Mars Garden Wood Gotenba
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Summary of reviewsNestled in a picturesque location with views of the majestic Mount Fuji, Mars Garden Wood Gotenba is highly praised for its breathtaking setting and accessibility to local attractions such as Hakone and the Gotemba Premium Outlets. The hotel's proximity to amenities and ease of access by car make it a favored destination for travelers looking to explore the beauty of Japan's countryside.
Guests are delighted with the dining options, where breakfast excels with its impressive array of Japanese dishes that are stylishly presented. This is complemented by dinner offerings that include exceptional teppanyaki and kaiseki experiences, all set in a private and comfortable dining environment. While the Western breakfast options could see some improvement, the overall dining experience is often described as outstanding.
The rooms at Mars Garden Wood Gotenba are a major highlight, known for their spaciousness and cleanliness, with modern furnishings and private onsen baths that amplify the luxurious ambiance. Guests appreciate the serene environment and the direct views of Mount Fuji, contributing to a memorable stay.
Cleanliness across the hotel is commendable, from the immaculately maintained rooms to the spa facilities, which include impressive indoor and outdoor onsen baths. The spa is described as a standout feature, providing a relaxing escape with its excellent amenities.
The staff garners high praise across all interactions, noted for their friendliness, attentiveness, and top-notch service. Their ability to communicate effectively in English adds to the comfort and convenience for international guests. The staff's genuine hospitality is a key factor in enhancing the overall guest experience.
Families find Mars Garden Wood Gotenba to be a perfect getaway, with spacious accommodations and engaging activities like koi feeding and fountain shows for children. The hotel offers a family-friendly environment that makes it a cherished destination for visitors of all ages.
Guests also value the reliable and stable Wi-Fi, convenient parking options, and the comfort provided by large and luxurious beds, which contribute to a restful night's sleep.
Overall, Mars Garden Wood Gotenba captures the essence of a four-star experience, combining luxury with exceptional service, making it a highly recommended choice for travelers seeking comfort and extraordinary views in a serene setting.
Categories
Guests are delighted with the dining options, where breakfast excels with its impressive array of Japanese dishes that are stylishly presented. This is complemented by dinner offerings that include exceptional teppanyaki and kaiseki experiences, all set in a private and comfortable dining environment. While the Western breakfast options could see some improvement, the overall dining experience is often described as outstanding.
The rooms at Mars Garden Wood Gotenba are a major highlight, known for their spaciousness and cleanliness, with modern furnishings and private onsen baths that amplify the luxurious ambiance. Guests appreciate the serene environment and the direct views of Mount Fuji, contributing to a memorable stay.
Cleanliness across the hotel is commendable, from the immaculately maintained rooms to the spa facilities, which include impressive indoor and outdoor onsen baths. The spa is described as a standout feature, providing a relaxing escape with its excellent amenities.
The staff garners high praise across all interactions, noted for their friendliness, attentiveness, and top-notch service. Their ability to communicate effectively in English adds to the comfort and convenience for international guests. The staff's genuine hospitality is a key factor in enhancing the overall guest experience.
Families find Mars Garden Wood Gotenba to be a perfect getaway, with spacious accommodations and engaging activities like koi feeding and fountain shows for children. The hotel offers a family-friendly environment that makes it a cherished destination for visitors of all ages.
Guests also value the reliable and stable Wi-Fi, convenient parking options, and the comfort provided by large and luxurious beds, which contribute to a restful night's sleep.
Overall, Mars Garden Wood Gotenba captures the essence of a four-star experience, combining luxury with exceptional service, making it a highly recommended choice for travelers seeking comfort and extraordinary views in a serene setting.
Luxury Hotel
This high-quality resort hotel offers spacious twin rooms and is arranged around a lush green garden. It features a large natural hot spring bath and is known for its delicious cuisine and unobstructed views of Mt. Fuji.
Hotel near Golf Courses
Features a golf course within 3 km and provides recreational amenities such as hot springs and a sauna. The hotel offers massages, body treatments, and facials. Mt. Fuji is visible from the hotel.
