Best Western Plus Plaza Hotel Graz

Graz 47.05866500, 15.44546800 , Conrad-von-hötzendorf-straße 60 (Show on Map)
8.2
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Best Western Plus Plaza Hotel Graz consistently receives positive feedback for its advantageous location, making it a top choice for visitors to Graz. Situated close to various city attractions and amenities, the hotel is ideally positioned near the city center and well-connected by public transport, offering convenience for both leisure and business travelers. Guests appreciate the hotel's proximity to sites like the city hall and convention center, enhancing its appeal for those attending events.

A highlight of guests' experiences is the breakfast, which is frequently labeled as exceptional due to its plentiful, diverse, and high-quality offerings. The buffet caters to a wide range of dietary preferences, maintaining a well-organized display that is often replenished promptly. Friendly and efficient service from staff further enhances the breakfast experience, contributing to a memorable start to the day.

The rooms at the hotel receive warm praise for their cleanliness, spaciousness, and modern amenities, offering a comfortable and relaxing environment. Many reviews emphasize the comfortable beds and soundproofed accommodations, providing a peaceful stay. While there are occasional remarks about minor areas needing updates, the overall sentiment remains positive, highlighting the practicality and cleanliness of the rooms.

Guests consistently commend the staff for their attentiveness and helpfulness, noting the friendly and welcoming atmosphere they create. Individuals such as Ms. Schmidt receive special mentions for their exemplary service, underscoring the high standards of hospitality provided by the team.

While the Wi-Fi service receives mixed reviews, many guests find it reliable, particularly in public areas. The hotel's parking facilities are convenient but come with challenges, such as limited space and additional fees, requiring guests to plan alternative arrangements during peak times.

Families find the hotel to be an excellent choice, appreciating spacious family rooms and amenities suitable for guests with children. The hotel's strategic location and strong value proposition make it a practical option for both family trips and business stays.

Though some reviews suggest the hotel's amenities might not fully align with typical four-star expectations, many guests feel it offers a favorable price-quality ratio. Business travelers, in particular, note its convenience for events and practicality for productive stays.

In summary, the Best Western Plus Plaza Hotel Graz stands out for its excellent location, superb breakfast, and commendable staff, making it a preferred choice among those visiting Graz, whether for leisure, family breaks, or business purposes.
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Categories
Hotel near Golf Courses
With a central location near the main train station, this hotel offers access to Golfclub Liebenau and Golfclub Graz-Andritz within approximately a 15-20 minute drive.

Dog Friendly Hotel
This hotel is pet friendly. It provides a comfortable stay for guests and their pets. Pets are allowed upon request.

Hotel with Free Wi-Fi
The hotel provides guests with free Wi-Fi access throughout the premises. Its location in Graz makes it a convenient choice for travelers needing to stay connected for business or leisure.

Business Hotel
This hotel offers a range of amenities suitable for business travelers, including meeting rooms, a business center, and comfortable guest rooms. Its location provides convenient access to business and commercial areas.

Hotel with Parking
This hotel is listed among the top hotels with parking in Graz. It is a popular choice for guests seeking parking facilities.

Accessible Hotel
Best Western Plus Plaza Hotel Graz offers 5 accessible rooms, providing suitable accommodation options for guests with mobility needs.

4-Star Hotel
This hotel provides comfortable and modern accommodations with convenient amenities. Its location offers easy access to the city's attractions, making it suitable for both business and leisure travelers.

Family Friendly Hotel

Room Types
Standard Twin Room The double room features a private bathroom fitted with a bath and a hairdryer. This double room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a safe deposit box. The unit has 2 beds.

Comfort Double Room The double room has a private bathroom fitted with a bath and a hairdryer. The double room features air conditioning, soundproof walls, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Comfort Triple Room The triple room has a private bathroom fitted with a bath and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a safe deposit box. The unit has 3 beds.

Comfort Double Room with Sofa Bed The quadruple room features a private bathroom equipped with a bath and a hairdryer. The quadruple room provides air conditioning, soundproof walls, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 3 beds.

