Laguna Palace Hotel Grado
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Summary of reviewsLaguna Palace Hotel Grado receives high praise across several categories, making it a favored destination in Grado. The hotel's exceptional location near Costa Azura Beach and the marina offers stunning views of the lagoon, combining a tranquil ambiance with convenient access to the historic center and local attractions. It's an ideal retreat for beachgoers and those looking to explore the city on foot or bike, enhanced by the friendliness of the staff and well-maintained amenities.
Guests consistently commend the excellent and varied breakfast offerings, which include a diverse buffet with fresh fruit, pastries, meats, cheeses and gluten-free options. The friendly and accommodating ambiance of the breakfast room, coupled with the picturesque views, further elevates the experience. However, there are occasional notes of long queues and logistical hiccups.
Dinner reviews are mixed. While many enjoy the quality and variety of Italian dishes, including commendable 4-course and 7-course meals at the rooftop Sky Restaurant, others report declining quality, small portions and long waiting times. Nevertheless, overall dining experiences are generally positive, especially for breakfast.
The rooms at Laguna Palace Hotel Grado shine in reviews for their spaciousness, modern furnishings and cleanliness. Many rooms offer large balconies with impressive views of the harbor, lagoon or sea. The amenities, including walk-in closets and rain showers, contribute to a luxurious stay, although some guests mention issues with coldness or outdated furniture.
Cleanliness is a standout feature with meticulous upkeep noted in both rooms and common areas. Daily housekeeping and well-maintained facilities, including the spa and pool, underscore the hotel's commitment to hygiene and guest comfort.
The exceptional staff contribute significantly to the positive experiences, praised for their friendliness, attentiveness and multilingual capabilities. Reception staff are particularly noted for their warmth and efficiency, enhancing the welcoming atmosphere.
The hotel's spa facilities are another highlight, offering a modern, spacious and clean environment with various warm bio saunas and lounging options. The rooftop terrace provides stunning views, although some guests suggest the wellness area could be expanded.
While the pools garner admiration, particularly the rooftop pool with its panoramic views, there are some concerns about slipperiness, temperature and occasional access restrictions. Despite these issues, the pools are well-regarded for their modern design and comfort.
Proximity to the beach is a notable advantage with easy access to clean, well-organized shores and convenient beach services. Some guests, however, find private beach amenities pricey.
Parking solutions receive positive feedback, especially the secure and accessible underground garage. Despite a small daily fee, the convenience of direct access from rooms and the option to reserve spaces in advance are appreciated.
Finally, the hotel caters well to families with spacious family rooms, child-friendly amenities and excellent childcare services at the mini-club, despite restricted pool hours for children after 5:00 pm.
Overall, Laguna Palace Hotel Grado stands out for its impeccable service, comfortable accommodations and strategic location, making it an appealing choice for various types of travelers.
Categories
Guests consistently commend the excellent and varied breakfast offerings, which include a diverse buffet with fresh fruit, pastries, meats, cheeses and gluten-free options. The friendly and accommodating ambiance of the breakfast room, coupled with the picturesque views, further elevates the experience. However, there are occasional notes of long queues and logistical hiccups.
Dinner reviews are mixed. While many enjoy the quality and variety of Italian dishes, including commendable 4-course and 7-course meals at the rooftop Sky Restaurant, others report declining quality, small portions and long waiting times. Nevertheless, overall dining experiences are generally positive, especially for breakfast.
The rooms at Laguna Palace Hotel Grado shine in reviews for their spaciousness, modern furnishings and cleanliness. Many rooms offer large balconies with impressive views of the harbor, lagoon or sea. The amenities, including walk-in closets and rain showers, contribute to a luxurious stay, although some guests mention issues with coldness or outdated furniture.
Cleanliness is a standout feature with meticulous upkeep noted in both rooms and common areas. Daily housekeeping and well-maintained facilities, including the spa and pool, underscore the hotel's commitment to hygiene and guest comfort.