Family Friendly Hotel
Situated in Gotemba, this hotel features spacious rooms and a serene environment, suitable for families. The hotel includes on-site dining and is close to local attractions, making it a convenient base for exploring the area.
Hotel with Parking
This hotel likely has substantial parking space given its large property and resort-like setting in Gotenba.
4-Star Hotel
This hotel offers a relaxing and comfortable stay with a range of facilities and quality service. Its location in Gotenba provides a serene environment and easy access to nearby attractions.
Hotel with Spa
Romantic Hotel
Guest Reviews
Nestled in a picturesque setting with views of the majestic Mount Fuji, Mars Garden Wood Gotenba boasts an impressive location that is ideal for travelers eager to experience this iconic mountain. Positioned conveniently between Hakone and the northern areas of Mount Fuji, guests enjoy excellent connectivity to various local attractions. The hotel offers clarity and magnificence in its view of Mount Fuji from the rooms, making it a favored spot for those seeking scenic beauty.
While it provides easy access from the Tomei Expressway Gotemba exit, the hotel is a short drive from Gotemba Premium Outlets, making it perfect for shopping enthusiasts. Its proximity to various stores, restaurants, and supermarkets ensures that guests have all the amenities they need within reach. The location is particularly suitable for guests who are driving, as it offers privacy and is conveniently close to the interchange and highway entrances, allowing for straightforward trips to nearby sites such as Hakone and the five lakes region.
However, for those relying on public transportation, the hotel is slightly further from the JR Gotemba station, emphasizing the importance of having a vehicle for seamless exploration. There are convenient transport options available, including a bus stop nearby providing access to the premium outlet shopping center and other nearby attractions. Known for its clean, spacious environment and relaxing ambiance, Mars Garden Wood Gotenba presents a combination of comfort and accessibility, making it a fitting choice for travelers looking to relish the beauty of Japan's natural wonders.
Breakfast at Mars Garden Wood Gotenba offers a unique culinary experience that delights guests with its impressive array of Japanese and Western options. A key highlight is the exquisite Japanese breakfast, which captures the hearts of many with its variety of dishes, stylish presentation, and delightful flavors. Diners often praise the meal's extensive range, which includes a fascinating assortment of small plates, contributing to an exceptional dining experience that many consider the best of its kind during their travels.
For those who prefer a Western touch, the breakfast features options that, while less well-received than the Japanese fare, are appreciated for their quality and presentation. Guests enjoy the semi-private and peaceful setting, enhanced by warm and polite service, where even children's meals are thoughtfully catered to.
Complaints are few, with some noting that the Western selections could be improved and that initial communication at check-in about the available breakfast choices could be clearer. Nonetheless, the hotel's morning offerings usually exceed expectations with their sumptuous and satisfying spreads, providing a superb start to the day, especially with the backdrop of the stunning Mt. Fuji visible from the dining area.
Mars Garden Wood Gotenba offers a memorable dining experience that leaves guests singing praises for its high-quality and delicious food. The hotel boasts a variety of dining options, including Italian and traditional Japanese teppanyaki restaurants, both of which are frequently described as fantastic and delivering more flavor and volume than anticipated. The teppanyaki dinner, although a bit pricey, consistently receives commendations for being particularly tasty, with many guests highlighting the steak as a standout dish. In addition to teppanyaki, the hotel also offers a wonderful kaiseki cuisine experience, celebrated for its quality and exquisite presentation. Diners appreciate the spacious, comfortable setting, often mentioning the privacy provided by dining in separate boxes without disturbances. Some reviews note occasional issues with availability, but overall, the variety and quality of the meals, including specific mentions of New Year's courses and Italian delights, contribute to an excellent culinary reputation at Mars Garden Wood Gotenba.
Mars Garden Wood Gotenba stands out for its spacious and well-maintained rooms that offer stunning views of Mount Fuji. Guests consistently highlight the large room sizes, often exceeding expectations and providing generous space to relax comfortably. The rooms are noted for their cleanliness, sophisticated modern furnishings, and luxurious ambiance that contribute to a serene stay. Many rooms include private onsen baths, providing an extra layer of relaxation and indulgence.