Standard Single Room The single room features a private bathroom equipped with a bath and a hairdryer. The air-conditioned single room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

Comfort Single Room The single room includes a private bathroom fitted with a bath and a hairdryer. The air-conditioned single room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a safe deposit box. The unit has 1 bed.

Guest Reviews
8.2
Very Good
Location
The Best Western Plus Plaza Hotel Graz is favorably situated in a prime location that receives high praise from guests for its close proximity to various attractions and amenities in the city. The hotel is conveniently positioned near the city center, making it easily accessible on foot within 10 to 20 minutes, and is well-connected by public transport, with tram stops located just a short walk away. Its centrality makes it an ideal starting point for exploring Graz, allowing guests to enjoy nearby sites such as the city hall, fairgrounds, and the Messe/concert hall. Guests appreciate the location's perfect balance, offering both quiet and convenience for city trips or events at the town hall. Alongside its advantageous location, the hotel offers excellent value for money with clean, spacious rooms and a sumptuous breakfast, amplifying its appeal as a comfortable and practical choice for visitors to Graz.

Breakfast
The breakfast experience at the Best Western Plus Plaza Hotel Graz consistently receives high praise from guests, highlighting it as a standout feature of their stay. The breakfast buffet offers an impressive selection that caters to a wide range of dietary preferences, ensuring that there is something for everyone, including options for vegans and those seeking lactose-free products. Guests appreciate the plentiful and diverse array of dishes, with fresh and high-quality ingredients, including delicious items like salmon and gluten-free options.

The buffet is described as extensive and well-organized, showcasing both sweet and savory choices and often replenished promptly to maintain its abundant offerings. Many reviews mention the excellent quality of the coffee, complementing the overall breakfast experience. The staff is frequently noted for being friendly and efficient, contributing to a pleasant dining atmosphere.

While the breakfast room can occasionally become congested due to popularity, and some guests express a desire for more excitement or additional variety, the overwhelming sentiment is that the breakfast exceeds expectations, making it a major draw for visitors. The combination of a generous selection of food, thoughtful preparation, and attentive service ensures that the breakfast at this hotel is a memorable start to the day for its guests.

Rooms
Best Western Plus Plaza Hotel Graz offers a variety of room experiences that generally receive positive feedback from guests. Cleanliness is consistently highlighted, with numerous mentions of the rooms being very clean, modern, and well-kept. Many guests appreciate the spaciousness of the rooms, particularly praising those that accommodate families with sufficient space and full amenities.

The hotel provides functional and comfortable rooms, often equipped with modern facilities such as kettles, refrigerators, and other essentials like bathrobes. Rooms are described as cozy and quiet, well-suited for relaxation despite some occasionally noting street noise in city-facing accommodations.

Guests also commend the rooms for being well-soundproofed, affording a peaceful stay. Comfortable beds contribute to a good night's sleep, with many rooms featuring cozy and modern furnishings. The hotel's convenient location near the city center and public transportation adds to its appeal, making it a practical choice for visitors to Graz.

However, there are occasional comments on areas needing renovation or larger structural repairs, indicating some rooms might feel a bit dated or worn. Despite these minor concerns, the majority of guest experiences remain positive, finding the rooms at Best Western Plus Plaza Hotel Graz to be a comfortable and clean base for their stay in the city.

Beds
The reviews of the beds at Best Western Plus Plaza Hotel Graz reveal a mixed but predominantly positive experience for guests. Many reviews highlight the comfort of the beds, often described as very comfortable or even super comfortable, suggesting that the hotel has invested in quality bedding. Most guests appreciated the nice and clean bedding, and the beds were made daily with fresh towels. There were commendations for firm, comfortable mattresses and the rooms themselves were noted as cozy and well-equipped.

