4-Star HotelSummary of reviews related to the '4 Star' categoryDespite being officially classified as a four-star hotel, Park Hotel Laim seems to draw mixed reviews from its guests. There's notable praise for the hotel’s affordability, modern décor and cozy ambiance, characterized by its extensive use of wood. Some guests find the quality and overall experience meeting the expected four-star standards, making it a great option for a short vacation in Munich.
However, there are significant concerns that detract from the hotel's four-star rating. Several guests report that the size of the rooms does not meet their expectations for a four-star establishment, describing them as small and not spacious. Cleanliness is also a recurring issue with mentions of stained armchairs and carpets, yellowing grout in the bathroom, mold on the shower ceiling and clogged drains, all of which challenge the hotel's cleanliness standards.
Maintenance problems are another downside cited in reviews. Guests have encountered issues with uncomfortable mattresses and overall poor reception and maintenance services. Reports of hidden fees and the hotel closing its reception at times further contribute to dissatisfaction.
While some guests found elements like the breakfast and service to be fitting for a four-star hotel, others found the breakfast overpriced and overall experience lacking, suggesting that lower standards are being met.
In conclusion, while Park Hotel Laim has its strengths, there are consistent critiques regarding room conditions, cleanliness and service that suggest it may not fully live up to its four-star rating.
Show moreRead review summaries for all categories