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Summary of reviewsBest Western Plus Goldsboro garners high praise for its excellent location, attentive staff, and comfortable accommodations. Conveniently situated near shopping centers, restaurants, and major highways, the hotel provides easy access to essential services and nearby destinations such as the YMCA and Seymour Johnson. This central location, coupled with a safe, quiet, and well-renovated environment, makes it an ideal choice for both business and leisure travelers.
The breakfast experience stands out with its variety and quality, accommodating diverse dietary preferences with options including plant-based dishes. Guests appreciate the clean, well-stocked breakfast area and commend the friendly and attentive breakfast staff. Although occasionally crowded, the breakfast service consistently contributes positively to guests' stays.
Rooms at the hotel are frequently lauded for their cleanliness, spaciousness, and modern amenities. Visitors often describe the rooms as cozy and perfect for both short and extended stays. While some issues like humid air or occasional cleaning lapses are noted, the overall feedback on room quality is positive, with many finding the beds comfortable and conducive to restful sleep.
Cleanliness is a hallmark of the property, extending from the lobby to individual rooms. Recent renovations have enhanced the modern feel of the hotel, with guests appreciating the clean and inviting atmosphere throughout. The staff, frequently mentioned by name, are celebrated for their outstanding friendliness and professionalism, contributing significantly to an enjoyable guest experience.
The pool area, though occasionally facing cleanliness concerns, is generally seen as a delightful feature, particularly for families. The cool and refreshing water adds to the leisure experience, complementing the nearby breakfast options.
Overall, Best Western Plus Goldsboro is recognized as a reliable choice for travelers seeking convenience, comfort, and a welcoming environment during their stay. Show more
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Categories
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
King Room with Bath Tub - Disability AccessThe spacious double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.
King Room with Hot Tub - Non-SmokingThe spacious double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 1 bed.
King Room - Non-SmokingThe spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.
Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-SmokingThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Guest Reviews
7.6
Good
Location
Nestled in a wonderfully central location, the Best Western Plus Goldsboro stands out as a prime spot for travelers looking for convenience and comfort. The hotel is in the midst of everything one might need, from shopping centers and well-loved eateries to major highways, making it easily accessible for guests. Its proximity to various destinations, such as the YMCA, Walmart, and a gas station, make it an ideal choice for those on the go, while its quiet, clean, and well-renovated environment offers a peaceful retreat. The property is located in a safe area and is just a short distance from Seymour Johnson for those visiting airmen. Visitors consistently praise the accommodating staff, the inviting breakfast area, and comfortable rooms, enhancing its reputation as a convenient base for both business and leisure travelers alike. With its prime location near essential services and a range of restaurants, Best Western Plus Goldsboro truly meets the diverse needs of its guests.
Breakfast
At the Best Western Plus Goldsboro, the breakfast experience is frequently highlighted as a strong aspect of the guest stay. Many guests appreciated the variety and quality of the breakfast, noting that it included a range of options, including plant-based dishes, making it accommodating for diverse dietary preferences. The presence of a waffle maker added a delightful touch to the morning meal routine. Although some reviews mentioned limited selections, the overall sentiment was that the offerings were ample and satisfying.
The breakfast area was generally described as clean and well-stocked, with a diverse array of food items such as cereal, juice, coffee, bacon, and bagels. The complimentary nature of the breakfast was praised, with particular emphasis on the food being freshly prepared and frequently replenished. Guests also appreciated the grab-and-go breakfast options during COVID-19, highlighting the hotel’s adaptability and commitment to guest convenience.
In addition to the food, the breakfast staff received accolades for their excellent service, being attentive and friendly, further enhancing the dining experience. Despite a few instances of overcrowding in the breakfast area, the positive impressions of the meal and the accommodating staff left a lasting mark on visitors, making breakfast a highlight of their stay. The overall consensus was that the breakfast service at Best Western Plus Goldsboro was a significant contributor to the guests' positive experiences, ensuring a good start to the day.
Rooms
The rooms at Best Western Plus Goldsboro receive high praise for their cleanliness, spaciousness, and comfort. Guests frequently comment on the cleanliness of the rooms, highlighting them as well-appointed and meeting all necessary needs for a satisfying stay. Many find the rooms large and modern, with a cozy and inviting atmosphere that makes them a perfect choice for both overnight stays and longer visits. Guests appreciate the quiet and peaceful environment, enhancing the overall comfort of their experience.