However, the design of some bed setups posed an issue for guests, particularly couples. Beds on wheels often moved during the night, leading to disturbances as they slid apart when not secured. This setup sometimes led to complaints about a lack of stability. Some guests also found the beds too soft or too hard, indicating personal comfort preferences were not consistently met. Additionally, extra beds were often noted as small and uncomfortable, pointing to a potential gap in catering to multiple guest room setups.

These reviews suggest that while the hotel mostly delivers on comfort, there's room for improvement in bed stability and accommodating diverse comfort preferences for a more universally satisfying sleep experience.

Cleanliness
The Best Western Plus Plaza Hotel Graz is often praised for its excellent cleanliness, featuring beautifully clean rooms and shared spaces. Guests consistently mention that the hotel maintains high standards of tidiness, contributing to a comfortable and pleasant stay. Rooms are noted for being clean, cozy, and well-equipped, with comfortable beds adding to the overall experience. Many reviewers highlight how clean the hotel is, frequently associating this with the hotel’s modern and welcoming atmosphere. Additionally, the hotel is lauded for its excellent location, especially for those visiting nearby attractions such as the Graz fair.

However, while the majority of reviews are positive, a few guests pointed out areas for improvement. Some noted occasional lapses in room cleanliness, such as dust or remnants from previous guests, and mentioned that the upkeep could be more consistent. Despite these isolated incidents, the general sentiment remains that the hotel meets high cleanliness standards. Coupled with friendly staff and a substantial breakfast offering, the hotel continues to be a favored choice for many travelers visiting Graz.

Staff
The 'Best Western Plus Plaza Hotel Graz' has garnered considerable praise for its exceptional staff, consistently highlighted across guest reviews for their friendliness and helpful attitudes. The team, particularly those at the reception, are commended for their attentiveness and courteous service, often going above and beyond to accommodate guests. Individuals such as Ms. Schmidt and night receptionists receive special mentions for being extremely accommodating and providing valuable assistance, including great recommendations for dining and local tips. Guests find the check-in process pleasant and efficient, contributing to an overall welcoming atmosphere. The breakfast service is not only excellent but paired with extremely attentive staff, ensuring a positive start to the day. While the majority of the feedback celebrates the commendable dedication and friendliness of the staff, there are isolated instances where improvements could be considered, particularly in handling certain logistical aspects. Overall, the staff’s commitment to providing a high standard of service and their warm approach significantly enhance guests' experiences, setting a positive tone for their stay at the hotel.

Wi-Fi
The Best Western Plus Plaza Hotel Graz receives mixed reviews regarding its Wi-Fi service. On the positive side, guests generally find the Wi-Fi to be excellent and reliable, particularly emphasizing the stable and fast internet connection available in the public areas such as the bar and reception. Additionally, some guests praise the 24-hour Wi-Fi coverage and overall great service of the hotel. However, there are a number of guests who experience issues with Wi-Fi connectivity, noting that it can be slow, unstable, or even unusable in certain rooms. While some enjoy seamless connectivity, others face disruptions during their stay, indicating variations in Wi-Fi performance depending on room location.

Parking
The Best Western Plus Plaza Hotel Graz offers parking options that come with their own set of benefits and challenges. The hotel features an underground garage, characterized by limited space and the inability to reserve spots in advance. Despite the convenience of having parking directly under the hotel, guests frequently encounter difficulties due to the scarcity of available spots. Parking in the garage requires an additional fee, typically around €14-€20 per night, which many find to be on the expensive side.

For those arriving with larger or wider vehicles, the tight entrance and exit of the underground garage can pose a significant challenge. While some guests have managed to find street parking nearby, these spots can be scarce, particularly during peak hours, and are subject to potential fines due to strict monitoring.

The overall sentiment suggests that while the presence of an underground parking garage is convenient, its limited capacity often leads to frustration. Guests recommend preparing for alternative parking arrangements and allowing extra time upon arrival to manage any parking issues. Despite the parking difficulties, visitors often highlight the hotel's advantageous location and its proximity to local attractions, making it a practical choice for those attending events in the area.