A significant number of guests commend the direct views of the iconic Mount Fuji, an unforgettable backdrop that enhances the experience at this beautiful hotel. The rooms are not only aesthetically pleasing but also equipped with excellent amenities, ensuring a comfortable stay. Guests appreciate the soundproofing, adding to the quiet and peaceful environment.
Despite the overwhelmingly positive feedback, a minor issue was noted regarding breakfast inclusions for groups. However, the staff's kindness and the quality of service mitigate concerns, reinforcing the overall positive impression of the hotel. Whether enjoying a spacious room or soaking in a private hot spring bath, Mars Garden Wood Gotenba offers a memorable experience characterized by comfort, elegance, and breathtaking views.
Mars Garden Wood Gotenba offers visitors an impressive blend of comfort and luxury, particularly when it comes to its sleeping arrangements. Guests frequently praise the spaciousness and cleanliness of the rooms, often highlighting the large, well-appointed beds. The hotel features Simmons beds, renowned for their superior sleeping comfort, contributing to fantastic sleeping conditions for most guests. The queen-sized and king-sized beds are described as spacious, comfortably accommodating families or couples. Furthermore, many guests find the beds ultra-comfortable, ensuring a restful night's sleep amidst gorgeous views, particularly from higher floors. While there are occasional issues with mattress fit and bed placement, overall, Mars Garden Wood Gotenba delivers a satisfying experience that aligns with its tranquil and relaxing hot spring facilities.
Mars Garden Wood Gotenba has received high praise for its cleanliness, making it an appealing option for travelers seeking a pristine environment during their stay. The hotel is noted for its spotlessly clean and well-maintained facilities, offering guests peace of mind in both the rooms and common areas. Spacious accommodations come with inviting views of Mount Fuji, while the hotel’s design and condition are described as beautiful and immaculate.
Guests frequently comment on the superb cleanliness of the hotel's bathrooms and the large public bath, which is spacious and remains open until midnight. It provides a tranquil escape for relaxation, complete with complimentary amenities and an atmosphere akin to a modern spa. The presence of extremely tidy changing rooms further enhances this experience.
Staff members are highlighted for their polite service and warm hospitality, contributing to the hotel's comfortable atmosphere. The comprehensive amenities meet guest expectations, ensuring a seamless stay. Families can enjoy feeding koi, an activity that proves to be a delightful addition for those traveling with children.
Overall, Mars Garden Wood Gotenba delivers a clean and modern setting complemented by well-maintained hot springs and thoughtful service, making it a commendable choice for both safety and serenity.
At Mars Garden Wood Gotenba, the staff consistently leaves a lasting impression on guests with their exceptional level of service. The team is frequently described as fantastic, friendly, and attentive, providing a welcoming atmosphere from the moment guests arrive. Reception and restaurant staff stand out for their politeness, efficiency, and willingness to go above and beyond to accommodate needs, often remembered from previous visits for their exceptional customer service.
The hotel ensures a warm and professional experience, with English-speaking staff available at key points such as the front desk and restaurants. Their ability to communicate effectively in English adds to the convenience and comfort for international guests. Across all departments, including room service and housekeeping, the hotel maintains a standard of five-star service, marked by a commendable balance of kindness, professionalism, and responsiveness.
Guests also commend the heartfelt approach of staff, whose warm and courteous service fosters a sense of care and consideration. The commitment to high-quality service is evident in the attentiveness of the staff, who are proactive in meeting needs while remaining discreet. Visitors appreciate the exemplary customer service throughout their stay, noting the staff's dedication to making everyone feel special. Despite a minor mention of staff adhering strictly to guidelines, the overall sentiment is overwhelmingly positive, with the staff's genuine hospitality shining through at every interaction.