While some guests had issues such as humid air or odors in their rooms, the positive aspects seem to outweigh these concerns. Beds are described as comfortable by several visitors, but there are instances where they were not satisfactory for everyone. The spacious work areas in the rooms cater well to business travelers needing to use their computers. Staff interactions are another highlight, often described as friendly and helpful, adding to the appeal of this hotel.
Despite isolated drawbacks such as absence of housekeeping services during the stay or occasional cleanliness issues in some areas like bathrooms and hot tubs, the overriding feedback is one of pleasure and comfort. Best Western Plus Goldsboro seems to fulfill guests' expectations predominantly through its clean and comfortable accommodations, proving to be a reliable choice for travelers seeking a pleasant and restful stay in close proximity to local amenities.
Beds
The beds at the Best Western Plus Goldsboro generally receive positive feedback from guests, who frequently describe them as comfortable, with many singling out the mattresses and pillows for praise. There are mentions of king-sized beds and quick cooling rooms contributing to a cozy sleep environment. Guests have used terms such as super comfortable and great to describe their sleeping experience, highlighting the peaceful and pleasant rest they enjoyed during their stay. However, there are occasional mentions of the beds being somewhat firm or uncomfortable for a few visitors. Overall, the majority of reviewers commend the beds for providing a restful and clean experience.
Cleanliness
Best Western Plus Goldsboro impresses guests with its consistent focus on cleanliness and comfort. The property is notably clean and well-maintained, offering visitors a modern experience thanks to recent renovations. Many guests appreciate the clean and comfortable rooms, which contribute positively to their overall experience. From the lobby to individual rooms, cleanliness resonates as a prominent feature, enhancing the appeal of the hotel.
Guests find the rooms to be clean and inviting, paired with comfortable bedding that adds to a restful stay. The rooms are not only clean but well-appointed, ensuring a pleasant environment for visitors. The facility as a whole, including the breakfast dining area, receives praise for its cleanliness. Despite a few minor concerns regarding room cleanliness and specific bathroom odors, most reviews highlight satisfaction with this aspect, suggesting it has improved over time.
The staff enhances the stay with their polite and helpful nature, contributing to the welcoming atmosphere of the hotel. Located conveniently near a hospital, the hotel also benefits from a great location that adds to guest satisfaction, complemented by a delightful breakfast offering. Overall, Best Western Plus Goldsboro stands out for its commitment to cleanliness and comfort, making it a favored choice for many travelers.
Staff
The reviews of the Best Western Plus Goldsboro paint a glowing picture of the hotel's staff. Guests consistently highlight the outstanding friendliness and professionalism of the team, noting their ability to enhance the overall experience. Visitors frequently commend the staff for being incredibly nice, polite, and helpful, going above and beyond to accommodate requests such as providing extra amenities or assisting with directions. The front desk staff, in particular, receives high praise for being warm, welcoming, and efficient, making check-in and check-out a smooth process. Special mentions of team members like Tanya, Rachel, Sierra, Crystal, and Barbara exemplify the personalized and attentive service provided. The hotel's employees are consistently described as being kind and attentive, with many finding their customer service second to none. It's clear that the hotel staff play a pivotal role in elevating the guest experience, making the property more than just a place to stay.
Pool
The pool at Best Western Plus Goldsboro seems to be a delightful feature for guests, especially families with children. Many visitors found the pool area to be clean, offering an inviting place to relax and enjoy some leisure time. The water temperature was often noted as being cool and refreshing, providing a pleasant experience. Both kids and adults expressed enjoyment and appreciation, with some seeing it as an added benefit to their stay. Though there have been occasional issues with cleanliness or availability, when functioning, the pool is a valued amenity that contributes to positive guest experiences. Additionally, convenient proximity to breakfast options adds another layer of convenience for guests planning a day by the pool.
Yes, Best Western Plus Goldsboro has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Plus Goldsboro.
Yes, Best Western Plus Goldsboro welcomes dogs.
No, parking facilities aren't available at Best Western Plus Goldsboro.