Accessible HotelThe hotel provides accessible rooms and facilities throughout the property, ensuring good wheelchair access and wheelchair-friendly spaces. It is also located in an accessible area and has an accessible electric car charger.
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Summary of reviews related to the 'Accessible' categoryPestana Sintra Golf Resort & SPA Hotel demonstrates a commendable effort in ensuring accessibility for guests with disabilities. The hotel features accessible rooms and facilities that cater to a variety of specific needs. Guests have highlighted the accessibility provided throughout the property, making it accessible for everyone, including good wheelchair access and wheelchair-friendly spaces. The location itself is accessible and there is an accessible electric car charger available on-site. Additionally, guests appreciated the ample and free parking facilities.
However, there are some areas in need of improvement. Some guests mentioned that the general condition of the facilities could benefit from a renovation and the sizes of the outdoor pool and its accessibility were points of concern. There were also mixed reviews about employee attentiveness and the quality of the food. Specific mentions include uncomfortable cushions, issues with food temperature and the indoor pool not being heated. Parking issues for disabled guests also arose, indicating room for better accessibility planning in certain areas.
Overall, Pestana Sintra Golf Resort & SPA Hotel receives good remarks for its accessibility but would benefit from addressing the highlighted areas needing improvement.
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