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Summary of reviewsCrown Hotel Motel offers an overall positive experience, largely bolstered by its prime location, excellent dining and highly praised staff. Nestled beside the picturesque Clarence River, guests enjoy stunning views and the convenience of being close to the town center. The serene environment provides a peaceful retreat while still offering easy access to local attractions, making it an ideal stop for travelers between Sydney and Brisbane.
Dining at the Crown Hotel Motel is notably impressive with the adjoining pub receiving consistent praise for its delicious and well-presented meals. Guests appreciate the variety of food choices from classic pub fare to more intricate dishes, all at affordable prices. The scenic river-view dining atmosphere further enhances the experience, making it a favorite spot among visitors.
The staff at the Crown Hotel Motel are frequently highlighted for their exceptional service and welcoming demeanor. From reception to bar staff, the team is known for their friendliness, helpfulness and quick resolution of issues, significantly enhancing the guest experience.
While the rooms present a mixed experience with some noted as spacious and tastefully decorated, others could use an update and more thorough cleaning. Nevertheless, they provide basic comfort and adequate space for a short stay. Cleanliness, particularly in bathrooms, is an area that requires improvement.
The beds at Crown Hotel Motel generally receive favorable comments for their comfort and cleanliness, though some guests noted issues with the aged mattresses. The provision of extra pillows and blankets is appreciated and contributes positively to the overall sleeping conditions.
In summary, Crown Hotel Motel shines through its prime riverside location, excellent dining options and exceptional staff, despite some areas needing improvement in room maintenance and cleanliness. These positive aspects make it a worthwhile choice for travelers seeking comfort, convenience and a warm welcome. Show more
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Categories
Family Friendly Hotel
Hotel with Free Wi-Fi
Small Hotel
Room Types
Triple RoomThe triple room features air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Family RoomThe family room features air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 3 beds.
Standard Twin RoomOffering free toiletries, this twin room includes a private bathroom with a walk-in shower. The air-conditioned twin room offers a flat-screen TV, a tea and coffee maker, a seating area, a wardrobe as well as garden views. The unit has 2 beds.
Basic Triple RoomProviding free toiletries, this triple room includes a private bathroom with a walk-in shower. The air-conditioned triple room provides a flat-screen TV, a tea and coffee maker, a seating area, a wardrobe as well as garden views. The unit offers 2 beds.
Family Room with BathroomThe family room provides air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 4 beds.
Deluxe Queen RoomThe double room provides air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Guest Reviews
Location
Crown Hotel Motel enjoys a prime location that is highly praised by its guests. Nestled beside the scenic Clarence River, the hotel offers stunning views that many guests find delightful. Its proximity to the town center makes it incredibly convenient, allowing visitors to walk to shops, restaurants and other facilities with ease. The surrounding area is peaceful, providing a serene environment while still being close to the local attractions. The hotel's location also makes it an ideal stop for travelers driving between Sydney and Brisbane. Guests appreciate the heritage building's charm and its well-regarded pub, which offers fantastic food. Overall, the Crown Hotel Motel's superb location and beautiful river views significantly enhance the guest experience.
Dinner
Crown Hotel Motel offers a delightful dining experience that guests consistently praise. The adjoining pub is a highlight, providing great food that ranges from well-cooked steaks to flavorful bruschetta and Thai salad. Generous portions and excellent presentation are common themes with many stating the food is both delicious and affordable. The scenic location near the river adds to the dining atmosphere, enhancing the overall experience.
The bistro within the hotel impresses with its value, convenience and quality. Diners appreciate the variety of meals, from classic pub fare like fish and chips to more intricate dishes. Many guests found the food to be the best they’ve had in ages and the convenience of having a quality meal right next to their accommodation is a significant plus.
The pub atmosphere, combined with good quality and reasonably priced meals, makes it a favorite dining spot for travelers. With plenty of parking and the ease of walking over for a meal and a glass of wine, Crown Hotel Motel proves to be an excellent choice for dining, especially for those driving between Sydney and Brisbane. Despite a few mentions of average schnitzel and burgers, the overall consensus points to an outstanding dining experience.