The exceptional staff contribute significantly to the positive experiences, praised for their friendliness, attentiveness and multilingual capabilities. Reception staff are particularly noted for their warmth and efficiency, enhancing the welcoming atmosphere.
The hotel's spa facilities are another highlight, offering a modern, spacious and clean environment with various warm bio saunas and lounging options. The rooftop terrace provides stunning views, although some guests suggest the wellness area could be expanded.
While the pools garner admiration, particularly the rooftop pool with its panoramic views, there are some concerns about slipperiness, temperature and occasional access restrictions. Despite these issues, the pools are well-regarded for their modern design and comfort.
Proximity to the beach is a notable advantage with easy access to clean, well-organized shores and convenient beach services. Some guests, however, find private beach amenities pricey.
Parking solutions receive positive feedback, especially the secure and accessible underground garage. Despite a small daily fee, the convenience of direct access from rooms and the option to reserve spaces in advance are appreciated.
Finally, the hotel caters well to families with spacious family rooms, child-friendly amenities and excellent childcare services at the mini-club, despite restricted pool hours for children after 5:00 pm.
Overall, Laguna Palace Hotel Grado stands out for its impeccable service, comfortable accommodations and strategic location, making it an appealing choice for various types of travelers.
Luxury Hotel
A 4-star superior luxury hotel offering a comprehensive wellness center, indoor swimming pool, and a panoramic infinity pool. It provides a private beach and elegantly decorated, spacious rooms, ensuring a high-end stay with exceptional views.
Hotel near Golf Courses
Situated in Grado, guests staying here can access Golf Club Grado with a short drive, offering a balance between town amenities and golf access.
Hotel near The Beach
Situated on Riva Brioni, Laguna Palace Hotel Grado provides easy access to the beach. The hotel offers a blend of spa and gourmet experiences, making it an ideal choice for beach lovers.
Hotel for Honeymoon
This 4-star superior hotel blends spa and gourmet experiences with a private beach. The hotel offers a rooftop infinity pool with views over the lagoon. It is known for blending design and Mediterranean romance, creating a unique and memorable stay.
Hotel with Spa
Located in Udine (Grado), this hotel overlooks the Adriatic Sea and features a wellness center. It provides a variety of spa treatments and facilities for a relaxing stay.
Family Friendly Hotel
This hotel is near a family-friendly beach with activities and cycling paths. It offers spacious family suites, wellness facilities, and fine dining. It is considered one of the best family hotels in Italy on the beach.
Dog Friendly Hotel
The hotel is identified as dog-friendly. The location provides dog-friendly activities and convenient pet amenities. This hotel is known to be cat-friendly.
Romantic Hotel
Laguna Palace Hotel Grado offers an idyllic setting for a quintessential romantic getaway, ideal for couples seeking a retreat. The hotel's romantic atmosphere and stunning views, especially from rooms like 527, make it a dream vacation spot. Guests often describe it as a corner of paradise, perfect for a relaxing short vacation. The beautiful beach and great views from the balconies further enhance the romantic experience.
Hotel with Swimming Pool
The hotel features a swimming pool and is located near the Costa Azzurra. It is well-situated and offers a comfortable and enjoyable stay with excellent pool facilities.
Heated Pool
Business Hotel
The hotel features 2 meeting rooms with technical equipment available for business guests. It offers individual packages with activities and catering. The total event space is 330 sq m, accommodating up to 140 people.
Hotel with Parking
Offers a well-equipped and secure parking solution. It features an underground parking garage, which is particularly advantageous for guests. The garage is well-maintained and accessible directly from the rooms.
EV charging stations
Accessible Hotel
Offers disability-friendly rooms, elevator access, and exclusive beach access. Provides services like van services (additional fees) and accessible communal spaces with televisions.
Hotel with EV Charging Stations
Available information confirms that this is one of the hotels that offers EV charging stations.
4-Star Hotel
This hotel offers a wellness centre, overlooking the Adriatic Sea. It has a spa center with sauna, a large heated pool, and massage parlor. It features rooms and suites equipped with a balcony, mini-bar and air conditioning.
