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Summary of reviewsCasa Palacio Pilar del Toro receives exceptional praise for its superb location in the heart of Granada. Guests find themselves within walking distance of attractions like the Alhambra, Albaicin and various restaurants and shops, making it an ideal base for exploring the city's rich cultural heritage. The historic charm and ambiance of the surrounding old town further enrich the experience.
Dining at Casa Palacio Pilar del Toro is a highlight with the restaurant's courtyard setting and ambient music creating a delightful dining atmosphere. Guests frequently commend the phenomenal quality of the food. However, while breakfast is simple and affordable, it is served at a sister hotel, which some patrons find inconvenient.
Rooms evoke mixed responses; many guests appreciate the spacious and beautifully decorated accommodations with comfortable, large beds. Cleanliness is often praised, though some reviews cite issues like dark, outdated rooms with insufficient light and maintenance problems. Nonetheless, the ambiance and central location often compensate for these discrepancies.
The staff at Casa Palacio Pilar del Toro are a significant asset, frequently described as friendly, helpful and attentive. Though language barriers and occasional lack of availability are noted, the overall professionalism and welcoming nature of the team enhance the guest experience.
WiFi connectivity could be improved, as many guests report weak signals and intermittent connections, particularly in rooms. Meanwhile, the vibrant nightlife surrounding the hotel contributes to a lively atmosphere but can result in noise disturbances, especially late at night.
The quality of the beds is generally well-received with many guests noting their comfort and spaciousness. Despite a few complaints about bed condition and cleanliness, the beds are a strong point for the hotel.
Casa Palacio Pilar del Toro, housed in a historic 17th-century palace, offers a charming blend of old-world architecture and modern amenities. Its location in the historic center of Granada adds to its allure, providing an evocative backdrop for an unforgettable stay. Despite areas needing improvement, the hotel's unique character and prime location make it a compelling choice for travelers. Show more
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Categories
Historic Hotel
This hotel occupies a beautifully restored 17th-century mansion in the historic center of Granada. It preserves original architectural touches and features a large columned courtyard, blending historic charm with modern comfort.
Hotel for Honeymoon
This charming hotel offers a unique and intimate setting with its historic architecture and personalized service. Its central location allows couples to easily explore Granada's romantic streets and attractions.
Small Hotel
This hotel provides a unique and charming experience with its historic setting and elegant decor. The location is ideal for exploring the city's cultural sites, making it a memorable stay for guests.
Hotel with Rooms With Jacuzzi / Hot-tub
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
3-Star Hotel
Room Types
Large Single RoomThis exterior-facing room has air conditioning and heating. It includes a TV and a private bathroom including toiletries and a hairdryer.
Economy Triple RoomThis interior-facing triple room features 3 single beds.
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV, soundproof walls, a wardrobe, a tiled floor as well as a quiet street view. The unit offers 1 bed.
Superior Double RoomGuests will have a special experience as this double room provides a hot tub. Offering free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The double room offers air conditioning, soundproof walls, a wardrobe, a tiled floor, as well as a flat-screen TV. The unit offers 1 bed.
Economy Double RoomThe double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Twin RoomProviding free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV, soundproof walls, a wardrobe, a tiled floor as well as an inner courtyard view. The unit offers 2 beds.
Standard Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV, soundproof walls, a wardrobe, a tiled floor as well as a quiet street view.
About Casa Palacio Pilar del Toro
License: GR/H/01203
Guest Reviews
7.9
Good
Location
Casa Palacio Pilar del Toro enjoys exceptionally high praise for its location from countless guest reviews. Centrally nestled in the heart of Granada, the hotel places visitors within easy strolling distance of the city's main attractions, including the Alhambra, Albaicin and numerous restaurants and shops. Described repeatedly as perfect, unbeatable and ideal, this prime spot allows guests to explore the historic center without needing a car. The ambiance of the surrounding old town and the charm of the historic architecture contribute to an unforgettable experience. The hotel's strategic location near Plaza Nueva and the bustling downtown area makes it convenient for sightseeing with several key points of interest just a stone's throw away. Moreover, guests appreciate the tranquility and beauty of the establishment, which harmoniously blends historical elements with modern comfort. With everything within walking distance, Casa Palacio Pilar del Toro stands out as an excellent base for venturing into Granada's rich cultural heritage.
Breakfast
Casa Palacio Pilar del Toro offers a simple and affordable breakfast, though it is not served on-site. Guests must venture to a sister hotel, Plaza Nueva, which is approximately 150 to 200 meters away. The breakfast is traditional and hearty with an appealing price of only six euros. However, some reviews indicate that the quality is average with limited options and occasional delays in replenishing items. The service starts at 8:30 AM, which some patrons find too late. The setup, though inexpensive, may not meet everyone’s expectations for convenience and variety with mentions of industrial pastries and a small eating area. Despite these drawbacks, the nearby location of sights and an Andalusian breakfast bar opening at 7 AM provide viable alternatives for early and adventurous eaters.
