riverplace has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Embassy Suites by Hilton Greenville Downtown Riverplace.
No, Embassy Suites by Hilton Greenville Downtown Riverplace doesn't allow dogs.
Yes, parking facilities are available at Embassy Suites by Hilton Greenville Downtown Riverplace.
Yes, Embassy Suites by Hilton Greenville Downtown Riverplace has a gym.
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