Mars Garden Wood Gotenba provides a generally reliable Wi-Fi experience for its guests, with several reviews highlighting the excellent and stable internet service. The presence of structured Wi-Fi in guest rooms facilitates not only individual needs but also accommodates group supervision sessions, making it suitable for both leisure and professional stays. Although a few guests experienced connectivity issues, such as poor signals or initial connection problems, these appeared to be isolated incidents and were resolved by the following day. The inclusion of routers in rooms further ensures a stable internet connection for most guests, contributing to a satisfying overall experience during their stay.
Mars Garden Wood Gotenba offers an exceptional spa experience, highlighted by its impressive array of onsen facilities. Guests consistently praise the great hot spring baths, both indoor and outdoor, noting their spaciousness and cleanliness. The large public bath is often described as having a private atmosphere, allowing for a relaxing experience. Visitors appreciate the well-maintained environment and the availability of a comfortable hot spring setting, making it ideal for family relaxation. Additionally, the spa provides excellent amenities, including a renowned aromatherapy massage service. Whether enjoying the indoor baths or taking in the fresh air outdoors, the onsen experience is consistently noted as a standout feature of the hotel. With its immaculate facilities and extended hours till midnight, the spa section invites guests to unwind and rejuvenate at their leisure.
Mars Garden Wood Gotenba receives positive feedback for its convenient parking options. Guests appreciate the free, underground parking that is available, making it easy to secure their vehicles directly at the hotel. The parking garage is organized and provides a smooth experience for those staying at the hotel. Additionally, a shuttle service offers transport to and from the premises, adding to the ease of navigating the area. While some have noted the carpark can be slightly intimidating, the benefits of having a sheltered, indoor parking solution are highly valued, especially for travelers planning to rent a car. Overall, Mars Garden Wood Gotenba delivers a well-regarded parking experience that facilitates hassle-free accommodation and transportation.
Mars Garden Wood Gotenba stands out as an ideal destination for families with children, offering a welcoming and family-friendly environment. Families have praised the hotel's excellent staff, who are attentive to accommodating family needs and making special occasions like birthdays memorable. The spacious rooms are perfectly suited for a family of four, providing a comfortable retreat for guests, even those with very young children.
The hotel's garden area offers a range of activities that delight children, such as feeding the koi and enjoying fountain shows, ensuring that the little ones are kept entertained. The opportunity to see Mount Fuji from the rooms adds an enchanting touch to a family's stay, enhancing the overall experience. Alongside the activities, parents appreciate the various amenities tailored to children, creating a welcoming atmosphere for families throughout their visit.
The hotel's location not only offers stunning views but also provides a peaceful environment where families can relax after a day of exploring. Despite minor suggestions for dining improvements, the overall experience is one that leaves families eager to return, cherishing the memorable moments spent at Mars Garden Wood Gotenba.
Mars Garden Wood Gotenba offers a stay defined by luxury and exceptional service. The hotel boasts three on-site restaurants, providing guests with a variety of dining experiences. Reviewers frequently highlight the hotel's ability to deliver a four-star caliber experience, with notable attention to detail and high-quality service throughout their visit. There is a strong emphasis on privacy and comfort, contributing to what many describe as an exclusive atmosphere.
Although the hotel is regarded as expensive and its overall aesthetic is noted to be simple, the experience is often viewed as exceeding expectations associated with typical four-star standards. In fact, some guests compare its service and amenities favorably to what one might expect from a six-star establishment in other regions. Despite these accolades, there is feedback suggesting certain behaviors experienced may not align with the high standards set by the hotel. Overall, Mars Garden Wood Gotenba is often perceived as worthy of a first-class hotel experience, providing a uniquely refined stay.
Nestled in the serene landscape surrounding Mount Fuji, Mars Garden Wood Gotenba offers a luxurious getaway that effortlessly blends modern comfort with timeless elegance. Guests frequently praise the hotel for its high standards and exceptional service, noting that the attentive staff ensures a memorable stay, making each visitor feel uniquely valued. The sophisticated atmosphere and exquisite décor contribute to a sense of calm and exclusivity, heightened by the spacious rooms that feature private hot spring tubs and stunning views of Mount Fuji.
