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Summary of reviewsHôtel Pez Gallo has garnered overwhelmingly positive reviews, particularly praising its excellent location, making it easy for guests to access various attractions and amenities. Its proximity to a nearby warehouse is highlighted as a practical benefit and the hotel is considered a convenient overnight stop for ferry travelers from Jimenez. Guests appreciate the strong price-quality ratio and the convenient parking facilities. Although some mention the distance from the town center, the hotel's location is generally regarded as superb.
The hotel’s breakfast receives consistent acclaim for its high quality and traditional flavors. Guests enjoy the delicious meals and attentive service. The traditional breakfast includes rice and beans without spices, scrambled or fried eggs, square bread, a slice of cake and coffee, which are well-received for their authenticity. Despite some calls for a wider variety and occasional slow service, the overall sentiment towards breakfast is very positive.
While experiences with the rooms are varied, many guests describe them as comfortable and clean. Some concerns are noted regarding the age and condition of the rooms and bathrooms with mentions of small sizes and occasional noise problems. Issues with pests were cited, but satisfactory room switches often improved guests' experiences. Cleanliness remains a consistent strength of the hotel with many praising the high standards of tidiness in both rooms and common areas.
The staff at Hôtel Pez Gallo are frequently lauded for their exceptional service. Guests highlight their politeness, helpfulness and friendly demeanor with many noting specific instances of staff going above and beyond to ensure comfort. The positive treatment across all departments, including kitchen and cleaning staff, leaves a warm impression on visitors.
Finally, the pool area receives favorable comments for its cleanliness and inviting atmosphere. While some noted that the pool might be smaller than expected and suggested improvements, the majority consider it a valuable and enjoyable feature of the hotel.
In summary, Hôtel Pez Gallo is positively reviewed for its excellent location, high-quality breakfast, exceptional cleanliness and friendly staff, making it a desirable choice for travelers.
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