Hotel Gollner

Graz 47.06704000, 15.44621700 , Schlögelgasse 14 (Show on Map)
8.4
Very Good


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Summary of reviewsHotel Gollner in Graz is highly regarded for its prime location, offering guests easy access to the city's cultural attractions and vibrant urban ambiance. Nestled in the city center near landmarks such as the opera house and the historic district, it provides a convenient base for those eager to explore Graz, with shopping, dining, and public transportation options all within easy reach. Despite its central positioning, the hotel maintains a serene atmosphere, making it an ideal retreat for guests.

The breakfast experience at Hotel Gollner is another highlight, with an extensive and high-quality buffet offering a variety of delicious options. Guests are treated to a relaxing atmosphere in which to enjoy their meals, sometimes opting to dine on the terrace. The attentive staff further enhance this experience, earning praise for their friendliness and efficiency.

Hotel Gollner's rooms also receive positive feedback, noted for their spaciousness, cleanliness, and modern decor. Guests appreciate the availability of newly renovated rooms and those with appealing views, although some rooms facing the street may experience noise. The overall cleanliness of the hotel stands out as exceptional, contributing to an inviting environment bolstered by the staff's dedication to service and guest satisfaction.

Staff at Hotel Gollner consistently impress guests with their super friendly and helpful nature, ensuring a smooth and pleasant stay. The reception team is particularly commended for their warmth and accommodating manner, enhancing the overall guest experience.

While free WiFi is generally reliable and fast throughout public areas like the terrace, some rooms may experience occasional connection difficulties. The availability of parking options, including an underground garage and electric car charging stations, is appreciated despite additional charges, offering convenience in the bustling heart of Graz.

Hotel Gollner is notably family-friendly, providing spacious family rooms and adjoining options for comfort and convenience. The welcoming, personalized atmosphere associated with a family-run establishment is palpable, further enriching the stay for guests with children.

Beds receive mixed reviews, with many guests finding them comfortable, although some preferences for firmness vary. A few concerns about specific room setups like sofa beds are noted.

Although Hotel Gollner impresses with its service and facilities, some guests feel it aligns more closely with a three-star rating, possibly due to missing amenities and issues like the absence of air conditioning in certain rooms. Nonetheless, the hotel delivers a memorable experience underscored by its location, cleanliness, and staff dedication, making it a desirable choice for travelers.
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Hotel Taking Steps Towards Sustainability
Hotel Gollner is the first city-center hotel in Graz to be awarded the Austrian Ecolabel since January 2025, signifying a strong commitment to environmental practices. They implement energy-saving technologies, water-saving measures, and a comprehensive waste management system. They also prioritize regional and organic products for their breakfast buffet and offer amenities for sustainable mobility like EV charging stations and bicycle storage.

Hotel for Honeymoon
This hotel provides comfortable rooms and a friendly atmosphere, with a convenient location in Graz. Its traditional charm and modern amenities make it a pleasant choice for a honeymoon.

Dog Friendly Hotel
This hotel welcomes dogs with open arms, offering amenities such as welcome treats, free dog bowls, and dog blankets. It is ideally located near the Stadtpark for walks and provides tips for dog-friendly activities, making it a top choice for dog owners.

Romantic Hotel
Known for its intimate atmosphere and personalized service, making it a charming option for couples. The hotel's attention to detail creates a special and memorable experience.

Hotel near Nightlife Spots
Located centrally in Graz, Hotel Gollner is near many of the city's nightlife hotspots. Its location allows guests to easily experience the city's bars and clubs.

Business Hotel
This hotel provides comfortable accommodations and essential amenities for business travelers. Its central location and business-friendly services make it a practical choice.

Accessible Hotel
Hotel Gollner offers 1 accessible room and is generally suitable for those with reduced mobility, featuring disabled accessible facilities, disabled parking, and a disabled washroom.

Hotel with Gym
This hotel offers a fitness center. It provides comfortable accommodations with fitness facilities.

Small Hotel
Known for its personal service and family-run charm, this hotel provides a warm and inviting atmosphere. Its central location makes it convenient for exploring Graz, while its cozy rooms offer a comfortable retreat. It's a great choice for those seeking a traditional and intimate hotel experience.

Hotel with EV Charging Stations
This hotel offers comprehensive EV charging facilities, including a high-voltage socket (400 volts), a household socket (230 volts), and two Type 2 wallboxes (32A). Charging is available for an extra fee.

4-Star Hotel
This hotel provides comfortable accommodations in a convenient location. Its proximity to local amenities and attractions makes it a practical choice for visitors to Graz.

Historic Hotel

Hotel with Spa

Family Friendly Hotel

Hotel with Parking

EV charging stations  


Room Types
Classic Single Room This air-conditioned room with free WiFi is fitted with a cable TV, radio and desk. A private bathroom with a shower or bathtub, hairdryer and free toiletries is available. Please note that extra beds are not available in this room type.

