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Summary of reviewsHotel Castillo de Gorraiz & Spa offers an exceptional experience combining idyllic surroundings, high-quality service and top-notch facilities. Located just 10-15 minutes from downtown Pamplona, the hotel sits in a peaceful residential neighborhood, providing guests with stunning views of the lush golf course and Navarrese mountains. The tranquil environment and beautiful landscape are perfect for relaxation, making it an ideal escape from the hustle and bustle of city life.
Guests frequently praise the hotel’s outstanding breakfast, featuring an extensive buffet with a variety of high-quality options, from freshly squeezed orange juice and Iberian ham to freshly baked pastries and Nespresso coffee. The breakfast is often enjoyed on a terrace with picturesque views, creating a serene dining experience. Dinner at the hotel's restaurant also receives high marks for its delicious, well-prepared dishes and exceptional service, although some guests note that the portions can be small and the prices on the higher side.
The rooms at Hotel Castillo de Gorraiz & Spa are another highlight, impressing guests with their spaciousness, cleanliness and elegant design. Luxurious beds, high-quality linens and art deco-inspired decor contribute to a comfortable and stylish stay. Many rooms come with balconies or terraces offering breathtaking views, adding to the atmosphere of peace and rejuvenation. Despite minor maintenance issues, the overall upkeep is excellent, ensuring a high standard of accommodation.
Cleanliness is a strong point with guests consistently noting the immaculate condition of both rooms and public areas. The meticulous maintenance extends to the beautifully landscaped grounds, enhancing the hotel's appeal.
The hotel staff are frequently commended for their professionalism, friendliness and attentiveness, whether at reception, in the restaurant or at the spa. Multilingual capabilities and going above and beyond in service are common themes in guest feedback, although there are occasional mentions of less satisfactory experiences.
Free Wi-Fi at the hotel is generally reliable and fast, meeting the connectivity needs of guests efficiently. The spa facilities are well-maintained and offer a variety of treatments, though the space can feel limited at times.
The gym provides a well-decorated, comfortable environment for workouts and the parking facilities are exceptional with ample free spots and convenient options for both outdoor and indoor parking. Electric vehicle owners will appreciate the free charging options, including Tesla and Porsche chargers.
Families find the hotel accommodating with spacious rooms and connecting options, contributing to a pleasant and inclusive atmosphere for those traveling with children.
Overall, Hotel Castillo de Gorraiz & Spa stands out for its excellent location, superb amenities and high standards of service, making it a top choice for those seeking a serene yet luxurious stay near Pamplona.
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