Hotel Taking Steps Towards Sustainability
Hotel with Heated Pool
About Laguna Palace Hotel Grado
License: 40160, IT031009A188CBEWBL
Guest Reviews
Location
Guests particularly highlight the hotel's optimal location near Costa Azura Beach and the marina, noting its calming views and the short, picturesque walk to the old town and nearby restaurants. The area is described as top-notch with all essential city spots reachable within a short bike ride or a leisurely walk. Additionally, the staff's friendliness and the well-maintained amenities contribute to the overall positive experience, making it a favored destination for those visiting Grado.
Breakfast
Guests are particularly impressed with the exceptional organization and service provided by the staff, ensuring that the breakfast is well-stocked and that there is something for everyone. The variety and quality of items, including gluten-free options, earn particular praise with phrases like nothing to be desired frequently mentioned.
However, there are some critiques. A few guests felt that the breakfast could use more variety and noted occasional issues with the quality of certain items like coffee and pastries. There were also mentions of logistical hiccups, such as long queues and waiting times, reportedly exacerbated by COVID-19 restrictions.
Despite minor shortcomings, the overall sentiment towards the breakfast at Laguna Palace Hotel Grado is overwhelmingly positive, describing it as an excellent and enjoyable experience that complements the stay at this wonderful hotel.
Dinner
However, not all feedback is glowing. Some visitors note that the quality of dinner has declined, describing the meals as meager or insufficient and express disappointment with the half-board food quality and quantity. Issues include long waiting times for dinner, rushed service and a lack of variety, particularly for vegetarians. The dining room ambiance also has its detractors with remarks about it being very dark and less inviting.
Breakfast and staff service generally receive positive mentions, contributing to a well-rounded dining experience. While some recommend exploring meals in town, there's consensus that the hotel's restaurant, especially on the sixth floor, can offer excellent cuisine on a good day.
Rooms
Guests often find the rooms clean, modern and comfortably furnished, contributing to a pleasant stay. Amenities such as walk-in closets, rain showers and modern furniture further enhance the feeling of luxury. The family and junior suites receive particular praise for their generous size and beautiful ocean views, making them ideal for those looking for an upscale experience.
Despite a few mentions of rooms feeling cold or having insufficient lighting, the overall feedback is that the rooms are clean, spacious and well-maintained. The hotel has a consistent reputation for daily housekeeping and maintaining a high standard of cleanliness across all room types.
Even though there are minor references to some outdated furniture and occasional pest issues, the positive aspects overwhelmingly dominate. With its excellent location, panoramic views and luxurious room offerings, Laguna Palace Hotel Grado stands out as a top pick for a serene and comfortable stay.
Beds
However, comfort seems subjective, as a significant number of guests found the mattresses too hard or firm for their liking. Phrases like rock hard and mattresses reached end of lifespan were common among those who had less favorable experiences. Some mentioned that the hard beds made it difficult to get a good night's sleep with particular complaints about the hardness of pillows, which were described as hard like planks and a disaster for sleep.
Overall, while the beds' firmness might appeal to some guests, others might find them uncomfortable. The hotel's beds seem well-suited for those who prefer firmer sleeping surfaces. However, for travelers accustomed to softer mattresses, this could be an area of concern.
Cleanliness
The rooms are described as being cleaned every day with many guests expressing satisfaction with the hygiene standards. This high level of cleanliness extends to the hotel's facilities, including the well-maintained SPA area. Many reviews mention that everything is always beautifully clean, leaving guests completely satisfied with their stay.
While the overwhelming majority of feedback underscores the hotel's commitment to cleanliness, a few isolated incidents were noted, such as occasional issues with room cleaning and maintenance of bath linens. Nevertheless, these do not overshadow the general sentiment of the hotel being incredibly clean and well-kept.
Overall, Laguna Palace Hotel Grado ensures a comfortable stay through its stringent cleanliness and hygiene standards, making it a preferred choice for travelers seeking a well-cared-for accommodation.
