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Luna Beach Hotel - All Inclusive

Golden Sands , Golden Sands (Show on Map)

7.7

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsLuna Beach Hotel - All Inclusive, set against the backdrop of a breathtaking beachfront, consistently receives high praise for its prime location. Guests commend the convenience of being steps away from the sea, complemented by nearby promenades, shops, and dining options. The hotel's serene atmosphere and stunning sea views make it ideal for both family vacations and tranquil retreats. The friendly staff further enhance the experience, delivering exceptional service that has earned wide acclaim.

The culinary offerings, while mixed, generally contribute positively to the all-inclusive experience. Breakfast showcases a diverse spread catering to varied tastes, though some guests note a lack of variety over extended stays. Dinner features a broad selection of freshly prepared dishes, with many appreciating the daily barbecue and varied options, although repetitiveness of certain items is mentioned. While the food quality is lauded, there remains room for improvement in sustaining the excitement of a four-star dining experience.

Rooms at Luna Beach Hotel are frequently praised for cleanliness and modern decor, offering spacious and comfortable accommodations along with captivating sea views. High-quality linens and comfortable beds contribute to restful stays. Despite minor maintenance issues, the overall consensus is favorable, underscoring the commitment to quality accommodations.

While cleanliness receives mixed reviews, the hotel's dedication to daily housekeeping is commended. Some cleanliness concerns exist, notably in bathrooms, but the positive aspects of clean pools and rooms often outweigh these critiques.

Staff consistently earn high marks for friendliness and helpfulness, creating a welcoming atmosphere that enhances the guest experience. The Assistant Manager, Mr. Miro, receives special mention for attentiveness, further bolstering the positive perception of the service team.

Wi-Fi availability poses challenges, with limited reliable access concentrated in specific areas like the lobby, leaving guests desiring improvements in connectivity. Despite its limitations, the pool area provides a relaxing enclave, although concerns about cold water and size suggest room for enhancement.

The nearby beach, although public, is a highlight for its stunning views and cleanliness, with additional private options close by. Parking offers convenience, though the fees are noted as a consideration for guests. Family-friendly services, including an animation program and child-friendly food options, ensure enjoyable stays for parents and children alike.

Overall, Luna Beach Hotel - All Inclusive delivers a satisfying experience marked by an exceptional location, friendly staff, and comfortable accommodations. While certain areas such as Wi-Fi and pool facilities offer opportunities for enhancement, the hotel's advantageous setting and thoughtful service create a memorable seaside escape.
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Beachfront Hotel

Located only 50 meters from the sandy beach, offering easy access to the seaside. Rooms facing the sea provide a beautiful panorama, and the hotel includes outdoor and indoor pools and a spa area.

Family Friendly Hotel

Offering an All Inclusive package, this hotel focuses on providing a convenient and stress-free experience for families. The all-inclusive aspect covers meals and some activities.

Romantic Hotel

The all-inclusive package ensures a carefree vacation, while the beachfront location provides easy access to the sea. The hotel's comfortable accommodations and relaxed atmosphere create a romantic environment.

Hotel with Outdoor Pool

Offers an all-inclusive package with access to swimming pool facilities. Located near Golden Sands Beach.

Hotel with Indoor Pool

Features an indoor swimming pool as part of its BALNEO & SPA Centre. The pool is heated in May and after September 15th and has a children's section.

Hotel with All Inclusive Packages

Hotel near The Beach

Hotel with Spa

Hotel with Swimming Pool

Indoor Pool Outdoor Pool

Business Hotel

Hotel with Parking

Hotel with Gym

4-Star Hotel

Room Types

Standard Twin Room with Balcony and Sea View Air-conditioned room with satellite TV and a balcony. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Extra Bed Rates).

Deluxe Double or Twin Room with Balcony and Sea View This air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit has 3 beds.

