Hotel Gramado Palace is highly praised for its serene and convenient location, nestled within a well-maintained park area that provides a tranquil retreat. Despite this quiet setting, the hotel remains within a short drive to downtown Gramado and Canela, making it easy for guests to explore local attractions and amenities. The beautiful gardens and outdoor spaces add to the appeal, offering perfect spots for sunbathing, walking and enjoying nature. Ample parking spaces and attentive staff further enhance the guest experience.
Guests consistently laud the hotel’s breakfast, describing it as delicious, abundant and offering a wide variety of options including fresh fruits, cakes, breads and gluten-free items. The breakfast setting with its beautiful ambiance and charming view, contributes significantly to the overall positive experience. The attentive and friendly service staff further elevate the breakfast experience.
The hotel's restaurant also receives high marks for its pleasant ambiance and value for money. Notable dishes, such as the fondue, salads and crab cakes, are particularly well-received. While a few guests note room for improvement in food quality and service, the majority find the dining experience enjoyable and commend the fair pricing.
Rooms at Hotel Gramado Palace are generally spacious and comfortable, featuring beautiful garden views and consistent cleanliness. Despite some guests noting the need for modernization and better soundproofing, the rooms' fundamental comfort and cleanliness are well-maintained. The presence of gas heaters and air conditioning units ensures a comfortable stay.
Cleanliness is a standout feature with guests frequently highlighting the immaculate condition of the property, both inside and out. The hotel maintains high standards of tidiness and organization, creating a pleasant and inviting environment.
The exceptional staff at Hotel Gramado Palace are frequently cited as one of the hotel's greatest strengths. Their professionalism, friendliness and helpful nature contribute greatly to guest satisfaction. Despite a few less positive interactions, the staff's overall dedication to excellent service is widely appreciated.
While the hotel's free Wi-Fi service receives significant criticism for its weak and unstable signal, other amenities, such as the swimming pools, receive notable praise. Both the indoor and outdoor pools, especially the heated ones, are commended for their cleanliness and appeal, providing a delightful spot for relaxation.
Parking is generally sufficient and hassle-free, adding to the convenience of the stay. However, some guests suggest improvements such as covered parking and better lighting.
Families find Hotel Gramado Palace to be a particularly welcoming destination with its family-friendly atmosphere and extensive recreational facilities. Parents appreciate the spacious accommodations, ample garden space for children to play and various amenities that cater to both indoor and outdoor activities.
Overall, Hotel Gramado Palace offers a blend of tranquility, comfort and convenience, making it an excellent choice for travelers seeking a serene yet accessible retreat with outstanding service and facilities. The positive aspects far outweigh the minor critiques, contributing to a largely satisfying and memorable guest experience.
At Hotel Recanto da Serra, you can experience the best of both worlds with country-side peace and urban amenities. The hotel’s upscale design is harmoniously blended with its natural surroundings in Centro Gramado, Brazil. You can grab a bite to eat at any time with a cafe, bar, pub, and restaurant on the property. Hotel Recanto da Serra is also the perfect place to bring your children, with a playroom, playground, and kids space available for all little ones. Your family can have fun at the outdoor pool, whirlpool, kiddie pool, and heated indoor pools. Those above the age of 15 years old can also take advantage of the fitness center and massage room.
Summary of reviews
Hotel Recanto da Serra is a charming and well-structured hotel located near the center of Gramado, making it a convenient location for exploring the area. The hotel boasts exceptional cleanliness and organization with guests raving about the attentive and helpful staff. The breakfast is a highlight of the stay with a changing selection of fruits and cakes that guests describe as excellent and abundant. The hotel offers comfortable accommodations with spacious rooms and chalets, though some rooms could use updating and repairs. The hotel's leisure area is impressive with both indoor and outdoor heated pools, a sauna and a game room. Families with children will appreciate the variety of activities available, including a playground, children's pool and petting zoo. Overall, Hotel Recanto da Serra is an ideal choice for those looking for a peaceful yet convenient location with exceptional service and amenities.
Hotel Laghetto Pedras Altas in Gramado enjoys an outstanding reputation among guests, primarily due to its prime location, excellent service and cleanliness. Positioned on a calm street yet close to the bustling city center, its strategic location allows for easy access to notable attractions, restaurants, shops and the bus station. Guests appreciate the convenience and tranquility, making it an ideal base for exploring the heart of Gramado.
The hotel's breakfast service is highly praised for its variety and quality, catering to diverse dietary needs, though some logistical improvements could be made. Dinner at the on-site restaurant is also well-regarded, offering tasty and affordable meals with attentive service.
Rooms are described as modern, clean and comfortable with scenic views available in some. While most guests find them spacious and well-equipped, a few note the rooms can be smaller than expected and occasionally dimly lit. Despite these minor issues, the overall sentiment is positive, emphasizing cleanliness and comfort.
The impeccable cleanliness across all areas, from rooms to common spaces, is frequently highlighted, contributing to a pleasant and hygienic stay. The friendly and professional staff receive consistent commendation for their helpfulness and attentiveness, further enhancing guests' experiences.
Amenities such as free Wi-Fi, a spa with a well-liked sauna and a 24-hour gym, though modestly equipped, add to the hotel's appeal. The indoor heated pool stands out as a significant feature, providing a relaxing environment.
Parking services, while appreciated for their convenience, are noted to be relatively expensive. The hotel’s family-friendly atmosphere is unanimously praised with facilities and services catering well to families, ensuring a cozy and enjoyable stay for guests with children.
Overall, Hotel Laghetto Pedras Altas is highly regarded for its excellent location, cleanliness, welcoming staff and family-oriented services, making it a favored choice for visitors to Gramado.