Rooms
The Crown Hotel Motel offers a mixed experience for its guests, largely centered on its dated character and basic features. While some rooms are spacious and tastefully decorated, many others are small, somewhat cramped and in need of an upgrade. Cleanliness seems to vary with several guests noting that rooms were clean, though bathrooms frequently needed more attention. The accommodations can be charming with an old-world feel, but overall, the decor appears outdated and could use a refresh. Despite these shortcomings, the rooms are somewhat comfortable and equipped with essential amenities, but nothing fancy. Additional comforts like blankets and pillows are provided, which is a nice touch. Noise from other guests and minimal facilities are also noted concerns. On the positive side, the rooms are generally adequate in size and provide basic comfort for a short stay.
Beds
Nestled within the Crown Hotel Motel, the overall feedback on the beds from guests presents a mixed yet slightly favorable outlook. Numerous guests were pleased with the comfort level of the beds, often describing them as comfortable and clean. Phrases such as beds comfortable and beds comfy were frequently mentioned, indicating a trend of satisfaction. Positive notes also highlighted clean beds and comfortable beds with clean linen contributing to a restful stay.
However, some guests did identify issues such as aged and old beds with hard mattresses. Complaints about the rigidity of the beds were quite common with some describing mattresses as containing every bit of wire in the bed mattresses, pointing to potential discomfort. While some found the bedding spacious and adequate, others mentioned issues like thin bed coverings and low, soft pillows.
Despite several points of criticism, the provision of extra pillows and blankets shows an effort to address these concerns. Some guests suggested the need for new beds or mattress toppers to improve the experience. Heating and clean linens were positive aspects noted by visitors, enhancing the overall sleeping conditions.
In conclusion, while there are areas for improvement, particularly concerning the age and hardness of the mattresses, many guests still found the beds at the Crown Hotel Motel to provide a decent level of comfort and cleanliness required for a pleasant stay.
Cleanliness
The reviews of the Crown Hotel Motel paint a mixed picture of the cleanliness and overall state of the accommodation. While some visitors found the rooms to be clean and reasonably comfortable, many noted significant issues with cleanliness, especially in the bathrooms. It is evident that the housekeeping standards in the bathrooms require serious attention with frequent mentions of them being very dirty and in need of thorough cleaning. Furthermore, the general state of some rooms appeared to be dated and in need of renovation with mentions of musty smells and dusty conditions.
The motel’s age clearly shows and some guests felt that certain features like the fridge and exhaust fans needed maintenance. The level of hygiene often fell below acceptable standards for some visitors, as they encountered dirty floors and doona covers with marks. Despite these drawbacks, there were still remarks about the rooms being clean and comfortable to a degree. However, these positive notes were overshadowed by consistent reports of cleanliness issues.
In terms of ambiance, the area became quite peaceful once the hotel closed for the night, providing some calm for guests. Overall, while there are elements of comfort, the cleanliness concerns and aged condition of the facilities are significant factors for potential guests to consider.
Staff
At the Crown Hotel Motel, the staff consistently received high praise from guests for their exceptional service and welcoming demeanor. The reception staff were particularly noted for being incredibly friendly and accommodating, ensuring a smooth and pleasant check-in experience. Throughout the hotel, the staff's politeness and helpful nature stood out, making guests feel genuinely cared for during their stay. Many reviews highlighted the excellent hospitality with staff quickly resolving issues such as wifi connectivity without delay. Bar staff also received commendations for their friendliness, contributing to a warm and inviting atmosphere. Overall, guests frequently mentioned the fantastic and obliging service provided by the staff, which greatly enhanced their enjoyment of the hotel's prime location and amenities.
No, Crown Hotel Motel doesn't have any pool.
No, a spa isn't available at Crown Hotel Motel.
No, Crown Hotel Motel doesn't allow dogs.
No, parking facilities aren't available at Crown Hotel Motel.