Deluxe Apartment with Sea View and Balcony This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. Featuring a balcony with sea views, this apartment also provides air conditioning and a flat-screen TV with satellite channels. The unit offers 2 beds.

Standard Twin Room with Balcony and Park View This air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 3 beds.

Family Room with Balcony and Sea View This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.

One-Bedroom Apartment This apartment features a private bathroom and air conditioning. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.

Deluxe Family Room with Balcony and Park View This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 2 beds.

About Luna Beach Hotel - All Inclusive

License: В1-1ЧЩ - 15Г - Б1

Guest Reviews

7.7

Good

Location

Nestled on the stunning beachfront, the Luna Beach Hotel - All Inclusive enjoys an enviable location that garners delightful praise from its guests. With only a brief stroll separating the hotel from the pristine shores, it's no surprise that its proximity to the beach is a recurrent theme in reviews. Offering breathtaking sea views and a serene atmosphere, the hotel's setting provides the perfect backdrop for a family vacation or a tranquil retreat. The convenience of being steps away from the sea is complemented by a nearby promenade, shops, and dining options, ensuring guests have everything they need within reach. While the beautiful location stands out as a signature feature, visitors also note the friendly staff and the luxurious accommodations that contribute to an overall rewarding experience at this seaside haven.

Breakfast

At Luna Beach Hotel - All Inclusive, breakfast receives a mixed yet generally positive response from guests. The spread is noted for its diversity, catering to a wide range of tastes and preferences, featuring a flavorful assortment of cheeses, cold cuts, fresh tomatoes, salads, olives, pastries, and eggs. Despite this rich and varied selection, there are mentions of monotony, particularly for those staying longer periods, as the offerings appear to remain consistent throughout the week. Breakfast hours are generous, lasting three hours, providing ample time for guests to enjoy their meal at leisure. While the quality of the breakfast is largely appreciated, certain areas could be improved, such as ensuring that dishes like eggs are thoroughly cooked. Additionally, the setup could benefit from separate water dispensers to alleviate waiting times. Overall, the breakfast meets many guests' satisfaction, offering a solid start to the day.

Dinner

Luna Beach Hotel's dinner offerings present a mostly positive dining experience for guests, characterized by a diverse array of freshly prepared dishes. Many reviews highlight the good quality and variety of food, suggesting options such as daily barbecue and a BBQ restaurant. Enjoyment of the evening meals is complemented by friendly service, ensuring that guests feel welcomed.

However, there are mixed opinions regarding the consistency and appeal of the dishes. Some guests mention that the food can be somewhat repetitive, with certain items appearing frequently on the menu, leading to a monotonous selection at times. While there are remarks praising the taste and sufficiency, there are also critiques on limited choices and instances of less satisfying quality.

Despite the occasional lack of variation, the dinner features plenty of salads, sides, meats, and fish, offering a satisfactory all-inclusive dining experience. While the hotel strives to offer a varied and appetizing selection, there is room for improvement in maintaining the excitement and diversity that guests at a 4-star hotel anticipate.

Rooms

Luna Beach Hotel - All Inclusive boasts impressive room accommodations that have garnered positive feedback from guests. The rooms are frequently praised for their cleanliness, with regular housekeeping ensuring that cleanliness standards are maintained. Many visitors highlight the spaciousness of the rooms, describing them as large and very comfortable, offering ample space for relaxation.

One of the most celebrated features is the captivating sea view available from many of the rooms, which guests have enjoyed from their balconies. The modern decor and new furniture add to the appeal, providing a fresh and aesthetic ambiance that complements the coastal setting. Guests have also appreciated the comfortable beds and high-quality linens, contributing to a restful experience during their stay.

Despite some reports of minor maintenance issues and isolated concerns about room size, especially in family suites, the overall consensus remains favorable. The hotel seems committed to offering pleasant and enjoyable accommodations, making Luna Beach Hotel a worthy consideration for travelers seeking a comfortable and beautiful seaside escape.