Dinner
Casa Palacio Pilar del Toro boasts a delightful dining experience that has garnered positive feedback from guests. The restaurant, beautifully situated in a charming courtyard, is often praised for its excellent decoration and pleasant atmosphere, enhanced by ambient music during lunches and dinners. The culinary offerings are frequently described as phenomenal, making the restaurant a highlight for many visitors. The food quality has earned high recommendations, both visually and in terms of taste.
The vibrant atmosphere with the restaurant consistently filled every night, adds to the overall dining experience. However, a few logistical points were mentioned, such as the need to walk through the dining area to access hotel rooms and the restaurant demanding advance payment for special occasion dinners. Despite these minor inconveniences, the general consensus is that the restaurant provides a superb dining experience that enriches the stay at Casa Palacio Pilar del Toro.
Rooms
'Casa Palacio Pilar del Toro' is a hotel with a mixed reputation when it comes to its rooms, but there are noteworthy highlights. Many guests appreciate the spaciousness of certain rooms, which are often described as super spacious, beautifully decorated and equipped with comfortable and large beds. Several visitors mention the unique charm and antique decorations, which contribute to the cozy ambiance of the rooms. Cleanliness is frequently praised with rooms and bathrooms often described as very clean.
On the downside, there are recurrent complaints about smaller rooms being too dark, cold and lacking natural light. Some rooms face interior walls or courtyards, which significantly limit the view and light. Additionally, several guests note issues like broken amenities, outdated and poorly maintained bathrooms and mold in the showers, which detract from the overall experience.
For those fortunate enough to stay in the larger, more updated rooms with great views, the experience is enhanced by the convenient location in the heart of the city, making it an easy walk to key attractions. Overall, while the hotel offers some beautiful and comfortable rooms, guests should be mindful of potential discrepancies in room quality and size. The hotel's ambiance and central location are notable strengths, but room conditions can vary widely.
Beds
Casa Palacio Pilar del Toro offers a generally comfortable sleeping experience with numerous guests praising the quality of the beds. Many guests highlighted the beds as being particularly comfortable, using descriptions such as "very comfortable," "super comfortable," and even "the most comfortable bed of my whole stay in Granada." The beds are often mentioned as large with terms like "huge," "extra-large," and "spacious" frequently appearing in reviews, which suggests that guests can enjoy plenty of space to stretch out and relax.
Guests also commend the quality of the mattresses and pillows, describing them as clean, warm and supportive. The beds are often noted as being in good condition, adding to the overall comfort. However, a few reviews indicate some dissatisfaction, pointing out issues like narrow beds, worn-out pillows and occasional broken bed legs. Some guests mentioned that the bed could benefit from improvements in cushioning and cleanliness, but these remarks were relatively rare.
Overall, the beds at Casa Palacio Pilar del Toro seem to be a strong point for the hotel, providing a cozy and comfortable retreat after a long day of exploring Granada.
Cleanliness
The cleanliness reviews for Casa Palacio Pilar del Toro reveal a mixed experience. On the positive side, many guests praised the excellent room and ambiance, noting that rooms and bathrooms were very clean, spacious and well-maintained. Several reviews highlighted the availability of personal hygiene products in the bathrooms and the daily cleaning service seemed to impress numerous visitors. The facilities were often described as clean and comfortable, contributing to an overall pleasant stay.
However, not all feedback was glowing. Some guests reported issues such as dirty rooms, stained bed sheets and dusty ceilings. There were also mentions of moldy tiles, unsatisfactory curtain cleanliness and bathrooms requiring deeper cleaning. The smell of ammonia or sewage and old smelly rooms were noted by a few reviewers, pointing to occasional issues with odors. Additionally, some guests felt the cleaning was superficial and incomplete with specific complaints about dirty tablecloths in the dining room and cobwebs hanging from ceilings.
In summary, while many found the cleanliness of Casa Palacio Pilar del Toro to meet high standards, there were certainly areas noted for improvement, ensuring a consistently clean and comfortable environment for all guests.
Staff
Casa Palacio Pilar del Toro receives high marks for its staff, who are frequently described as very friendly, helpful and attentive. Guests mention that the team, though occasionally sparse, is available when needed and always service-minded. Munir, a standout staff member, is particularly noted for his exceptional friendliness and efficiency. Many guests expressed appreciation for the welcoming and accommodating nature of the staff, highlighting their professionalism and willingness to assist with a smile.
Several reviews also mention positive interactions during the check-in process, which is praised for being quick and smooth. The restaurant staff earns accolades for their pleasant demeanor and efficiency, adding to the overall positive experience.