Business Single Room This air-conditioned room with free WiFi offers a work desk, cable TV, radio, minibar and safe. A private bathroom with a bathtub or shower, hairdryer and free toiletries is available. Please note that extra beds are not available in this room type.

Classic Double Room This air-conditioned room with free WiFi offers a work desk, cable TV and radio. A private bathroom with a shower or bathtub, hairdryer and free toiletries is available. Please note that extra beds are not available in this room type.

One-Bedroom Apartment This air-conditioned apartment offers a separate living and sleeping area. It features free WiFi, a cable TV, radio, minibar, safe, desk and seating area. A private bathroom with a shower or steam shower, hairdryer and free toiletries is available. Some apartments have a terrace and/or a fully equipped kitchenette. Please inform the property at the moment of booking, in case you desire a kitchenette in your apartment. Please also note that this is subject to a surcharge of EUR 15 per day.

Business Double Room This air-conditioned room with free WiFi offers a cable TV, radio, desk, minibar and safe. A private bathroom with a shower or bathtub, hairdryer and free toiletries is available.

Basic Single Room Styled in pastel colours, this air-conditioned room features a French bed, a flat-screen TV, a minibar and free WiFi. The bathroom is fitted with a shower, hairdryer and free toiletries. Please note that extra beds are not available in this room type.

Junior Suite These junior suites offer a seating area with high-quality sofas.

Family Junior Suite Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which comes with a refrigerator, kitchenware, a microwave and an electric kettle. This family room features air conditioning, soundproof walls, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit offers 2 beds.

Guest Reviews
8.4
Very Good
Location
Hotel Gollner boasts an enviable location right in the heart of Graz, offering guests seamless access to the city's rich cultural attractions and lively urban vibe. Its proximity to key landmarks such as the opera house, Jakominiplatz—the central transportation hub—and the historic center makes it a perfect choice for those eager to explore the city's treasures. Despite its central position, the hotel maintains a pleasantly quiet atmosphere, ideal for guests seeking a peaceful retreat. Walking tours are a breeze, with shopping areas, coffee shops, restaurants, and the old town all within easy walking distance. The hotel is also well-connected by public transport, making it a convenient base for wider exploration. Guests frequently describe the location as "perfect," "ideal," and "unparalleled," underscoring its appeal to families, solo travelers, and those on city tours. Whether venturing into the heart of downtown Graz or relaxing in the nearby city park, Hotel Gollner's prime location ensures a memorable stay filled with easy access to the city's best offerings.

Breakfast
Hotel Gollner impresses guests with its exceptional breakfast offerings. Many reviewers praise the extensive variety and superior quality of the breakfast buffet, which is carefully prepared and attractively presented. The array of options includes a healthy selection of items such as bread, eggs, bacon, fruits, and yogurt, complemented by delicious coffee. Guests enjoy indulgent breakfast experiences, with the meals often described as tasty, abundant, and dreamlike.

The breakfast is served in a spacious room, providing a relaxing atmosphere to savor the meal, and guests have the option to dine on a terrace in favorable weather conditions. The attentive and courteous staff contribute positively to the breakfast experience, although some mention that the breakfast, while excellent, can be on the pricier side. Nonetheless, the quality and variety of the offerings often justify the cost for many visitors. Overall, the breakfast at Hotel Gollner is frequently noted as a highlight, with its world-class buffet leaving a lasting impression on guests.

Rooms
Hotel Gollner in Graz offers an impressive array of rooms that leave a strong positive impression on guests. Many reviews highlight the spaciousness and cleanliness of the rooms, with several noting the modern decor and good amenities. Guests particularly appreciate rooms with a view, especially those on higher floors. The hotel also provides newly renovated rooms that exude a modern style complemented by comfortable furnishings.

Room size varies, with some guests noting the luxury of large, well-equipped spaces and spacious bathrooms, while a few mention smaller rooms that are still adequate for solo travelers. The rooms are often described as functional and quiet, ideal for a restful stay. The hotel's period furniture adds a quaint charm to the decor, and guests frequently commend the spotlessness of both the rooms and bathrooms.

In terms of location, the hotel is perfectly situated for exploring the city, being both quiet and centrally located. Although some rooms facing the street might experience noise, others offer serene experiences. The overall structure of the hotel is very clean and welcoming, with attentive service adding to the comfortable and inviting atmosphere. Hotel terraces provide an excellent alternative for guests in rooms without balconies, offering views and a cozy spot for relaxation.

Beds
Hotel Gollner receives mixed reviews regarding its beds, though several positive aspects stand out. Many guests found the beds to be very comfortable, emphasizing great mattresses and tidy, clean accommodations. The comfort level generally satisfies, with particular praise for comfortable pillows and bedding contributing to a good night's sleep.

However, some guests noticed a stark difference in comfort preferences. Some found the beds too hard or firm for their taste, while others remarked on outdated or uncomfortable mattresses. A few guests had issues with the softness or firmness of the mattresses, indicating a divergence in expectations regarding comfort levels. The size and height of the beds occasionally presented challenges, particularly for families with young children. Additionally, specific rooms including those with sofa beds, raised concerns about noise and stability, with reports of loose and shaky structures.