Beds

At Luna Beach Hotel - All Inclusive, guests generally find the beds to be a comfortable retreat after a day of activities. Many reviews highlight the spaciousness and comfort of the beds, contributing positively to the overall guest experience. For those with sensitive backs, the beds offer a comfortable sleep, easing common concerns. The comfort extends beyond traditional beds, with even the sofa mattress in the entrance hall being noted for its coziness.

However, not all experiences are uniformly positive. Some guests have encountered issues such as worn-out mattresses, broken beds, and sheets that weren’t changed regularly, which might detract from the overall comfort. Despite these negatives, the majority of feedback suggests that guests can expect to find comfortable bedding that enhances their stay, but should be aware of potential inconsistencies.

Cleanliness

Luna Beach Hotel - All Inclusive has received mixed reviews regarding its cleanliness. Many guests appreciated the consistent daily cleaning services, noting clean rooms with fresh sheets and towels, as well as the hotel's cleanliness upon arrival. The spacious rooms are often praised for their comfort and cleanliness, including the pleasant sea views. Several visitors found the cleanliness at the hotel to be outstanding, mentioning clean pools and a well-maintained environment, which adds to the convenience of its proximity to the beach.

However, the reviews reveal a disparity in experiences. Some guests found the cleanliness lacking, identifying issues like superficial room cleaning and persistent bad smells in the bathrooms as areas needing improvement. Despite these mixed observations, the hotel staff is commended for their kindness and attentive care, contributing positively to the overall guest experience.

Staff

Luna Beach Hotel - All Inclusive receives acclaim for its welcoming atmosphere and attentive staff. Many guests highlight the friendliness and helpfulness of the staff, with special mentions of their ability to communicate in Romanian, enhancing the ease of interactions. The reception team is often described as incredibly friendly and smiling, contributing positively to the overall experience. Numerous guests express appreciation for the exceptional, responsive, and well-trained staff who respect their profession, ensuring quality services throughout their stay.

However, there are mixed sentiments regarding the staff's approachability, with some reviews indicating that, despite being friendly, certain members can appear cold or not very welcoming. The Assistant Manager, Mr. Miro, receives special praise for his excellent attitude and attentiveness.

Overall, guests are pleased with the polite and cheerful demeanor of the staff, including the entertainment team and those at various service points like restaurants and bars. Their hard work and prompt service are noted as standout features, complementing the hotel’s advantageous location near the beach, which consistently provides a stunning view for a memorable stay.

Wi-Fi

Luna Beach Hotel faces significant challenges with its Wi-Fi service, as reported by several guests. The biggest issue appears to be the limited availability of internet access throughout the hotel. Most guests highlight that Wi-Fi is only reliably accessible in specific spots, such as the lobby or reception area. In-room Wi-Fi is virtually non-existent, with many guests struggling to get any kind of signal at all, and when available, the connection is often weak and unstable. This has left many visitors unable to stay connected during their stay, indicating a clear area for improvement in providing a more seamless and reliable internet experience for guests.

Pool

At Luna Beach Hotel, the pool experience garners mixed reviews from guests. While some appreciate the cleanliness of both the indoor and outdoor pools, others note recurring issues such as cold water and a need for more frequent maintenance. The pool area is described as well-kept and a favorite spot for children, but it often feels undersized and struggles to accommodate the number of guests, with a limited number of sun loungers contributing to the scarcity of comfortable poolside spots. The unheated pools can be a downside for those who enjoy taking a dip in warmer water. Additionally, the pools close relatively early at 6 PM for cleaning. Despite its limitations, the pool area adds a touch of relaxation to the stay, though future guests may wish to manage their expectations regarding space and warmth.