However, there are some mentions of language barriers with staff not speaking much English and occasional issues with reception staff being unavailable or unhelpful. Despite these minor drawbacks, the general consensus is that the staff contributes significantly to a pleasant stay, making guests feel valued and well cared for.
Wi-Fi
Casa Palacio Pilar del Toro has received a mix of feedback regarding its WiFi connectivity. While some guests appreciated the fast and stable WiFi, others reported several difficulties. Many noted that the WiFi signal was weak, especially in the rooms and at times, the internet was either very slow or not working at all. There were consistent remarks about limited access and intermittent connections with some guests mentioning that the WiFi did not reach their rooms or was completely absent. Despite these issues, it’s clear that improving the WiFi service could notably enhance the overall guest experience at the hotel.
Nightlife
Casa Palacio Pilar del Toro is situated in a superb location right in the center of Granada. The hotel is nestled in a lively neighborhood, ideal for those wanting to experience the vibrant nightlife the city has to offer. For guests who enjoy city night walks, it's an excellent choice, being central to nightlife and close to everything, including the famous Albaicin.
However, the bustling surroundings come with some inevitable downsides. The area can be quite noisy, especially late at night and on weekends with external street noise and the sounds of people enjoying the vibrant bar scene. Guests have noted that the street crowd can be particularly loud, often until past midnight. Additionally, some have mentioned disturbances from other guests who were not mindful of noise levels late at night.
Despite these noise issues, the hotel's excellent location and proximity to Granada's hotspots make it a convenient base for exploring the city's dynamic evening offerings.
3 Star
Casa Palacio Pilar del Toro offers an experience that blends charm with tradition, featuring appealing aspects alongside areas needing improvement. The hotel's traditional site and charming new furniture contribute positively to its ambiance. Its location is commendable and the use of complimentary Rituals soap adds a touch of luxury that enhances the value proposition.
However, reviews indicate that the three-star rating may not fully align with guests' expectations. While the price for a stay is considered excessive, some guests highlight the excellent value for money. Despite the spacious rooms, issues like poor lighting, non-functional Wi-Fi and limited separation between the bathroom and sleeping areas detract from the overall experience.
Some guests found the hotel's reception lacking in personal attention, which affected the first impression and overall service perception. Additionally, outdated and worn curtains and rustic stairs were noted, alongside occasional cleaning oversights. These details suggest that Casa Palacio Pilar del Toro, while charming and well-located, has room for improvements to meet the expectations of a full three-star hotel experience.
Rooms with Jacuzzi / Hot-Tub
At 'Casa Palacio Pilar del Toro', the bathroom amenities have garnered a mix of feedback from guests. The standout feature is the jacuzzi bathtub, which many found to be a delightful addition to their stay. The presence of a private hot tub in the room added a luxurious touch that guests appreciated. Descriptions like "the bed and the jacuzzi are amazing" and "the jacuzzi, fabulous!!" highlight the positive impressions some guests have had.
However, there were also several issues reported regarding the bathroom facilities. Complaints about the shower were common, mentioning difficulties in setting a tolerable temperature and poor water pressure. Several reviews pointed out that the shower cubicle leaked, sometimes leaving a pool of water on the bathroom floor and some noted mildew in the dated bathroom fixtures. Additionally, the bathroom's design, which connects directly to the room, was mentioned as lacking privacy.
Despite these drawbacks, the jacuzzi bath itself still stood out as a nice touch, leaving those who specifically sought this feature pleased with their choice. For travelers who prioritize a relaxing soak in a private jacuzzi, it may be worth considering 'Casa Palacio Pilar del Toro', though being prepared for some potential minor bathroom inconveniences could help manage expectations.
Historic
Casa Palacio Pilar del Toro offers an evocative stay in the heart of Granada, nestled within a beautifully preserved historic building. This 17th-century palace brims with old-world charm and history, dating back to its original construction in 1789. The hotel seamlessly blends historic architecture with wonderful amenities, creating a cozy and unique environment that feels like stepping back in time.
Guests appreciate the traditional Spanish decor and the stunning centennial design, including an original patio and a 600-year-old fountain. As visitors wander through the stately home, they encounter layers of history, from 17th-century sculptures to evocative ancient structures, all contributing to a rich, romantic atmosphere.
The hotel's location is unbeatable, situating guests right in the historic center of Granada, surrounded by the grandeur of the Alhambra complex. With its stylish and well-preserved architecture, this noble palace stands out as a distinctive, beautiful dwelling full of charm and character. It's an ideal retreat for those looking to immerse themselves in the rich historical tapestry and traditional aesthetic of Andalusia.
No, Casa Palacio Pilar del Toro doesn't have any pool.
No, a spa isn't available at Casa Palacio Pilar del Toro.
No, Casa Palacio Pilar del Toro doesn't allow dogs.
Yes, parking facilities are available at Casa Palacio Pilar del Toro.
No, Casa Palacio Pilar del Toro doesn't have a gym.