While Hotel Gollner generally offers comfortable sleeping arrangements, the experience may vary depending on personal preferences for mattress firmness and bed style.

Cleanliness
Hotel Gollner is consistently praised for its outstanding cleanliness, which is a key highlight noted by numerous guests. The rooms and overall premises are exceptionally clean, setting a superb standard of hygiene that impresses visitors. Spotlessly clean rooms and well-maintained facilities ensure a comfortable stay, contributing to the hotel's reputation for exemplary cleanliness. Accommodations are not only clean but also spacious and equipped with necessary amenities, providing both comfort and convenience.

Guests appreciate the tidy and well-kept environment, which extends to the hotel's welcoming terrace, adding to the charm of the setting. The central location enhances accessibility to attractions and public transportation, making it an ideal base for exploring the city. Friendly and attentive staff further complement the immaculate surroundings, providing excellent service that enriches the overall experience. This combination of cleanliness and hospitality makes Hotel Gollner a standout choice for travelers seeking quality and comfort in their accommodation.

Staff
Visitors to Hotel Gollner consistently praise the hotel's staff for their outstanding service and hospitality. The team is described as super friendly, helpful, and accommodating, making guests feel welcomed from the moment they check-in. Whether arriving late at night or needing assistance with local information, the staff remains attentive and eager to help, demonstrating notable politeness and patience. Receptionists, in particular, receive commendations for their warm and courteous demeanor, making the check-in process smooth and pleasant. The dedication to guest satisfaction is evident from numerous mentions of the staff's readiness to assist with any needs, ensuring a comfortable and enjoyable stay. The breakfast service also stands out, with friendly staff contributing to an excellent dining experience. Overall, Hotel Gollner's personnel consistently impress guests with their friendliness, efficiency, and genuine interest in providing quality service.

Wi-Fi
Hotel Gollner offers free WiFi, with generally positive feedback on its performance. Guests have noted that the WiFi connection is good and fast, enhancing the overall comfort of the hotel. Public areas, such as the beautiful terrace, provide reliable internet access. However, some reviews pointed out inconsistency in the WiFi connection within the rooms, suggesting potential room-specific challenges. Despite these occasional issues, the availability of free WiFi, along with excellent breakfast offerings, remains a valued amenity for guests.

Parking
Hotel Gollner offers a variety of parking options that cater to different needs, making it a convenient choice for travelers heading to Graz. Many guests appreciate the availability of both private and on-site parking, including a dedicated parking lot and a secure courtyard option. The hotel's central location is complemented by its convenient parking facilities, which guests find especially practical.

There are several on-site options, including an underground garage and covered parking, though some mention that the garage can be narrow, presenting challenges for larger vehicles. For those with electric cars, the hotel provides charging stations, which are particularly appreciated by environmentally conscious travelers.

While guests enjoy the convenience of parking directly at the hotel, it's important to note that parking comes with an additional fee, typically around €19 for the hotel's own lot, and €11 for nearby options. Despite the cost, many still find the parking arrangement satisfactory due to its ease of access and secure positioning in the city center.

Overall, Hotel Gollner’s parking solutions are considered very good, with multiple options ensuring that guests can find a suitable space for their vehicles, even in the bustling heart of Graz.

Family
Hotel Gollner stands out as an ideal destination for families seeking a comfortable and welcoming stay. The hotel is praised for being very family-friendly, with a focus on creating a pleasant environment for young guests. Guests appreciate the accommodation options, including nice large family rooms and adjoining rooms, providing ample space and comfort for families. The rooms are not only spacious but also well thought-out, offering plenty of room to organize personal belongings.

The hotel exudes a family business atmosphere, ensuring a cozy and personalized experience. Staff members are noted for their attentiveness and willingness to go out of their way to accommodate guests, reflecting the warmth of a family-run establishment. The hotel's location is advantageous, with dining options nearby and a short walk to the old town area, offering convenience for family outings.

Overall, Hotel Gollner delivers a solid and enjoyable experience for families, blending comfort with a touch of personal attention that makes it especially good for children.

4 Star
Hotel Gollner offers a reception experience that is both warm and empathetic, ensuring guests feel welcome from the moment they arrive. The hotel tastefully blends modern facilities with traditional touches, creating a pleasant ambiance for visitors. However, some guests feel that the level of service and available amenities do not entirely align with the expectations associated with a four-star rating. Certain rooms lack air conditioning, leading to discomfort due to traffic noise when windows are opened. The amenities generally align with what one might anticipate from a four-star establishment, though there are mentions of missing basic appliances. While some guests find it satisfactory, others suggest that the hotel aligns more closely with a three-star rating. Overall, the price point seems to be a sticking point for some visitors in relation to the experience offered.


No, Hotel Gollner doesn't have any pool.

Yes, a spa is available at Hotel Gollner.

Yes, Hotel Gollner welcomes dogs.

Yes, parking facilities are available at Hotel Gollner.

Yes, Hotel Gollner has a gym.

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