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Summary of reviewsCarillon by BestChoice in the Old City is highly regarded for its prime location, making it a perfect base for exploring Graz's historic attractions. Though nestled in the bustling core of the city, guests find the accommodations surprisingly quiet and serene. The spacious and clean apartments are consistently praised for their modern and cozy furnishings, creating an inviting atmosphere. Visitors benefit from the convenience of seamless self-check-in and flexible parking options, enhancing their overall stay.
Cleanliness is a standout feature, with guests frequently noting the exceptional upkeep of the apartments, along with well-equipped amenities that contribute to a comfortable experience. The dedication of the staff, particularly the approachable owner, adds a warm touch to their stay, with efficient service and effective communication enhancing guest satisfaction.
Parking options, though diverse, require some perseverance due to limited availability in the area. Nevertheless, the advance booking for a parking garage and flexible arrangements offer manageable solutions for those arriving by car. Visitors appreciate the comfort of the main beds despite minor feedback regarding the sofa beds.
While housed in an older building, the charm of Carillon is complemented by practical features such as lift access and multiple toilets. However, some feedback highlights areas for improvement, including aspects like squeaky floors and an outdated bathroom, which could benefit from renovation.
Overall, Carillon by BestChoice offers a blend of excellent location and comfortable, clean accommodations, making it a commendable choice for travelers. Despite minor challenges, it remains a popular option for those seeking both convenience and charm in Graz's Old City. Show more
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Apartment with Parking
4-Star Apartment
Room Types
One-Bedroom ApartmentThis spacious apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features a washing machine, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as city views. The unit has 5 beds.
Two-Bedroom ApartmentThis spacious apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features a washing machine, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as city views. The unit has 4 beds and 1 futon.
MaisonetteThis spacious apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides a washing machine, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as city views. The unit offers 4 beds.
Guest Reviews
Location
Carillon by BestChoice - Old City is celebrated for its prime location in the very heart of Graz. Visitors frequently praise its central position, surrounded by the city's historic attractions and easily accessible pedestrian zones. The hotel's proximity to major sites, including the Advent market and Glockenspiel square, makes it an ideal base for exploring the Unesco-listed old town. In addition to its remarkable location, guests appreciate the spacious, clean, and comfortable apartments that offer modern and cozy furnishings. The option of parking and seamless self-check-in further enhances the convenience of staying here. Despite being situated in the bustling core of the city, the accommodations are surprisingly quiet, providing guests with a serene retreat amidst the lively surroundings. The combination of excellent location and well-equipped facilities makes it a superb choice for both short and extended stays in Graz.
Beds
Carillon by BestChoice in the Old City boasts an array of comfortable beds that have left guests largely satisfied, highlighting their ample comfort paired with clean bed linens and towels. Visitors appreciated the spaciousness and cleanliness of the apartments, gracefully housed in a historic building. Many reviews emphasize the convenience of having two toilets and a lift available, enhancing the overall experience. Despite a few mentions about the discomfort of sofa beds and convertible armchairs, the quality of the main beds remains a key highlight. The strategic central location adds to its appeal, making it a favorable choice for travelers seeking both comfort and practicality during their stay.
Cleanliness
Located in the heart of the old city, Carillon by BestChoice offers an ideal sanctuary for travelers seeking comfortable and clean accommodations. The apartments are frequently praised for their exceptional cleanliness, ensuring guests feel at ease during their stay. They are described as spacious and well-equipped, with modern furnishings that add to an inviting atmosphere. Many reviewers highlight the beautiful, sunlit spaces that are both practical and stylishly decorated. The location is another standout feature, allowing easy access to the city's attractions while maintaining a sense of tranquility. Guests appreciate the ample amenities provided, including a well-stocked kitchen and comfortable bedding, making it suitable for weekend getaways. While some feedback mentions areas needing improvement, such as service quality and minor bathroom updates, the overall impression is of a well-maintained and hospitable setting. The convenience of a fast lift and available covered parking further enhances the stay, making Carillon by BestChoice a commendable choice for visitors to Graz.
Staff
Carillon by BestChoice offers a warm welcome with its friendly and attentive service. The owner is noted for being exceptionally approachable, always prepared to provide assistance and resolve any issues swiftly. Positive interactions are a hallmark, with staff praised for their efficiency and polite demeanor. Despite occasional communication hiccups, responsiveness and willingness to help ensure that any misunderstanding is handled quickly and effectively. Guests appreciate the flexible and clear communication provided by the host, especially regarding key handover and check-in processes. The dedication of hosts like Maria contributes to an overall pleasant experience, making guests feel cared for during their stay.
Parking
Carillon by BestChoice - Old City offers a variety of parking options for guests, which have been frequently highlighted in reviews. For those arriving by car, there's a mix of metered street parking and designated garage spaces available, with a nearby garage offering covered parking for around €15-€20 per day. Although the parking garage is roughly a 10-minute walk from the apartment, guests appreciate the convenience of having a secured spot at a lower cost than typical city rates. Communication about parking arrangements is generally clear, ensuring that visitors know their options in advance. While guests may face some challenges finding parking due to limited availability and varying distances, the advance booking option for a parking garage and the long-term parking card make the situation manageable. Despite occasionally needing perseverance, the central location paired with flexible parking solutions remains a noteworthy feature for visitors exploring the Old City.
3 Star
Carillon by BestChoice - Old City - Self Check-in with PARKING option offers a mixed experience, balancing its convenient city-center location with some areas needing improvement. Guests appreciate the self-check-in feature, which adds to the convenience for travelers on a tight schedule. The hotel boasts an advantageous location near historical sites, making it a popular choice for those wanting to explore the charm of the old city.
However, the accommodations are situated in an older building, which reflects in aspects like squeaky floors and an outdated bathroom that could benefit from renovation. Some guests have experienced issues with the smell from the bathroom, indicating a need for further maintenance in this area.
The exterior ambiance is influenced by a nearby clock tower that adds character but also rings every 15 minutes, a detail to note for light sleepers. Security could also be a concern as there were instances of personal items being taken when left outside the apartment doors.
Overall, while Carillon provides a functional retreat with its self-check-in and central location, improvements in maintenance and security are advisable to enhance the guest experience.
No, Carillon by BestChoice - Old City - Self Check-in with PARKING option doesn't have any pool.
No, a spa isn't available at Carillon by BestChoice - Old City - Self Check-in with PARKING option.
No, Carillon by BestChoice - Old City - Self Check-in with PARKING option doesn't allow dogs.
Yes, parking facilities are available at Carillon by BestChoice - Old City - Self Check-in with PARKING option.
No, Carillon by BestChoice - Old City - Self Check-in with PARKING option doesn't have a gym.