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Summary of reviewsHotel DL Port enjoys widespread acclaim for its exceptional location and overall hospitality. Nestled by the sea near Grao de Castellón, the hotel's proximity to the beach, port, and a wide array of dining options enhances its appeal. The convenient public transport options right at its doorstep make it an excellent base for exploring the surrounding area. Guests consistently appreciate the cleanliness of the property, describing the rooms as spotless and well-maintained, with comfortable beds contributing to restful stays.
The hotel's staff, although not always present physically, are consistently praised for their friendliness and efficiency. They provide attentive service through reliable phone-based support, ensuring guests' needs are met with courtesy and professionalism. This commitment to guest satisfaction is further evidenced by gestures such as apologies for any mishaps and the offer of promotional codes for future stays.
Each morning, guests find comfort in the complimentary coffee available from 7 to 10 AM, which adds a welcoming touch to their experience. While the full breakfast is sometimes skipped, the coffee service stands out as a thoughtful amenity.
The rooms at Hotel DL Port are generally praised for their cleanliness and comfort. While some may find certain rooms a bit smaller or outdated, especially the bathrooms, many guests appreciate the peace and tranquility they offer, especially those away from road noise. Despite some varied feedback on mattress comfort, the general consensus is one of satisfaction.
The hotel is noted for its accessibility, with its thoughtful design ensuring a seamless experience for all guests, including those with disabilities. Parking facilities further enhance its convenience, making Hotel DL Port a practical and comfortable choice.
Overall, Hotel DL Port is lauded for offering excellent value for money, combining a serene seaside location with modern facilities and attentive service, making it a favored destination for travelers seeking a tranquil and convenient stay in Castellón de la Plana.
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