Family
Best Western Plus Plaza Hotel in Graz emerges as a compelling choice for families seeking a comfortable stay. The hotel is praised for its spacious family rooms, which are well-furnished to accommodate guests with children. Those traveling with little ones will appreciate the addition of baby beds upon request and the flexibility of arranging beds for younger children. The establishment exudes a family-friendly atmosphere with amenities like a bathtub in the family room, making it suitable for families with young kids. The hotel offers excellent value for a family stay, enhanced by a quality breakfast that guests have found to be perfect for starting their day. Its strategic location is ideal for family trips, providing a good base for exploring the city. All these factors contribute to its reputation as excellent family accommodation and a great pick for a city stay. However, it’s worth noting that the third bed may be too small for some guests' preferences.

4 Star
The Best Western Plus Plaza Hotel Graz presents itself as a well-located choice, particularly suitable for those attending events at the nearby stadium. Guests often note the hotel's proximity to the city hall and find it easily accessible, with convenient public parking available for free on weekends. Many visitors appreciate the hotel's cleanliness and friendly staff, highlighting the exceptional breakfast as a standout feature that adds significant value to the experience.

Despite these positives, the hotel has received mixed feedback regarding its four-star rating. Guests frequently mention that while the core standards meet expectations, the hotel lacks certain amenities usually associated with four-star accommodations, such as guest slippers, cosmetic accessories, a stocked minibar, and comprehensive informational materials in the rooms. The furnishings are generally acceptable but are sometimes perceived as more in line with a three-star establishment.

While some reviewers find the hotel overpriced for the standard offered, others praise it as a high-standard hotel with a favorable price-quality ratio. Many express a willingness to return, indicating overall satisfaction with their stays despite certain shortcomings. The consensus suggests that while the hotel excels in certain areas, there is a noticeable gap in meeting the full spectrum of four-star hotel expectations.

Business
The Best Western Plus Plaza Hotel Graz emerges as a strong contender for business travelers seeking convenience and efficiency during their stays. Its location is a standout feature, particularly favorable for those attending trade fairs or congresses, as it's situated just across the street from important venues like the convention center. This positioning also offers a short distance to the historic city center, making it easy to mix business with some sightseeing.

The hotel is noted for its practicality, providing modern facilities tailored to the needs of business guests. The rooms are functional, with some specially equipped for disabled access, ensuring every guest's comfort. While the ambiance leans towards a more functional, rather than cozy, environment, everything necessary for a productive stay is in place and works seamlessly.

Guests appreciate the competent and friendly staff, who contribute to the hotel's pleasant atmosphere. The breakfast is consistently praised, adding an enjoyable start to busy business days. For those traveling by car, parking is conveniently located beneath the hotel, albeit with an additional charge.

Overall, the Best Western Plus Plaza Hotel Graz proves to be an ideal choice for short working trips, accommodating both business travelers and city tourists with its strategic location and reliable services.

Accessible
The Best Western Plus Plaza Hotel Graz offers a commendable level of accessibility for guests with disabilities, particularly benefiting from good connections to public transport. The hotel's surrounding area is notably quiet, enhancing comfort and ease of access. For those who prefer to explore on foot, the Old Town is within accessible distance, adding convenience for travelers. While certain features like the bathtub entrance may pose challenges for individuals with mobility issues, the hotel does provide rooms specifically designed for guests with disabilities. Further adding to its convenience, the hotel maintains a 24-hour reception, which is particularly beneficial for travelers arriving after a long journey. Despite minor drawbacks such as a narrow garage driveway and an ineffective online check-in system, the hotel upholds a consistent 4-star rating and is praised for its high quality-to-price ratio.


No, Best Western Plus Plaza Hotel Graz doesn't have any pool.

No, a spa isn't available at Best Western Plus Plaza Hotel Graz.

Yes, Best Western Plus Plaza Hotel Graz welcomes dogs.

Yes, parking facilities are available at Best Western Plus Plaza Hotel Graz.

No, Best Western Plus Plaza Hotel Graz doesn't have a gym.

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