Staff
The breakfast and dining services receive commendable mentions for their attentiveness and friendliness, making mealtime a pleasant experience. Housekeeping is noted for its thoroughness, contributing to the overall impression of a well-maintained establishment. Guests appreciate the consistent effort to adhere to COVID regulations, ensuring a safe environment.
However, a few reviews mention inconsistencies in service quality, including less favorable experiences with some of the restaurant staff and instances of uncoordinated service. Despite these occasional shortcomings, the overwhelming sentiment remains positive, pointing to a dedicated team committed to enhancing the guest experience with their friendliness and support.
Spa
While many reviews highlight the spa's beauty and functionality, some guests felt the wellness area could be expanded and better heated. The spa area was noted to be too small during peak times, though its overall standard and cleanliness were well-appreciated. Service-wise, tea is available for self-service and there is strict adherence to rules, including the requirement of swimming caps, which ensures a high standard of hygiene and order.
Despite occasional closures and limitations due to pandemic protocols, the wellness and spa areas received commendations for maintaining solid standards and a top-quality experience. The friendly atmosphere further enhances the allure of this serene retreat, making it a noteworthy component of a stay at the Laguna Palace Hotel Grado.
Pool
Despite the positive remarks, there are a few points of concern. Several guests noted that the pool area can be slippery and lacks proper slip-resistant footwear and there were mentions of the pool being too cold for children. Additionally, access to the pools has occasionally been restricted due to maintenance, weather conditions or storm damage, which was a disappointment for some visitors.
On the plus side, the indoor pool is described as modern and comfortable and the heated option is praised for its pleasant temperature, except for a few who found it too warm for swimming. The rooftop bar and terrace also received commendations, enhancing the overall pool experience with their fantastic setting and views. Overall, while there are a few areas that could be improved, the pools at Laguna Palace Hotel Grado offer memorable and visually stunning experiences for most guests.
Beach
Guests enjoyed the cooperation with Tivoli Beach, underscoring great services and the availability of free loungers, although some remarked that renting two sunbeds could be pricey. The public beach near the hotel also received praise for its cleanliness and ample space. A recommendation for visitors includes reserving beach amenities in advance due to limited availability and avoiding disappointment.
Despite the occasional critique concerning a lack of showers or water facilities on the beach, most found the beach well-organized with essential services easily arranged. Moreover, beachside snacks were appreciated, particularly at the promising beach bar located at the entrance.
Overall, the beach experience was largely rated positively by guests with the main advice being to come prepared for private beach charges and consider advanced reservations for beach amenities.
Parking
A variety of parking options are available, including spaces suitable for large SUVs and sportscars, as well as additional storage space for bicycles. Despite an extra daily cost of €10, the underground parking is considered very practical and beneficial by many guests. Parking spaces are sufficient and it's possible to reserve in advance. The parking facility includes a valet service, making it even more convenient for visitors.
Although some reviewers have noted limited availability, the structured and convenient parking options contribute positively to a stay at the hotel. A €30 discount on the parking garage has been mentioned by some guests, adding to the value proposition. Most agree that the ease of accessing the garage directly from the hotel rooms is a notable advantage.
Family
While there is no dedicated children's club, the hotel compensates with excellent children's care available at the mini-club. Additionally, the hotel is well-equipped with child-friendly conveniences like child seats and free bicycles for families to explore the surroundings.
Dining options for kids are somewhat limited with a modest children's menu. Despite this, the atmosphere remains lively and inviting, often accompanied by the cheerful sounds of children playing. Overall, the hotel is highly recommended for family vacations due to its comprehensive facilities and accommodating nature for young guests.
4 Star
Business
Indoor Pool
Luxury
Romantic
Dog Friendly
Yes, Laguna Palace Hotel Grado has pool(s) that belong to one or more of the following categories: Heated Pool.
Yes, a spa is available at Laguna Palace Hotel Grado.
Yes, Laguna Palace Hotel Grado welcomes dogs.
Yes, parking facilities are available at Laguna Palace Hotel Grado.
No, Laguna Palace Hotel Grado doesn't have a gym.
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