The hotel's facilities are lauded as state-of-the-art, providing a private and opulent experience that leaves a lasting impression. Culinary experiences are equally celebrated, with guests enjoying high-quality, delicious meals. The common theme across reviews is the remarkable cleanliness and well-maintained environment of the property, further enhancing the relaxing ambiance.
Overall, Mars Garden Wood Gotenba is a beautiful and refined haven for travelers seeking a luxurious escape, with a dedication to comfort and detail that exceeds expectations. The combination of superb amenities, serene surroundings, and a touch of modern luxury make it a destination guests long to revisit.
A stay at Mars Garden Wood Gotemba promises an enchanting experience, perfect for couples seeking a romantic getaway. The hotel's stunning scenery, with its impressive views of Mount Fuji, sets the stage for an unforgettable romantic atmosphere. Guests celebrate special moments here, from honeymoons to anniversaries, often enhanced by thoughtful touches like small gifts to commemorate these occasions.
The serene garden, complete with swimming carp, provides a tranquil ambiance, while the overall quiet setting offers a refreshing escape from the hustle and bustle. The open and airy atmosphere of both the hotel and the rooms contributes to a sense of relaxation, making it an ideal retreat after a day of exploring.
Furthermore, the hotel's proximity to local attractions such as the Gotemba Premium Outlets and To-raya Café enables guests to enjoy a leisurely and enjoyable time. Whether it's the luxurious feel offered by the overwhelming view of Mount Fuji or the soothing quietness that pervades the space, Mars Garden Wood Gotemba is highly recommended for those planning a stay in Gotemba.
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Location
While it provides easy access from the Tomei Expressway Gotemba exit, the hotel is a short drive from Gotemba Premium Outlets, making it perfect for shopping enthusiasts. Its proximity to various stores, restaurants, and supermarkets ensures that guests have all the amenities they need within reach. The location is particularly suitable for guests who are driving, as it offers privacy and is conveniently close to the interchange and highway entrances, allowing for straightforward trips to nearby sites such as Hakone and the five lakes region.
However, for those relying on public transportation, the hotel is slightly further from the JR Gotemba station, emphasizing the importance of having a vehicle for seamless exploration. There are convenient transport options available, including a bus stop nearby providing access to the premium outlet shopping center and other nearby attractions. Known for its clean, spacious environment and relaxing ambiance, Mars Garden Wood Gotenba presents a combination of comfort and accessibility, making it a fitting choice for travelers looking to relish the beauty of Japan's natural wonders.
Breakfast
For those who prefer a Western touch, the breakfast features options that, while less well-received than the Japanese fare, are appreciated for their quality and presentation. Guests enjoy the semi-private and peaceful setting, enhanced by warm and polite service, where even children's meals are thoughtfully catered to.
Complaints are few, with some noting that the Western selections could be improved and that initial communication at check-in about the available breakfast choices could be clearer. Nonetheless, the hotel's morning offerings usually exceed expectations with their sumptuous and satisfying spreads, providing a superb start to the day, especially with the backdrop of the stunning Mt. Fuji visible from the dining area.
Dinner
Rooms
A significant number of guests commend the direct views of the iconic Mount Fuji, an unforgettable backdrop that enhances the experience at this beautiful hotel. The rooms are not only aesthetically pleasing but also equipped with excellent amenities, ensuring a comfortable stay. Guests appreciate the soundproofing, adding to the quiet and peaceful environment.
Despite the overwhelmingly positive feedback, a minor issue was noted regarding breakfast inclusions for groups. However, the staff's kindness and the quality of service mitigate concerns, reinforcing the overall positive impression of the hotel. Whether enjoying a spacious room or soaking in a private hot spring bath, Mars Garden Wood Gotenba offers a memorable experience characterized by comfort, elegance, and breathtaking views.
Beds
Cleanliness
Guests frequently comment on the superb cleanliness of the hotel's bathrooms and the large public bath, which is spacious and remains open until midnight. It provides a tranquil escape for relaxation, complete with complimentary amenities and an atmosphere akin to a modern spa. The presence of extremely tidy changing rooms further enhances this experience.