Beach

Located just a short two-minute stroll from Luna Beach Hotel, the public beach offers stunning coastal views and clean surroundings, making it an appealing option for guests looking for a peaceful day by the sea. While the hotel does not have its own private stretch of sand, the proximity of a private beach only 50 meters away provides a convenient alternative where visitors can rent umbrellas and sunbeds for a fee. Although free loungers are not available, the maintained cleanliness and serene atmosphere enhance the experience of the shoreline. Guests speak highly of the natural beauty and convenience of its location, which makes this beach area a notable element of a stay at Luna Beach Hotel.

Parking

Parking at Luna Beach Hotel - All Inclusive is a mixed experience, with convenience being a notable advantage. Positioned right at the front of the hotel, parking is readily available for guests, albeit at a fee. The cost for parking varies, with most reviews mentioning rates of 15 to 25 BGN per day, which some guests find on the higher side. Despite the fee, the proximity of the parking spaces to the hotel adds a layer of convenience for those who prefer easy access to their vehicles. However, guests should note that the spaces can be somewhat limited in size. While no free parking is available, the convenience of the location seems to be a significant draw for those willing to pay the daily rate.

Family

Luna Beach Hotel - All Inclusive offers a range of activities that cater well to families with children. The animation program and team receive high praise for their spectacular efforts in engaging young guests. Families appreciate the perfect food options available, particularly noting its suitability for children. Parents can enjoy sunbathing in the free area, while the overall atmosphere is family-oriented, prioritizing comfort over luxury. The hotel staff is described as well-trained and very friendly, further enhancing the family-friendly environment. While the pool is mentioned as small and sometimes not the cleanest, the hotel makes efforts to accommodate families by offering amenities such as baby cribs in rooms. Overall, the environment is relatively quiet, contributing to a pleasant stay for families seeking a relaxed vacation.

4 Star

Luna Beach Hotel, advertised as a four-star all-inclusive oasis, presents a mixed experience for travelers. The hotel's proximity to the beach offers a convenient and attractive setting, making it a worthwhile option for those seeking a seaside escape. The staff are friendly and committed to enhancing the guest experience, often going the extra mile to ensure satisfaction. Guests appreciate the delicious and plentiful food available, although some note that the variety is limited compared to other four-star establishments.

Reflecting on the accommodation, remarks indicate that the rooms may not fully align with typical four-star expectations, invoking comparisons to three-star standards or lower. Specific amenities such as sun loungers and umbrellas on the beach, which are often considered essential for a hotel of this caliber, are notably absent, leading to guest disappointment. Attention to dining space is also mentioned, with the dining room perceived as undersized given the hotel's capacity.

Additionally, cleanliness and maintenance issues are highlighted, with concerns about bed sheet changes during stays. There are also aesthetic elements, like the umbrellas in the bar area, that detract from the anticipated ambiance of a four-star establishment. While the hotel boasts a convenient location and friendly service, these aspects provide a more modest experience that some guests feel doesn't match the advertised star rating.

All-Inclusive Packages

Luna Beach Hotel offers an all-inclusive experience that is well-received for its excellent value, providing a convenient option for those seeking meals and drinks without the hassle of finding alternatives. Guests have noted that the all-inclusive package is particularly appreciated for its fair pricing and the variety and quantity of meals available, which are sufficient for all hotel guests. However, some guests have pointed out inconsistencies in the inclusivity of the services, such as additional charges at certain bars and restrictions on the number of drinks one can order at a time. There were also concerns regarding the availability of free bottled water, as only water from machines is included in the package. While the food has received mixed feedback, ranging from not bad to not great, choosing the all-inclusive option remains a practical choice for many travelers. Despite these observations, most guests appear to find the all-inclusive experience beneficial overall.

Yes, Luna Beach Hotel - All Inclusive has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at Luna Beach Hotel - All Inclusive.

No, Luna Beach Hotel - All Inclusive doesn't allow dogs.

Yes, parking facilities are available at Luna Beach Hotel - All Inclusive.

Yes, Luna Beach Hotel - All Inclusive has a gym.

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