Staff members are highlighted for their polite service and warm hospitality, contributing to the hotel's comfortable atmosphere. The comprehensive amenities meet guest expectations, ensuring a seamless stay. Families can enjoy feeding koi, an activity that proves to be a delightful addition for those traveling with children.
Overall, Mars Garden Wood Gotenba delivers a clean and modern setting complemented by well-maintained hot springs and thoughtful service, making it a commendable choice for both safety and serenity.
Staff
The hotel ensures a warm and professional experience, with English-speaking staff available at key points such as the front desk and restaurants. Their ability to communicate effectively in English adds to the convenience and comfort for international guests. Across all departments, including room service and housekeeping, the hotel maintains a standard of five-star service, marked by a commendable balance of kindness, professionalism, and responsiveness.
Guests also commend the heartfelt approach of staff, whose warm and courteous service fosters a sense of care and consideration. The commitment to high-quality service is evident in the attentiveness of the staff, who are proactive in meeting needs while remaining discreet. Visitors appreciate the exemplary customer service throughout their stay, noting the staff's dedication to making everyone feel special. Despite a minor mention of staff adhering strictly to guidelines, the overall sentiment is overwhelmingly positive, with the staff's genuine hospitality shining through at every interaction.
Wi-Fi
Spa
Parking
Family
The hotel's garden area offers a range of activities that delight children, such as feeding the koi and enjoying fountain shows, ensuring that the little ones are kept entertained. The opportunity to see Mount Fuji from the rooms adds an enchanting touch to a family's stay, enhancing the overall experience. Alongside the activities, parents appreciate the various amenities tailored to children, creating a welcoming atmosphere for families throughout their visit.
The hotel's location not only offers stunning views but also provides a peaceful environment where families can relax after a day of exploring. Despite minor suggestions for dining improvements, the overall experience is one that leaves families eager to return, cherishing the memorable moments spent at Mars Garden Wood Gotenba.
4 Star
Although the hotel is regarded as expensive and its overall aesthetic is noted to be simple, the experience is often viewed as exceeding expectations associated with typical four-star standards. In fact, some guests compare its service and amenities favorably to what one might expect from a six-star establishment in other regions. Despite these accolades, there is feedback suggesting certain behaviors experienced may not align with the high standards set by the hotel. Overall, Mars Garden Wood Gotenba is often perceived as worthy of a first-class hotel experience, providing a uniquely refined stay.
Luxury
The hotel's facilities are lauded as state-of-the-art, providing a private and opulent experience that leaves a lasting impression. Culinary experiences are equally celebrated, with guests enjoying high-quality, delicious meals. The common theme across reviews is the remarkable cleanliness and well-maintained environment of the property, further enhancing the relaxing ambiance.
Overall, Mars Garden Wood Gotenba is a beautiful and refined haven for travelers seeking a luxurious escape, with a dedication to comfort and detail that exceeds expectations. The combination of superb amenities, serene surroundings, and a touch of modern luxury make it a destination guests long to revisit.
Romantic
The serene garden, complete with swimming carp, provides a tranquil ambiance, while the overall quiet setting offers a refreshing escape from the hustle and bustle. The open and airy atmosphere of both the hotel and the rooms contributes to a sense of relaxation, making it an ideal retreat after a day of exploring.
Furthermore, the hotel's proximity to local attractions such as the Gotemba Premium Outlets and To-raya Café enables guests to enjoy a leisurely and enjoyable time. Whether it's the luxurious feel offered by the overwhelming view of Mount Fuji or the soothing quietness that pervades the space, Mars Garden Wood Gotemba is highly recommended for those planning a stay in Gotemba.
No, Mars Garden Wood Gotenba doesn't have any pool.
Yes, a spa is available at Mars Garden Wood Gotenba.
No, Mars Garden Wood Gotenba doesn't allow dogs.
Yes, parking facilities are available at Mars Garden Wood Gotenba.
No, Mars Garden Wood Gotenba doesn't have a gym.
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